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INSTALL GUIDE
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
HG43NJ678U HG50NJ678U
HG55NJ678U HG65NJ678U
Serial No.

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Summary of Contents for Samsung HG43NJ678U

  • Page 1 INSTALL GUIDE HG43NJ678U HG50NJ678U HG55NJ678U HG65NJ678U Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.
  • Page 2: Before Reading This Install Guide

    Before Reading This Install Guide This TV B2B (Business to Business) model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets you limit some user (guest) controls. Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product appearance.
  • Page 3: Warning! Important Safety Instructions

    Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. CAUTION Class II product: This symbol indicates that a safety connection to electrical earth (ground) is RISK OF ELECTRIC SHOCK. DO NOT OPEN. not required. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
  • Page 4 • Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc.
  • Page 5: Table Of Contents

    Contents Before Reading This Install Guide ---------------------------------------------------------------------------- Warning! Important Safety Instructions ---------------------------------------------------------------------------- Package Content TV Installation Assembling the swivel ---------------------------------------------------------------------------- Installing the LED TV Stand ---------------------------------------------------------------------------- Installing the wall mount kit ---------------------------------------------------------------------------- Securing the TV to the Wall ---------------------------------------------------------------------------- Wall Mount Kit Specifications (VESA) ---------------------------------------------------------------------------- Providing proper ventilation for your TV ----------------------------------------------------------------------------...
  • Page 6 Using a Multi Code Remocon Setting the Soundbar Samsung Soundbar (AirTrack) and Hospitality TVs in 2018 ---------------------------------------------------------------------------- Editing Channels Channel Bank Editor (Smoovie TV Only) ---------------------------------------------------------------------------- Using Channel Editor ---------------------------------------------------------------------------- Anti-theft Kensington Lock Specifications and Other Information Specifications ---------------------------------------------------------------------------- Environmental Considerations...
  • Page 7: Package Content

    01 Package Content Make sure the following items are included with your TV. If any items are missing, contact your dealer. Remote Control Batteries (AAA x 2) Power Cord (AA59-00817A) Safety Guide / Quick Setup Guide / Hotel Mount Kit Cable Guide Regulatory Guide Wall Mount Adaptor...
  • Page 8: Tv Installation

    02 TV Installation Assembling the swivel WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top, etc. as described in the installation instructions. The LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60 degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL.
  • Page 9: Installing The Led Tv Stand

    Installing the LED TV Stand Assembling the Stand and Components When installing the stand, use the provided components and parts. BN96-32380B x 4 (M4 x L14) BN96-36261A x 4 (M4 x L14) (43″-55″) (65″) BN96-47100A x 4 (M4 x L14, SECURITY) Stand x 1 Guide Stand x 1 Screws...
  • Page 10 43″ 50″-65″ NOTE • Make sure to distinguish between the front and back of each component when assembling them. • Make sure that at least two persons lift and move the TV. Assembling the Hotel Mount Kit Short Bolt x 2 Long Bolt x 2 Washer x 2 Nut x 2...
  • Page 11: Installing The Wall Mount Kit

    For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.
  • Page 12: Wall Mount Kit Specifications (Vesa)

    Samsung is not liable for these kinds of accidents. – Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
  • Page 13: Providing Proper Ventilation For Your Tv

    When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
  • Page 14: The Remote Control

    03 The Remote Control About the Buttons on the Remote Control • The images, buttons, and functions of the remote control may differ depending on the model. • The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by visually impaired persons.
  • Page 15: Installing Batteries Into The Remote Control

    Installing batteries into the remote control Match the polarity of the batteries to the symbols in the battery compartment. • Use the remote control within 23 feet of the TV. • Bright light may affect the performance of the remote control. Avoid using near bright fluorescent lights or neon signs.
  • Page 16: Using The Tv Controller

    Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage, refer to the figure below. • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.
  • Page 17: The Connection Panel

    – It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version, contact to the Samsung customer care center. English - 17...
  • Page 18 ④ ANT IN – To view television channels correctly, the TV must receive a signal from one of the following sources: – An outdoor antenna / A cable television system – To use BLAN, be sure to set the BLAN Power to ON in the Hotel Option menu. ⑤...
  • Page 19: Connections

    06 Connections Connecting the TV to a SBB or STB TV Rear Panel STB (SBB) ETH MODEM Data Cable Connect the DATA port of the TV to the ETH MODEM port of the STB (SBB) with the Data cable. • The ETH MODEM port name that you connect the Data Cable to may differ depending on the SBB or STB type. •...
  • Page 20: List Of Hospitality Si Vendors And Compatible Data Cables Supplied With The Tv

    • Contact your nearest dealer or your SI Vendor to buy the data cable not included in the TV. Confirm the code on the Code Label. Note the labeled end. Note the labeled end. SI Vendor Cable code Pin assign Remark Samsung BN39-00865B Enseo Guestek Nstreams BN39-01110A Sonifi (MTI) BN39-01011E •...
  • Page 21: Connecting The Rjp (Remote Jack Pack)

