HIKVISION DS-3WR12C User Manual
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HIKVISION DS-3WR12C User Manual

Ac1200 smart dual-band wifi router
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AC1200 Smart Dual-band WiFi Router
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Summary of Contents for HIKVISION DS-3WR12C

  • Page 1 AC1200 Smart Dual-band WiFi Router User Guide...
  • Page 2 The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/).
  • Page 3 European standards listed under the Directive 2014/30/EU, the Directive 2014/35/EU, the Directive 2011/65/EU. Hereby, Hikvision declares that the radio equipment type Wireless Router is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.hikvision.com/europe/support/download/declaration-of-conformity/...
  • Page 4 WiFi Router • User Guide battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired...
  • Page 5 WiFi Router • User Guide Applicable Models This guide applies to the model: DS-3WR12C, DS-3WR12GC. DS-3WR12C is used for illustrations here unless otherwise specified. Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol...
  • Page 6 WiFi Router • User Guide  Disassembling or modifying the device or its accessories without authorization voids the warranty, and might cause safety hazards.

  • Page 7: Table Of Contents

    WiFi Router • User Guide TABLE OF CONTENTS Chapter 1 Get to know your device ..................... 1 Overview ................................1 Appearance ................................1 1.2.1 LED indicator .............................. 1 1.2.2 Jack, ports, and button ..........................2 Label ..................................4 Chapter 2 Web UI ........................5 Log in to the web UI ..............................
  • Page 8 WiFi Router • User Guide MAC address filter .............................. 84 6.1.1 Overview ..............................84 6.1.2 Only allow specified device to access the internet .................. 85 IPTV ..................................87 6.2.1 Overview ..............................87 6.2.2 Watch IPTV program through the router ....................88 IP-MAC binding ..............................

  • Page 9: Chapter 1 Get To Know Your Device

    1167 Mbps. It supports PPPoE user name and password migration for instant internet access, and IPv6 for a smoother internet experience without network address translation (NAT). The wireless rate is illustrated with DS-3WR12C as an example. The highest wireless rate differs with product models. Appearance...

  • Page 10: Jack, Ports, And Button

    WiFi Router • User Guide Status Description A wired device connecting to or disconnected from the Blinking fast for 3 seconds router WPS/RST, IPTV/3, 2, 1, WAN, POWER Jack, ports, and button Jack, ports and button description Jack/port/button Description Used for WPS negotiation or reset. ...
  • Page 11 WiFi Router • User Guide Jack/port/button Description 10/100 Mbps auto-negotiation WAN port Used to connect to the external network. Power jack POWER Used to power on the router (with the included power adapter).

  • Page 12: Label

    WiFi Router • User Guide Label The bottom label shows the login IP address, SSID, MAC address, serial number (SN) of the router. See the following figure. Label Login address: It is the domain name used to log in to the web UI of the router. IP Address: It is the default address used to log in to the web UI of the router.

  • Page 13: Chapter 2 Web Ui

    WiFi Router • User Guide Chapter 2 Web UI Log in to the web UI Connect your smartphone to the WiFi network of the router, or connect your computer to a LAN port of the router. IPTV/3, 2, 1 Connect your device to the router Launch a web browser on the device connected to the router, and visit http://hikvisionwifi.local.
  • Page 14 WiFi Router • User Guide The following page appears. Web UI If the above page does not appear, try the following solutions:  Ensure that the router is powered on properly.  If you are using a computer to access the page, check whether the computer obtains an IP address automatically.

  • Page 15: Log Out Of The Web Ui

    WiFi Router • User Guide Log out of the web UI If you log in to the web UI of the router and perform no operation within 5 minutes, the router logs you out automatically. You can also log out by clicking Logout in the upper right corner of the web If there is no Logout button in the upper right corner, please set the login password first, and then enter the web UI again, the Logout button will appear in the upper right corner.

  • Page 16: Web Ui Layout

    WiFi Router • User Guide Web UI layout The web UI of the router consists of two parts, including the navigation bar and the configuration area. See the following figure. Web UI layout The functions and parameters shown in gray indicate that the functions are not supported or cannot be modified.

  • Page 17: Common Element

    WiFi Router • User Guide Common element The common elements used on the web UI are as follows. Common element description Common element Description It is used to save the current configurations and enable them to Save take effect. It is used to cancel the current configurations and restore the Cancel previous settings.

