HIKVISION DS-7216HGHI-K1 User Manual

HIKVISION DS-7216HGHI-K1 User Manual

Digital video recorder
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  • Page 1 Digital Video Recorder User Manual...
  • Page 2 INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
  • Page 3 Digital Video Recorder User Manual PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
  • Page 4 Digital Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Digital Video Recorder User Manual 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg).
  • Page 6 Digital Video Recorder User Manual Applicable Model This manual is applicable to the following models. Table 1-1 Applicable Model Series Model DS-7200HGHI-K1 DS-7216HGHI-K1 DS-7216HGHI-K2 DS-7200HGHI-K2 DS-7224HGHI-K2 DS-7232HGHI-K2 DS-7104HQHI-K1 DS-7100HQHI-K1 DS-7108HQHI-K1 DS-7116HQHI-K1 DS-7204HQHI-K1 DS-7200HQHI-K1 DS-7208HQHI-K1 DS-7216HQHI-K1 DS-7204HQHI-K1/SSD(512G) DS-7200HQHI-K1/SSD DS-7204HQHI-K1/SSD(1T) DS-7208HQHI-K2 DS-7216HQHI-K2...
  • Page 7 Digital Video Recorder User Manual Series Model DS-8132HQHI-K8 DS-7204HUHI-K1 DS-7200HUHI-K1 DS-7208HUHI-K1 DS-7204HUHI-K1/E DS-7200HUHI-K1/E DS-7208HUHI-K1/E DS-7204HUHI-K2 DS-7200HUHI-K2 DS-7208HUHI-K2 DS-7216HUHI-K2 DS-7200HUHI-K2/SSD DS-7208HUHI-K2/SSD DS-7204HUHI-K1/P DS-7200HUHI-K/P DS-7208HUHI-K2/P DS-7216HUHI-K2/P DS-7304HUHI-K4 DS-7308HUHI-K4 DS-7300HUHI-K4 DS-7316HUHI-K4 DS-7324HUHI-K4 DS-7332HUHI-K4 DS-8108HUHI-K8 DS-8116HUHI-K8 DS-8100HUHI-K8 DS-8124HUHI-K8 DS-8132HUHI-K8 DS-9008HUHI-K8 DS-9016HUHI-K8 DS-9000HUHI-K8 DS-9024HUHI-K8 DS-9032HUHI-K8 DS-7200HTHI-K1 DS-7204HTHI-K1 DS-7204HTHI-K2...
  • Page 8 Digital Video Recorder User Manual Series Model DS-7300HTHI-K4 DS-7316HTHI-K4 DS-8100HTHI-K8 DS-8116HTHI-K8 DS-9000HTHI-K8 DS-9016HTHI-K8 iDS-7200HQHI-K1/2S iDS-7204HQHI-K1/2S iDS-7200HQHI-K/4S iDS-7208HQHI-K1/4S iDS-7216HQHI-K1/4S iDS-7200HQHI-K/4S iDS-7208HQHI-K2/4S iDS-7216HQHI-K2/4S iDS-7204HQHI-K1/2S(B) iDS-7200HQHI-K1/S(B) iDS-7208HQHI-K1/4S(B) iDS-7216HQHI-K1/4S(B) iDS-7208HQHI-K2/4S(B) iDS-7200HQHI-K2/4S(B) iDS-7216HQHI-K2/4S(B) iDS-7204HUHI-K1/4S iDS-7208HUHI-K1/4S iDS-7200HUHI-K/4S iDS-7204HUHI-K2/4S iDS-7208HUHI-K2/4S iDS-7204HUHI-K1/4S(B) iDS-7208HUHI-K1/4S(B) iDS-7200HUHI-K/4S(B) iDS-7204HUHI-K2/4S(B) iDS-7208HUHI-K2/4S(B) iDS-7300HUHI-K4/16S iDS-7316HUHI-K4/16S iDS-9000HUHI-K8/16S iDS-9016HUHI-K8/16S iDS-7204HQHI-M1/S...
  • Page 9 Digital Video Recorder User Manual Series Model iDS-7208HQHI-M2/S iDS-7200HQHI-M2/S iDS-7216HQHI-M2/S iDS-7232HQHI-M2/S iDS-7208HQHI-M2/FA iDS-7200HQHI-M2/FA iDS-7216HQHI-M2/FA iDS-7204HUHI-M1/S iDS-7200HUHI-M1/S iDS-7208HUHI-M1/S iDS-7204HUHI-M1/FA iDS-7200HUHI-M1/FA iDS-7208HUHI-M1/FA iDS-7204HUHI-M2/S iDS-7200HUHI-M2/S iDS-7208HUHI-M2/S iDS-7216HUHI-M2/S iDS-7204HUHI-M2/FA iDS-7200HUHI-M2/FA iDS-7208HUHI-M2/FA viii...
  • Page 10 Digital Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, Caution could result in equipment damage, data loss, performance...
  • Page 11 Digital Video Recorder User Manual Safety Instruction ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 12 Digital Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: ● The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment without liquids. ●...
  • Page 13: Table Of Contents

