Samsung Galaxy Note5 User Manual page 201

Report Diagnostic Information
This feature sends diagnostic information about your
device when you are having technical problems.
1. From a Home screen, tap
2. Tap General management > Report diagnostic
info.
3. Read and accept the consent information to enable
this feature.
Reset
Reset device and network settings. You can also reset
your device to its factory defaults.
Settings
Apps >
Reset Settings
You can reset your device to its factory default settings,
which resets everything except the security, language,
and account settings. Personal data is not affected.
1. From a Home screen, tap
2. Tap General management > Reset > Reset settings.
3. Tap Reset settings, and confirm when prompted.
Reset Network Settings
You can reset Wi‑Fi, Mobile data, and Bluetooth
settings with Reset network settings.
1. From a Home screen, tap
2. Tap General management > Reset >
Reset network settings.
3. Tap Reset settings, and confirm when prompted.
192
Apps >
Apps >
General Management