  • Page 18: Chapter 3 Status

    WiFi Router • User Guide Chapter 3 Status Log in to the web UI of the router and choose Status to enter the page. On this page, you can: View internet connection status View online device information View system information View internet connection status You can view the internet connection status on this page.
  • Page 19 WiFi Router • User Guide When the internet and the router are connected and Connected. You can access the internet. is shown as below, the router is connected to the internet successfully and you can access the internet through the router. Internet connection status When a red cross and “Disconnected”...
  • Page 20 WiFi Router • User Guide When a red cross and "Disconnected" are shown between the internet and the router, and Failed. Please confirm your user name and password and try again. is shown on the page, it indicates that the user name and password you entered were incorrect. Please navigate to the Internet Settings page to try again.
  • Page 21 WiFi Router • User Guide When a red cross and “Disconnected” are shown between the internet and the router, and Error: No response from the remote server. Please contact your ISP. is shown on the page, try the following solutions: Ensure that the Ethernet cable is connected properly.
  • Page 22 WiFi Router • User Guide When a red cross and “Disconnected” are shown between the internet and the router, and Dial-up connection succeeded but the internet is inaccessible. Please contact your ISP. is shown on the page, contact your ISP for the problem. Internet connection status When a red cross and "Disconnected"...

  • Page 23: View Online Device Information

    WiFi Router • User Guide View online device information This part shows the information of online devices, such as the number and real-time upload/download speed. To access the page, log in to the web UI of the router and navigate to Status > (Online devices).

  • Page 24: View System Information

    WiFi Router • User Guide View system information This section shows the basic information of the router, including connection type, connection duration, WAN IP address and so on. To access the page, log in to the web UI of the router and navigate to Status > System Info. System information System information parameter description Parameter...
  • Page 25 WiFi Router • User Guide Parameter Description Subnet Mask It specifies the subnet mask of the WAN port. Default Gateway It specifies the IPv4 default gateway of the router. Device Version It specifies the current version number of the router’s firmware. WAN IP Address It specifies the IPv4 address of the WAN port.

  • Page 26: Chapter 4 Route Settings

    WiFi Router • User Guide Chapter 4 Route settings Internet settings On this page, you can complete the internet settings to achieve the shared internet access for multiple users. To access the page, log in to the web UI of the router and navigate to Route Settings > Internet Settings.

  • Page 27: Serve As A Router

    WiFi Router • User Guide If you use the router for the first time or the router is restored to factory settings, follow the quick installation guide to configure the internet access. If you want to modify internet parameters or other settings, you can follow the instruction in this chapter.
  • Page 28 WiFi Router • User Guide Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Route Settings > Internet Settings. Set Operating Mode to Router Mode. Set Connection Type to PPPoE.
  • Page 29 WiFi Router • User Guide Wait a moment. When “Connected. You can assess the internet.” is shown on the page, the router is connected to the internet. Connection status If you still cannot access the internet, try the following solutions: ...
  • Page 30 WiFi Router • User Guide Set up a static IP connection When your ISP provides you with information including IP address, subnet mask, default gateway and DNS server, you can choose this connection type to access the internet. Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router.
  • Page 31 WiFi Router • User Guide Wait a moment. When "Connected. You can access the internet." is shown on the page, you can access the internet. Connection status If you still cannot access the internet, refer to 3.1 View internet connection status to find a solution.
  • Page 32 WiFi Router • User Guide Set up a dynamic IP connection Generally, accessing the internet through a dynamic IP address is applicable in the following situations: Your ISP does not provide PPPoE user name and password, or any information including IP address, subnet mask, default gateway and DNS server.
  • Page 33 WiFi Router • User Guide Set Operating Mode to Router Mode. Set Connection Type to Dynamic IP Address. Click Save at the bottom of the page. Set up a dynamic IP connection Wait a moment. When “Connected. You can access the internet.”...

  • Page 34: Serve As A Wifi Extender

    WiFi Router • User Guide If you have a router that is connected to the internet and wants to extend the WiFi coverage, you can refer to this chapter. Assume that the information about your existing WiFi network is as follows: WiFi name: My_home_WiFi WiFi password: Hikvision123456 New router...
  • Page 35 WiFi Router • User Guide Method 1: Set the router to WISP mode Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. If you use the router for the first time or have reset the router, proceed with the following steps. If you have already configured the router, skip Step 2.
  • Page 36 WiFi Router • User Guide Navigate to Route Settings > Internet Settings > Operating Mode. Set Operating Mode to WISP. Select the ISP hotspot, which is My_home_WiFi in this example. Select the WiFi signal to be boosted Enter the password of the WiFi network, which is Hikvision123456 in this example. Click OK.
  • Page 37 WiFi Router • User Guide Log in to the web UI of the router again, navigate to Status > Connection Status to ensure that Connected. You can access the internet. is shown on this page. Connection status If the connection between WiFi and My Router failed, try the following solutions: ...
  • Page 38 WiFi Router • User Guide To access the internet, connect your computer to a LAN port of the new router, or connect your smartphone to the WiFi network of the new router. Navigate to Route Settings > Wireless Settings > WiFi Name and Password to check the WiFi name and password.
  • Page 39 WiFi Router • User Guide Method 2: Set the router to universal relay mode Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. If you use the router for the first time or have reset the router, proceed with the following steps. If you have already configured the router, skip Step 2.
  • Page 40 WiFi Router • User Guide Navigate to Route Settings > Internet Settings > Operating Mode. Set Operating Mode to Universal relay mode. Select the ISP hotspot, which is My_home_WiFi in this example. Select the ISP hotspot to be boosted Enter the password of the selected WiFi network, which is Hikvision123456 in this example. Click OK.
  • Page 41 WiFi Router • User Guide If the connection between the Upstream Router and My Router failed, try the following solutions:  Ensure that you have entered the correct WiFi password of the WiFi, and mind case sensitivity.  Ensure that My Router is within the wireless coverage of the Upstream Router. Relocate the new router by referring to the following suggestions and power it on again: Between the original router and the uncovered area, but within the coverage of the original router.

