Error Codes On Transmission And Reception - Toshiba e-Studio2000AC Software Troubleshooting Manual

8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
 Error codes on transmission and reception
Error Code
0012 Original misfeed
0013 Door open
0020 Power interruption
Transmission is canceled.
(The transmission was
terminated due to a job
0030 cancellation requested by
a user or a paper jam
during the Direct
Transmission.)
Polling Error
0033
Memory full
0042
0050 Line busy
0051 Fax line cable
disconnected
0040, 0052, Signal Error or Line
00B0-00B7 Condition Error
00C0-00C4
00C6, 00C7,
00D0-00DA
Oversized original
00C5
reception error
Internal storage device
00E8
error
Hardware/Software failure
00F0-00F4
System access abnormality Turn the power OFF and then back ON. Perform the problem job
1C10
Insufficient memory
1C11
Message reception error
1C12
Message transmission
1C13
error
Invalid parameter
1C14
Exceeding file capacity
1C15
Storage device access error Complete any running jobs first before performing the job in error.
1C30-1C33
Image conversion
1C40
abnormality
64 Error Codes
Problem Description Corrective Action
Remove the misfed original.
Firmly close the open door.
Check the power interruption report.
Remove the misfed paper and reattempt the transmission.
Check polling options setup (Security Code, etc.), and check
whether the polling document exists.
Make sure that there is sufficient memory before making the call
again.
Reattempt the communications.
Check if the fax line cable is connected. To clear the message,
press the [FUNCTION CLEAR] button twice.
Reattempt the communications.
The original received exceeds the length limit. Ask the transmitter
to send a shorter one.
Reattempt the communications. If the error still persists, contact
your service representative.
Reattempt the communications. If the error still persists, contact
your service representative.
again. If the error still persists, contact your service representative.
Complete any running jobs first before performing the job in error.
If the error still persists, turn the power OFF and then back ON, and
try again.
Turn the power OFF and then back ON. Perform the job in error
again.
Turn the power OFF and then back ON. Perform the job in error
again.
If a template is being used, create it again. If the error still persists,
turn the power OFF and then back ON, and try again.
Ask your administrator to change the "Fragment Page Size"
setting for the Internet Fax setting, or reduce the number of pages
and try again.
If the error still persists, turn the power OFF and then back ON, and
try again.
Turn the power OFF and then back ON. Perform the job in error
again. If the error still persists, contact your service representative.