ViewSonic IFP9850-3 User Manual
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ViewSonic IFP9850-3 User Manual

Commercial touch display
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IFP9850-3
Commercial Touch Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. "Antes de operar su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS17853
P/N: IFP9850-3

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Summary of Contents for ViewSonic IFP9850-3

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.

  • Page 3: Safety Precautions

    Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4 • Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.

  • Page 5: Table Of Contents

    Contents Safety Precautions ............3 Introduction .............. 10 Package Contents ....................10 Wall Mount Kit Specifications (VESA) ..............11 Product Overview ....................12 Control Panel ......................12 I/O Panel ........................ 13 Remote Control ..................... 14 Using Gestures ...................... 17 Select and Deselect an Object (Clicking) ............17 Display Menu Options (Right-Clicking) ..............
  • Page 6 Using Your ViewBoard ..........25 Powering On/Off your ViewBoard ................25 Initial Launch Setup ....................26 vLauncher - Customizable Welcome Screen............28 Tool Bar ........................29 ViewBoard On-Screen Display (OSD) Menu ............35 General Settings ....................36 Audio Settings ....................... 38 Screen Settings ...................... 39 Display Settings .....................
  • Page 7 Built-in PC Startup Option ................. 59 Standby Mode ................... 60 Black Screen After Startup ................. 61 Close Power Off Reminder ................ 61 Password for Screen Lock ................62 Input Setting ....................63 Input Alias Switch ..................63 Wake on Active Source ................64 Auto Search ....................
  • Page 8 Embedded Applications and Settings ......73 Embedded Digital Whiteboard App ..............73 myViewBoard ......................73 Floating Bar ....................... 73 Toolbar ......................73 vBoard Lite ......................75 User Interface: ....................75 Menu Options: ....................75 Watercolor Feature ................... 76 ViewBoard Cast ....................77 Cast Sender from Windows-based Devices, Macbook, and Chrome devices.
  • Page 9 RS-232 Protocol ............93 Description ......................93 RS232 Hardware Specification ................93 LAN Hardware Specification .................. 94 RS232 Communication Setting ................94 LAN Communication Setting ................. 94 Command Message Reference ................94 Protocol ........................95 Set-Function Listing ....................95 Get-Function Listing .................... 101 Remote Control Pass-through Mode ..............

  • Page 10: Introduction

    Introduction Package Contents • HDMI cable • Stylus pen x 2 • Power cable x 4 • Quick start guide • Remote control • RS232 adapter • AAA battery x 2 • Clamp x 5 • USB cable • Plate •...

  • Page 11: Wall Mount Kit Specifications (Vesa)

    Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP9850-3 - 98” 800 x 600 mm M8 x 25 mm NOTE:  Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.

  • Page 12: Product Overview

    Product Overview Control Panel Number Description Areas for placing touching pen • Press the key to turn on the device • Press the key to turn off/on the display backlight only Press and hold the key to turn off the device Remote control receiver USB port for Embedded Player and internal PC...

  • Page 13: I/O Panel

    I/O Panel Number Description Extend content out to another display device USB port for Embedded Player and internal PC • Touch signal output to the external PC • Touch 1 for HDMI IN 2 and 3 • Touch 2 for HDMI IN 1 and VGA IN •...

  • Page 14: Remote Control

    Remote Control...
  • Page 15 Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3.
  • Page 16 Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of 8 meters. Ensure there is nothing obstructing the remote control’s signal to the receiver.

  • Page 17: Using Gestures

    Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects.

  • Page 18: Moving An Object

    Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase. Swipe Up for General Settings Swipe up from the bottom of the ViewBoard to launch the General...

  • Page 19: Making Connections

    Making Connections This section guides you on how to connect the ViewBoard with other equipment. Connecting External Devices TOUCH2 AUDIO IN VGA Connection To connect via VGA: 1. Connect a VGA cable (15-pin) from your external device to the VGA IN port on the display.

  • Page 20: Rs232 Connection

    PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more. ViewSonic also offers a complimentary software, vController, that allows users to control their ViewSonic commercial displays from a remote PC.

  • Page 21: Usb, Networking, And Microphone Connections

    USB, Networking, and Microphone Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. Router and other network signal equipment output USB Peripherals Plug the USB device cable into the USB IN port. Networking and Modem cables Plug the router cable into the LAN IN port.

  • Page 22: Media Player Connection

    Media Player Connection HDMI To connect to a media player: 1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.