  • Page 42: Serve As An Ap

    WiFi Router • User Guide If you cannot access the internet, try the following solutions:  Ensure that the existing router is connected to the internet successfully.  Ensure that your wireless devices are connected to the WiFi network of the new router. ...
  • Page 43 WiFi Router • User Guide Procedures: Power on the router. Connect a computer to a LAN port of the router, or connect your smartphone to the WiFi network of the router. IPTV/3, 2, 1 Application scenario If you have finished the quick setup wizard before, launch a web browser and visit http://hikvisionwifi.local and skip Step 2.
  • Page 44 WiFi Router • User Guide Log in to the web UI of the router. 1) Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. A computer is used for the illustration below.
  • Page 45 WiFi Router • User Guide Set the router to AP mode. 1) Navigate to Route Settings > Internet Settings > Operating Mode. 2) Set Operating Mode to AP, and click Save at the bottom of the page. Set the router to AP mode 3) Click OK in the popup window.
  • Page 46 WiFi Router • User Guide Internet connection status If there is another network device with the same login domain name (hikvisionwifi.local) as the router, log in to the upstream router and find the IP address obtained by the new router in the client list.
  • Page 47 WiFi Router • User Guide If you cannot access the internet, try the following solutions:  Ensure that the existing router is connected to the internet successfully.  Ensure that your wireless devices are connected to the correct WiFi network of the new router.

  • Page 48: Wireless Settings

    WiFi Router • User Guide Wireless settings Overview On this page, you can configure basic WiFi parameters, such as the WiFi name and password. To access the configuration page, log in to the web UI of the router, and navigate to Route Settings >...
  • Page 49 WiFi Router • User Guide Parameter Description It specifies the encryption modes supported by the router, including:  None: It indicates that a WiFi network is not encrypted and any clients can access the network without a password. This option is not recommended as it leads to low network security.
  • Page 50 WiFi Router • User Guide Separate the 2.4 GHz WiFi name from 5 GHz Wi-Fi name Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Route Settings >...
  • Page 51 1) Change the WiFi Name of the 2.4 GHz network, which is John_Doe_2.4GHz in this example. 2) Select an Encryption Mode, which is WPA/WPA2-PSK Mixed in this example. 3) Change the WiFi Password of the 2.4 GHz network, which is Hikvision+Wireless24 in this example. Change the parameters of the 5 GHz network.
  • Page 52 WiFi Router • User Guide Click Save at the bottom of the page. Change WiFi name and password When completing the configurations, you can connect your wireless devices to the WiFi networks of the router to access the internet.
  • Page 53 WiFi name: Jone_Doe Encryption type: WPA/WPA2-PSK Mixed WiFi password: Hikvision+Wireless245 If you do not remember the wireless parameters of the WiFi network, log in to the web UI of the router and navigate to Route Settings > Wireless Settings > WiFi Name and Password to find...
  • Page 54 Tap Settings on your phone, and find WLAN. Enable WLAN. Scroll the WiFi list to the bottom, and tap Other…. Enter the WiFi name and password, which are John_Doe and Hikvision+Wireless245 in this example. Set security to WPA2/WPA3 (If WPA2/WPA3 is not available, choose WPA2).

  • Page 55: Guest Network

    WiFi Router • User Guide Overview In this module, you can enable/disable the guest network function and change the WiFi name and password of the guest network. A guest network can be set up with a shared bandwidth limit for visitors to access the internet and be isolated from the main network.
  • Page 56 Assume that the parameters you are going to set for the guest WiFi network: WiFi names for 2.4 GHz and 5 GHz networks: John_Doe and John_Doe_5G. WiFi password for 2.4 GHz and 5 GHz networks: Hikvision+245. The shared bandwidth for guests: 2 Mbps.
  • Page 57 Change 2.4 GHz WiFi Name, which is John_Doe in this example. Change 5 GHz WiFi Name, which is John_Doe_5G in this example. Set Guest Network Password, which is Hikvision+245 in this example. Select a validity time from the Validity drop-down box, which is 4 hours in this example.

  • Page 58: Wifi Signal Strength

    WiFi Router • User Guide In this module, you can adjust the wall-penetration capability and wireless coverage of the router. To access the configuration page, log in to the web UI of the router and navigate to Route Settings > Wireless Settings > Signal Strength Adjustment. Signal strength adjustment Signal strength adjustment parameter description Parameter...

