Samsung SM-G390W User Manual
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Samsung SM-G390W User Manual

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SM-G390W
User Manual
English. 05/2017 Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-G390W

  • Page 1 SM-G390W User Manual English. 05/2017 Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Internet Battery Email SIM or USIM card (microSIM card) Camera Memory card (microSD card) Gallery Attaching a hand strap Samsung Notes Turning the device on and off Calendar Controlling the touchscreen S Health Home screen Voice Recorder Lock screen My Files...
  • Page 3 Table of Contents 105 Wallpapers and themes 105 Advanced features 107 Device maintenance 109 Apps 109 Lock screen and security 110 Cloud and accounts 112 Google 112 Accessibility 113 General management 114 Software update 114 About device Appendix 115 Troubleshooting Health and Safety...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

  • Page 5: Helpful Tips If Your Device Heats Up

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 6 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 7 • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.

  • Page 8: Maintaining Water And Dust Resistance

    Basics • Do not place the device in any areas that may overheat, such as on an electric heating mat. • Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. • Never use a damaged charger or battery. Maintaining water and dust resistance Your device supports water- and dust-resistance.

  • Page 9: Package Contents

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 10: Device Layout

    Basics Device layout Proximity sensor Headset jack Front camera Speaker Speaker Power key Touchscreen Home key Recents key Back key Multipurpose jack Microphone GPS antenna Flash XCover key Rear camera Volume key NFC antenna (on the Back cover battery) Main antenna...
  • Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 12: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 13 Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device. Removing the battery Remove the back cover.
  • Page 14 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 15 Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimize the device using the device maintenance feature. • When you are not using the device, turn off the screen by pressing the Power key. •...
  • Page 16 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 17: Sim Or Usim Card (Microsim Card)

    Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a microSIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 18: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 19 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 20: Attaching A Hand Strap

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Device maintenance → Storage → → Storage settings →...

  • Page 21: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 22 Basics Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.
  • Page 23 Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.

  • Page 24: Home Screen

    Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right. The Home screen may appear differently depending on the region or service provider.
  • Page 25 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customize the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
  • Page 26 Basics Moving items Tap and hold an item on the Home screen, and then drag it to a new location. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To move the item to another panel, drag it to the side of the screen. To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the screen.
  • Page 27 Basics Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap ADD, tick the apps, and then tap ADD. You can also add an app by dragging it to the folder on the Home screen. To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.
  • Page 28 Basics Creating folders Create folders and gather similar applications to quickly access and launch apps you want. This feature may not be available depending on the region or service provider. On the Apps screen, tap → Edit. Tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps.
  • Page 29 Basics Searching for items You can search for apps on the Apps screen or from Galaxy Apps or Play Store. On the Apps screen, enter characters in the search field. The device will search for and display the items containing the characters you entered. Indicator icons Indicator icons appear on the status bar at the top of the screen.

  • Page 30: Lock Screen

    Basics Icon Meaning Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method.

  • Page 31: Notification Panel

    Basics • PIN: Enter a PIN with at least four numbers to unlock the screen. • Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • None: Do not set a screen lock method. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit.
  • Page 32 Basics You can use the following functions on the notification panel. Launch Settings. Quick setting buttons Tap a notification and perform various actions. Clear all notifications. Block notifications from apps. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.

  • Page 33: Entering Text

    Basics Finder Search for a variety of content with a keyword or search for nearby devices. Searching for content or nearby devices Open the notification panel, swipe downwards on the notification panel, and then tap Search phone and scan for nearby devices. Enter a keyword in the search field or tap and say a keyword.
  • Page 34 Basics Changing the input language → Languages and types → MANAGE INPUT LANGUAGES, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Changing the keyboard layout →...

  • Page 35: Screen Capture

    Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 36: Secure Folder

    Basics Secure Folder Introduction Secure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB.
  • Page 37 A shortcut to Secure Folder will be added to the Home screen and the Apps screen. If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.
  • Page 38 Tap and hold an app, tap Select, tick apps to remove, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. On the Apps screen, tap Samsung → Secure Folder.

  • Page 39: Multi Window

    Tap UNINSTALL to back up content and uninstall Secure Folder. You can access data backed up from Secure Folder, open the Apps screen and tap Samsung → My Files → Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up.
  • Page 40 Basics Split screen view Press the Recents key to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap MORE APPS and select an app.
  • Page 41 Basics Using additional options Tap the bar between the app windows to access additional options. Switch locations between app windows. Close the currently selected app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
  • Page 42 Basics Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. Minimizing the split screen view Press the Home key to minimize the split screen view.

  • Page 43: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.

  • Page 44: Transferring Data From Your Previous Device

    Basics Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. On the Apps screen, tap Settings → Cloud and accounts → Accounts. Tap Samsung account and tap the account to remove.
  • Page 45 Basics Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch. If you do not have the app, download it from Play Store. Place the devices near each other. On the previous device, tap WIRELESS →...
  • Page 46 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.