  • Page 23: Spdif Connection

    SPDIF Connection To connect to an external sound system: 1. Connect an optical cable from DIGITAL OUT to your sound system’s optical connector. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.

  • Page 24: Video Output Connection

    Video Output Connection To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard. 2. For audio, connect one end of an audio cable to your ViewBoard’s AUDIO OUT port and the other end to your speakers.

  • Page 25: Using Your Viewboard

    Using Your ViewBoard Powering On/Off your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position. The AC Power input and switch button are located at the bottom of the unit. 2.

  • Page 26: Initial Launch Setup

    Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select your Language: 2. Setup and verify your LAN connection: 26 26...
  • Page 27 3. Select your Time Zone to set the Date and Time: 4. Select your preferred System Mode: 5. Select your preferred vLauncher mode: 27 27...

  • Page 28: Vlauncher - Customizable Welcome Screen

    vLauncher - Customizable Welcome Screen Icon Description Launches the myViewBoard annotation application Launch wireless screen sharing application, vCastReceiver Switch to slot-in PC source Open web browser Open cloud meeting Application list NOTE:  ViewBoard offers two background themes, Corporate and Education. 28 28...

  • Page 29: Tool Bar

    Tool Bar Tool bar trigger icons are on the edge of the ViewBoard launcher providing access to your tools. To launch a tool: 1. Tap a Tool bar trigger icon. 2. Tap on your desired tool icon. NOTE:  The default tool bar setting is to be available for all input sources; however, users can go to Advanced Settings to adjust the options: (1) available for all input sources, (2) available for all input sources, except for PC, and (3) disable the tool bar.
  • Page 30 Description Icon Return to the previous operation screen NOTE:  Only for Embedded Player source Return to the home screen of the Embedded Player Display all embedded applications that are being used Launch the myViewBoard software 30 30...
  • Page 31 Description Icon Access the pen, highlighter, clear, and save options 1. Digital Pen Annotate the overlay of any input source with red, black, blue, or green ink. NOTE:  The default digital pen setting supports up to 10-point writing. 2. Digital Highlighter Mark and highlight with four colors: yellow, orange, blue, and green.
  • Page 32 Description Icon Convert the currently displayed content into a still image; then you can zoom in or zoom out NOTE:  The ViewBoard will take a few seconds to reduce the screen resolution to 1080p. 1. Zoom In Enlarge the captured image. NOTE: ...
  • Page 33 Description Icon Countdown Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset. The timer will reduce in size and move to the lower-center of the screen automatically when the user touches another area.
  • Page 34 Description Icon Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. The stopwatch will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the stopwatch again will return it to its normal size and original location.

  • Page 35: Viewboard On-Screen Display (Osd) Menu

    ViewBoard On-Screen Display (OSD) Menu ViewBoard has two options for opening the OSD Menu: Option 1 Swipe up from the bottom of the screen. Option 2 Press the Setting button on the control panel. 35 35...

  • Page 36: General Settings

    General Settings To select an Input Source: Press INPUT on the remote control to display the General Setting menu, then press DOWN to enter the Input Source menu. Press DOWN/UP/LEFT/RIGHT to select the input source you want. Press ENTER on the remote control, or touch the input source. Press EXIT on the remote control, or touch a blank area outside of the menu to exit.
  • Page 37 To adjust the Volume: Press INPUT on the remote control to display the General Setting menu. Drag the volume slider directly to adjust the value. Press MUTE on the remote control to enable or disable the mute function. Press EXIT on the remote control, or touch a blank area outside of the menu to exit.

  • Page 38: Audio Settings

    Audio Settings 1. Press MENU on the remote control and select the Audio menu. 2. Adjust the Volume, Bass, Treble, and Balance directly by touching and adjusting each value. Additionally, you can use the remote control and press DOWN/UP/ LEFT/RIGHT to select a value, then press VOL+/VOL- to adjust it. 3.

  • Page 39: Screen Settings

    Screen Settings 1. Press MENU on the remote control and select the Screen menu. 2. Image Sticking Protection To reduce the possibility of screen burn-in, this unit is equipped with image sticking protection technology. If the screen displays a still image for a certain period of time you define, the device activates a screen saver to prevent the formation of burnt in ghost images on the screen.

  • Page 40: Display Settings

    Display Settings 1. Press MENU on the remote control and select the Display menu. 2. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value. Additionally, you can use the remote control and press DOWN/UP/LEFT/RIGHT to select a value, then press VOL+/VOL- to adjust it. 3.