  • Page 59: Wifi Parameters

    WiFi Router • User Guide In this section, you can change network mode, wireless channel, and wireless bandwidth of 2.4 GHz and 5 GHz WiFi networks. To access the configuration page, log in to the web UI of the router, and navigate to Route Settings >...
  • Page 60 WiFi Router • User Guide WiFi parameter description Parameter Description It specifies various protocols adopted for wireless transmission. 2.4 GHz WiFi network supports 11b, 11g, 11b/g mixed and 11b/g/n mixed modes.  11b/g/n: It indicates that all devices compliant with IEEE 802.11b or IEEE 802.11g protocol, or work at 2.4 GHz with IEEE 802.11n protocol can connect to the 5 GHz WiFi network of the router, therefore enjoying a maximum transmission rate of 300 Mbps.

  • Page 61: Beamforming

    WiFi Router • User Guide Parameter Description It specifies the bandwidth of the wireless channel of a WiFi network. Change the default settings only when necessary.  20: It indicates that the channel bandwidth of a router is to 20 MHz. ...
  • Page 62 WiFi Router • User Guide The following figure shows the wireless transmission when Beamforming is enabled. Application scenario The WPS function enables wireless devices such as smartphones to connect to WiFi networks of the router quickly and easily. To access the page, log in to the web UI of the router and navigate to Route Settings > Wireless Settings >...

  • Page 63: Wps

    WiFi Router • User Guide Connect to the WiFi network using the WPS button Press the WPS button on the router. WPS/RST Press the WPS button...
  • Page 64 WiFi Router • User Guide Configure the WPS function on your wireless devices within 2 minutes. Configurations on various devices may differ (Example: HUAWEI P10). 1) Find Settings on the phone. 2) Select WLAN. 3) Tap , and select WLAN settings. Configure the WPS function 4) Select WPS connection.
  • Page 65 WiFi Router • User Guide Wait a moment until the WPS negotiation is completed, and the phone is connected to the WiFi network. WPS negotiation completed Connect to the WiFi network using the PBC button Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router.
  • Page 66 WiFi Router • User Guide Configure the WPS function on your wireless devices within 2 minutes. Configurations on various devices may differ (Example: HUAWEI P10). 1) Find WLAN settings on the phone. 2) Tap , and choose WLAN settings. Configure the WPS function 3) Select WPS connection.
  • Page 67 WiFi Router • User Guide Wait a moment until the WPS negotiation is completed, and the phone is connected to the WiFi network. WPS negotiation completed Wait until the smartphone or computer is connected to the WiFi network of the router successfully.
  • Page 68 WiFi Router • User Guide Connect to the WiFi network using the PIN code WPS connection using pin code is generally applied on a computer with a wireless adapter. Please refer to the relevant adapter's user guide for detailed instructions. Find the PIN code.

  • Page 69: Ipv6 Configuration

    WiFi Router • User Guide IPv6 configuration This router supports IPv4 and IPv6 dual-stack protocols. In the IPv6 part, you can: Connect to the IPv6 network of ISPs Change IPv6 LAN settings View IPv6 connection status The router can access the IPv6 network of ISPs through three connection types. Choose the connection type by referring to the following chart.
  • Page 70 WiFi Router • User Guide PPPoEv6 Overview If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose PPPoEv6 to access the internet. Log in to the web UI of the router, and navigate to Route Settings > IPv6 Configuration > IPv6 WAN Settings.
  • Page 71 WiFi Router • User Guide Access the internet through PPPoEv6 The application scenario is shown as below. Application scenario Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Route Settings >...
  • Page 72 WiFi Router • User Guide IPv6 network test: Launch a web browser on a phone or a computer that is connected to the router, and visit test- ipv6.com. The website will test your IPv6 connection status. When "You have IPv6" is shown on the page, it indicates that the configurations succeed and you can access IPv6 services.
  • Page 73 WiFi Router • User Guide The application scenario is shown as below. Application scenario Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Route Settings > IPv6 Configuration. Set Internet Connection Mode to Set Internet Connection Mode to DHCPv6.
  • Page 74 WiFi Router • User Guide DHCPv6 parameter description Parameter Description When the option is selected, the LAN port of the router obtains the IPv6 prefix from its upstream device. IPv6 Address It is recommended to keep the default setting (Selected). If the LAN Obtaining Method port cannot obtain the PD prefix, it is because the upstream device does not support PD prefix delivery.
  • Page 75 WiFi Router • User Guide Static IPv6 Overview When your ISP provides you with information including IPv6 address, subnet mask, default gateway and DNS server, you can choose this connection type to access the internet with IPv6. Log in to the web UI of the router, and navigate to Route Settings > IPv6 Configuration > IPv6 WAN Settings.
  • Page 76 WiFi Router • User Guide Access the internet through static IPv6 The application scenario is shown as below. Application scenario Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Route Settings >...
  • Page 77 WiFi Router • User Guide Set Internet Connection Mode to Set Internet Connection Mode to Static IPv6. Enter the required parameters under IPv6 WAN settings. Enter the IPv6 LAN Address and IPv6 LAN Prefix Length. Click Save at the bottom of the page. Set connection mode to static IPv6 IPv6 network test: Launch a web browser on a phone or a computer that is connected to the router, and visit test-...

