HIKVISION DS-7100HQHI-K1 Series User Manual
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HIKVISION DS-7100HQHI-K1 Series User Manual

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  • Page 1 Digital Video Recorder User Manual...
  • Page 2 INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
  • Page 3 Digital Video Recorder User Manual PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
  • Page 4 Digital Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Digital Video Recorder User Manual 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg).
  • Page 6 Digital Video Recorder User Manual Applicable Model This manual is applicable to the following models. Table 1-1 Applicable Model Series Model DS-7200HGHI-K1 DS-7216HGHI-K1 DS-7216HGHI-K2 DS-7200HGHI-K2 DS-7224HGHI-K2 DS-7232HGHI-K2 DS-7104HQHI-K1 DS-7100HQHI-K1 DS-7108HQHI-K1 DS-7116HQHI-K1 DS-7204HQHI-K1 DS-7200HQHI-K1 DS-7208HQHI-K1 DS-7216HQHI-K1 DS-7204HQHI-K1/SSD(512G) DS-7200HQHI-K1/SSD DS-7204HQHI-K1/SSD(1T) DS-7208HQHI-K2 DS-7216HQHI-K2 DS-7200HQHI-K2 DS-7224HQHI-K2 DS-7232HQHI-K2...
  • Page 7 Digital Video Recorder User Manual Series Model DS-8132HQHI-K8 DS-7204HUHI-K1 DS-7200HUHI-K1 DS-7208HUHI-K1 DS-7204HUHI-K1/E DS-7200HUHI-K1/E DS-7208HUHI-K1/E DS-7204HUHI-K2 DS-7200HUHI-K2 DS-7208HUHI-K2 DS-7216HUHI-K2 DS-7200HUHI-K2/SSD DS-7208HUHI-K2/SSD DS-7204HUHI-K1/P DS-7200HUHI-K/P DS-7208HUHI-K2/P DS-7216HUHI-K2/P DS-7304HUHI-K4 DS-7308HUHI-K4 DS-7300HUHI-K4 DS-7316HUHI-K4 DS-7324HUHI-K4 DS-7332HUHI-K4 DS-8108HUHI-K8 DS-8116HUHI-K8 DS-8100HUHI-K8 DS-8124HUHI-K8 DS-8132HUHI-K8 DS-9008HUHI-K8 DS-9016HUHI-K8 DS-9000HUHI-K8 DS-9024HUHI-K8 DS-9032HUHI-K8 DS-7200HTHI-K1 DS-7204HTHI-K1 DS-7204HTHI-K2...
  • Page 8 Digital Video Recorder User Manual Series Model DS-7300HTHI-K4 DS-7316HTHI-K4 DS-8100HTHI-K8 DS-8116HTHI-K8 DS-9000HTHI-K8 DS-9016HTHI-K8 iDS-7200HQHI-K1/2S iDS-7204HQHI-K1/2S iDS-7200HQHI-K/4S iDS-7208HQHI-K1/4S iDS-7216HQHI-K1/4S iDS-7200HQHI-K/4S iDS-7208HQHI-K2/4S iDS-7216HQHI-K2/4S iDS-7204HQHI-K1/2S(B) iDS-7200HQHI-K1/S(B) iDS-7208HQHI-K1/4S(B) iDS-7216HQHI-K1/4S(B) iDS-7208HQHI-K2/4S(B) iDS-7200HQHI-K2/4S(B) iDS-7216HQHI-K2/4S(B) iDS-7204HUHI-K1/4S iDS-7208HUHI-K1/4S iDS-7200HUHI-K/4S iDS-7204HUHI-K2/4S iDS-7208HUHI-K2/4S iDS-7204HUHI-K1/4S(B) iDS-7208HUHI-K1/4S(B) iDS-7200HUHI-K/4S(B) iDS-7204HUHI-K2/4S(B) iDS-7208HUHI-K2/4S(B) iDS-7300HUHI-K4/16S iDS-7316HUHI-K4/16S iDS-9000HUHI-K8/16S iDS-9016HUHI-K8/16S iDS-7204HQHI-M1/S...
  • Page 9 Digital Video Recorder User Manual Series Model iDS-7208HQHI-M2/S iDS-7200HQHI-M2/S iDS-7216HQHI-M2/S iDS-7232HQHI-M2/S iDS-7208HQHI-M2/FA iDS-7200HQHI-M2/FA iDS-7216HQHI-M2/FA iDS-7204HUHI-M1/S iDS-7200HUHI-M1/S iDS-7208HUHI-M1/S iDS-7204HUHI-M1/FA iDS-7200HUHI-M1/FA iDS-7208HUHI-M1/FA iDS-7204HUHI-M2/S iDS-7200HUHI-M2/S iDS-7208HUHI-M2/S iDS-7216HUHI-M2/S iDS-7204HUHI-M2/FA iDS-7200HUHI-M2/FA iDS-7208HUHI-M2/FA iDS-7316HUHI-M4/S iDS-7300HUHI-M4/S iDS-7332HUHI-M4/S iDS-7316HQHI-M4/S iDS-7300HQHI-M4/S iDS-7332HQHI-M4/S iDS-8100HQHI-M8/S iDS-8116HQHI-M8/S iDS-9016HUHI-M8/S iDS-9000HUHI-M8/S iDS-9032HUHI-M8/S iDS-9032HQHI-M8/S iDS-9032HQHI-M8/S viii...
  • Page 10 Digital Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, Caution could result in equipment damage, data loss, performance...
  • Page 11 Digital Video Recorder User Manual Safety Instruction ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 12 Digital Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: ● The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment without liquids. ●...