  • Page 41: Adjust Settings

    Adjust Settings NOTE:  Only available when the input source is VGA. 1. Press MENU on the remote control and select the Adjust menu. 2. Adjust the H. Position, V. Position, Clock, and Phase directly by touching and adjusting each value. 3.

  • Page 42: Advanced Settings

    Advanced Settings When the ViewBoard is in Embd Player source, tap the Advanced Settings icon in the On-Screen Display (OSD) Menu to enter the Advanced Settings Menu. Wireless & Networks Check current network connection status, Wi-Fi, BT, and establish a Wireless hotspot.

  • Page 43: Wi-Fi

    Wi-Fi Tap the On toggle to toggle Wi-Fi on or off. Tap the more settings icon to: Add Network, view Saved Networks, Refresh the network list, or view Advanced settings. In Advanced settings, you can set Proxy and IP settings. 43 43...

  • Page 44: Ethernet

    Ethernet Tap the On toggle to toggle Ethernet on or off. Tap the more settings icon to view Advanced settings. In Advanced settings, you can adjust Static IP and Proxy settings. 44 44...

  • Page 45: Wireless Hotspot

    Wireless Hotspot Tap the Portable Wi-Fi hotspot toggle to turn it on or off. Tap “Set up Wi-Fi hotspot” to set Network name, Security, and Password. 45 45...
  • Page 46 Tap the On toggle to toggle BT on or off. Select a listed device to pair and connect. Tap the more settings icon to: Refresh, Rename the device, and Show received files. 46 46...

  • Page 47: Vpn

    To create a VPN profile: 1. Tap the “+” icon. 2. Key in the desired name. 47 47...
  • Page 48 3. Select the VPN Type. 4. Choose to enable/disable PPP encryption and show advanced options. 48 48...

  • Page 49: Share

    Share The SAMBA Service provides file sharing via LAN. When the SAMBA Service is enabled, the user can explore the ViewBoard file system with a PC or mobile equipment. 1. Tap the box to enable the SAMBA Service, then set a password if needed. 2.
  • Page 50 4. Key in the user name and password, then select OK. 5. After a successful log in, the ViewBoard files will be available. 50 50...

  • Page 51: Device

    Device Adjust the Theme, Display, Storage, and Sound settings. Theme Users can change their home launcher theme. NOTE:  vLauncher cannot be removed. Display Adjust the Wallpaper, HDMI Out Encryption setting, and Burn-in Protection Interval. 51 51...

  • Page 52: Wallpaper

    Wallpaper Users can change their wallpaper with default images, or can use their own by tapping My photos and selecting the image file. 52 52...

  • Page 53: Hdmi Out Encryption Setting

    HDMI Out Encryption Setting Users can turn on or off the encryption function. 53 53...

  • Page 54: Burn-In Protection Interval

    Burn-in Protection Interval This setting allows the user to program the time between movements of the picture in minutes. NOTE:  Burn-in Protection must be enabled in the OSD Menu first. Storage Users can check the storage status of their ViewBoard. Sound Users can enable or disable touch sounds.

  • Page 55: Personal

    Personal View and adjust Security, Startup & Shutdown, Language & Input, Password for screen lock, Input, and Other Settings. Security Review Credential storage and Unknown sources Install settings. Trusted Credentials Show all trusted AC credentials that have been installed on the ViewBoard. 55 55...

  • Page 56: Clear Credentials

    Clear Credentials Clear any previously installed credentials. NOTE:  Pre-loaded credentials cannot be cleared. Unknown Sources Enable the installation of apps from unknown sources. NOTE:  Apps from unknown sources may not be compatible. 56 56...

  • Page 57: Language & Input

    Language & Input Adjust the Language and Input method of the Embedded Player. Language Choose from the available languages. Current Keyboard Enable/disable the visual keyboard or change the default input method. 57 57...

  • Page 58: Existing Keyboard

    Existing Keyboard View and adjust advanced entry settings. 58 58...

  • Page 59: Startup And Shutdown

    Startup and Shutdown Set the Startup Channel, Standby Mode, Black Screen After Startup, and adjust Timer settings. Startup Channel Adjust the startup channel preference. Built-in PC Startup Option Adjust the built-in PC startup preference. 59 59...

  • Page 60: Standby Mode

    To enable sleep mode: 1. The user needs to provide their ViewBoard’s serial number (S/N) to ViewSonic. The S/N label is located near the I/O side. 2. ViewSonic will then provide the KEY (FakePowerOff) file to the user.