  • Page 78: Ipv6 Lan Setup

    WiFi Router • User Guide If the IPv6 network test fails, try the following solutions: Ensure that you have entered the correct WAN IPv6 address. Ensure that devices connected to the router obtain their IPv6 address through DHCPv6. Consult your ISP. To access the page, log in to the web UI of the router and navigate to Route Settings >...
  • Page 79 WiFi Router • User Guide IPv6 LAN parameter description Parameter Description It specifies the type of IPv6 LAN address assignment. By default, it is Auto. IPv6 LAN Address The router generates the IPv6 address according to its LAN IPv6 address. By default, the prefix has 64 digits. It specifies the type of IPv6 LAN prefix address assignment.

  • Page 80: Ipv6 Status

    WiFi Router • User Guide To access the page, log in to the web UI of the router and navigate to Route Settings > IPv6 Configuration > IPv6 Status. You can change the IPv6 information of the router. IPv6 Status IPv6 status parameter description Parameter Description...

  • Page 81: Sleeping Mode

    WiFi Router • User Guide Sleeping mode This page allows you to turn on and turn off the LED indicator of the router as required. To access the configuration page, log in to the web UI of the router and navigate to Route Settings >...

  • Page 82: Wifi Schedule

    WiFi Router • User Guide When the WiFi schedule function is enabled, the router disables the WiFi network during the specified period to reduce power consumption. To access the configuration page, log in to the web UI of the router, and navigate to Route Settings >...

  • Page 83: Chapter 5 Client Management

    WiFi Router • User Guide Chapter 5 Client management Access control By configuring this function, you can limit the upload and download speed of devices connected to the router and allocate the bandwidth reasonably. On this page you can: Set the upload and download speed limit Add devices to the blacklist Remove devices from the blacklist To access the configuration page, log in to the web UI of the router and navigate to Client...
  • Page 84 WiFi Router • User Guide Access control parameter description Parameter Description It shows the information of the online device, including the device name and IP address. Device Name You can click to customize the device name for easier management. Download Speed It specifies the current upload and download speeds of the device.

  • Page 85: Set The Upload And Download Speed Limit

    WiFi Router • User Guide Scenario: You want to allocate bandwidth equally and enable all connected devices to enjoy smooth 720p videos. Solution: Configure the bandwidth control function to meet the requirement. Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router.

  • Page 86: Add The Device To The Blacklist

    WiFi Router • User Guide Add devices to the blacklist to block internet access: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Client Management > Access Control. Click corresponded to the device to be blocked to change the status to Add device to the blacklist...

  • Page 87: Remove The Device From The Blacklist

    WiFi Router • User Guide Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Client Management > Access Control > Blocked Device (Blacklist). Target the device and click Click Save at the bottom of the page.

  • Page 88: Parental Control

    WiFi Router • User Guide Parental control On the parental control page, you can view the information of online devices and configure their internet access options. To access the configuration page, log in to the web UI of the router, and navigate to Client Management >...
  • Page 89 WiFi Router • User Guide Parental control parameter description Parameter Description It specifies the name of the online device. Device Name You can click to customize the device name for easier management. Online IP Address It specifies the IP address of the online device. Devices It specifies the time that has elapsed since the device Online Duration...

  • Page 90: An Example Of Configuring Parental Control

    WiFi Router • User Guide Scenario: The final exam for your daughter is approaching and you want to configure her internet access through the router. Goal: Your daughter cannot access websites, such as Facebook, Twitter, Youtube, and Instagram, from 8:00 to 22:00 on weekends using the computer in her room, and cannot access the internet from 22:00 to 8:00.
  • Page 91 WiFi Router • User Guide Specify the period when the target websites cannot be accessed, which is 8:00 ~ 22:00 in this example. Tick the days when the rule is applied, which are Saturday and Sunday in this example. Set Website Restrictions to Only Forbid. Set Blocked Websites, which are facebook.com, twitter.com, youtube.com and instagram.com.

  • Page 92: Chapter 6 Advanced

    WiFi Router • User Guide Chapter 6 Advanced MAC address filter This function enables you to add devices to the whitelist or blacklist to enable or disable specified users to access the internet through the router. To access the configuration page, log in to the web UI of the router, and navigate to Advanced > MAC Address Filter.

