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HIKVISION Hik IP Receiver Pro User Manual

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Summary of Contents for HIKVISION Hik IP Receiver Pro

  • Page 1 Hik IP Receiver Pro User Manual...
  • Page 2 The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website ( https:// www.hikvision.com/ )company website.
  • Page 3 Hik IP Receiver Pro User Manual ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.

  • Page 4: Table Of Contents

    4.2 System Settings ........................19 4.2.1 Change Password for Admin User ................19 4.2.2 Manage Operators ...................... 19 4.2.3 View and Edit Managed Devices of Operators ............21 4.2.4 Configure Hik IP Receiver Pro Name ................22 4.2.5 Configure Time ......................22...
  • Page 5 Hik IP Receiver Pro User Manual 4.2.6 Enable Alarm Monitor and Check Device's Alarms ............. 22 4.2.7 Configure Illegal Login Lock ..................24 4.3 System Maintenance ......................24 4.3.1 Manage Logs ....................... 24 4.3.2 Export and Import Configuration File ................. 25 4.3.3 View Operation Logs ....................

  • Page 6: Chapter 1 Overview

    ● and account ID. After correct configurations on the Hik IP Receiver Pro and the ARC, the Hik IP Receiver Pro can receive and transmit alarms and alarm-related videos or images from devices on the Hik IP Receiver Pro to the ARC for notification and video or image verification.

  • Page 7: What's New

    If the computer with Hik IP Receiver Pro installed goes into sleep mode, an exception will occur to Hik IP Receiver Pro. It is required to disable the sleep mode of your PC to ensure that Hik IP Receiver Pro works properly.

  • Page 8: Chapter 2 Installation

    Hik IP Receiver Pro User Manual Chapter 2 Installation You can install the Hik IP Receiver Pro service to your server or PC, and activate the service. Then you can use the service remotely. 2.1 Port Instruction Before installing Hik IP Receiver Pro service, ensure the default ports of the Hik IP Receiver Pro are not used by other services, otherwise the Hik IP Receiver Pro service will be unavailable.

  • Page 9: Install Hik Ip Receiver Pro

    Hik IP Receiver Pro User Manual 2.2 Install Hik IP Receiver Pro You can install the Hik IP Receiver Pro service on a computer or server. After that, you can start the service, stop the service or exit the service by watchdog.
  • Page 10 The default port is 80. For configuring the port number, see Edit Port for details. Example If the IP address of the computer running Hik IP Receiver Pro service is 172.6.21.96, and the port number is 80, and you should enter http://172.6.21.96:80 in the address bar.

  • Page 11: Chapter 3 Device Management

    Enable Receiving Alarm and Set Zone After adding devices to the Hik IP Receiver Pro, you can enable alarm service and add zone for these devices, and then link channels to zones to transmit videos from linked channels to ARC.

  • Page 12: Add Hikvision Device(S) Managed On Hik-Proconnect

    3.1 Add Hikvision Device(s) Managed on Hik-ProConnect You can add Hikvision devices managed on Hik-ProConnect to Hik IP Receiver Pro. After adding the devices to Hik IP Receiver Pro, Hik IP Receiver Pro can transmit alarms triggered by these devices to ARC.
  • Page 13 Hik IP Receiver Pro User Manual Figure 3-2 Add a Device Managed on Hik-ProConnect 8. Optional: Perform the following operations as needed. Edit Device For administrator: for devices connected in HPC mode, you can click ● to view the name and edit the account ID and stream key of the device.

  • Page 14: Add Single Isup5.0 Security Control Panel

    Hik IP Receiver Pro User Manual 3.2 Add Single ISUP5.0 Security Control Panel You can add a security control panel to the Hik IP Receiver Pro by ISUP5.0 protocol. Steps 1. On the Device page, click Add to enter the Add Device page.

  • Page 15: Add Isup5.0 Security Control Panels In A Batch

    3.3 Add ISUP5.0 Security Control Panels in a Batch When there are multiple security control panels supporting ISUP5.0 protocol to add, you can enter the device information in a predefined template and then import it to the Hik IP Receiver Pro to add them in a batch.