  • Page 13: Table Of Contents

    Digital Video Recorder User Manual Contents Chapter 1 Basic Operation ......................1 1.1 Activate Your Device ......................1 1.1.1 Default User and IP Address ..................1 1.1.2 Activate via Local Menu ..................... 1 1.1.3 Activate via SADP ....................... 2 1.1.4 Activate via Client Software..................3 1.1.5 Activate via Web Browser ..................
  • Page 14 Digital Video Recorder User Manual Chapter 3 Live View ........................25 3.1 Start Live View ........................25 3.1.1 Configure Live View Settings ................... 25 3.1.2 Configure Auto-Switch of Cameras................26 3.1.3 Configure Live View Layout..................27 3.1.4 Configure Channel-Zero Encoding ................28 3.1.5 Use an Auxiliary Monitor ..................
  • Page 15 Digital Video Recorder User Manual 4.1.8 Configure Alarm Triggered Recording ..............48 4.1.9 Configure Picture Capture ..................48 4.1.10 Configure Holiday Recording ................. 49 4.1.11 Configure Redundant Recording and Capture ............49 4.1.12 Configure 1080p Lite Mode ................... 51 4.2 Playback ..........................51 4.2.1 Instant Playback .......................
  • Page 16 Digital Video Recorder User Manual 5.5 Perimeter Protection ......................69 5.5.1 Intrusion Detection ....................69 5.5.2 Line Crossing Detection .................... 71 5.5.3 Region Entrance Detection ..................72 5.5.4 Region Exiting Detection ..................73 5.6 Human Body Detection ....................... 74 5.6.1 Human Body Detection .................... 74 5.6.2 Human Body Search ....................
  • Page 17 Digital Video Recorder User Manual 6.4.2 Configure Buzzer ...................... 92 6.4.3 Notify Surveillance Center ..................92 6.4.4 Configure Email Linkage ................... 93 6.4.5 Trigger Alarm Output ....................93 6.4.6 Configure PTZ Linkage ....................93 6.4.7 Configure Audio and Light Alarm Linkage ............... 94 Chapter 7 File Management .....................
  • Page 18 Digital Video Recorder User Manual Chapter 11 User Management and Security ................123 11.1 Manage User Accounts ....................123 11.1.1 Add a User ......................123 11.1.2 Edit the Admin User ..................... 124 11.1.3 Edit an Operator/Guest User ................125 11.2 Manage User Permissions ....................126 11.2.1 Set User Permissions ....................
  • Page 19 Digital Video Recorder User Manual 12.4.3 HDD Health Detection ..................141 12.4.4 Configure Disk Clone .................... 142 12.4.5 Repair Database ....................143 12.5 Upgrade Device ....................... 143 12.5.1 Upgrade by Local Backup Device ................. 143 12.5.2 Upgrade by FTP ....................144 12.5.3 Upgrade by Web Browser ..................
  • Page 20 Digital Video Recorder User Manual 13.5 Frequently Asked Questions ................... 158 13.5.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? ................158 13.5.2 Why is the video recorder notifying risky password after a network camera is added? ........................

  • Page 21: Chapter 1 Basic Operation

    Digital Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address ● Default administrator account: admin. ● Default IPv4 address: 192.168.1.64. 1.1.2 Activate via Local Menu For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation.

  • Page 22: Activate Via Sadp

    Digital Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

  • Page 23: Activate Via Client Software

    Digital Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 24 Digital Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below.
  • Page 25 Digital Video Recorder User Manual Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4. Click Activate to pop up the Activation interface. 5. Create a password and input the password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower...

  • Page 26: Activate Via Web Browser

    Digital Video Recorder User Manual Figure 1-5 Activation 6. Click OK to start activation. 7. Click Modify Netinfo to pop up the Network Parameter Modification interface, as shown below. Figure 1-6 Modify Network Parameters 8. Change the recorder IP address to the same subnet with your computer. Modify the IP address manually.Check Enable DHCP.

  • Page 27: Configure Tcp/Ip

    Digital Video Recorder User Manual supported resolutions include 1024*768 and above. Before You Start Ensure you are on the same network segment with your device. Steps 1. Enter the IP address in web browser, and then press Enter. Figure 1-7 Web Browser Activation 2.
  • Page 28 Digital Video Recorder User Manual IPv6 are available. Steps 1. Go to System → Network → TCP/IP. Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2. In this way, in case of one NIC card failure, the device will automatically enable another standby NIC card so as to ensure the normal running of the system.

  • Page 29: Configure Hdd

    Digital Video Recorder User Manual Note Valid MTU value range is from 500 to 1500. 6. Click Apply. 1.3 Configure HDD Ensure the video recorder storage media is well. You can install at least one HDD and initialize it, or create a RAID and initialize it. 1.4 Configure Signal Input You can configure the analog and IP signal input types, disabling one analog channel can add one IP channel.

  • Page 30: Connect Poc Camera

    Digital Video Recorder User Manual channel. Note This function is only available for certain models. Go to System → General, and check Enhanced IP Mode. 1.6 Connect PoC Camera The devices of /P series can detect the connected PoC cameras automatically, manage the power consumption via the coaxial communication, and provide power to the cameras via coaxitron.

  • Page 31: Add Network Camera

    Warning Please turn off the PoC function if the camera does not support PoC, or the camera is not produced by Hikvision. Otherwise, it may result in permanent damage to the camera or DVR. 1.7 Add Network Camera Before you can get live video or record the video files, you must add the network cameras to the connection list of the device.

  • Page 32: Add Automatically Searched Online Network Camera

    Digital Video Recorder User Manual Figure 1-11 Add IP Camera 3. Enter IP address, protocol, management port, and other IP camera information to add. 4. Enter the login user name and password of the IP camera. 5. Click Add to finish the adding of the IP camera. 6.

  • Page 33: Add Network Camera Manually

    Digital Video Recorder User Manual Note If the network camera to add has not been activated, you can activate it in the network camera list of camera management interface. 1.7.2 Add Network Camera Manually Before you view live video or record video files, you must add network cameras to the device. Before You Start Ensure the network connection is valid and correct, and the network camera is activated.
  • Page 34 For details, refer to . Note The enhanced SDK service is only available when you use HIKVISION protocol. 7. Click Add. 8. Optional: Check Continue to Add to add other network cameras.

  • Page 35: Add Network Camera Via Customized Protocol

    Digital Video Recorder User Manual 1.7.3 Add Network Camera via Customized Protocol For network cameras that are not using standard protocols, you can configure customized protocols to add them. The system provides 16 customized protocols. Steps 1. Go to More Settings → Protocol. Figure 1-14 Protocol Management 2.

