Lenovo V30a 22IIL User Manual
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Lenovo V30a 22IIL User Manual

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  • Page 1 User Guide...
  • Page 2 • Setup Guide Fourth Edition (June 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Diagnostics ....and information ... . 17 Lenovo diagnostic tools ..Lock the computer .
  • Page 4 Certified information ..69 Self-help resources ... . . Call Lenovo ....Appendix D. Notices and Before you contact Lenovo .

  • Page 5: About This Documentation

    • Depending on the version of operating systems and programs, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. Lenovo makes constant improvements on the documentation of your computer, including this User Guide. To get the latest documentation, go to: https://pcsupport.lenovo.com...
  • Page 6 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    • On: The computer is on. • Off: The computer is off or in hibernation mode. • Blinking: The computer is in sleep mode (for Lenovo V30a 22IIL and Lenovo V30a 24IIL) or modern standby mode (for Lenovo V30a-22IML and Lenovo V30a-24IML).
  • Page 8 See “Use a media card (for selected models)” on page 14. USB 3.2 connector Gen 1 Enable you to experience greater data transfer rate when connecting USB- (Lenovo V30a 22IIL, Lenovo compatible devices, such as a USB keyboard, USB mouse, USB storage device, V30a 24IIL) or USB printer.

  • Page 9: Rear

    USB printer. USB 3.2 connector Gen 1 Enable you to experience greater data transfer rate when connecting USB- (Lenovo V30a 22IIL, Lenovo compatible devices, such as a USB keyboard, USB mouse, USB storage device, V30a 24IIL) or USB printer.

  • Page 10: Features And Specifications

    – Depth: 59 mm (2.3 inches) Maximum configuration as shipped: Weight (without the packaging) • Lenovo V30a 22IIL, Lenovo V30a-22IML: 6.0 kg (13.2 lb) • Lenovo V30a 24IIL, Lenovo V30a-24IML: 6.5 kg (14.3 lb) 1. Right-click the Start button to open the Start context menu.

  • Page 11: Statement On Usb Transfer Rate

    The integrated audio card supports the following: • Headset connector Audio features • Integrated microphones* • Internal speakers • Card reader • Memory slots Expansion • M.2 solid-state drive slot • Optical drive* • Storage drive bay • Bluetooth* Network features •...
  • Page 12 User Guide...

  • Page 13: Chapter 2. Get Started With Your Computer

    Note: For information about installing the computer stand, refer to the setup guide that comes with your computer. • Type 1 – Tilt the screen forward and back. – Turn the screen to the left and right. • Type 2 – Tilt the screen forward and back. © Copyright Lenovo 2021...

  • Page 14: Get Started With Windows 10

    – Adjust the height of the screen. – Turn the screen to the left and right. Get started with Windows 10 Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information. Windows account A user account is required to use the Windows operating system.

  • Page 15: Windows User Interface

    Windows user interface Change account settings, lock the computer, or sign out from the current account. 1. Account Open the Documents folder, a default folder to save your received files. 2. Documents Open the Pictures folder, a default folder to save your received pictures. 3.

  • Page 16: Connect To Networks

    Access Control Panel • Open the Start menu and click Windows System ➙ Control Panel. • Use Windows Search. Launch an app • Open the Start menu and select the app you want to launch. • Use Windows Search. Connect to networks Your computer helps you connect to the world through a wired or wireless network.

  • Page 17: Use Night Light

    • Open the Start menu. Click Settings ➙ System ➙ Display. Then, turn on or turn off the Night light switch. Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light turned on and color temperature set to the default value of 48.
  • Page 18 User Guide...

  • Page 19: Chapter 3. Explore Your Computer

    Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. b. Turn on the Bluetooth switch. 2. Click Add Bluetooth or other device ➙ Bluetooth. 3. Select a Bluetooth device, and then follow the on-screen instructions. © Copyright Lenovo 2021...

  • Page 20: Use The Optical Drive (For Selected Models)

    Your Bluetooth device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication. Use the optical drive (for selected models) If your computer has an optical drive, read the following information.

  • Page 21: Purchase Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories...
  • Page 22 User Guide...

  • Page 23: Chapter 4. Secure Your Computer And Information

    (using Cleat™ locking technology). You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.

  • Page 24: Use Software Security Solutions

    • If the supervisor password is forgotten, it might not be removed by clearing CMOS depending on your BIOS settings. • If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

  • Page 25: Use Antivirus Programs

    The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 26: Use Intel Bios Guard

    To enable the cover presence switch connector on the system board: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security ➙ Cover Tamper Detected and press Enter. 3. Select Enabled and press Enter. 4.

  • Page 27: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2021...

  • Page 28: Change The Display Mode Of Uefi Bios

    Change the display mode of UEFI BIOS You can use UEFI BIOS in the graphic mode or the text mode according to your needs. To change the display mode of UEFI BIOS: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2.

  • Page 29: Enable Or Disable The Configuration Change Detection Feature

    5. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.

  • Page 30: Change Bios Settings Before Installing A New Operating System

    Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2.

  • Page 31: Clear Cmos

    4. Reconnect the power cords for the computer and the monitor to electrical outlets. 5. Short-circuit the JCRIS1 pads, and then turn on the computer and the monitor. 6. Release the JCRIS1 pads when the computer beeps. The recovery process begins. 7.
  • Page 32 User Guide...

  • Page 33: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 27 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 49. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.

  • Page 34: Startup Problems

    Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. • If the computer has a secondary power switch on the rear of the The computer does not start up when you computer, ensure that it is switched on.