  • Page 47: Device And Data Management

    Basics Transferring data via Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 48 Wi-Fi network. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
  • Page 49 Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to...

  • Page 50: Sharing Features

    Basics Sharing features Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Tap Gallery on the Apps screen. Select an image. Tap Share and select a sharing method, such as Bluetooth or email.

  • Page 51: Emergency Mode

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Press and hold the Power key, and then tap Emergency mode.

  • Page 52: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Tap Samsung → Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
  • Page 53 Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings →...

  • Page 54: Phone

    Applications Phone Introduction Make or answer voice and video calls. Making calls Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options.
  • Page 55 Applications Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 56 Applications Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, on the Apps screen, tap Phone → RECENTS to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list.

  • Page 57: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Tap Contacts on the Apps screen. and select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields.
  • Page 58 Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. On the Apps screen, tap Settings → Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts.
  • Page 59 Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly.
  • Page 60 Applications Merging duplicate contacts When you import contacts from other storages, or sync or move contacts to other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. Tap Contacts on the Apps screen. Tap →...

  • Page 61: Messages

    Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Tap Messages on the Apps screen. Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients.
  • Page 62 Applications On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap SEND. Blocking unwanted messages Block messages from specific numbers added to your block list. Tap Messages on the Apps screen. Tap →...

  • Page 63: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages On the Apps screen, tap Samsung → Internet. Tap the address field. Enter the web address or a keyword, and then tap Go.

  • Page 64: Email

    Setting up email accounts Set up an email account when opening Email for the first time. On the Apps screen, tap Samsung → Email. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.

  • Page 65: Camera

    Applications Sending emails to compose an email. Add recipients and enter an email text. Tap SEND to send the mail. Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen. Tap an email on the screen to read it.
  • Page 66 Applications Launching Camera Use the following methods to launch Camera: • Tap Camera on the Apps screen. • Press the Home key twice quickly. • On the locked screen, drag outside the large circle. • Some methods may not be available depending on the region or service provider. •...
  • Page 67 Applications Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list. Viewing filter effects On the preview screen, swipe from the right to the left to open the filter effects list. You can apply a unique feel to your photos or videos.
  • Page 68 Applications Current mode Make faces appear brighter and clearer. Camera settings Preview thumbnail Take a photo. Change the flash setting. Record a video. Switch between the front and rear cameras. Filter effects Shooting modes • The preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 69 Applications Customizing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. To view the description of each mode, tap → Info. To rearrange modes, tap → Edit, tap and hold a mode icon, and then drag it to a new location.
  • Page 70 Applications Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.
  • Page 71 Applications HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR (Rich tone). Without effect With effect Night Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night.
  • Page 72 Applications Sound & shot Take a photo with sound. The device identifies the photos with in Gallery. On the shooting modes list, tap Sound & shot. Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen.
  • Page 73 Applications Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking self- portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
  • Page 74 Applications When the device detects your face, tap the screen to take a photo of yourself. Alternatively, show your palm to the front camera. After recognizing your palm, a countdown timer will appear. When the time is up, the device will take a photo. →...
  • Page 75 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot.

  • Page 76: Gallery

    Applications COMMON • Timer: Select the length of the delay before the camera automatically takes a photo. • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo. •...
  • Page 77 Applications Viewing images and videos Viewing images On the Apps screen, tap Gallery → PICTURES. Select an image. Access additional options. Add the image to favourites. Modify the image. Share the image with others. Delete the image. To hide or show the menus, tap the screen. You can create a GIF animation or collage from multiple images.
  • Page 78 Applications Viewing videos On the Apps screen, tap Gallery → PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Access additional options. Skip to the previous Skip to the next video. Tap and hold video.
  • Page 79 Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.

  • Page 80: Samsung Notes

    Creating notes On the Apps screen, tap Samsung Notes → ALL → Select an input method from the toolbar at the top of the screen and compose a note. Tap Pen to write or draw.
  • Page 81 Insert an image. When you are finished composing the note, tap SAVE. Deleting notes On the Apps screen, tap Samsung Notes. Tap ALL, or tap COLLECTIONS and select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.

  • Page 82: Calendar

    Applications Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap Calendar on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 83 Syncing events and tasks with your accounts On the Apps screen, tap Settings → Cloud and accounts → Accounts, select an account service, select the account to sync with, and then tap Calendar (Samsung account) or Sync Calendar. To add accounts to sync with, open the Apps screen and tap Calendar → →...
  • Page 84 You can also compare your step count records with other S Health users, compete with your friends, and view health tips. Tap Samsung → S Health on the Apps screen. Some features may not be available, depending on the region.
  • Page 85 (But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 86: Voice Recorder

    Use different recording modes for various situations, such as in an interview. The device can convert your voice to text and distinguish between sound sources. Making voice recordings On the Apps screen, tap Samsung → Voice Recorder. to start recording. Speak into the microphone. to pause recording.