  • Page 36: Configure 5 Mp Long Distance Transmission

    Digital Video Recorder User Manual 1.8 Configure 5 MP Long Distance Transmission For certain models, you can configure 5 MP long distance transmission. Steps 1. Go to Camera → Camera → Analog. 2. Click to enter the 5 MP Long Distance Transmission Settings interface. Figure 1-15 5 MP Long Distance Transmission Settings 3.

  • Page 37: Configure Isup

    4. Bind your device with a Hik-Connect account. 1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to Hik- Connect Mobile Client User Manual for details.
  • Page 38 Digital Video Recorder User Manual third-party platform can realize functions like live view, playback, two-way audio, PTZ control, etc. Steps Note This function is only available for certain models. 1. Go to System → Network → Advanced → Platform Access. Figure 1-17 ISUP Settings 2.
  • Page 39 Digital Video Recorder User Manual ISUP protocol version, only V5.0 is available. Encryption Password Encryption password is required when using ISUP V5.0 version, it provides more secure communication between the device and platform. Enter it for verification after the device is registered to the ISUP platform.

  • Page 40: Chapter 2 Camera Settings

    Digital Video Recorder User Manual Chapter 2 Camera Settings 2.1 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display. Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec).

  • Page 41: Configure Privacy Mask

    Digital Video Recorder User Manual Figure 2-1 OSD Settings 6. Drag the text frame on the preview window to adjust the OSD position. 7. Click Apply. 2.3 Configure Privacy Mask The privacy mask protects personal privacy by concealing parts of the image from kive view or recording with a masked area.

  • Page 42: Import/Export Ip Camera Configuration Files

    Digital Video Recorder User Manual Figure 2-2 Privacy Mask Settings Note ● Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. ● You can clear the configured privacy mask zones on the window by clicking the corresponding clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones.

  • Page 43: Ip Camera Time Sync

    Digital Video Recorder User Manual importing the Excel file to it. Before You Start When importing the configuration file, connect the storage device that contains the configuration file to the device. Steps 1. Go to Camera → IP Camera Import/Export. 2.

  • Page 44: Upgrade Ip Cameras

    Digital Video Recorder User Manual 2.7 Upgrade IP Cameras The IP camera can be remotely upgraded through the device. Before You Start Ensure you have inserted the USB flash drive to the device, and it contains the IP camera upgrade firmware.

  • Page 45: Chapter 3 Live View

    Digital Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar. ● Select a window and double click a camera from the channel list to play the live image of the camera.

  • Page 46: Configure Auto-Switch Of Cameras

    Digital Video Recorder User Manual Figure 3-2 Live View-General 2. Configure the live view parameters. Video Output Interface Select the video output to configure. Live View Mode Select the display mode for Live View, e.g., 2*2, 1*5, etc. Dwell Time The time in seconds to wait between switching of cameras when using auto-switch in Live View.

  • Page 47: Configure Live View Layout

    Digital Video Recorder User Manual Live View Mode Select the display mode for live view, e.g., 2*2, 1*5, etc. Dwell Time The time in seconds to dwell between switching of cameras when enabling auto-switch. The range is from 5s to 300s. 3.

  • Page 48: Configure Channel-Zero Encoding

    Digital Video Recorder User Manual 6. Select multiple windows and click to joint the windows. The selected windows must be in rectangle area. 7. Click Save. The successfully configured layout is displayed in the list. 8. Optional: Select a live view layout from the list and click to edit the name, or click delete the name.

  • Page 49: Use An Auxiliary Monitor

    Digital Video Recorder User Manual Figure 3-4 Channel-Zero Encoding 3. Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate. Note The higher frame rate and bitrate require the higher bandwidth. 4. Click Apply. You can view all the channels on one screen via CMS or web browser. 3.1.5 Use an Auxiliary Monitor Certain features of the Live View are also available while in an Aux monitor.

  • Page 50: Digital Zoom

    Digital Video Recorder User Manual Note In the live view mode of the main output monitor, the menu operation is not available while Aux output mode is enabled. 3.2 Digital Zoom Digital Zoom zooms into the live image in different magnifications (1x to 16x). Steps 1.

  • Page 51: Positioning

    Digital Video Recorder User Manual 3.4 3D Positioning 3D Positioning zooms in/out a specific live image area. Steps Note This function is only available for certain models. 1. Start live view, and click 2. Zoom in/out the image. – Zoom in: Click on the desired position in the video image and drag a rectangle area in the lower right direction to zoom in.
  • Page 52 Digital Video Recorder User Manual Figure 3-6 Facial Recognition 5. Click Records to view the real-time facial recognition records of selected camera. The records will also be shown in the window on the right. You can view the facial detection number at the top, including the total number, succeeded number and failed number.
  • Page 53 Digital Video Recorder User Manual Figure 3-7 Add Unregistered Face Picture 7. Optional: Click Check-in to view face picture library check-in record, including Total No., Checked In and Unchecked In. 8. Optional: Click on the upper right corner to configure the display settings as you desired. Figure 3-8 Facial Recognition Display Settings 9.

  • Page 54: Ptz Control

    Digital Video Recorder User Manual ● You can click a record to review the attendance information of this individual in calendar. ● For guest and operator user, it requires "Local Video Export permission" (in "Camera Permission") to search and export record. Figure 3-9 Face Recognition Search Record 3.6 PTZ Control 3.6.1 Configure PTZ Parameters...

  • Page 55: Set A Preset

    Digital Video Recorder User Manual Figure 3-10 PTZ Parameters Settings 3. Edit the PTZ parameters. Note All the parameters should be exactly match the PTZ camera parameters. 4. Click OK to save the settings. 3.6.2 Set a Preset Presets record the PTZ position and the status of zoom, focus, iris, etc. You can call a preset to quickly move the camera to the predefined position.

  • Page 56: Call A Preset

    Digital Video Recorder User Manual 9. Optional: Click in the lower right corner of Live View to view the configured presets. Figure 3-12 View the Configured Presets 3.6.3 Call a Preset A preset enables the camera to point to a specified position such as a window when an event takes place.
  • Page 57 Digital Video Recorder User Manual Figure 3-15 Patrol Configuration 3. Select the patrol No. 4. Click Set. Figure 3-16 Patrol Settings 5. Click to add a key point to the patrol.