    Digital Video Recorder User Manual Contents Chapter 1 Basic Operation ......................1 1.1 Activate Your Device ......................1 1.1.1 Default User and IP Address ..................1 1.1.2 Activate via Local Menu ..................... 1 1.1.3 Activate via SADP ....................... 2 1.1.4 Activate via Client Software..................3 1.1.5 Activate via Web Browser ..................
  • Page 14 Digital Video Recorder User Manual 3.1.3 Configure Live View Layout..................21 3.1.4 Configure Channel-Zero Encoding ................23 3.1.5 Use an Auxiliary Monitor ..................23 3.2 Digital Zoom......................... 24 3.3 Live View Strategy ....................... 25 3.4 Facial Recognition........................ 25 3.5 PTZ Control .......................... 27 3.5.1 Configure PTZ Parameters ..................
  • Page 15 Digital Video Recorder User Manual 4.2 Playback ..........................43 4.2.1 Instant Playback ....................... 43 4.2.2 Play Normal Video ....................44 4.2.3 Play Smart Searched Video ..................44 4.2.4 Play Custom Searched Files ..................45 4.2.5 Play Tag Files ......................46 4.2.6 Play by Sub-periods ....................
  • Page 16 Digital Video Recorder User Manual 5.6 Human Body Detection ....................... 64 5.6.1 Human Body Detection .................... 64 5.6.2 Human Body Search ....................66 5.7 Motion Detection ........................ 67 5.8 Vehicle Detection ........................ 68 5.8.1 Configure Vehicle Detection ..................68 5.8.2 Vehicle Search ......................69 5.9 Target Detection ........................
  • Page 17 Digital Video Recorder User Manual 6.4.7 Configure Audio and Light Alarm Linkage ............... 83 Chapter 7 File Management ..................... 84 7.1 Search Files .......................... 84 7.2 Export Files .......................... 84 7.3 Smart Search ........................84 Chapter 8 POS Configuration ....................85 8.1 Configure POS Connection ....................
  • Page 18 Digital Video Recorder User Manual 11.2 Manage User Permissions ....................112 11.2.1 Set User Permissions .................... 112 11.2.2 Set Live View Permission on Lock Screen ............115 11.3 Configure Password Security ..................116 11.3.1 Export GUID File ....................116 11.3.2 Configure Security Questions ................117 11.3.3 Configure Reserved Email ..................
  • Page 19 Digital Video Recorder User Manual 12.5.2 Upgrade by FTP ....................130 12.5.3 Upgrade by Web Browser ..................130 12.5.4 Upgrade by Hik-Connect ..................131 12.6 Import/Export Device Configuration Files ..............131 12.7 Search & Export Log Files ....................132 12.8 Restore Default Settings ....................133 12.9 Security Management .....................
  • Page 20 Digital Video Recorder User Manual 13.5.13 Why is there no recorded video after the motion detection is set? ....143 13.5.14 Why is the device not able to control PTZ camera via coaxitron? ....143 13.5.15 Why does the PTZ seem unresponsive via RS-485? .......... 143 13.5.16 Why is the video sound quality not good? ............
  • Page 21: Chapter 1 Basic Operation

    Digital Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address ● Default administrator account: admin. ● Default IPv4 address: 192.168.1.64. 1.1.2 Activate via Local Menu For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation.
  • Page 22: Activate Via Sadp

    Digital Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
  • Page 23: Activate Via Client Software

    Digital Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 24 Digital Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below. Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4.
  • Page 25 Digital Video Recorder User Manual Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
  • Page 26: Activate Via Web Browser

    Digital Video Recorder User Manual 1.1.5 Activate via Web Browser You can get access to the recorder via web browser. You may use one of the following listed web browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024*768 and above.
  • Page 27: Configure Hdd

    Digital Video Recorder User Manual Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2. In this way, in case of one NIC card failure, the device will automatically enable the other standby NIC card so as to ensure the normal running of the system.
  • Page 28: Configure Enhanced Ip Mode

    Digital Video Recorder User Manual IP channel. Steps 1. Go to Camera → Camera → Analog. Figure 1-9 Signal Input Type 2. Select signal input type as HD/CVBS or IP for each channel. HD/CVBS Four types of analog signal inputs including Turbo HD, AHD, HDCVI, and CVBS can be connected randomly for the channel.
  • Page 29: Add Network Camera

    Warning Please turn off the PoC function if the camera does not support PoC, or the camera is not produced by Hikvision. Otherwise, it may result in permanent damage to the camera or DVR. 1.7 Add Network Camera Before you can get live video or record the video files, you must add the network cameras to the...
  • Page 30: Add Automatically Searched Online Network Camera

    Digital Video Recorder User Manual connection list of the device. Before You Start Ensure the network connection is valid and correct and the IP camera to add has been activated. Steps 1. Click on the main menu bar. 2. Click Custom Add tab on the title bar. Figure 1-11 Add IP Camera 3.
  • Page 31: Add Network Camera Manually

    Digital Video Recorder User Manual Note If the network camera to add has not been activated, you can activate it in the network camera list of camera management interface. 1.7.2 Add Network Camera Manually Before you view live video or record video files, you must add network cameras to the device. Before You Start Ensure the network connection is valid and correct, and the network camera is activated.
  • Page 32: Add Network Camera Via Customized Protocol

    For details, refer to . Note The enhanced SDK service is only available when you use HIKVISION protocol. 7. Click Add. 8. Optional: Check Continue to Add to add other network cameras.
  • Page 33: Configure 5 Mp Long Distance Transmission

    Digital Video Recorder User Manual standard RTSP. Path Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of getting main stream and sub-stream. Note The protocol type and the transfer protocol must be supported by the network camera to add. 3.
  • Page 34: Connect To Platform

    5. Bind your device with a Hik-Connect account. 1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to Hik- Connect Mobile Client User Manual for details.
  • Page 35 Digital Video Recorder User Manual Note If the device is already bound with an account, you can click Unbind to unbind with the current account. 6. Click Apply. What to do next You can access your video recorder via Hik-Connect.
  • Page 36: Chapter 2 Camera Settings

    Digital Video Recorder User Manual Chapter 2 Camera Settings 2.1 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display. Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec).
  • Page 37: Configure Privacy Mask

    Digital Video Recorder User Manual Figure 2-1 OSD Settings 6. Drag the text frame on the preview window to adjust the OSD position. 7. Click Apply. 2.3 Configure Privacy Mask The privacy mask protects personal privacy by concealing parts of the image from kive view or recording with a masked area.
  • Page 38: Import/Export Ip Camera Configuration Files