  • Page 61: Black Screen After Startup

    Black Screen After Startup When enabled, the ViewBoard will turn off the backlight automatically after the scheduled boot time. Close Power Off Reminder When enabled, the ViewBoard will turn off the directory without any reminder after the scheduled off time. To add a schedule: 1.

  • Page 62: Password For Screen Lock

    Password for Screen Lock Set a screen lock password by selecting Set, inputting a password, and selecting OK. 62 62...

  • Page 63: Input Setting

    Input Setting Enable/disable Input Alias Switch, Wake on Active Source, Channel Auto Switch, Auto Search, and set No Signal Power off. Input Alias Switch Once enabled, the user can edit input aliases and when the Display button is pressed the source information (located in the upper left side) will also be changed. Users can also choose to Display or Hide the input source.

  • Page 64: Wake On Active Source

    Wake on Active Source The ViewBoard will detect HDMI and VGA signals in Standby mode. If HDMI or VGA has a signal output, the ViewBoard will power on automatically. Auto Search When enabled, if the current source does not have a signal, the ViewBoard will automatically search the input sources one time.

  • Page 65: Other Settings

    Other Settings Adjust Side Toolbar Channel and Eco Mode settings. Side Toolbar Channel Adjust the side toolbar availability. ECO Mode When enabled, the ViewBoard will turn off automatically after sixty (60) minutes of Embedded Player source being idle or after five (5) minutes of other input source without signal.

  • Page 66: System

    System Adjust Date & Time, view About Device, and Advanced Settings. Date & Time Set the system time and format. Automatic Date & Time When enabled, the ViewBoard will automatically synchronize the date and time via the Internet. NOTE:  Ethernet or Wi-Fi connection is needed. Set Date Adjust the values then select OK when finished.
  • Page 67 Select Time Zone Choose from the available time zones. Select Time Format Choose from 12 hour and 24 hour time format. 12-hour Choose Date Format Select from the available date formats. 67 67...

  • Page 68: About Device

    About Device Display Embedded Player information, System Updates, Display ID Setting, and Asset Tag Setting. System Update Upgrade the firmware via OTA. Legal Information Check open source licenses. 68 68...
  • Page 69 Display ID Change the Display ID. NOTE:  The Display ID is for RS232 users, and the range is 01~98. Asset Tag Key in the asset information. 69 69...

  • Page 70: Advanced

    Advanced Set the Mode, check Apps, modify Passwords, and enable/disable USB disk connection. Mode • Normal Mode: The embedded screen sharing apps will run normally. • Security Mode: The embedded screen sharing apps will be removed. • Disable Embedded OS: The system will automatically reboot, and then the Embedded OS will not appear.

  • Page 71: App

    The user can view app information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults. NOTE:  • Pre-loaded apps cannot be uninstalled. • Not all apps support the move to USB storage feature. • Not all apps support Clear Defaults. Select the right upper icon for additional options.

  • Page 72: Password

    Password Modify the Advanced setting entry password. USB Disk Enable Enable/disable USB disk connection. Privacy Set the interval for local file storage access. ͫ Never: Local storage will be cleaned, and no longer able to save files. ͫ 1 Hour: Files saved to local storage will be deleted after 1 hour. ͫ...

  • Page 73: Embedded Applications And Settings

    Embedded Applications and Settings Embedded Digital Whiteboard App Within ViewBoard, ViewSonic offers two versions of the embedded digital whiteboard app, myViewBoard and vBoard Lite, for users to choose from and annotate with. myViewBoard Floating Bar Move the Floating Bar. Switch between presentation and preparation modes.
  • Page 74 Shape/Line Create shapes, select shape colors, insert arrows. Button Text Box Creates a Text box. Undo Button Undo previous actions. Redo Button Redo previous actions. Page Toggle Select pages, sort pages, delete pages. Button Show or hide the current host information. Whiteboard background management menu.

  • Page 75: Vboard Lite

    vBoard Lite User Interface: Menu Options: 75 75...

  • Page 76: Watercolor Feature

    Watercolor Feature Additional annotation tool option within vBoard lite. 76 76...

  • Page 77: Viewboard Cast

    ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver app, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network.

  • Page 78: Cast Sender From Windows-Based Devices, Macbook, And Chrome Devices

    Cast Sender from Windows-based Devices, Macbook, and Chrome devices. Mac, Windows, Chrome Devices 1. Make sure your device is connected to the same network as the ViewBoard. 2. Visit the address that is shown on the ViewBoard to download the application. 3.