  • Page 58: Call A Patrol

    Digital Video Recorder User Manual Figure 3-17 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next. Duration Refers to the duration to stay at the corresponding key point.

  • Page 59: Set A Pattern

    Digital Video Recorder User Manual Figure 3-18 Patrol Configuration 3. Select a patrol. 4. Click Call to start the patrol. 5. Optional: Click Stop to stop the patrol. 3.6.6 Set a Pattern Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path.

  • Page 60: Call A Pattern

    Digital Video Recorder User Manual 3.6.7 Call a Pattern Follow the procedure to move the PTZ camera according to the predefined patterns. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Pattern to configure pattern. Figure 3-20 Pattern Configuration 3.

  • Page 61: One-Touch Park

    (park time). Before You Start Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view.
  • Page 62 Digital Video Recorder User Manual Figure 3-21 Aux Function Configuration 3. Click the icons to operate the aux functions. See the table for the icon descriptions. Table 3-2 Description of Aux Functions Icons Icon Description Light on/off Wiper on/off 3D positioning Center...

  • Page 63: Chapter 4 Recording And Playback

    Digital Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Go to Camera → Video Parameters. Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
  • Page 64 Digital Video Recorder User Manual Sub-Stream Sub-stream is a second codec that runs alongside the main stream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting.

  • Page 65: Enable H.265 Stream Access

    Digital Video Recorder User Manual records at 9:59:55. Post-record The time you set to record after the event or the scheduled time. For example, when an alarm triggered recording ends at 11:00, and if you set the post-record time as 5 seconds, it records till 11:00:05.
  • Page 66 Digital Video Recorder User Manual 4. Select a recording type. Continuous Scheduled recording. Event Recording triggered by all event triggered alarm. Motion Recording triggered by motion detection. Alarm Recording triggered by alarm. Recording triggered by either motion detection or alarm. M&A Recording triggered by motion detection and alarm.

  • Page 67: Configure Continuous Recording

    Digital Video Recorder User Manual Note ● You can repeat the above steps to set schedule recording or capture for each day in the week. ● Continuous recording is applied to each day by default. 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to.

  • Page 68: Configure Alarm Triggered Recording

    Digital Video Recorder User Manual face detection, vehicle detection, line crossing detection, etc. Steps 1. Go to System → Event. 2. Configure the event detection and select the channel(s) to trigger the recording when event occurs. Refer to Event for details. 3.

  • Page 69: Configure Holiday Recording

    Digital Video Recorder User Manual The interval of capturing live picture. 3. Go to Storage → Capture Schedule. 4. Select the camera to configure the picture capture. 5. Set the picture capture schedule. Refer to Configure Recording Schedule for details. 4.1.10 Configure Holiday Recording You may want to have different plan for recording on holiday, this function allows you to set the recording schedule on holiday for the year.
  • Page 70 Digital Video Recorder User Manual safety and reliability. Before You Start You must set the storage mode to Group before you set the HDD property to Redundancy. For detailed information, refer to Configure HDD Group. There should be at least another HDD which is in Read/Write status.

  • Page 71: Configure 1080P Lite Mode

    Digital Video Recorder User Manual 7. Click OK to save settings. 4.1.12 Configure 1080p Lite Mode When 1080P Lite Mode is enabled, the encoding resolution at 1080P Lite (real-time) is supported. If not, up to 1080P (non-real-time) is supported. Go to Storage → Advanced to enable or disable 1080P Lite Mode. 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five...

  • Page 72: Play Smart Searched Video

    Digital Video Recorder User Manual Note 256x playing speed is supported. Figure 4-6 Play Normal Video 4.2.3 Play Smart Searched Video In smart playback mode, the device can analyze videos that containing motion, line, or intrusion detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection ( ) in the toolbar at the bottom to play the video as your desire.

  • Page 73: Play Custom Searched Files

    Digital Video Recorder User Manual Figure 4-7 Payback by Smart Search 4.2.4 Play Custom Searched Files You can play video by customized search conditions. Steps 1. Go to Playback. 2. Select camera(s) from the list. 3. Click Custom Search at the lower-left corner. 4.
  • Page 74 Digital Video Recorder User Manual Add Tag Files Steps 1. Go to Playback. 2. Search and play back the video file(s). 3. Click to add the tag. 4. Edit the tag information. 5. Click OK. Note Max. 64 tags can be added to a single video file. Play Tag Files Steps 1.

  • Page 75: Play By Sub-Periods

    Digital Video Recorder User Manual Figure 4-9 Searched Tag Files 5. Select a tag file, and play the video on the search results interface. 4.2.6 Play by Sub-periods The video files can be played in multiple sub-periods simultaneously on the screen. Steps 1.

  • Page 76: Play External Files

    Digital Video Recorder User Manual Figure 4-10 Search Log Files 4. Choose a log with a video file and click to start playing the log file. Figure 4-11 Play Log Files 4.2.8 Play External Files You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device.

  • Page 77: Playback Operations

    Digital Video Recorder User Manual 4.3 Playback Operations 4.3.1 Normal/Smart/Custom Video During the playback, you can select the following three modes to play the video. Normal Video files from the continuous recording. Smart Video files from events and alarm triggered recording. Custom Video files searched by custom conditions.

  • Page 78: Switch Between Main Stream And Sub-Stream

    Digital Video Recorder User Manual 4.3.4 Switch between Main Stream and Sub-Stream You can switch between the main stream and the sub-stream during the playback. Icon Description Play the video in main stream. Play the video in sub-stream. Note The encoding parameters for the main stream and sub-stream can be configured in Storage → Encoding Parameters.

  • Page 79: Digital Zoom

    Digital Video Recorder User Manual 4.3.7 Digital Zoom Digital Zoom zooms into the live image in different magnifications (1x to 16x). Steps 1. Start live view. 2. Click from the toolbar. 3. Move the sliding bar or scroll the mouse wheel to zoom in/out the image to different magnifications (1x to 16x).

  • Page 80: Chapter 5 Smart Analysis

    Digital Video Recorder User Manual Chapter 5 Smart Analysis Note The functions in this section are only available for certain models. 5.1 Engine Configuration Each engine processes a specified VCA type as its working mode. You can configure the engine working mode as your desire.