  • Page 93: Only Allow Specified Device To Access The Internet

    WiFi Router • User Guide Scenario: The WiFi network in your home is misused by unknown users sometimes. Goal: Only allow certain devices of family members to access the internet. Solution: You can configure the MAC address filter function to reach the goal. Assume the MAC address and connection status of your domestic devices are as follows.
  • Page 94 WiFi Router • User Guide Repeat Step 4 to Step 6 to add the Daughter's phone (98:9C:57:19:D0:1B) to the whitelist. Click Save at the bottom of the page. Whitelisted MAC address When the configuration is completed, only the three devices added can access the internet through the router.

  • Page 95: Iptv

    WiFi Router • User Guide IPTV If the IPTV service is included in the broadband service you purchased, you can enable the IPTV function to enjoy both internet access and IPTV programs through the router at the same time. To access the configuration page, log in to the web UI of the router, and navigate to Advanced > IPTV.

  • Page 96: Watch Iptv Program Through The Router

    WiFi Router • User Guide Scenario: The IPTV service is included in your broadband service. You have obtained the IPTV account and password from your ISP, but no VLAN information. Goal: Be able to watch IPTV programs through the router. Solution: You can configure the IPTV function to reach the goal.
  • Page 97 WiFi Router • User Guide 5) Click OK. Click OK Set the set-top-box. Dial-up on set-top-box with the account and password provided by ISP. After the configuration is completed, you can watch IPTV programs on the TV.

  • Page 98: Ip-Mac Binding

    WiFi Router • User Guide IP-MAC binding Through the IP-MAC binding function, specified clients can always obtain the same IP address when connecting to the router, ensuring that the router's "Port Mapping", "DDNS", "DMZ host" and other functions can function normally. This function takes effect only when the DHCP server function of the router is enabled.
  • Page 99 WiFi Router • User Guide Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Advanced > IP-MAC Binding. Enter an IP address included in the DHCP address pool, which is 192.168.0.136 in this example.

  • Page 100: Port Mapping

    WiFi Router • User Guide Port mapping By default, internet users cannot actively access the LAN of the router. The port mapping function opens a port of the router, and binds the LAN server to the port using the server’s IP address and intranet service port. All-access requests to the WAN port of the router will be directed to the server.

  • Page 101: Enable Internet Users To Access Lan Resources Using An Ip Address

    WiFi Router • User Guide Scenario: You have set up an FTP server within your LAN. Goal: Open the FTP server to internet users and enable family members who are not at home to access the resources of the FTP server from the internet. Solution: You can configure the port mapping function to reach the goal.
  • Page 102 WiFi Router • User Guide Access using an IP address Smart phone WAN IP：X.X.X.X Application scenario FTP server IP 192.168.0.125 MAC 00:00:00:00:00:01 Port number 21 Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Add a port mapping.
  • Page 103 WiFi Router • User Guide The port mapping rule is added when the page is shown as below. Port mapping rule is added Assign a fixed IP address to the host where the server locates. 1) Navigate to Advanced > IP-MAC Binding. 2) Specifies an IP Address for the host of the server, which is 192.168.0.125 in this example.
  • Page 104 WiFi Router • User Guide When completing the configurations, users from the internet can access the FTP server by visiting “Intranet service application layer protocol name://WAN IP address of the router”. If the external port number is not the same as the default intranet service port number, the visiting address should be: “Intranet service application layer protocol name://WAN IP address of the router:external port number”.
  • Page 105 WiFi Router • User Guide If you want to access the server within a LAN using a domain name, refer to the solution DDNS Port mapping. After the configurations, if internet users still cannot access the FTP server, try the following methods: ...

  • Page 106: Ddns

    WiFi Router • User Guide DDNS DDNS normally interworks with port mapping, DMZ host and remote management, so that the internet users can be free from the influence of dynamic WAN IP addresses and access the internal server or the router’s web UI with a fixed domain name. To access the configuration page, log in to the web UI of the router, and navigate to Advanced >...

  • Page 107: Enable Internet Users To Access Lan Resources Using A Domain Name

    WiFi Router • User Guide DDNS parameter description Parameter Description It specifies whether to enable the DDNS function. DDNS It specifies a DDNS service provider, including oray.com, 88ip.cn and Service Provider dyn.com. DDNS User Name It specifies the user name and password registered on a DDNS service provider's website for logging in to the DDNS service.
  • Page 108 WiFi Router • User Guide Please ensure that the router obtains an IP address from the public network. This function may not work on a host with an IP address of a private network or an intranet IP address assigned by ISPs that start with 100.
  • Page 109 WiFi Router • User Guide Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Configure the DDNS function. 1) Navigate to Advanced > DDNS. 2) Set DDNS to Enable.
  • Page 110 WiFi Router • User Guide In this example, the address is ftp://XXXX.zicp.vip. Enter the ftp://XXXX.zip.vip Enter the user name and password to access the resources on the FTP server. Enter the user name and password...
  • Page 111 WiFi Router • User Guide After the configurations, if internet users still cannot access the FTP server, try the following methods:  Ensure that the LAN port number configured in the port mapping function is the same as the service port number set on the server. ...