  • Page 16: Add Single Third-Party Device

    Information ProConnect. 3.4 Add Single Third-Party Device You can add a third-party device to the Hik IP Receiver Pro by entering device account ID and device name. Steps 1. On the Device page, click Add to enter the Add Device page.

  • Page 17: Add Third-Party Devices In A Batch

    3.5 Add Third-Party Devices in a Batch When there are multiple third-party devices to add, you can enter the device information in a predefined template and then import it to the Hik IP Receiver Pro to add them in a batch. Steps 1.

  • Page 18: Enable Receiving Alarm And Set Partition (Area)

    2. Check Enable Alarm Service to enable alarm service. Note By default, it is enabled. If this function is disabled, the Hik IP Receiver Pro will not receive or transmit alarm information from this device. 3. Click Add Partition(Area) to open the Add window.

  • Page 19: Set Zone

    For encoding device and third-party device, only if you have set zones and linked channels to zones can the Hik IP Receiver Pro can transmit alarms and videos from the linked channels to ARC for verification. For AX Pro with zones and linked channels already configured on the device configuration page, the Hik IP Receiver Pro can transmit alarms and videos once the alarm service is enabled.
  • Page 20 Hik IP Receiver Pro User Manual 4. Link channel(s) to zone. 1) Select a zone and click Select Channel to enter the Link Channel page. Channels of the device are displayed on the right. Note For devices added by Hik-ProConnect, you can only select encoding devices in the same site ●...
  • Page 21 Hik IP Receiver Pro User Manual Cancel Linkage After selecting a zone, check linked channel(s) on the right and click Between Channel Delete to cancel the linkage between channel(s) and the zone. You can and Zone also click in the Operation column to cancel linkage.

  • Page 22: Chapter 4 Basic Configuration

    ProConnect, system settings, system maintenance, network settings, and storage settings. 4.1 Access Hik-ProConnect You can access Hik IP Receiver Pro to the Hik-ProConnect so that you can add devices managed on Hik-ProConnect. You can also store the device list, alarms, zones of the Hik IP Receiver Pro in use on Hik-ProConnect, and use another Hik IP Receiver Pro but with the same information.

  • Page 23: Configure Hot Spare Settings

    - The Super Admin account will be automatically generated if you connect to Hik- ProConnect successfully for the first time. - After connection, you can use the ARC account to log in to Hik IP Receiver Pro as the Super Admin.

  • Page 24: System Settings

    You can select host server, spare server 1, spare server 2, or spare server 3 as the role of the ● current Hik IP Receiver Pro. Only if you have selected a Hik IP Receiver Pro as the host server, can you configure spare servers.
  • Page 25 Hik IP Receiver Pro User Manual responsible for video verification, which is to view alarm-related videos from their managed devices. For the Super Admin If you are a Super Administrator, you can reset Administrator password and manage all operators and all devices.

  • Page 26: View And Edit Managed Devices Of Operators

    Hik IP Receiver Pro User Manual Table 4-2 Operations for the Administrator Operation Description Add Operator Click Add, set a name and password for the operator to be added, and then enter the Admin password to add an operator. Note Naming an Operator as "admin"...

  • Page 27: Configure Hik Ip Receiver Pro Name

    ID and click to search for a device. 4.2.4 Configure Hik IP Receiver Pro Name You can view the Hik IP Receiver Pro information and edit the its name according to the actual needs. Steps 1. Click Configuration → System → Basic Information .
  • Page 28 Hik IP Receiver Pro User Manual Make sure you have added the security control panels and configured protocol parameters. For more details, refer to Device Management and Configure Protocol Parameters . Click Configuration → System → Alarm Monitor to enter alarm monitor setting page. Check Enable and click Save to enable alarm monitor function.

  • Page 29: Configure Illegal Login Lock

    The log level is Info by default. We recommend setting Debug as the log level to make it easier ● to find error details. If you select Debug as the log level, the Hik IP Receiver Pro performance will be degraded.

  • Page 30: Export And Import Configuration File

    4.3.2 Export and Import Configuration File You can export the configuration file and import it to Hik IP Receiver Pro on another PC in case that you need to quickly start Hik IP Receiver Pro without configuring it on another PC.