  • Page 81: Task Configuration

    Digital Video Recorder User Manual Note If the engine has been bound with channel(s), switching engine working mode will unbind the engine and channel(s), and cancel the related smart event of the channel. 3. Click Apply to save the settings. 5.2 Task Configuration You can view the task status in task configuration.

  • Page 82: Configure Enhanced Vca Mode

    Digital Video Recorder User Manual 1) Click Edit. 2) Optional: Check Enable of Display Status and Notify Surveillance Center. 3) Set Start Time of video to analyze. 4) Click OK. 4. Check cameras and click Enabled to start analyzing. Task status includes 3 conditions: Disabled, Waiting, and Enabled. ●...

  • Page 83: Face Picture Library Management

    Digital Video Recorder User Manual Figure 5-3 Facial Detection 3. Select a camera to configure. 4. Check Enable Face Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of face detection. 6. Set the detection sensitivity. Sensitivity range: [1-5]. The higher the value is, the more easily the face will be detected.

  • Page 84: Configure Face Picture Comparison

    Digital Video Recorder User Manual Note You can click to edit the library name or delete the library. Upload Face Pictures to the Library Face picture comparison is based on face pictures in the library. You can upload a single face picture or import multiple face pictures to the library.
  • Page 85 Digital Video Recorder User Manual Figure 5-4 Face Picture Comparison 2. Select a camera. 3. Select Mode as Face Picture Comparison. 4. Check Enable Face Picture Comparison. 5. Optional: Set Comparison Failed Prompt, Comparison Succeeded Prompt, and Enable Alarm Output Pulse. Comparison Failed Prompt It will display the prompt in live view Target Detection (with Facial Detection checked) or Facial Recognition when face picture comparison failed.

  • Page 86: Face Picture Search

    Digital Video Recorder User Manual it will trigger a pulse to open the gate. The pulse is between 100 to 900 ms. You can set Alarm Output Pulse (ms) in System → Event → Normal Event → Alarm Output. 6. Select face picture libraries and set similarity. 7.
  • Page 87 Digital Video Recorder User Manual Figure 5-5 Search by Uploaded Picture 2. Select a channel. 3. Select face pictures for search. – Click Upload Sample from Local and select face pictures from your local directory. – Click Upload Sample from Face Picture Database and select face pictures from created face picture libraries.
  • Page 88 Digital Video Recorder User Manual Figure 5-6 Search by Personal Name 2. Set the start time and end time of the face pictures to search. 3. Select a channel. 4. Enter a name. 5. Click Start Search. The search result list displays 1 channel. 6.

  • Page 89: Perimeter Protection

    Digital Video Recorder User Manual What to do next Refer to View Searching Result. View Searching Result ● Double click a file to view the related video. ● Click Add to Face Database to add the selected file(s) to a face picture library. ●...
  • Page 90 Digital Video Recorder User Manual Figure 5-7 Intrusion Detection 3. Check Enable Intrusion Detection. 4. Optional: Check Save VCA Picture to save the captured intrusion detection pictures. 5. Set the detection rules and detection areas. 1) Select a virtual panel. Up to 4 virtual panels are selectable. 2) Set Time Threshold, and Sensitivity.

  • Page 91: Line Crossing Detection

    Digital Video Recorder User Manual 5.5.2 Line Crossing Detection Line crossing detection detects people, vehicles, and objects crossing a set virtual line. The detection direction can be set as bidirectional, from left to right or from right to left. Steps 1.

  • Page 92: Region Entrance Detection

    Digital Video Recorder User Manual 4) Click Draw Region. 5) Draw a virtual line in the preview window. 7. Set the arming schedule. Refer to Configure Arming Schedule. 8. Set linkage actions. Refer to Configure Linkage Actions. 9. Click Apply. Note For iDS-7200 series, you can set Target Detection as Human or Vehicle.

  • Page 93: Region Exiting Detection

    Digital Video Recorder User Manual 2) Set Sensitivity. The higher the value is, the easier the detection alarm will be triggered. Its range is [0-100]. 3) Click Draw Region, and draw a quadrilateral in the preview window. 7. Set the arming schedule. Refer to Configure Arming Schedule. 8.

  • Page 94: Human Body Detection

    Digital Video Recorder User Manual 9. Click Apply. 5.6 Human Body Detection Go to Smart Analysis → Smart Analysis → Engine Configuration. Configure at least one engine usage as Picture Recognition-Human Body. Refer to Engine Configuration for details. Go to Smart Analysis → Smart Analysis → Task Configuration to enable the task for camera. For details, refer to Task Configurationfor details.

  • Page 95: Human Body Search

    Digital Video Recorder User Manual Figure 5-11 Human Body Detection 1) Select the detection area to configure from the Area drop-down list. Up to 8 detection areas are selectable. 2) Check Enable Area to enable the selected detection area. 3) Edit the area name in Scene Name. The scene name can contain up to 32 characters. 4) Click Draw Area to draw a quadrilateral in the preview window and then click Stop Drawing.
  • Page 96 Digital Video Recorder User Manual 1) Select result file(s) from the search result interface, or check Select All to select all files. 2) Click Export to export the selected file(s) to a backup device. Note You can click to view export progress.You can click to return to search interface.

  • Page 97: Motion Detection

    Digital Video Recorder User Manual Add Search Result as Sample Picture You can add searched human body pictures as sample pictures. And then search human body pictures by the sample pictures. Steps 1. Search human body pictures. 2. In search result interface, click to select a picture and click Add to Sample. 3.

  • Page 98: Vehicle Detection

    Digital Video Recorder User Manual 5.8 Vehicle Detection Vehicle detection is available for the road traffic monitoring. In vehicle detection, the passed vehicle can be detected and the picture of its license plate can be captured. You can send alarm signal to notify the surveillance center.

  • Page 99: Target Detection

    Digital Video Recorder User Manual Figure 5-12 Vehicle Search 4. Click Start Search. The search result list displays 1 channel. 5. Click Channel to select a channel as your desire. It will display search results for the selected channel. 6. Export search results. 1) Select result file(s) from the search result interface, or check Select All to select all files.

