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Samsung iDCS 16 System Administration And Special Features Manual

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SYSTEM
ADMINISTRATION
SPECIAL FEATURES GUIDE
iDCS 16
DIGITAL COMMUNICATIONS SYSTEM
March 2005
Samsung Telecommunications America reserves the right without prior notice to revise infor-
mation in this guide for any reason. Samsung Telecommunications America also reserves the
right without prior notice to make changes in design or components of equipment as engi-
neering and manufacturing may warrant. Samsung Telecommunications America disclaims all
liabilities for damages arising from the erroneous interpretation or use of information presented
in this guide.
AND

TABLE OF CONTENTS

Night Service Operation .................................................................... 2
Automatic Night Service .................................................................... 2
Manual Night Service ..........................................................................2
Calling The System Operator ............................................................ 2
Operator Recalls ................................................................................ 2
Executive Barge-in.............................................................................. 3
Walking Class of Service ....................................................................3
In/Out of Group....................................................................................4
Direct Inward System Access (DISA) ................................................ 4
DISA Security...................................................................................... 5
Forced Account Codes .................................................................... 6
Authorization Codes .......................................................................... 6
Abandon Call List .............................................................................. 8
Number to Name Translation ..............................................................8
........................................................ 1

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  • Page 1: Table Of Contents

    Samsung Telecommunications America reserves the right without prior notice to revise infor- mation in this guide for any reason. Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engi- neering and manufacturing may warrant.
  • Page 2 SYSTEM ADMINISTRATOR PROGRAMMING Customer Level Access ..............10 Set Date and Time Display .............. 11 Reset Station Passcodes to Default ..........12 Program Station Names ..............13–14 Program Trunk Names ..............15 Program Station Group Names ............16 Program System Speed Dial Numbers ........17–18 Program System Speed Dial Names ..........19 Program Personal Speed Dial Numbers for Other Stations ..20–21 Program Personal Speed Dial Names for Other Stations ..22–23...

  • Page 3: About This Book

    Press the NIGHT key on any keyset to enter Night Service. Enter the Night modify some functions to better manage the Samsung iDCS 16 office tele- Service passcode and press the NIGHT softkey or dial 1 on the keypad to phone system.

  • Page 4: Executive Barge-In

    From outside of the office, selected individuals can call into the iDCS 16 sys- tem on special DISA line(s). A security code must be entered to gain access.

  • Page 5: Disa Security

    (SLT)). If a correct code is entered, you will sion from the central office. Insist that this service is verified by your installa- hear iDCS 16 dial tone and you can make an outside call in the usual tion/service company.

  • Page 6: Caller Id Special Features

    code. If you enter an incorrect code, the station returns error tone. This code CALLER ID may or may not print on SMDR reports depending on SMDR programming. SPECIAL FEATURES ABANDON CALL LIST (100) A system-wide abandoned calls list stores CID information for the last 100 calls that rang but were not answered and were accompanied with valid CID information.
  • Page 7 NOTE: If the call is an outgoing call, the NND key will not appear. WARNING This feature may violate state or federal laws concerning the right to privacy. Samsung Telecommunications Amer- ica is in no way responsible for the possible misuse of this feature.

  • Page 8: System Administrator Programming

    SET DATE AND TIME DISPLAY SYSTEM ADMINISTRATOR Should it ever become necessary to correct the date and time displayed on PROGRAMMING all of the keysets, do so as soon as you notice that they are incorrect. Auto- matic Operating Mode will not work correctly and SMDR records will be of no value when the date and time are not correct.

  • Page 9: Reset Station Passcodes To Default

    RESET STATION PASSCODES PROGRAM STATION NAMES TO DEFAULT This program is used to assign a character name or identification for each extension. You may assign a name of 11 characters long. Individual keyset users can set or change their own individual passcodes. These passcodes are used to lock and unlock keysets, override toll restric- PROGRAM KEYS tion and access the DISA feature.

  • Page 10: Program Trunk Names

    3. Enter the trunk name using the procedure [704] TRUNK NAME DIAL 6 in Program Station Names and press the SAMSUNG right soft key to return to step 2 DIAL 7 DIAL 8 4. Press Transfer to store and exit programming...

  • Page 11: Program Station Group Names

    3. Enter the name using the method [505] SGR NAME PROGRAM KEYS in Program Station Names SAMSUNG UP & DOWN - Select the speed dial bin. 4. Press the left or right soft key to return to KEYPAD - Used to enter number.

  • Page 12: Program System Speed Dial Names

    3. Enter the name as shown in Program SYS SPEED NAME Station Names and press the right soft 505:SAMSUNG key to return to step 2 OR press the F key to toggle to the speed dial number to return to Program System Speed Dial Numbers, step 4 4.

  • Page 13: Program Personal Speed Dial Numbers For Other Stations

    PROGRAM PERSONAL SPEED DIAL Open customer programming and follow the instructions below. NUMBERS FOR OTHER STATIONS ACTION DISPLAY 1. Press Transfer and then dial 105 [201] SPEED DIAL Individual station users can program their own numbers, but in cases where Display shows 00 : this is not practical, or for single line telephone users, this program allows a...

  • Page 14: Program Personal Speed Dial Names For Other Stations

    PROGRAM PERSONAL SPEED DIAL 6. Press the F key to access Program Personal Speed Dial Numbers for NAMES FOR OTHER STATIONS Other Stations OR press Transfer to store and exit programming OR press Each individual station user can program his/her own names but in cases Speaker to store and advance to the where it is impractical or for single line telephone users, this program allows next program...

  • Page 15: Create Programmed Station Messages

    CREATE PROGRAMMED STATION SET ALARM/APPOINTMENT MESSAGES REMINDER WITH MESSAGE Messages 1-10 are programmed from the factory and cannot be changed. Keyset users can set their own alarms but standard telephone users cannot. However, you can create 10 additional 16-character messages (11-20) that The system administrator can set alarm/appointment reminders for other sta- fit your company’s needs.

  • Page 16: Managing Key Assignments

    MANAGING KEY ASSIGNMENTS 5. Enter the alarm type from the list above [205]ALM REM (2) OR press UP or DOWN to select the HHMM:1300DAILY You can view station key assignments and add extenders to some of the pro- alarm type and press the right soft key grammable keys for easy one touch operation of frequently used features.

  • Page 17: Programming Account Codes

    Open customer programming and follow the instructions below. PROGRAMMING ACCOUNT CODES ACTION DISPLAY This program is used to add or change account code entries. 1. Press Transfer and then dial 107 [201] KEY EXTEND PROGRAM KEYS Display shows the first station 01:CALL1 KEYPAD - Used to enter the account code (allowable digits 0–9).

  • Page 18: Adding Names To The Translation Table

    2 above 4. Enter the name using the method CID XLAT:(005) in Program Station Names SAMSUNG TELECOM and press right or left soft key to return to step 2 above OR press Speaker to save and advance...

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