  • Page 35: Screen Problems

    Screen problems Problem Solution • The computer voltage matches the voltage available at the electrical outlet for your country or region. • Press a key to exit the screen saver. • Press the power button to wake the computer from sleep or The screen goes blank while the computer is hibernation mode.

  • Page 36: Audio Problems

    Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
  • Page 37 Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
  • Page 38 Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.

  • Page 39: Performance Problems

    Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.

  • Page 40: Storage Drive Problems

    Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...

  • Page 41: Usb Device Problems

    • Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to https:// pcsupport.lenovo.com and follow the on-screen instructions. Diagnostics Use diagnostic solutions to test hardware components and report operating-system-controlled settings that interfere with the correct operation of your computer.

  • Page 42: Lenovo Diagnostic Tools

    If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

  • Page 43: Create And Use A Recovery Usb Device

    Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.
  • Page 44 • From Windows Update: Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers from Lenovo. 1. Open the Start menu.

  • Page 45: Chapter 7. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 46 Replacement procedure 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. 3. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the computer cover is facing up.

  • Page 47: Computer Cover

    7. Install the computer stand. 8. Place the computer in an upright position. 9. Reconnect the ac power adapter and all disconnected cables to the computer. Computer cover Prerequisite Before you start, read Appendix A “Important safety information” on page 53 and print the following instructions.
  • Page 48 a. Pull out the computer cover screw cap. Turn the screw clockwise until the corner of the computer cover is raised. b. With one hand lifting the computer cover slightly upward, the other hand holds a flat plastic stick or similar tool to release the bottom side of the computer cover from the hooks in direction as shown.
  • Page 49 d. Before installing the computer cover, turn it over to adjust the rear cover releaser as shown. e. Install the computer cover. f. Move the computer cover screw cap back to the original position. Chapter 7 CRU replacement...

  • Page 50: Internal Speakers

    6. Reinstall the computer stand. 7. Place the computer in an upright position. 8. Reconnect the ac power adapter and all disconnected cables to the computer. Note: If a locking device is available, use it to lock the computer. Internal speakers Prerequisite Before you start, read Appendix A “Important safety information”...

  • Page 51: Storage Drive

    5. Install the new internal speakers. 6. Connect the new internal speaker cable to the system board. 7. Reinstall the removed parts. Then, reconnect the ac power adapter and all disconnected cables to the computer. Storage drive Prerequisite Before you start, read Appendix A “Important safety information” on page 53 and print the following instructions.
  • Page 52 4. Remove the storage drive. 5. Remove the storage drive foil. 6. Install the storage drive foil. User Guide...
  • Page 53 7. Install the storage drive. 8. Reconnect the storage drive cable to the storage drive. 9. Reinstall all removed parts. Then, reconnect the ac power adapter and all disconnected cables to the computer. Chapter 7 CRU replacement...
  • Page 54 User Guide...

  • Page 55: Chapter 8. Help And Support

    • Setup Guide screen instructions to filter out the documentation you want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...

  • Page 56: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 57: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 58 User Guide...

  • Page 59: Appendix A. Important Safety Information

    In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance. © Copyright Lenovo 2021...
  • Page 60 Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 61 Do not use them with any other products. For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 62 If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, , for details.
  • Page 63 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 64 If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
  • Page 65 computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
  • Page 66 DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: To disconnect: 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2.
  • Page 67 Liquid crystal display (LCD) notice DANGER To avoid shock hazards: • Do not remove the covers. • Do not operate this product unless the stand is attached. • Do not connect or disconnect this product during an electrical storm. • The power cord plug must be connected to a properly wired and grounded power outlet. •...
  • Page 68 2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the packaging, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
  • Page 69 For tips on how to minimize visual fatigue, please go to to visit https://www.lenovo.com/us/en/safecomp/ “Minimizing Visual Fatigue”. Tip-over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over: •...
  • Page 70 Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not open the static-protective packaging containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
  • Page 71 The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 72 Clean the computer surface: Wipe it with a lint-free cloth dampened in mild soap and water. Avoid applying liquids directly to the surface. Clean the keyboard: Wipe the keys one by one with a lint-free cloth dampened in mild soap and water. If you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.

  • Page 73: Appendix B. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. You can get the most up-to-date accessibility information from https://www.lenovo.com/accessibility If you need additional support with the accessibility features, go to https://pcsupport.lenovo.com/...
  • Page 74 Arm and hand position: If available, use chair arm rests or an area on your working surface to provide weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys. Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

  • Page 75: Appendix C. Compliance And Tco Certified Information

    The full text of the system UK declaration of conformity is available at: https://www.lenovo.com/us/en/compliance/uk-doc Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
  • Page 76 Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/us/en/compliance/recycling...
  • Page 77 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 78 Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 79 European Union (EU) / United Kingdom (UK) RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of EU Directive 2011/65/EU (as amended by Directive 2015/863/EU) and UK SI 2012 No. 3032 on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast"...
  • Page 80 Mainland China RoHS User Guide...
  • Page 81 Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to: • Lenovo V30a 22IIL, machine type: 11LC, 11LD • Lenovo V30a 24IIL, machine type: 11LA, 11LB Appendix C. Compliance and TCO Certified information...
  • Page 82 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 83 Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
  • Page 84 Certification-related information • Lenovo V30a 22IIL, machine type: 11LC, 11LD • Lenovo V30a 24IIL, machine type: 11LA, 11LB • Lenovo V30a-22IML, machine type: 11FV • Lenovo V30a-24IML, machine type: 11FT The latest compliance information is available at: https://www.lenovo.com/us/en/compliance TCO Certified Selected models are TCO Certified and bear the TCO Certified logo.
  • Page 85 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 13.
  • Page 86 User Guide...

  • Page 87: Appendix D. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 88 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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