  • Page 100: View People Counting Statistics

    Digital Video Recorder User Manual 4. Optional: You can select channels that require picture capture. The unselected channels will not capture picture. 1) Click at the left bottom of live view interface. 2) Select channel(s), the checked channel(s) will capture picture. All channels are selected as default.
  • Page 101 Digital Video Recorder User Manual 4. Set Date to analyze. Figure 5-14 Heat Map Interface 5. Click Counting. The results will be displayed in graphics marked in different colors. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area.

  • Page 102: Chapter 6 Event

    Digital Video Recorder User Manual Chapter 6 Event 6.1 Normal Event Alarm 6.1.1 Configure Video Loss Alarms Video loss detection detects video loss of a channel and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Loss. 2.

  • Page 103: Configure Exceptions Alarms

    Digital Video Recorder User Manual 5. Check Input. 6. Set the arming schedule. Refer to Configure Arming Schedule. 7. Set linkage actions. Refer to Configure Linkage Actions. 6.1.4 Configure Exceptions Alarms Exception events can be configured to take the event hint in the Live View window and trigger alarm output and linkage actions.

  • Page 104: Vca Event Alarm

    Digital Video Recorder User Manual 6.2 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first. Note ● VCA detections must be supported by the connected IP camera. ●...

  • Page 105: Object Removal Detection

    Digital Video Recorder User Manual 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects are left in the region. If the value is 10, an alarm is triggered after the object is left and stayed in the region for 10s. Its range is [5s-20s]. Sensitivity Similarity of the background image to the object.

  • Page 106: Audio Exception Detection

    Digital Video Recorder User Manual 5. Optional: Check Save VCA Picture to save the captured object removable detection pictures. 6. Follow these steps to set the detection rules and detection areas. 1) Select Arming Region. Up to 4 regions are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity.

  • Page 107: Defocus Detection

    Digital Video Recorder User Manual 4. Optional: Check Save VCA Picture to save the captured audio exception detection pictures. 5. Set the detection rules: 1) Select Exception Detection. 2) Check Audio Loss Exception,Sudden Increase of Sound Intensity Detection,and/or Sudden Decrease of Sound Intensity Detection. Audio Loss Exception Detects a steep sound rise in the surveillance scene.

  • Page 108: Sudden Scene Change Detection

    Digital Video Recorder User Manual Figure 6-6 Defocus Detection 3. Select a camera to configure. 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured defocus detection pictures. 6. Drag the Sensitivity slider to set the detection sensitivity. Note Sensitivity range: [1-100].

  • Page 109: Pir Alarm

    Digital Video Recorder User Manual Figure 6-7 Sudden Scene Change 3. Select a camera to configure. 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured sudden scene change detection pictures. 6. Drag the Sensitivity slider to set the detection sensitivity. Note Sensitivity range: [1-100].

  • Page 110: Configure Arming Schedule

    Digital Video Recorder User Manual Figure 6-8 PIR Alarm 3. Select a camera to configure. 4. Check PIR Alarm. 5. Optional: Check Save VCA Picture to save the captured of PIR alarm pictures. 6. Set the arming schedule. Refer to Configure Arming Schedule. 7.

  • Page 111: Configure Linkage Actions

    Digital Video Recorder User Manual Figure 6-9 Set Arming Schedule 4. You can click Copy to copy the current day arming schedule settings to other day(s). 5. Click Apply to save the settings. 6.4 Configure Linkage Actions Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email.

  • Page 112: Configure Buzzer

    Digital Video Recorder User Manual simultaneously in several channels, you must configure the auto-switch dwell time. Note Auto-switch will terminate once the alarm stops and back to the live view interface. Steps 1. Go to System → Live View → General. 2.

  • Page 113: Configure Email Linkage

    Digital Video Recorder User Manual 4. Select Notify Surveillance Center. 6.4.4 Configure Email Linkage The system can send an email with alarm information to a user or users when an alarm is detected. Steps 1. Go to System → Network → Advanced → Email. 2.

  • Page 114: Configure Audio And Light Alarm Linkage

    Digital Video Recorder User Manual 6.4.7 Configure Audio and Light Alarm Linkage For certain cameras, you can set the alarm linkage action as audio alarm or light alarm. Before You Start ● Ensure your camera supports audio and light alarm linkage. ●...

  • Page 115: Chapter 7 File Management

    Digital Video Recorder User Manual Chapter 7 File Management 7.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → All Files/Human Files/Vehicle Files. 2. Specify detailed conditions, including time, camera, event type, etc. Note ●...

  • Page 116: Chapter 8 Pos Configuration

    Digital Video Recorder User Manual Chapter 8 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. Note This function is only available for certain models.
  • Page 117 Digital Video Recorder User Manual Figure 8-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 118 Digital Video Recorder User Manual machine must be unique. Set the Allowed Remote IP Address of the device sending the POS message. USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 8-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232.

  • Page 119: Configure Pos Text Overlay

    Digital Video Recorder User Manual Figure 8-4 Sniff Settings 8.2 Configure POS Text Overlay Steps 1. Go to System → POS. 2. Click Channel Linkage and Display.

  • Page 120: Configure Pos Alarm

    Digital Video Recorder User Manual Figure 8-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4. Set the characters overlay for the enabled POS. ● Character encoding format: currently the Latin-1 format is available ● Overlay mode of the characters to display in scrolling or page mod ●...
  • Page 121 Digital Video Recorder User Manual 4. Click Event Linkage on the POS adding or editing interface. Figure 8-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.

  • Page 122: Chapter 9 Storage

    Digital Video Recorder User Manual Chapter 9 Storage Note The available functions in this chapter may vary according to different models. 9.1 Storage Device Management 9.1.1 Manage Local HDD Configure HDD Group Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings.
  • Page 123 Digital Video Recorder User Manual Figure 9-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode. 10.

  • Page 124: Add A Network Disk

    Digital Video Recorder User Manual Steps 1. Go to Storage → Storage Device. 2. Click of desired HDD. 3. Select HDD Property. HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability.

  • Page 125: Manage Esata

    Digital Video Recorder User Manual Figure 9-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.
  • Page 126 Digital Video Recorder User Manual eSATA usage as data storage and manage the eSATA. Steps 1. Go to Storage → Advanced. 2. Select eSATA Usage as Export or Record/Capture. Export Use the eSATA for backup. Record/Capture Use the eSATA for record/capture. Refer to the following steps for operating instructions. Figure 9-4 eSATA Mode What to do next If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or...