    Digital Video Recorder User Manual Figure 2-2 Privacy Mask Settings Note ● Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. ● You can clear the configured privacy mask zones on the window by clicking the corresponding clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones.
  • Page 39: Upgrade Ip Cameras

    Digital Video Recorder User Manual 2. Click IP Camera Import/Export, and the detected external device contents appear. 3. Export or import the IP camera configuration files. – Click Export to export the configuration files to the selected local backup device. –...
  • Page 40: Chapter 3 Live View

    Digital Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar to enter the Live View. ● Select a window and double click a camera from the list to play the video from the camera in the selected window.
  • Page 41: Configure Auto-Switch Of Cameras

    Digital Video Recorder User Manual Volume Adjust the Live View volume, playback and two-way audio for the selected output interface. Event Output Select the output to show event video. Full Screen Monitoring Dwell Time Set the time in seconds to show alarm event screen. 3.
  • Page 42 Digital Video Recorder User Manual Figure 3-2 Configure Live View Layout 6. Select multiple windows and click to joint the windows. The selected windows must be in rectangle area. 7. Click Save. The successfully configured layout is displayed in the list. 8.
  • Page 43: Configure Channel-Zero Encoding

    Digital Video Recorder User Manual 3.1.4 Configure Channel-Zero Encoding Enable the channel-zero encoding when you need to get a remote view of many channels in real time from a web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality.
  • Page 44: Digital Zoom

    Digital Video Recorder User Manual Enter into Playback mode. PTZ Control Enter PTZ Control mode. Main Monitor Enter Main operation mode. Note In the live view mode of the main output monitor, the menu operation is not available while Aux output mode is enabled.
  • Page 45: Live View Strategy

    Digital Video Recorder User Manual 3.3 Live View Strategy Steps 1. In the live view mode, click to enter the digital zoom operation interface in full screen mode. 2. Select the live view strategy to Real-time, Balanced or Fluency. 3.4 Facial Recognition You can enter facial recognition interface to view real-time facial recognition and stranger recognition results.
  • Page 46 Digital Video Recorder User Manual Note For guest and operator user, it requires Local Parameters Settings permission to add unregistered face picture to face picture library. Figure 3-6 Add Unregistered Face Picture 7. Optional: Click Check-in to view face picture library check-in record, including Total No., Checked In and Unchecked In.
  • Page 47: Ptz Control

    Digital Video Recorder User Manual Note ● Ensure you have inserted USB flash drive before export. ● You can click a record to review the attendance information of this individual in calendar. ● For guest and operator user, it requires "Local Video Export permission" (in "Camera Permission") to search and export record.
  • Page 48: Set A Preset

    Digital Video Recorder User Manual Figure 3-9 PTZ Parameters Settings 3. Edit the PTZ parameters. Note All the parameters should be exactly match the PTZ camera parameters. 4. Click OK to save the settings. 3.5.2 Set a Preset Presets record the PTZ position and the status of zoom, focus, iris, etc. You can call a preset to quickly move the camera to the predefined position.
  • Page 49: Call A Preset

    Digital Video Recorder User Manual Figure 3-11 View the Configured Presets 3.5.3 Call a Preset A preset enables the camera to point to a specified position such as a window when an event takes place. Steps 1. Click on the quick settings toolbar of the PTZ camera's Live View. 2.
  • Page 50 Digital Video Recorder User Manual 3. Select the patrol No. 4. Click Set. Figure 3-15 Patrol Settings 5. Click to add a key point to the patrol. Figure 3-16 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next.
  • Page 51: Call A Patrol

    Digital Video Recorder User Manual Table 3-1 Operation Description Operatio Operatio Description Description Select a key point to delete. Edit the added key point. Adjust the key point order Adjust the key point order 7. Click Apply to save the patrol settings. 3.5.5 Call a Patrol Calling a patrol makes the PTZ move according to the predefined patrol path.
  • Page 52: Call A Pattern

    Digital Video Recorder User Manual Figure 3-18 Pattern Configuration 3. Select the pattern No. 4. Set the pattern. 1) Click Record to start recording. 2) Click corresponding buttons on the control panel to move the PTZ camera. 3) Click Stop to stop recording. The PTZ movement is recorded as the pattern. 3.5.7 Call a Pattern Follow the procedure to move the PTZ camera according to the predefined patterns.
  • Page 53: One-Touch Park

    (park time). Before You Start Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view.
  • Page 54: Auxiliary Functions

    Digital Video Recorder User Manual 3.5.10 Auxiliary Functions You can operate the auxiliary functions including light, wiper, 3D positioning, and center on the PTZ control panel. Before You Start Make sure the connected IP camera supports the PTZ function, and is properly connected. Steps 1.
  • Page 55: Chapter 4 Recording And Playback

    Digital Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Go to Camera → Video Parameters. Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
  • Page 56 Digital Video Recorder User Manual it will also require more internet bandwidth and use more storage space on the hard disk drive. ● H.264+ or H.265+ encoding technology is only available for certain models. ● For DS-7100HQHI-K, DS-7204/7208/7216HQHI-K, DS-710HUHI-K, DS-7200HUHI-K, DS-7200HTHI- K, iDS-7200HQHI-K1/S(B), iDS-7200HQHI-K2/4S(B), iDS-7200HUHI-K/4S(B), iDS-7200HQHI-M, iDS-7200HUHI-M, and /E series , you can select the input signal source from analog camera.
  • Page 57: Enable H.265 Stream Access

    Digital Video Recorder User Manual Figure 4-1 Advanced Record Settings Record Audio Enable or disable audio recording. Pre-record The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55.
  • Page 58: Manual Recording

