Troubleshooting
If an error message appears
Error message
Cannot delete a protected file.
Memory card is protected. Remove
protection then try again.
Error reading the Memory Stick. /
Error reading the CompactFlash
card. / Error reading the SD
Memory Card. / Error reading the
xD-Picture Card. / Error reading
the internal memory./ Error reading
the External Device.
Write error on the Memory Stick. /
Write error on the CompactFlash
card. / Write error on the SD
Memory Card. / Write error on the
xD-Picture Card. / Write error on
the internal memory./ Write error
on the External Device.
Memory card format not supported. • For a memory card, use your digital camera or other device
GB
32
Meaning/Solutions
• To delete a protected file, cancel the protection on your
digital camera or computer.
• The memory card is write-protected. Slide the write-
protect switch to the enable position. (Digital Photo Frame
Handbook, "About memory cards")
• An error has occurred. If this error message is displayed
frequently, check the status of the memory card or external
device with a device other than the photo frame.
• For an external device:
The external device may be write-protected. Cancel the
write-protection setting for the device you are using. The
internal memory of a digital camera may be write-
protected.
• For an internal memory:
Initialize the internal memory.
PNote
When you initialize the internal memory, please note that all the
image files imported to the internal memory are deleted.
to format the memory card.
• Use the photo frame to initialize the internal memory.
PNote
When you initialize the memory card, all the files on the memory card
will be deleted.