  • Page 112: Dmz Host

    WiFi Router • User Guide DMZ host A DMZ host on a LAN is free from restrictions when communicating with the internet. It is useful for getting a better and smoother experience in video conferences and online games. You can also set the host of a server within the LAN as a DMZ host when in need of accessing the server from the internet.

  • Page 113: Enable Internet Users To Access Lan Resources Using An Ip Address

    WiFi Router • User Guide Scenario: You have set up an FTP server within your LAN. Goal: Open the FTP server to internet users and enable family members who are not at home to access the resources of the FTP server from the internet. Solution: You can configure the DMZ host function to reach the goal.
  • Page 114 WiFi Router • User Guide Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Set the server host as the DMZ host. 1) Navigate to Advanced > DMZ Host. 2) Set DMZ Host to Enable.
  • Page 115 WiFi Router • User Guide When the default intranet service port number is 80, please change the service port number to an uncommon one (1024 to 65535), such as 9999. Enter the ftp://X.X.X.X Enter the user name and password to access the resources on the FTP server. Enter the user name and password If you want to access the server within a LAN using a domain name, refer to the solution DDNS.

  • Page 116: Upnp

    WiFi Router • User Guide UPnP UPnP is short for Universal Plug and Play. This function enables the router open port automatically for UPnP-based programs. It is generally used for P2P programs, such as BitComet and AnyChat, and helps increase the download speed. To access the configuration page, log in to the web UI of the router, and navigate to Advanced >...

  • Page 117: Firewall

    WiFi Router • User Guide Firewall The firewall function helps the router avoids the host on WAN from Ping the WAN IP address of the router to prevent from exposing itself, and meanwhile protect the router against external Ping attacks. To access the configuration page, log in to the web UI of the router, and navigate to Advanced >...

  • Page 118: Chapter 7 Administration

    WiFi Router • User Guide Chapter 7 Administration Login password To ensure network security, a login password is recommended. We recommend you set a complex login password with more types of characters, such as uppercase letters, lowercase letters, numbers and special characters. To access the login password configuration page, log in to the web UI and navigate to Administration >...

  • Page 119: Wan Parameters

    WiFi Router • User Guide WAN parameters When the connection type is PPPoE, you may need to set the server name and service name. These parameters provided by your ISP, if any, need to be configured after you have set up your internet connection.

  • Page 120: Change The Mtu Value

    WiFi Router • User Guide MTU (Maximum Transmission Unit) is the largest data packet transmitted by a network device. When the connection type is PPPoE, the default MTU value is 1480. When the connection type is the dynamic IP address or static IP address, the default MTU value is 1500. Do not change the value unless necessary.

  • Page 121: Clone Wan Mac Address

    WiFi Router • User Guide If you still cannot access the internet after completing Internet settings, it could be the result of the ISP’s configuration to bind the internet account information with a fixed MAC address. In this case, you can clone and change the MAC address of the router to solve the problem. To access the configuration page, log in to the web UI of the router, and navigate to Administration >...
  • Page 122 WiFi Router • User Guide Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Administration > WAN Parameters. Click the drop-down box of Clone MAC Address, and choose Clone Local Host MAC to copy the MAC address of the management device, or Manual to enter the desired MAC address.

  • Page 123: Change The Wan Speed

    WiFi Router • User Guide To access the configuration page, log in to the web UI of the router, and navigate to Administration > WAN Parameters. When the Ethernet cable is not damaged and connected to the WAN port properly, but Ethernet cable disconnected is still shown on the Internet Settings page, you can try to change the WAN Speed to 10 Mbps full-duplex or 10 Mbps half-duplex to solve the problem.

  • Page 124: Lan Parameters

    WiFi Router • User Guide LAN parameters On this page, you can: Change the LAN IP address and subnet mask of the router. Change the DHCP server parameters of the router. The DHCP server can automatically assign an IP address, subnet mask, gateway and other information to clients within the LAN.
  • Page 125 WiFi Router • User Guide LAN parameter description Parameter Description It specifies the LAN IP address of the router, which is also the LAN IP Address management IP address for logging in to the web UI of the router. It specifies the subnet mask of the LAN port, used to identify the IP Subnet Mask address range of the local area network.

  • Page 126: Remote Web Management

    WiFi Router • User Guide Remote web management Generally, the web UI of the router can only be accessed on devices that are connected to the router by a LAN port or wireless connection. When you encounter a network fault, you can ask for remote technical assistance, which improves efficiency and reduces costs and efforts.

  • Page 127: Internet Users Access The Web Ui

    WiFi Router • User Guide Remote web management parameter description Parameter Description It is used to enable or disable the remote management function of the Remote Web Management router. It specifies the IP address of the host which can access the web UI of the router remotely.
  • Page 128 WiFi Router • User Guide Access with an IP address Technical support IP address: 210.76.200.101 WAN IP address: X.X.X.X Application scenario Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Administration >...