    Digital Video Recorder User Manual 4.1.3 Manual Recording You can click to manually start/stop recording videos at live view. 4.1.4 Configure Plan Recording The camera would automatically start/stop recording according to the configured recording schedule. Before You Start ● Ensure you have installed the HDDs to the device or added the network disks before storing the video files, pictures and log files.
  • Page 59: Configure Continuous Recording

    Digital Video Recorder User Manual Figure 4-2 Record Schedule Note ● You can repeat the above steps to set schedule recording or capture for each day in the week. ● Continuous recording is applied to each day by default. 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to.
  • Page 60: Configure Motion Detection Triggered Recording

    Digital Video Recorder User Manual 4.1.6 Configure Motion Detection Triggered Recording You can configure the recording triggered by the motion detection event. Steps 1. Go to System → Event → Normal Event → Motion Detection. 2. Configure the motion detection and select the channel (s) to trigger the recording when motion event occurs.
  • Page 61: Configure Picture Capture

    Digital Video Recorder User Manual 7. Drag the mouse on the time bar to set the alarm recording schedule. Refer to Configure Plan Recording for details. 4.1.9 Configure Picture Capture The picture refers to the live picture capture in continuous or event recording type. Only certain models support this function.
  • Page 62: Configure Redundant Recording And Capture

    Digital Video Recorder User Manual Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Plan Recording for details. 4.1.11 Configure Redundant Recording and Capture Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
  • Page 63: Configure 1080P Lite Mode

    Digital Video Recorder User Manual Figure 4-4 Record Parameters 6. Check Redundant Record/Capture. 7. Click OK to save settings. 4.1.12 Configure 1080p Lite Mode When 1080P Lite Mode is enabled, the encoding resolution at 1080P Lite (real-time) is supported. If not, up to 1080P (non-real-time) is supported. Go to Storage →...
  • Page 64: Play Normal Video

    Digital Video Recorder User Manual Figure 4-5 Playback 4.2.2 Play Normal Video Go to Playback, select date and camera(s), and use the toolbar at the bottom to perform playback operations. Refer to Playback Operations. You can click camera(s) to execute simultaneous playback of multiple camera(s).
  • Page 65: Play Custom Searched Files

    Digital Video Recorder User Manual detection information, and mark them in red. Go to Playback, click Smart, then select detection event such as line crossing detection ( ) or intrusion detection ( ) in the toolbar at the bottom, and play the video as your desire. For certain analog cameras that have enabled human and vehicle of motion detection, you can click to search human and vehicle targets.
  • Page 66: Play Tag Files

    Digital Video Recorder User Manual Figure 4-8 Custom Search 5. Click Search. Figure 4-9 Custom Searched Video Files 6. Select a file and start playing the video on search results interface. 4.2.5 Play Tag Files Video tag allows you to record information, such as people and locations of a certain time point, during playback.
  • Page 67 Digital Video Recorder User Manual Note Max. 64 tags can be added to a single video file. Play Tag Files Steps 1. Go to Playback. 2. Click Custom Search at the left bottom. 3. Enter search conditions, including time and tag keyword. Figure 4-10 Tag Search 4.
  • Page 68: Play By Sub-Periods

    Digital Video Recorder User Manual 4.2.6 Play by Sub-periods The video files can be played in multiple sub-periods simultaneously on the screen. Steps 1. Go to Playback. 2. Click at the lower-left corner. 3. Select a camera. 4. Set the start time and end time for searching video. 5.
  • Page 69: Play External Files

    Digital Video Recorder User Manual 4.2.8 Play External Files You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device. Steps 1. Go to Playback. 2. Click at the lower-left corner. 3.
  • Page 70: Edit Video Clips

    Digital Video Recorder User Manual 4.3.3 Edit Video Clips You can cut and export video clips during playback. Steps 1. Go to Playback. 2. Click at the bottom toolbar. 3. Set the start time and end time. You can click to set the time period, or set a time segment on time bar.
  • Page 71: Digital Zoom

    Digital Video Recorder User Manual 4.3.7 Digital Zoom Digital Zoom zooms into the live image in different magnifications (1x to 16x). Steps 1. Start live view. 2. Click from the toolbar. 3. Move the sliding bar or scroll the mouse wheel to zoom in/out the image to different magnifications (1x to 16x).
  • Page 72: Chapter 5 Smart Analysis

    Digital Video Recorder User Manual Chapter 5 Smart Analysis 5.1 Engine Configuration Each engine processes a specified VCA type as its working mode. You can configure the engine working mode as your desire. Steps Note The chapter is only available for certain models of iDS series. 1.
  • Page 73: Configure Enhanced Vca Mode

    Digital Video Recorder User Manual Figure 5-1 Auto Analysis 1) Click Edit. 2) Optional: Check Enable of Display Status and Notify Surveillance Center. 3) Set Start Time of video to analyze. 4) Click OK. 4. Check cameras and click Enabled to start analyzing. Task status includes 3 conditions: Disabled, Waiting, and Enabled.
  • Page 74: Facial Detection

    Digital Video Recorder User Manual Note The chapter is only available for certain models of iDS series. 5.4.1 Facial Detection The facial detection detects the face appearing in the surveillance scene. Linkage actions can be triggered when a human face is detected. Steps 1.
  • Page 75: Face Picture Library Management

    Digital Video Recorder User Manual 5.4.2 Face Picture Library Management Face picture library is mainly used for face picture storage and face picture comparison. Add a Face Picture Library You can create face picture libraries via local GUI or Hik-Connect app. Here we take the operations on local GUI as an example.
  • Page 76: Configure Face Picture Comparison

    Digital Video Recorder User Manual 5.4.3 Configure Face Picture Comparison Compare detected face pictures with specified face picture library. Trigger alarm when comparison succeeded. Steps 1. Go to System → Event → Smart Event → Face Picture Comparison. Figure 5-3 Face Picture Comparison 2.
  • Page 77: Face Picture Search