  • Page 31: Set Port Mapping

    HTTPS Port By default, the HTTPS Port is 443. Device Port Click Device Port to edit the ports used for data transmission from the Hik IP Receiver Pro to devices. Note Restart the Hik IP Receiver Pro after editing the device port, or the settings will not take effect.

  • Page 32: Set Https

    Hik IP Receiver Pro User Manual 4.4.3 Set HTTPS HTTPS provides authentication of the web site and its associated web server, which protects against attacks. For example, if you set the port number as 443 and the IP address is 192.168.1.64, you may access the device by entering https://192.168.1.64:443 via a web browser.

  • Page 33: Set Email

    After these settings, notification emails will be sent to the receiver email(s) automatically and regularly in situations such as when a device added to the Hik IP Receiver Pro is offline. In the email, the receiver(s) can view details about device serial number, event description, and so on.
  • Page 34 Sending interval means Hik IP Receiver Pro will send emails at regular intervals. For example, if the interval is 30 minutes, the Hik IP Receiver Pro will send emails every 30 minutes. The sending interval is 3 minutes by default. The sending interval is only used for the events whose notification emails can be sent at regular intervals.

  • Page 35: Chapter 5 Storage Settings

    ● the downloading time for the alarm-related videos. Recording Server: After connecting the Hik IP Receiver Pro to the Recording Server, you can back ● up alarm-related videos to the Recording Server by the Hik VideoPlugin. When you need a second video verification for alarm-related details, you can view the video stored in Recording Server by the Hik VideoPlugin.
  • Page 36 Enter the password of the Recording Server. Enable WAN Access If the Recording Server belongs to different network domain from the Hik IP Receiver Pro or the Hik VideoPlugin, enable this function to enable mapping between the Recording Server and the Hik IP Receiver Pro/Hik VideoPlugin.

  • Page 37: Chapter 6 Protocol Automation Output Management

    Receiver Pro supports viewing and managing security control panel's events. You can view event details and add/edit/delete an event. The Hik IP Receiver Pro communicates with third-party system by ISAPI protocol. So that you need to configure the ISAPI parameters which are supposed to be the same with those parameters configured in the third-party system.
  • Page 38 Hik IP Receiver Pro User Manual The Hik IP Receiver Pro works as a client connecting to ARC which works as a server for communication. You need to provide the ARC's IP address if you select this mode. Port The port used for communicating with the ARC. By default, the port number is 1025.
  • Page 39 Hik IP Receiver Pro User Manual If you select Sur-Gard as the protocol type, check Enable Hik IP Receiver Pro Heartbeat to enable heartbeat between the ARC and the Hik IP Receiver Pro. Hik IP Receiver Pro Heartbeat Interval It ranges from 10 to 65535 seconds. It is 30 seconds by default.
  • Page 40 Hik IP Receiver Pro User Manual IP Address Enter the IP address of the ARC which supports Manitou protocol. Port The port used for connection with the ARC which supports Manitou protocol. By default, the port number is 1025. Spare ARC Check the parameter to enable spare ARC.
  • Page 41 Spare ARC Port Enter the spare ARC port number. Receiver Number The number used for marking the Hik IP Receiver Pro as an information receiver. You can ● customize this parameter. Keep it the same with the number set on ARC.

  • Page 42: Search History Event

    Hik IP Receiver Pro. Attempts It ranges from one time to 10 times, and 3 times is the default. If the Hik IP Receiver Pro dose not receive the response from the ARC during the response timeout period, the Hik IP Receiver Pro will attempt to retransmit the message.
  • Page 43 It displays the result about whether the event notification is sent to the ARC successfully. Note If the Hik IP Receiver Pro communicates with the ARC via SIA-DCS protocol, the Event Code will display SIA code, otherwise it will display CID code.

  • Page 44: Check Event Monitor Logs

    Each event type is marked by different colors for attention. For example, you will be noticed quickly when there are communication bugs between the Hik IP Receiver Pro and the third-party system.

  • Page 45: Add Event Code Of Security Control Device

    Hik IP Receiver Pro triggers an event. Then, the Hik IP Receiver Pro transfers the original code to a target code (a CID code or a SIA code) which could be recognized by the ARC. After that, the Hik IP Receiver Pro sends the target code to the ARC.