  • Page 127: Disk Array

    Digital Video Recorder User Manual Figure 9-5 Configure eSATA for Auto Backup 9.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a "RAID", an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails.
  • Page 128 Digital Video Recorder User Manual configuration is RAID 5. Before You Start Install at least 3 HDDs. If more than 10 HDDs are installed, 2 arrays will be created. To maintain reliability and stability running of the HDDs, it is recommended to use of enterprise-level HDDs of the same model and capacity.
  • Page 129 Digital Video Recorder User Manual Figure 9-6 Create Array 6. Enter Array Name. 7. Select RAID Level as required. 8. Select the physical disks to constitute the array. Table 9-1 The Required Number of HDDs RAID Level The Required Number of HDDs RAID 0 At least 2 HDDs.

  • Page 130: Rebuild An Array

    Digital Video Recorder User Manual 9.2.2 Rebuild an Array The array status includes Functional, Degraded, and Offline. To ensure the high security and reliability of the data stored in an array, take immediate and proper maintenance of the arrays according its status. Functional No disk loss in the array.
  • Page 131 Digital Video Recorder User Manual Figure 9-9 Array List Manually Rebuild an Array If no hot spare disks are configured, rebuild a degraded array manually. Before You Start At least one available physical disk must exist to rebuild an array. Steps 1.
  • Page 132 Digital Video Recorder User Manual Figure 9-10 Rebuild Array 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding."...

  • Page 133: Chapter 10 Network Settings

    Digital Video Recorder User Manual Chapter 10 Network Settings 10.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.

  • Page 134: Configure Port Mapping (Nat)

    Digital Video Recorder User Manual Contact your Internet service provider for details about PPPoE service. 10.3 Configure Port Mapping (NAT) Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. Before You Start If you want to enable the UPnP™...

  • Page 135: Configure Wi-Fi

    Digital Video Recorder User Manual ● External Port indicates the port No. for port mapping in the router. ● The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other.
  • Page 136 Digital Video Recorder User Manual Figure 10-4 Connect to a Wireless Network 2. Check Enable Wi-Fi. 3. Connect to a wireless network. Connect to an 1. Double click the wireless network from the list as you desired. Automatically 2. Set wireless network parameters. Searched Wireless 3.

  • Page 137: Configure Snmp

    Digital Video Recorder User Manual 10.5 Configure SNMP You can configure SNMP settings to get device status and parameter information. Before You Start Download the SNMP software to receive device information via the SNMP port. By setting the trap address and port, the device is allowed to send alarm events and exception messages to the surveillance center.
  • Page 138 Digital Video Recorder User Manual Figure 10-5 SNMP Settings 2. Check Enable. A message will pop up to notify about a possible security risk. Click Yes to continue. 3. Configure the SNMP settings as needed. Trap Address SNMP host IP address. Trap Port Port of the SNMP host.

  • Page 139: Configure Email

    Digital Video Recorder User Manual Note You can configure SNMP v2 and SNMP v3 parameters via web browser in Configuration → System → Advanced Settings → SNMP. 10.6 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.

  • Page 140: Configure Port

    Digital Video Recorder User Manual The email address of the user to be notified. Attached Image Check to send email with attached alarm images. The interval is the time between sending two subsequent alarm images. Interval The time interval for capturing the attached images. 3.
  • Page 141 Digital Video Recorder User Manual Figure 10-6 Port Settings 2. Configure port settings as needed. Alarm Host IP/Port With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.

  • Page 142: Configure Onvif

    Digital Video Recorder User Manual For IPv4, it covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is recommended to use an IP address ranging from 239.252.0.0 to 239.255.255.255. When adding a device to the CMS software, the multicast address must be the same as that of the device.

  • Page 143: Chapter 11 User Management And Security

    Digital Video Recorder User Manual Chapter 11 User Management and Security 11.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.

  • Page 144: Edit The Admin User

    Digital Video Recorder User Manual 5. Click OK. In the User Management interface, the added new user is displayed on the list. 11.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1.

  • Page 145: Edit An Operator/Guest User

    Digital Video Recorder User Manual 6. Check Export of GUID File to export the GUID file for the admin user account. Note When the admin password is changed, export the new GUID to the connected USB flash drive in the Import/Export interface for the future password resetting. 7.

  • Page 146: Manage User Permissions

    Digital Video Recorder User Manual 11.2 Manage User Permissions 11.2.1 Set User Permissions For an added user, you can assign the different permissions, including local and remote operation of the device. Steps 1. Go to System → User. 2. Select a user from the list, and then click to enter the permission settings interface.
  • Page 147 Digital Video Recorder User Manual Searching and viewing logs and system information of device. Local Parameters Settings Configuring parameters, restoring factory default parameters, and importing/exporting configuration files. Local Camera Management Adding, deleting, and editing of IP cameras. Local Advanced Operation Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.

  • Page 148: Set Live View Permission On Lock Screen

    Digital Video Recorder User Manual Remotely viewing live video of the selected camera(s). Local Manual Operation Locally starting/stopping manual recording and alarm output of the selected camera(s). Remote Manual Operation Remotely starting/stopping manual recording and alarm output of the selected camera(s). Local Playback Locally playing back recorded files of the selected camera(s).

  • Page 149: Configure Password Security

    Digital Video Recorder User Manual Figure 11-4 Set Live View Permissions on Lock Screen 4. Set the permissions. Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 11.3 Configure Password Security 11.3.1 Export GUID File The GUID file can help you to reset password when you forget it.

  • Page 150: Configure Security Questions

    Digital Video Recorder User Manual Steps 1. Go to Configuration → System → User Management → User Management. 2. Select the admin user. 3. Click Account Security Settings. 4. Click Modify. Figure 11-5 Export GUID File 5. Click Export in Export GUID File. 6.

  • Page 151: Configure Reserved Email

    Digital Video Recorder User Manual 2. Select the admin user. 3. Click Account Security Settings. 4. Click Modify. Figure 11-6 Configure Security Questions 5. Set the security questions. 6. Click OK. 7. Enter the admin password. 8. Click OK. 11.3.3 Configure Reserved Email The reserved email will help you to reset password when you forget your password.

