Problem Solution - Brady BP-PR300+CS Operator's Manual

26
7 Fault Correction
7.2

Problem Solution

Problem
Transfer ribbon creases
Print image has smears or
voids
Printer does not stop after
transfer ribbon runs out
Printer prints a sequence of
characters instead of the la-
bel format
Printer transports label me-
dia, but transfer ribbon does
not move
Vertical white lines in the
print image
Horizontal white lines in the
print image
Print image is irregular, one
side is lighter
Table 6:
Cause
Transfer ribbon deflection
not adjusted
Transfer ribbon too wide
Printhead is dirty
Temperature too high
Unsuitable combination of
labels and transfer ribbon
Thermal printing is chosen
in the software
Printer is in ASCII dump
mode
Transfer ribbon incorrectly
inserted.
Unsuitable combination of
labels and transfer ribbon
Printhead is dirty
Printhead is defective (fail-
ure of heat elements)
Printer is used with the
backfeed > smart in the
cut or
peel-off mode
Printhead is dirty
Problem solution
Remedy
Adjust the transfer ribbon
deflection.
 4.4 on page 16
Use a transfer ribbon slight-
ly wider than the width of la-
bel.
Clean the printhead
 6.3 on page 18
Decrease temperature via
software.
Use different type of ribbon.
Change to thermal transfer
printing.
Cancel the ASCII dump
mode
Use different type of ribbon.
Change the size in the soft-
ware.
Clean the printhead
 6.3 on page 18
Change the printhead.
 Service Manual.
Set the backfeed > always
in the setup.
 Configuration Manual.
Clean the printhead
 6.3 on page 18
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