  • Page 46: Appendix A. Event Code List

    Hik IP Receiver Pro User Manual Appendix A. Event Code List This event code list includes the CID code and SIA code of security control device, encoding device, and device online/offline event. For event codes of security control device, see Event Codes of Security Control Device .
  • Page 47 Hik IP Receiver Pro User Manual HikCode CIDCode SIACode Description 1144 E144 External Module Disconnected 1148 E148 Device Motion Alarm 1149 E149 Masking Alarm 1151 E162 Gas Leakage Alarm 1207 E207 Zone Early-Warning 1301 E301 Mains Power Lost 1302 E302...
  • Page 48 Hik IP Receiver Pro User Manual HikCode CIDCode SIACode Description 1354 E354 Telephone Line Disconnected 1359 E354 Uploading Report Failed 1380 E380 Sensor Trouble 1382 E382 BUS Supervision Fault 1383 E144 Lid Opened 1386 E386 Zone Open-circuit Alarm 1387 E387...
  • Page 49 Hik IP Receiver Pro User Manual HikCode CIDCode SIACode Description 1773 E131 Cross-Zone Alarm 1774 E774 PIR Alarm 1775 E775 Sudden Increase of Sound Intensity Alarm 1776 E776 Sudden Decrease of Sound Intensity Alarm 1777 E777 Audio Input Fault 1778...
  • Page 50 Hik IP Receiver Pro User Manual HikCode CIDCode SIACode Description 1916 E381 Expander Offline 1917 E381 Repeater Offline 1918 E918 Radar Transmitter Fault 1919 E384 Sounder Battery Low 1920 E920 Cellular Data Network Disconnected 1921 E921 SIM Card Exception 1922...
  • Page 51 Hik IP Receiver Pro User Manual HikCode CIDCode SIACode Description 1971 E971 BUS Registration 1973 E973 Single-Zone Disarming 1974 E974 Single-Zone Alarm Cleared 1975 E306 Detector Deleted 1976 E976 Business Consulting 1977 E306 Expander Deleted 1978 E306 Repeater Deleted 1979...
  • Page 52 Hik IP Receiver Pro User Manual HikCode CIDCode SIACode Description 3148 R148 Device Motion Alarm Restored 3149 R149 Masking Alarm Restored 3151 R162 Gas Leakage Alarm Restored 3207 R207 Zone Early-Warning Restored 3301 R301 Mains Power Restored 3302 R302 Battery Voltage Restored...
  • Page 53 Hik IP Receiver Pro User Manual HikCode CIDCode SIACode Description 3382 R382 BUS Supervision Restored 3383 R144 Lid Restored 3401 R401 Armed 3403 R403 Auto Armed 3408 R408 Instant Arming 3409 R409 Keyswitch Zone Arming 3441 R441 Armed in home mode...
  • Page 54 Hik IP Receiver Pro User Manual HikCode CIDCode SIACode Description 3912 R912 KBUS GP/K Connected 3913 R913 KBUS MN/K Connected 3914 R381 Detector Online 3915 R384 Battery Voltage Restored 3916 R381 Expander Online 3917 R381 Repeater Online 3918 R918 Radar Transmitter Restored...

  • Page 55: Event Codes Of Encoding Device

    Hik IP Receiver Pro User Manual HikCode CIDCode SIACode Description 3975 R306 Detector Enrolled 3976 R976 Business Consulting Over 3977 R306 Expander Enrolled 3978 R306 Repeater Enrolled 3979 R306 Sounder Enrolled 3980 R306 Peripheral Enrolled A.2 Event Codes of Encoding Device The following table displays the event codes of encoding device.

  • Page 56: Event Codes Of Device Status

    Hik IP Receiver Pro User Manual A.3 Event Codes of Device Status The following is the event codes of Device Status. Original Code CID Code SIA Code Event Name deviceoffline E350 deviceoffline alarm deviceonline R350 deviceonline alarm devicedeleted E349 devicedeleted from HPC alarm...
  • Page 57 UD28166B...

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