    Digital Video Recorder User Manual Enable Alarm Output Pulse It is usually linked with a gate. When a person is passing a gate, if the comparison succeeded, it will trigger a pulse to open the gate. The pulse is between 100 to 900 ms. You can set Alarm Output Pulse (ms) in System →...
  • Page 78 Digital Video Recorder User Manual Figure 5-4 Search by Uploaded Picture 2. Select a channel. 3. Select face pictures for search. – Click Upload Sample from Local and select face pictures from your local directory. – Click Upload Sample from Face Picture Database and select face pictures from created face picture libraries.
  • Page 79 Digital Video Recorder User Manual Figure 5-5 Search by Personal Name 2. Set the start time and end time of the face pictures to search. 3. Select a channel. 4. Enter a name. 5. Click Start Search. The search result list displays 1 channel. 6.
  • Page 80: Perimeter Protection

    Digital Video Recorder User Manual ● Click Add to Face Database to add the selected file(s) to a face picture library. ● Click Add to Sample to add the select file(s) as sample picture(s). You can use the sample picture(s) to search other pictures. Refer to Search by Uploaded Picture. ●...
  • Page 81: Line Crossing Detection

    Digital Video Recorder User Manual 5. Set the detection rules and detection areas. 1) Select a virtual panel. Up to 4 virtual panels are selectable. 2) Set Time Threshold, and Sensitivity. Time Threshold The time an object loiter in the region. When the duration of the object in the defined detection area exceeds the threshold, the device will trigger an alarm.
  • Page 82 Digital Video Recorder User Manual Figure 5-7 Line Crossing Detection 3. Select a camera. 4. Check Enable Line Crossing Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of line crossing detection. 6. Set the line crossing detection rules and detection areas. 1) Select an arming area.
  • Page 83: Region Entrance Detection

    Digital Video Recorder User Manual 5.5.3 Region Entrance Detection Region entrance detection detects objects that enter a predefined virtual region. Steps 1. Go to System Management → Event Settings → Smart Event. 2. Click Region Entrance Detection. Figure 5-8 Region Entrance Detection 3.
  • Page 84: Human Body Detection

    Digital Video Recorder User Manual Figure 5-9 Region Exiting Detection 3. Select a camera. 4. Check Enable Region Exiting Detection. 5. Optional: Check Save VCA Picture to save the captured region exiting detection pictures. 6. Follow these steps to set the detection rules and detection areas. 1) Select Arming Region.
  • Page 85 Digital Video Recorder User Manual and capture the human body pictures. Before You Start The connected camera supports the human body detection. Steps 1. Go to System → Event → Smart Event. 2. Click Human Body. 3. Optional: For IP camera does not support human body detection, Check Enable Local Human Body Detection.
  • Page 86: Human Body Search

    Digital Video Recorder User Manual 5.6.2 Human Body Search Search by Appearance Search human body pictures according to manually specified search conditions. Steps 1. Go to Smart Analysis → Smart Search → Human Body Detection → Search by Appearance. 2. Specify search conditions. 3.
  • Page 87: Motion Detection

    Digital Video Recorder User Manual 7. Select related pictures, and click Upload. 8. Specify search conditions. Similarity Device will analyze the similarity between samples and face pictures in library and show pictures the similarity of which are higher than the set one. 9.
  • Page 88: Vehicle Detection

    Digital Video Recorder User Manual Note ● Target Detection of motion detection is conflicted with PIR alarm, hence False Alarm Filter and Target Detection of Human and Vehicle cannot be enabled at the same time. ● Target Detection of motion detection may also be conflicted with enhanced IP mode, and smart events like facial detection, face picture comparison, perimeter protection (line crossing detection and intrusion detection).
  • Page 89: Vehicle Search

    Digital Video Recorder User Manual 5.8.2 Vehicle Search You can search and view the matched vehicle pictures. Steps 1. Go to Smart Analysis → Smart Search → Vehicle Search. 2. Select the IP camera for the vehicle search. 3. Set search conditions. Figure 5-11 Vehicle Search 4.
  • Page 90: People Counting

    Digital Video Recorder User Manual Note The smart analysis results of the detection are displayed in the list. Click a result in list to play the related video. 5.10 People Counting Counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis.
  • Page 91 Digital Video Recorder User Manual Figure 5-13 Heat Map Interface 5. Click Counting. The results will be displayed in graphics marked in different colors. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area.
  • Page 92: Chapter 6 Event

    Digital Video Recorder User Manual Chapter 6 Event 6.1 Normal Event Alarm 6.1.1 Configure Video Loss Alarms Video loss detection detects video loss of a channel and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Loss. 2.
  • Page 93: Configure Exceptions Alarms

    Digital Video Recorder User Manual 5. Check Input. 6. Set the arming schedule. Refer to Configure Arming Schedule. 7. Set linkage actions. Refer to Configure Linkage Actions. 6.1.4 Configure Exceptions Alarms Exception events can be configured to take the event hint in the Live View window and trigger alarm output and linkage actions.
  • Page 94: Unattended Baggage Detection

    Digital Video Recorder User Manual Note ● VCA detections must be supported by the connected IP camera. ● Refer to the network camera user manual for detailed VCA detection instructions. 6.2.1 Unattended Baggage Detection Unattended baggage detection detects the objects left over in a predefined region such as the baggage, purses, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered.
  • Page 95: Object Removal Detection

    Digital Video Recorder User Manual 3) Click Draw Region and draw a quadrilateral in the preview window. 7. Set the arming schedule. Refer to Configure Arming Schedule. 8. Set linkage actions. Refer to Configure Linkage Actions. 9. Click Apply. 6.2.2 Object Removal Detection The object removal detection function detects the objects removed from a pre-defined region, such as the exhibits on display, and a series of actions can be taken when the alarm is triggered.
  • Page 96: Audio Exception Detection

