Error Messages - Canon IMAGEFORMULA DR-X10C Reference Manual

Error Messages

When one of the following messages appears on the display
panel, an error has occurred in the scanner. Follow the
indicated procedure to resolve the error.
■ Check Imprinter
Error Code: H001
Problem: No ink cartridge is installed in the post-
imprinter.
Solution: Install an ink cartridge.
Error Code: H008
Problem: No ink cartridge is installed in the pre-
imprinter. Or the pre-imprinter ink cartridge is not secured.
Solution: Install the ink cartridge and turn the lock lever
upwards to secure the ink cartridge.
■ Cover Open
Error Code: C001
Problem: The scanner's upper unit is open.
Solution: Close (lower) the upper unit. (See p. 35.)
Error Code: C009
Problem: The imprinter cover is open.
Solution: Close the imprinter cover. (See p. 34.)
■ Jam
Error Code: Pxxx
Problem: Paper has jammed.
Solution: Open the upper unit and remove the jammed
paper. (See p. 29.)
■ Dust Detected
Error Code: J050
Problem: Dust detected on the scanning glass could not be
avoided.
Solution: Clean the scanning glass. (See p. 37.)
■ Dust Detected (appears alternately with
normal display)
Problem: Dust was detected and scanning proceeds.
Solution: When scanning finishes, clean the scanning
glass.
■ Call for Service
Error Code: Exxx (excluding E021)
Problem: Internal scanner error.
Solution: Turn the power OFF, and restart the scanner. If
this does not solve the problem, make a note of the error
code, and contact your Canon service representative.
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