  • Page 87: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. On the Apps screen, tap Samsung → My Files. View files that are stored in each storage. You can also view files in your device or a memory card by category.
  • Page 88 Applications WORLD CLOCK On the Apps screen, tap Clock → WORLD CLOCK. Creating clocks and enter a city name or select a city from the cities list. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH On the Apps screen, tap Clock →...

  • Page 89: Calculator

    Applications Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD.
  • Page 90 Applications Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place.

  • Page 91: Settings

    Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 92 Settings Tap CONNECT. • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.
  • Page 93 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 94 Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, turn on its visibility option. Refer to the other device’s user manual.
  • Page 95 Settings Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Data usage Keep track of your data usage amount and customize the settings for the limitation. On the Settings screen, tap Connections →...
  • Page 96 Settings Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. On the Settings screen, tap Connections → Data usage → Billing cycle, and then tap the Data limit switch to activate it.
  • Page 97 Settings Using the NFC feature Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. Place the NFC antenna area on the back of your device near an NFC tag.
  • Page 98 Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
  • Page 99 Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, or USB. On the Settings screen, tap Connections → Mobile hotspot and tethering. You may incur additional charges when using this feature.
  • Page 100 Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Connections → Mobile networks. • Data roaming: Set the device to use data connections when you are roaming. • Network mode: Select a network type. • Access Point Names: Set up access point names (APNs). •...
  • Page 101 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 102: Sounds And Vibration

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.

  • Page 103: Notifications

    Settings • Touch sounds: Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen. • Charging sound: Set the device to sound when it is connected to a charger. •...
  • Page 104 Settings • Screen zoom and font: Change the screen zoom setting or font size and style. • Home screen: Customize the Home screen by adding, deleting, or rearranging Home screen panels, and more. Refer to Home screen options for more information. •...

  • Page 105: Wallpapers And Themes

    Settings Switching to easy mode On the Settings screen, tap Display → Easy mode → Easy mode. Tap DONE. Returning to standard mode Swipe to the left on the Home screen and tap Settings → Display → Easy mode → Standard mode →...
  • Page 106 Settings • One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. This feature may not be available depending on the region or service provider. • Quick launch Camera: Set the device to launch the camera by pressing the Home key twice quickly.

  • Page 107: Device Maintenance

    Settings Follow the on-screen instructions to add emergency contacts if you have not already done so. To send help messages with audio recordings or photos, tap the Attach audio recording or Attach pictures switch to activate it. The Attach pictures option may not be available depending on the region or service provider.
  • Page 108 Settings Using the quick optimization feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMIZE NOW. The quick optimization feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the background. •...

  • Page 109: Apps

    • Secure lock settings: Change screen lock settings for the selected lock method. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.

  • Page 110: Cloud And Accounts

    Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You can also register and manage accounts, such as your Samsung account or Google account, and transfer data to or from other devices via Smart Switch.
  • Page 111 Settings Manage cloud storage View the amount of storage space you are currently using in Samsung Cloud and the amount of usage by data type. You can also delete backup data from old devices after restoring data. BACK UP AND RESTORE Back up your application data and device settings to Samsung Cloud, and restore them when needed.

  • Page 112: Google

    On the Settings screen, tap Cloud and accounts → Backup and restore. SAMSUNG ACCOUNT • Backup settings: Back up your personal information and app data to Samsung Cloud. You can also set the device to automatically back up data. • Restore: Restore previously backed up personal information and app data from Samsung Cloud.

  • Page 113: General Management

    • Report diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Reset: Reset your device’s settings or perform a factory data reset.

  • Page 114: Software Update

    Settings Software update Update your device’s software or change the update settings. On the Settings screen, tap Software update. • Download updates manually: Check for and install updates manually. • Download updates automatically: Set the device to check for and download updates automatically when connected to a Wi-Fi network.

  • Page 115: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 116 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 117 Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialing. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 118 If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app.
  • Page 119 • Ensure that the Bluetooth wireless feature is activated on the device you wish to connect • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 120 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 121: Health And Safety

    • Use only a Samsung-approved charger specifically designed for your device. Incompatible battery and charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 122 Health and Safety Handle and dispose of the device and charger with care • Never dispose of the device in a fire. Never place the device on or in heating devices, such as microwave ovens, stoves, or radiators. The device may explode when overheated. Follow all local regulations when disposing of used battery or device.
  • Page 123 Health and Safety Caution: Failure to comply with safety cautions and regulations can cause injury or property damage Do not use your device near other electronic devices • Most electronic devices use radio frequency signals. Your device may interfere with other electronic devices.
  • Page 124 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre • Failure to do so may result in fire or explosion.
  • Page 125 Health and Safety • If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, ionized water, or alcoholic beverage, rinse it with clean water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected.
  • Page 126 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Do not use your device or applications for a while if the device is overheated •...
  • Page 127 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 128 Do not disassemble, modify, or repair your device • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. When cleaning your device, mind the following •...
  • Page 129 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data.
  • Page 130 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
  • Page 131 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 132 Health and Safety Acknowledging Special Precautions and Industry Canada Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device.
  • Page 133 The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: SM-G390W Serial No.:...
  • Page 134 Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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