    1 Connect the HDMI port of the TV to the HDMI port of the RJP. 2 Connect the EX-LINK port of the TV to the RS-232 port of the RJP. – This Samsung TV is compatible with the TeleAdapt TA-7610 RJP only. English - 21...
  • Page 22 • RJP (Remote Jack Pack): The RJP is a hardware module that has various audio and video inputs (A/V video, A/V audio, PC and HDMI) and corresponding outputs. The corresponding outputs are connected from the RJP to the TV. The RJP communicates with the TV via RS232. The RJP communicates with the TV by sending messages regarding active or inactive sources.
  • Page 23: Setting The Hotel Option Menus

    • Home Menu / REACH Solution / Room Number and its submenus. Menu items in the Interactive mode only: • SI Vendor: Samsung and other vendors. All other items appear in both modes. After a menu appears, follow these general directions to navigate and change values: •...
  • Page 24: Hotel Option Menu Items

    • Interactive: TV works with an SI STB or SBB. • Standalone: TV works alone, without an SI STB or SBB. • Interactive: Samsung / OCC / MTI / Nstreams / Enseo / Cardinal / Guestek / SI Vendor SeaChange / MDC / Innvue / EBL •...
  • Page 25 Hotel Option menu Item Description Gives you direct, immediate access to some of the channel menu functions on the Channel Setup Broadcasting menu such as Auto Program, Audio Options, etc. Lets you edit the channels stored in the TV's memory. •...
  • Page 26 Hotel Option menu Item Description Select the way to update the clock data • Manual: The clock is set automatically from the DTV channel or manually by the Local Time user when the TV is in Standalone mode. • Time Channel: The clock is set from the selected channel. Enable or disable the alarm function.
  • Page 27 Hotel Option menu Item Description Adjusts the brightness of the TV to reduce power consumption. • OFF: Turns off the energy saving function. Power Saving Mode • Low: Sets the TV to low energy saving mode. Solution • Medium: Sets the TV to medium energy saving mode. •...
  • Page 28 Hotel Option menu Item Description Disable entry to Hotel Option menu. Factory Lock • ON: The password is needed before entering Hotel Option menu. • OFF: Disable this function. Enable or disable password input popup window. If this option is set to off, the TV will Password Popup not display the password input popup window when entering the Hotel Option menu.
  • Page 29 Lets you upgrade the TV Software with a USB flash dirve. System If the Samsung Sound Bar device is connected to this TV, this item lets you to select where the TV sound is outputted when the TV is turned on.
  • Page 30 Hotel Option menu Item Description Activate Home Menu in Standalone mode for user. • ON: Home Menu enabled. Home Menu Display • OFF: Home Menu disabled. In Standalone mode, you can quickly access to various features such as Alarm, Media Play etc and settings such as Picture Size, Language, etc.
  • Page 31: Welcome Message

    Welcome Message Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Welcome Message Welcome Message function displays a custom message on the TV every time it is turned on. • Set Welcome Message to on to display the message when the TV is powered on. •...
  • Page 32: Usb Cloning

    Logo Download Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Hospitality Logo DL This option lets you download the logo image to the TV’s memory from a USB device. • The wait message appears while the image is being copied to the TV. •...
  • Page 33 Cloning USB to TV: Copies menu settings and channel data in a USB device to a TV Shortcut: Turn the TV off, insert the USB device, turn the TV on, and then press the SelectE button on the remote control for 5 seconds. To clone data to the TV using the Hotel menu, follow these steps: 1.
  • Page 34: Settings Cloned In The Hotel Menu

    Sub Item Cloned or not Hospitality Mode Standalone / Interactive Interactive mode : Samsung / OCC / MTI / Nstreams / Enseo / Cardinal /Guestek / SeaChange / MDC / Innvue SI Vendor / EBL Standalone mode : OFF / Smoovie / SSCP...
  • Page 35 STB SI Vendor Setting Si Name Success / Failure for HTV Success / Failure Software Update ― System Sound Bar Out ON / OFF Contact Samsung ― Standby LED ON / OFF Boot Logo ON / OFF TV Reset ― BLAN Power...
  • Page 36: Setting Auto Initialize

    Setting Auto Initialize Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Cloning > Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Channel, and Hotel Option menu.
  • Page 37 Menu Item R-Gain G-Gain B-Gain 2 Point R-Offset G-Offset White Balance B-Offset 20 Point Interval 20 Point Settings Green Picture Expert Settings Blue Gamma ST.2084 BT.1886 RGB Only Mode Color Space Color Color Space Settings Green Blue Sound Output Sound Mode Balance Equalizer Sound...
  • Page 38: Updating The Tv's Software

    Updating the TV’s Software DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update. We recommend you clone the TV's settings so that you can easily reset them after the upgrade.
  • Page 39: Using A Multi Code Remocon