  • Page 79: Cast Sender From Mobile Devices: Ios-Based (Iphone, Ipad) And Android Os Based Phone/Tablet

    Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Enter the password that is shown on the ViewBoard. 3. Scan the QR Code that is shown on the ViewBoard to download the client. 4.

  • Page 80: Cast Out From A Mobile Device That Supports Annotation

    Cast Out from a Mobile Device that Supports Annotation Item Description Toggle Click to hide or display tool bar Home Click to return to home interface Return Click to return to previous operation interface Folder Click to view or open mobile device internal file Screen Click to share screen sharing...

  • Page 81: Air Class

    Air Class Display quiz questions on the ViewBoard and allow up to 30 mobile users to submit answers remotely. Whether deploying single or multiple choice questions, the ViewBoard will record the results for each device being used. Network Information • PC (Windows/Mac/Chromebook) and tablet/mobile (iOS/Android) devices, as well as the ViewBoard need to be linked to the same LAN network subnet.

  • Page 82: Voter

    Voter 1. Click the Single choice or Multiple choice icon to select the preferred answer type. 2. Click the BEGIN icon to let the participants start. 3. After the participants are finished and press the OK icon, the ViewBoard will show the participant‘s name on screen.
  • Page 83 5. Choose the right answer to show the correct rate. 6. Click the icon to explain and further analyze the topic. 83 83...

  • Page 84: Responder

    Responder Participants need to select the OK icon to answer. Message Click to enable/disable the message function. Message operation: 1. Click the Message icon to enable the function. 2. Participants select the Message icon to change the Message interface. 3. Participants key in their message then click the Send icon. 4.

  • Page 85: Other Default Applications

    Other Default Applications Zoom Select to launch the Zoom application for video conferencing. 1. Select Sign In. Enter your email and password or sign in with your Google, Facebook, or SSO account. 2. If you do not have a Zoom account, you will need to select Sign Up. 85 85...

  • Page 86: Join A Meeting

    Join a Meeting 1. Select Join a Meeting. 2. Enter the Meeting ID of the meeting you want to join. 3. Select Join Meeting. 86 86...

  • Page 87: Start An Instant Meeting

    Start an Instant Meeting 1. Select Schedule or Host a Meeting. 2. Choose the meeting options: ͫ Choose to have Video On or Off. ͫ Choose to Use Personal Meeting ID or a unique meeting ID. 3. Select Start a Meeting. 4.

  • Page 88: Sweeper

    Sweeper Select the icon to launch the Sweeper application and clear unnecessary data and unwanted files. 88 88...

  • Page 89: Set Password

    Screen Lock Select the icon to set a screen lock password or enable screen lock. NOTE:  If the user forgets the password, use the remote control and press INPUT 0214 to restore the password to default. Set Password Screen Lock Enabled 89 89...

  • Page 90: Chromium

    Chromium Web browser for surfing the Internet. 90 90...

  • Page 91: Folders

    Folders 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Description Click to exit. Exit Click to sort file. Sort Click to display file by thumbnail mode. Thumbnail Click to display file by list mode. List Click to select file. Select Click to add folder.
  • Page 92 3. File Type Menu Item Description All types OFFICE files Image stored by vBoard Lite, Side Tool Note Bar, and remote control Screen Capture button. Picture Image files Media Audio and Video files 4. File Information Preview the image, show the image’s name, size, resolution, and creation date. 5.

  • Page 93: Rs-232 Protocol

    RS-232 Protocol This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic LFD and PC or other control units with RS232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: ...

  • Page 94: Lan Hardware Specification

    LAN Hardware Specification ViewSonic LFD communcation port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # Signal Remark Output from Display Output from Display Input to Display BI_D3+ For 1G case BI_D3- For 1G case...