    Digital Video Recorder User Manual 3) Click Draw Area and draw a quadrilateral in the preview window by specifying four vertices of the detection region. 7. Set the arming schedule.Refer to Configure Arming Schedule. 8. Set the linkage actions. Refer to Configure Linkage Actions. 9.
  • Page 97: Defocus Detection

    Digital Video Recorder User Manual It can filter the sound in the environment. The louder the environment sound, the higher the value should be. Adjust it according to the environment. Range [1-100]. Sudden Decrease of Sound Intensity Detection Detects a steep sound drop in the surveillance scene. You need set the detection sensitivity [1-100].
  • Page 98: Sudden Scene Change Detection

    Digital Video Recorder User Manual 7. Set the arming schedule.Refer to Configure Arming Schedule. 8. Set the linkage actions. Refer to Configure Linkage Actions. 9. Click Apply. 6.2.5 Sudden Scene Change Detection Scene change detection detects the change of the surveillance environment affected by external factors, such as the intentional rotation of the camera.
  • Page 99: Pir Alarm

    Digital Video Recorder User Manual 6.2.6 PIR Alarm A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector vision field. The heat energy dissipated by a person or any other warm blooded creature such as dogs, cats, etc., can be detected.
  • Page 100: Configure Linkage Actions

    Digital Video Recorder User Manual Note Time periods cannot repeat or overlapped. Figure 6-9 Set Arming Schedule 4. You can click Copy to copy the current day arming schedule settings to other day(s). 5. Click Apply to save the settings. 6.4 Configure Linkage Actions Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger...
  • Page 101: Configure Audio Warning

    Digital Video Recorder User Manual simultaneously in several channels, you must configure the auto-switch dwell time. Note Auto-switch will terminate once the alarm stops and back to the live view interface. Steps 1. Go to System → Live View → General. 2.
  • Page 102: Configure Email Linkage

    Digital Video Recorder User Manual 6.4.4 Configure Email Linkage The system can send an email with alarm information to a user or users when an alarm is detected. Steps 1. Go to System → Network → Advanced → Email. 2. Set the email parameters. 3.
  • Page 103: Configure Audio And Light Alarm Linkage

    Digital Video Recorder User Manual 6.4.7 Configure Audio and Light Alarm Linkage For certain cameras, you can set the alarm linkage action as audio alarm or light alarm. Before You Start ● Ensure your camera supports audio and light alarm linkage. ●...
  • Page 104: Chapter 7 File Management

    Digital Video Recorder User Manual Chapter 7 File Management 7.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → All Files/Human Files/Vehicle Files. 2. Specify detailed conditions, including time, camera, event type, etc. Note ●...
  • Page 105: Chapter 8 Pos Configuration

    Digital Video Recorder User Manual Chapter 8 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. 8.1 Configure POS Connection Steps 1.
  • Page 106 Digital Video Recorder User Manual Figure 8-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 107 Digital Video Recorder User Manual Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 8-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured inMenu →...
  • Page 108: Configure Pos Text Overlay

    Digital Video Recorder User Manual Figure 8-4 Sniff Settings 8.2 Configure POS Text Overlay Steps 1. Go to System → POS. 2. Click Channel Linkage and Display. Figure 8-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4.
  • Page 109: Configure Pos Alarm

    Digital Video Recorder User Manual ● Font size and font color ● Display time (sec) of the characters. The value ranges 5 -3600 sec. ● Timeout of POS event. The value ranges 5 -3600 sec. When the device has not received the POS message within the defined time, the transaction ends.
  • Page 110 Digital Video Recorder User Manual Figure 8-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.
  • Page 111: Chapter 9 Storage

    Digital Video Recorder User Manual Chapter 9 Storage 9.1 Storage Device Management 9.1.1 Manage Local HDD Configure HDD Group Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps 1.
  • Page 112 Digital Video Recorder User Manual Figure 9-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode. 10.
  • Page 113: Add A Network Disk

    Digital Video Recorder User Manual HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability. Ensure at least another HDD which is in Read/Write status exists.
  • Page 114: Manage Esata

    Digital Video Recorder User Manual Figure 9-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.
  • Page 115 Digital Video Recorder User Manual Use the eSATA for record/capture. Refer to the following steps for operating instructions. Figure 9-4 eSATA Mode What to do next If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or initialize it.
  • Page 116: Disk Array

    Digital Video Recorder User Manual Figure 9-5 Configure eSATA for Auto Backup 9.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a "RAID", an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails.
  • Page 117 Digital Video Recorder User Manual 4. After reboot, go to Storage → RAID Setup → Physical Disk. 5. Click One-touch Config. 6. Edit Array Name and click OK to start configuring. Note If you install 4 or more HDDs, a hot spare disk for array rebuilding will be created. 7.
  • Page 118: Rebuild An Array

    Digital Video Recorder User Manual RAID Level The Required Number of HDDs RAID 5 At least 3 HDDs. RAID 6 At least 4 HDDs. RAID 10 The number of HDD must be an even ranges from 4 to 16. 9. Click OK. 10.
  • Page 119 Digital Video Recorder User Manual 2. Click of an available HDD to set it as the hot spare disk. Automatically Rebuild an Array The video recorder can automatically rebuild degraded arrays with the hot spare disks. Before You Start Create hot spare disks. For details, refer to Configure a Hot Spare Disk. Steps 1.
  • Page 120 Digital Video Recorder User Manual Figure 9-10 Rebuild Array 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding."...
  • Page 121: Chapter 10 Network Settings

    Digital Video Recorder User Manual Chapter 10 Network Settings 10.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.
  • Page 122: Configure Port Mapping (Nat)

