User's Guide
Straight Lines Appear when Scanning from ADF
❏ Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
❏ Remove any trash or dirt that adheres to the original.
Related Information
"Cleaning the Scanner" on page 50
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Offset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏ When scanning from the scanner glass, place black paper over the original.
❏ When Auto, Color, or Grayscale is selected as the Image Type:
❏ Check that Remove Background is selected in the Epson Scan 2 window. When you are using Document
Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings
screen.
Click the Advanced Settings tab > Remove Background.
❏ Check that Text Enhancement is selected.
Document Capture Pro (Windows): Click Scan Settings > Text Enhancement.
Epson Scan 2 (Mac OS): Click the Advanced Settings tab > Text Enhancement.
❏ When Black & White is selected as the Image Type:
Check that Text Enhancement is selected.
Document Capture Pro (Windows): Click Scan Settings > Text Enhancement.
Epson Scan 2 (Mac OS): Click the Advanced Settings tab > Text Enhancement.
Depending on the condition of your scanned image, click Settings in the Epson Scan 2 window and try setting a
lower level for Edge Enhancement or a higher level for Noise Reduction Level.
Scanned Image or Text is Blurred
You can adjust the appearance of the scanned image or text by increasing the resolution or adjusting the image
quality.
❏ Change the resolution, and then scan again.
Set the appropriate resolution for the purpose of your scanned image.
Solving Problems
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