  • Page 95: Protocol

    Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of Message excluding “CR”...
  • Page 96 Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x38 0x30 0x73 0x24 0x30 0x37 0x36 0x0D 0x32 Reply (Hex Format) Name Length Command Type 0x34 0x30 0x2B...
  • Page 97 Set-Function Table A. Basic Function Set Function Length ID Command Command Value Range Comments Type (ASCII) Code Code (Three ASCII (ASCII) (Hex) bytes) Power on/ off 000: STBY 1. The Power-on (standby) 001: ON via LAN control may works only under specific mode.
  • Page 98 Button lock 000: Unlock *See note in details 001: Lock Menu lock > 000: Unlock *See note in details 001: Lock Number 000~009 *3.1.1 Key Pad 000: UP *3.1.1 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT Remote 000: Disable...
  • Page 99 B. Optional Function Set Function Length ID Command Command Value Range Comments Type (ASCII) Code Code (Hex) (Three ASCII bytes) (ASCII) Contrast 000 ~ 100 Sharpness 000 ~ 100 Color & 000 ~ 100 Tint ‘ 000 ~ 100 Backlight On_Off 000: Off 001: On Color mode...
  • Page 100 Tiling-Mode 000: OFF (for video wall) 001: ON Tiling-Compen- 000: OFF (for video wall) sation 001: ON Bezel width com- pensation Tiling-H by V 01x~09x: H (for video wall) Monitors 0x1~0x9: V 1. 2nd digital for H monitors 2. 3rd digital for V monitors Tiling-Position 001~025...

  • Page 101: Get-Function Listing

    Get-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000. Get-Function Description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98;...
  • Page 102 Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x38 0x30 0x67 0x62 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x38 0x30...
  • Page 103 Get-Function Table A. Basic Function Get Function Length ID Command Command Response Comments Range Type (ASCII) Code Code (Three ASCII (ASCII) (Hex) bytes) Get-Brightness 000 ~ 100 000 ~ 100 1. For Android Get-Backlight *3.2.0 platform whose main mode is controlled by backlight and the other sources are controlled by bright-...
  • Page 104 Get-MAC address (for the model with LAN) Reply in new 32-byte format *3.2.0 Get-IP address (for the model with *3.2.0 LAN) Reply in new 32-byte format*3.2.0 Get-Serial number Reply in new 32-byte *3.2.0 format *3.2.0 Get-FW version Reply in new 32-byte *3.2.0 format *3.2.0 NOTE: ...
  • Page 105 6. Get FW version example Assumed the FW version is 3.02.001 Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version) Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D...
  • Page 106 B. Optional Function Get Function Length ID Command Command Response Comments Range Type (ASCII) Code Code (Hex) (Three ASCII bytes) (ASCII) Get-Contrast 000 ~ 100 Get-Sharpness 000 ~ 100 Get-Color 000 ~ 100 Get-Tint 000 ~ 100 Get-Backlight 000: Off On_Off 001: On Get-PIP mode...
  • Page 107 2. Get Time example Assumed the current time of display#01 as below: Time: 16:27:59 Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour) Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”) Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min) Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”)
  • Page 108 C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.

  • Page 109: Remote Control Pass-Through Mode

    Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function.
  • Page 110 VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT (F1) ■ GREEN (F2) ■ YELLOW (F3) ■ BLUE (F4) ■ NOTE:  This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode.
  • Page 111 2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.

  • Page 112: Appendix

    Appendix Specifications Item Category Specifications Model IFP9850-3 Screen Size 97.52” Input Signal 3 x HDMI 1 x VGA 1 x PC audio Output Signal 1 x HDMI 1 x Earphone 1 x SPDIF Speaker Output 12W x 2 RS232 RS232 Communication...

  • Page 113: Display Modes

    Display Modes VGA Mode Resolution Refresh Rate (@) 640 x 480 60Hz, 72Hz, 75Hz 720 x 400 70Hz 800 x 600 56Hz, 60Hz, 72Hz, 75Hz 1024 x 768 60Hz, 70Hz, 75Hz 1152 x 864 60Hz, 75Hz 1152 x 870 75Hz 1280 x 768 60Hz, 75Hz 1280 x 960...

  • Page 114: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Possible Solutions Remote Control is not 1. Check whether something is obstructing the display’s working remote control receiver. 2. Check whether the batteries in the remote control are installed correctly.
  • Page 115 Touch Function Problem or Issue Possible Solutions 1. Check that drivers are installed correctly. Touch function does not work 2. Reinstall driver(s). 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions 1.

  • Page 116: Maintenance

    Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE:  If condensation appears between the glass and the panel, keep the...

  • Page 117: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 118: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

  • Page 119: Energy Star Statement

    U.S. Environmental Protection Agency. As an ENERGY STAR Partner, ViewSonic is determined to meet the Energy star Guidelines and mark all certified models with the ENERGY STAR logo.

  • Page 120: Copyright Information

    VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

  • Page 121: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia Bangladesh www.viewsonic.com/au/ www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) India www.viewsonic.com/hk-en/ www.viewsonic.com/in/...

  • Page 122: Limited Warranty

    ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product.
  • Page 123 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 124 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...

  • Page 125: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 126 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 127 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
  • Page 128 C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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