  • Page 129: Date & Time

    WiFi Router • User Guide Date & time If the system time of the router is incorrect, time-based functions of the router cannot take effect correctly, including the WiFi schedule, parental controls and automatic maintenance functions. The router supports the synchronization of time with the internet. when the router is connected to the internet, the router will calibrate the system time of the router.

  • Page 130: Device Management

    WiFi Router • User Guide Device management If any parameter fails to take effect or the router does not work properly, you can try rebooting the router. Rebooting the router will disconnect all connections to the router. Reboot the router during leisure time.

  • Page 131: Reset The Router

    WiFi Router • User Guide If you are uncertain about why the internet is inaccessible through the router or you forget the login password of the router, you can reset the router.  Resetting the router is not recommended unless you cannot find a solution for the current problem anyway.
  • Page 132 WiFi Router • User Guide Reset the router on the web UI Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Administration > Device Management. Click Reset.

  • Page 133: Backup/Restore Configuration

    WiFi Router • User Guide In this module, you can back up the current configurations of the router to your computer. You are recommended to back up the configuration after the settings of the router are significantly changed, or the router works in a good condition. After you restore the router to factory settings or upgrade it, you can use this function to restore the configurations that have been backed up.
  • Page 134 WiFi Router • User Guide Restore previous configurations of the router Procedures: Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router. Navigate to Administration > Device Management. Click Restore.

  • Page 135: Export System Log

    WiFi Router • User Guide This function logs all key events that occur after the router is started. If you encounter a network fault, you can turn to system logs for fault rectification. To access the configuration page, log in to the web UI of the router, and navigate to Administration >...
  • Page 136 WiFi Router • User Guide Procedures: Go to www.hikvision.com/en. Download an applicable firmware of the router to your local computer and unzip it. Launch a web browser on a device connected to the router and visit http://hikvisionwifi.local to log in to the web UI of the router.

  • Page 137: Automatic Maintenance

    WiFi Router • User Guide For better performance of the new firmware, you are recommended to reset the router to factory default settings and re-configure the router when the upgrading is completed. Automatic maintenance enables you to make the router restart regularly. It helps improve the stability and service life of the router.

  • Page 138: Configuring The Computer To Obtain An Ipv4 Address Automatically

    WiFi Router • User Guide Appendix A A.1 Configuring the computer to obtain an IPv4 address automatically Perform the Configuring procedures corresponding to Windows Windows 8 Windows 7 required. A computer installed with a wired network adapter is used as an example to describe the procedures.
  • Page 139 WiFi Router • User Guide Right-click on the connection which is being connected, and then click Properties. Click properties Double-click Internet Protocol Version 4 (TCP/IPv4). Click Internet Protocol Version 4(TCP/IPv4)
  • Page 140 WiFi Router • User Guide Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK. Click OK Click Close in the Ethernet Properties window.

  • Page 141: A.1.2 Windows 8

    WiFi Router • User Guide A.1.2 Windows 8 Right-click in the bottom right corner of the desktop and choose Open Network and Sharing Center. Choose Open Network and Sharing Center Click Ethernet and then Properties. Click Ethernet and then Properties...
  • Page 142 WiFi Router • User Guide Double-click Internet Protocol Version 4 (TCP/IPv4). Double-click Internet Protocol Version 4(TCP/IPv4) Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK. Click OK Click OK in the Ethernet Properties window.

  • Page 143: A.1.3 Windows 7

    WiFi Router • User Guide A.1.3 Windows 7 Click in the bottom right corner of the desktop and choose Open Network and Sharing Center. Choose Open Network and Sharing Center Click Local Area Connection and then Properties. Click Local Area Connection and then Properties...
  • Page 144 WiFi Router • User Guide Double-click Internet Protocol Version 4 (TCP/IPv4). Double-click Internet Protocol Version 4 (TCP/IPv4) Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK. Click OK Click OK in the Local Area Connection Properties window.

  • Page 145: A.2 Default Parameters

    WiFi Router • User Guide A.2 Default parameters Parameter Parameter Default 192.168.0.1 IP Address Login None Password 192.168.0.1 IP Address LAN Parameter 255.255.255.0 Sunnet Mask Enabled DHCP Server 192.168.0.100 Start IP Address DHCP Server 192.168.0.200 End IP Address 192.168.0.1 Preferred DNS Server See the label on the bottom of the router WiFi Name None...

  • Page 146: A.3 Acronyms And Abbreviations

    WiFi Router • User Guide A.3 Acronyms and abbreviations Acronyms and abbreviations Abbreviations Full spelling Advanced Encryption Standard Access Point Dynamic Domain Name Server DDNS Dynamic Host Configuration Protocol DHCP Dynamic Host Configuration Protocol for IPv6 DHCPv6 Demilitarized Zone Domain Name System Greenwich Mean Time Internet Protocol Internet Protocol version 4...

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