    08 Using a Multi Code Remocon A Multi Code Remocon is a special remote which is designed to control multiple TVs. This function is useful where there is more than one TV in a location. You can control up to 10 TVs with a different ID code of each remote with no conflicts between the TVs. ID numbers are displayed on each TV's OSD.
  • Page 40: Setting The Soundbar

    Samsung Soundbar (AirTrack) and Hospitality TVs in 2018 • Samsung Soundbar (AirTrack) and hospitality TVs support the HDMI ARC feature If you connect a compatible Samsung Soundbar (AirTrack) to a compatible Samsung hospitality TV using a single HDMI cable, guests can listen to the TV's sound through the Soundbar (AirTrack).
  • Page 41: Editing Channels

    10 Editing Channels Channel Bank Editor (Smoovie TV Only) Channel Bank Editor in conjunction with the SMOOVIE remote lets you control the channels guests have access to. Channel Bank Editor provides three Banks of channels and lets you select which channels will be available from each bank.
  • Page 42: Using Channel Editor

    Smoovie Set Up Sequence 1. Complete the Initial Setup. 2. The TV displays the Hotel Option menu. – If the Initial Setup is already done, enter the Hotel Option menu. (MUTE > 1 > 1 > 9 > SelectE) 3. Select the channel type. (Power On > Power On Channel Type) –...
  • Page 43 Editing the Channel Number Change the channel number of a channel you select. To change a channel number, follow these steps: 1. Select a channel on the Channel Edit screen. 2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and SelectE button. 3.
  • Page 44 Assigning the Channel Number to the external device The external device source of the TV are displayed in the last page of the Channel Editor menu as shown below. > 1. Select a external device source on the Channel Edit screen. 2.
  • Page 45: Anti-Theft Kensington Lock

    Kensington Lock for additional information on proper use. • The Kensington Lock slot is only available on the HG43NJ678U model. The Kensington Lock is not supplied by Samsung. • Please find the K icon on the rear of the TV. A Kensington slot is beside the K icon.
  • Page 46: Specifications And Other Information

    12 Specifications and Other Information Specifications Model Name HG43NJ678U HG50NJ678U Display Resolution 3840 x 2160 3840 x 2160 Screen Size Diagonal 43˝ Class 50˝ Class Measured Diagonally 42.5 inches 49.5 inches Sound (Output) 20 W 20 W Stand Swivel (Left / Right) 20°...
  • Page 47: Environmental Considerations

    Environmental Considerations Operating Temperature 50°F to 104°F (10°C to 40°C) Operating Humidity 10% to 80%, non-condensing Storage Temperature -4°F to 113°F (-20°C to 45°C) Storage Humidity 5% to 95%, non-condensing Notes • Design and specifications are subject to change without prior notice. •...
  • Page 48: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals • Resolution: 3840 x 2160p, 4096 x 2160p – An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. –...
  • Page 49 Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) 720(1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720(1440) x 480i 60 Hz 15.734 59.940 27.000 - / - 720 x 576 50 Hz 31.250 50.000...
  • Page 50: Dimensions

    Dimensions Front view / Side view The displayed image may differ from your TV, depending on the model. • 43˝ (Unit: inches) 38.2 37.1 20.9 22.2 24.3 21.9 • 50˝ (Unit: inches) 44.3 43.2 24.3 25.6 27.7 21.9 English - 50...
  • Page 51 • 55˝ (Unit: inches) 48.8 47.7 26.9 28.1 30.3 21.9 • 65˝ (Unit: inches) 57.4 56.3 31.7 33.0 35.8 14.0 26.6 English - 51...
  • Page 52 Port panel detail / Rear view Detailed dimensions can be checked at Displaysolutions.samsung.com. Base Stand detail The displayed image may differ from your TV, depending on the model. • 43˝ (Unit: inches) R0.3 R0.1 21.9 • 50˝-55˝ (Unit: inches) R0.3 R0.1...
  • Page 53 • 65˝ (Unit: inches) R0.3 R0.1 26.6 14.0 English - 53...
  • Page 54: Licenses

    HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. English - 54...
  • Page 55: Important Warranty Information Regarding Television Format Viewing

    Be careful in the selection and duration of television formats used for viewing. Uneven LED aging as a result of format selection and use, as well as burned-in images, are not covered by your Samsung limited warranty. English - 55...
  • Page 56: Samsung Electronics North American Limited

    SAMSUNG will additionally provide Warranty Repair Service in the United States on SAMSUNG products purchased in Canada, and in Canada on SAMSUNG products purchased in the United States, for the warranty period originally specified, and to the Original Purchaser only.
  • Page 57 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Samsung Hospitality Hotline 1-866-sam4biz (US) 1-800-749-0205 (CANADA) 1-800-726-7864 (MEXICO) Web site: http://www.samsung.com/us/business © 2018 Samsung Electronics Co., Ltd. All rights reserved.

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