    Digital Video Recorder User Manual 10.3 Configure Port Mapping (NAT) Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. Before You Start If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to which your device is connected.
  • Page 123: Configure Wi-Fi

    Digital Video Recorder User Manual 4. Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents.
  • Page 124 Digital Video Recorder User Manual Figure 10-4 Connect to a Wireless Network 2. Check Enable Wi-Fi. 3. Connect to a wireless network. Connect to an 1. Double click the wireless network from the list as you desired. Automatically 2. Set wireless network parameters. Searched Wireless 3.
  • Page 125: Configure Snmp

    Digital Video Recorder User Manual 10.5 Configure SNMP You can configure SNMP settings to get device status and parameter information. Before You Start Download the SNMP software to receive device information via the SNMP port. By setting the trap address and port, the device is allowed to send alarm events and exception messages to the surveillance center.
  • Page 126: Configure Email

    Digital Video Recorder User Manual Trap Port Port of the SNMP host. 4. Click Apply. 10.6 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.
  • Page 127: Configure Port

    Digital Video Recorder User Manual Enable SSL/TLS Check to enable SSL/TLS if required by the SMTP server. Sender The sender's name. Sender's Address The sender's address. Select Receivers Select the receiver. Up to 3 receivers can be configured. Receiver The receiver's name. Receiver's Address The e-mail address of the user to be notified.
  • Page 128 Digital Video Recorder User Manual Figure 10-7 Port Settings 2. configure port settings as needed. Alarm Host IP/Port With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.The alarm host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the alarm host port (7200 by default) must be the same as the alarm monitoring port configured in the...
  • Page 129: Configure Onvif

    Digital Video Recorder User Manual RTSP (Real Time Streaming Protocol) is a network control protocol designed to control streaming media servers. The port is 554 by default. Enhanced SDK Service Port The enhanced SDK service adopts TLS protocol over the SDK service that provides safer data transmission.
  • Page 130: Chapter 11 User Management And Security

    Digital Video Recorder User Manual Chapter 11 User Management and Security 11.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.
  • Page 131: Edit The Admin User

    Digital Video Recorder User Manual 5. Click OK. In the User Management interface, the added new user is displayed on the list. 11.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1.
  • Page 132: Edit An Operator/Guest User

    Digital Video Recorder User Manual Note When the admin password is changed, export the new GUID to the connected USB flash drive in the Import/Export interface for the future password resetting. 7. Configure security question for password resetting. 8. Configure reserved email for password resetting. 9.
  • Page 133 Digital Video Recorder User Manual of the device. Steps 1. Go to System → User. 2. Select a user from the list, and then click to enter the permission settings interface. Figure 11-3 User Permission Settings Interface 3. Set the user's operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user.
  • Page 134 Digital Video Recorder User Manual Local Shutdown Reboot Shutting down or rebooting the device. 2) Set Remote Configuration Remote Log Search Remotely viewing logs that are saved on the device. Remote Parameters Settings Remotely configuring parameters, restoring factory default parameters, and importing/exporting configuration files.
  • Page 135: Set Live View Permission On Lock Screen

    Digital Video Recorder User Manual Local PTZ Control Locally controlling PTZ movement of the selected camera(s). Remote PTZ Control Remotely controlling PTZ movement of the selected camera(s). Local Video Export Locally exporting recorded files of the selected camera(s). Local Live View View live video of the selected camera(s) in local.
  • Page 136: Configure Password Security

    Digital Video Recorder User Manual Figure 11-4 Set Live View Permissions on Lock Screen 4. Set the permissions. Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 11.3 Configure Password Security 11.3.1 Export GUID File The GUID file can help you to reset password when you forget it.
  • Page 137: Configure Security Questions

    Digital Video Recorder User Manual Figure 11-5 Export GUID File 5. Click Export in Export GUID File. 6. Enter the admin password. 7. Save the GUID file to a directory as your desire. 11.3.2 Configure Security Questions The security questions can help you to reset password when you forget your password, or encounter security issues.
  • Page 138: Configure Reserved Email

    Digital Video Recorder User Manual Figure 11-6 Configure Security Questions 5. Set the security questions. 6. Click OK. 7. Enter the admin password. 8. Click OK. 11.3.3 Configure Reserved Email The reserved email will help you to reset password when you forget your password. Steps 1.
  • Page 139: Reset Password

    Digital Video Recorder User Manual Figure 11-7 Configure Reserved Email 3. Click OK. 11.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 11.4.1 Reset Password by GUID You can reset password by GUID via web browser.
  • Page 140: Reset Password By Security Questions

    Digital Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
  • Page 141: Reset Password By Reserved Email

    1. Insert a USB flash drive to your device. 2. Click Export to export the QR code to USB flash drive. 3. Email the QR code to pw_recovery@hikvision.com as attachment. 6. Check your reserved email, and you will receive a verification code within 5 minutes.
  • Page 142: Chapter 12 System Management

    Digital Video Recorder User Manual Chapter 12 System Management 12.1 Configure Device Steps 1. Go to System → General. 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard. Resolution Configure video output resolution.
  • Page 143: Manual Time Synchronization

    Digital Video Recorder User Manual 12.2.1 Manual Time Synchronization Steps 1. Go to System → General. 2. Configure the date and time. 3. Click Apply to save the settings. 12.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.
  • Page 144: Network Detection

    Digital Video Recorder User Manual 4. Set the DST Bias. Set the time (30/60/90/120 minutes) offset from the standard time. 5. Click Apply to save the settings. 12.3 Network Detection 12.3.1 Network Traffic Monitoring Network traffic monitoring is the process of reviewing, analyzing and managing network traffic for any abnormality or process that can affect network performance, availability and/or security.
  • Page 145: Export Network Packet

    Digital Video Recorder User Manual 4. Click Test. Figure 12-2 Test Network Delay and Packet Loss 12.3.3 Export Network Packet After the recorder accessing network, you can use USB flash drive to export network packet. Before You Start Prepare a USB flash drive to export network packet. Steps 1.
  • Page 146: Storage Device Maintenance

    Digital Video Recorder User Manual Figure 12-4 Network Resource Statistics 2. View the bandwidth statistics, including IP Camera, Remote Live View, Remote Play, Net Total Idle, etc. 3. Optional: Click Refresh to obtain the latest data. 12.4 Storage Device Maintenance 12.4.1 Bad Sector Detection Steps 1.
  • Page 147: Detection

    Digital Video Recorder User Manual 12.4.2 S.M.A.R.T. Detection HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques. S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) are HDD monitoring systems to detect various reliability indicators in the hopes of anticipating failures. Steps 1.
  • Page 148: Configure Disk Clone

    Digital Video Recorder User Manual detailed HDD status than the S.M.A.R.T. function. Steps 1. Go to Maintenance → HDD Operation → Health Detection. Figure 12-7 Health Detection 2. Click a HDD to view details. 12.4.4 Configure Disk Clone Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device.
  • Page 149: Repair Database

    Digital Video Recorder User Manual 3. Click Clone. 4. Click Yes on the pop up message box to create the clone. 12.4.5 Repair Database Repairing database will rebuild all databases. It might help to improve your system speed after upgrade. Steps 1.
  • Page 150: Upgrade By Ftp

    Digital Video Recorder User Manual Figure 12-10 Local Upgrade 3. Select the firmware update file from the storage device. 4. Click Upgrade to start upgrading. After the upgrade is completed, the device will reboot automatically to activate the new firmware. 12.5.2 Upgrade by FTP Before You Start Ensure the network connection of the PC (running FTP server) and the device are valid and correct.
  • Page 151: Upgrade By Hik-Connect

    Digital Video Recorder User Manual 12.5.4 Upgrade by Hik-Connect After logging the device into Hik-Connect, the device would periodically check for the latest firmware from Hik-Connect. If an upgrade firmware is available, the device will notify you when you log in. You can also manually check for the latest firmware. Before You Start Ensure the device has successfully connected to Hik-Connect, and it requires to install at least one read-write HDD for firmware downloading.
  • Page 152: Search & Export Log Files

    Digital Video Recorder User Manual 2. Export or import the device configuration files. – Click Export to export configuration files to the selected local backup device. – To import a configuration file, select the file from the selected backup device and click Import.
  • Page 153: Restore Default Settings

    Digital Video Recorder User Manual Click it to view the related video file. Export/Export ALL Click it to export all the system logs to the storage device. 12.8 Restore Default Settings Steps 1. Go to Maintenance → Default. Figure 12-15 Restore Default Settings 2.
  • Page 154: Security Management

    Digital Video Recorder User Manual 12.9 Security Management 12.9.1 RTSP Authentication You can specifically secure the stream data of live view by setting the RTSP authentication. Steps 1. Go to System → System Service → System Service. Figure 12-16 RTSP Authentication 2.
  • Page 155: Disable Sadp Services

    Digital Video Recorder User Manual 12.9.3 Disable SADP Services You can disable SADP service to enhance the access security, e.g., when you are in the untrusted network environment. Go to System → System Service → System Service, and uncheck Enable SADP to disable the service.
  • Page 156: Chapter 13 Appendix

    Digital Video Recorder User Manual Chapter 13 Appendix 13.1 List of Applicable Power Adapter Only use power adapters listed below. Power Adapter Model Specifications Manufacturer Shenzhen Honor Electronic ADS-26FSG-12 12024EPG 12 V, 2 A Co., Ltd. Moso Power Supply MSA-Z3330IC12.0-48W-Q 12 V, 3.33 A Technology Co., Ltd.
  • Page 157: Glossary

    Digital Video Recorder User Manual Power Adapter Model Specifications Manufacturer Technology Co., Ltd. 13.2 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.
  • Page 158: Communication Matrix

    Digital Video Recorder User Manual Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network. NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz.
  • Page 159: Device Command

    Digital Video Recorder User Manual 13.4 Device Command Please scan the QR code below to view the device command document. Figure 13-2 Device Command 13.5 Frequently Asked Questions 13.5.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? Reason 1.
  • Page 160: Why Is The Video Recorder Notifying The Stream Type Is Not Supported

    Digital Video Recorder User Manual network camera is added? Reason The camera password is too weak. Solution Change the camera password. Warning We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 161: How To Confirm The Video Recorder Is Using H.265 To Record Video

    Digital Video Recorder User Manual 4. Cable damage causes weak video signal. 5. The video in connector of video recorder is broken. Solution 1. Ensure connectors are connected firmly. 2. Go to System → General. Ensure the output standard is correct. 3.
  • Page 162: Why Is The Ip Address Of Network Camera Being Changed Automatically

    Digital Video Recorder User Manual Destination Address, and click Test to see if the network is reachable. 13.5.9 Why is the IP address of network camera being changed automatically? Reason When network camera and video recorder are using the same switch but in different subnets, the video recorder will change the IP address of network camera to the same subnet as itself.
  • Page 163 Digital Video Recorder User Manual panel is fastened. 2. If it makes non-continuous beeps (3 long, 2 short), take HDD error as an example, check if the device has installed HDD. If not, you can go to System → Event → Normal Event → Exception, and uncheck Event Hint Configuration to disable HDD error event hint.
  • Page 164 Digital Video Recorder User Manual 3. The control protocol is not correct. Solution 1. Check if RS-485 cable is properly connected. 2. Change RS-485 interface, and try again. 3. Ensure control protocol is Pelco. 13.5.16 Why is the video sound quality not good? Reason 1.
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