  • Page 152: Reset Password

    Digital Video Recorder User Manual Figure 11-7 Configure Reserved Email 3. Click OK. 11.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 11.4.1 Reset Password by GUID You can reset password by GUID via web browser.

  • Page 153: Reset Password By Security Questions

    Digital Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

  • Page 154: Reset Password By Reserved Email

    1. Insert a USB flash drive to your device. 2. Click Export to export the QR code to USB flash drive. 3. Email the QR code to pw_recovery@hikvision.com as attachment. 6. Check your reserved email, and you will receive a verification code within 5 minutes.

  • Page 155: Chapter 12 System Management

    Digital Video Recorder User Manual Chapter 12 System Management 12.1 Configure Device Steps 1. Go to System → General. 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard. Resolution Configure video output resolution.

  • Page 156: Manual Time Synchronization

    Digital Video Recorder User Manual 12.2.1 Manual Time Synchronization Steps 1. Go to System → General. 2. Configure the date and time. 3. Click Apply to save the settings. 12.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.

  • Page 157: Network Detection

    Digital Video Recorder User Manual 4. Set the DST Bias. Set the time (30/60/90/120 minutes) offset from the standard time. 5. Click Apply to save the settings. 12.3 Network Detection 12.3.1 Network Traffic Monitoring Network traffic monitoring is the process of reviewing, analyzing and managing network traffic for any abnormality or process that can affect network performance, availability and/or security.

  • Page 158: Export Network Packet

    Digital Video Recorder User Manual transmitted data packet. Steps 1. Go to Maintenance → Network → Detection. 2. Select a network card in Select NIC. 3. Enter the destination IP address in Destination Address. 4. Click Test. Figure 12-2 Test Network Delay and Packet Loss 12.3.3 Export Network Packet After the recorder accessing network, you can use USB flash drive to export network packet.

  • Page 159: Storage Device Maintenance

    Digital Video Recorder User Manual You can view the real-time bandwidth statistics. Steps 1. Go to Maintenance → Network → Stat. Figure 12-4 Network Resource Statistics 2. View the bandwidth statistics, including IP Camera, Remote Live View, Remote Play, Net Total Idle, etc.

  • Page 160: Detection

    Digital Video Recorder User Manual Figure 12-5 Bad Sector Detection Note ● You can pause/resume or cancel the detection. ● After testing has been completed, you can click Error information to see the detailed damage information. 12.4.2 S.M.A.R.T. Detection HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques.

  • Page 161: Hdd Health Detection

    Digital Video Recorder User Manual Figure 12-6 S.M.A.R.T. Settings Interface Note To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed. The related information of the S.M.A.R.T. is shown, and you can check the HDD status. 12.4.3 HDD Health Detection You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017.

  • Page 162: Configure Disk Clone

    Digital Video Recorder User Manual Figure 12-7 Health Detection 2. Click a HDD to view details. 12.4.4 Configure Disk Clone Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Steps 1.

  • Page 163: Repair Database

    Digital Video Recorder User Manual 2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone destination. 3. Click Clone. 4. Click Yes on the pop up message box to create the clone. 12.4.5 Repair Database Repairing database will rebuild all databases.

  • Page 164: Upgrade By Ftp

    Digital Video Recorder User Manual 2. Click Local Upgrade to enter the local upgrade interface. Figure 12-10 Local Upgrade 3. Select the firmware update file from the storage device. 4. Click Upgrade to start upgrading. After the upgrade is completed, the device will reboot automatically to activate the new firmware.

  • Page 165: Upgrade By Hik-Connect

    Digital Video Recorder User Manual Upgrade. Click Browse to upload the firmware, and upgrade the device. 12.5.4 Upgrade by Hik-Connect After logging the device into Hik-Connect, the device would periodically check for the latest firmware from Hik-Connect. If an upgrade firmware is available, the device will notify you when you log in.

  • Page 166: Log Management

    Digital Video Recorder User Manual Figure 12-12 Import/Export Configuration File 2. Export or import the device configuration files. – Click Export to export configuration files to the selected local backup device. – To import a configuration file, select the file from the selected backup device and click Import.

  • Page 167: Search & Export Log Files

    Digital Video Recorder User Manual Figure 12-13 Log Storage 2. Set Log Storage Mode. System Default Each disk will allocate a certain space to store logs in 6 months. After 6 months, old logs will be overwritten. Custom You can set Log Storage Period and allocate Log Disk for log storage. When the log disk is full, logs that exceed the period will be overwritten.

  • Page 168: Upload Logs To The Server

    Digital Video Recorder User Manual Figure 12-15 Log Search Results Note Up to 2,000 log files can be displayed each time. 5. Related Operation: Click or double-click it to view detailed information. Click it to view the related video file. Export/Export ALL Click it to export all the system logs to the storage device.

  • Page 169: One-Way Authentication

    Digital Video Recorder User Manual 3. Set Upload Time, Server IP Address, and Port. 4. Optional: Click Test to test if parameters are valid. 5. Click Apply. 12.7.4 One-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server via web browser.

  • Page 170: Restore Default Settings

    Digital Video Recorder User Manual 8. Optional: Click Test to test if the connection is valid. 9. Click Save. 12.8 Restore Default Settings Steps 1. Go to Maintenance → Default. Figure 12-19 Restore Default Settings 2. Select the restore type from the following three options. Restore Defaults Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the...

  • Page 171: Configure Onvif

    Digital Video Recorder User Manual 12.9.1 Configure ONVIF ONVIF protocol allows the connection with third-party cameras. The added user accounts have the permission to connect other devices via ONVIF protocol. Steps 1. Go to Maintenance → System Service → ONVIF. 2.

  • Page 172: Rtsp Authentication

    Digital Video Recorder User Manual Figure 12-20 Address Filter 2. Check Enable. 3. Select Restriction Mode. Choose to filter by IP address or MAC Address. 4. Select Restriction Type. The device mechanism will allow or forbid specific IP/MAC address to get access to your device.

  • Page 173: Rtsp Digest Algorithm

    Digital Video Recorder User Manual 12.9.4 RTSP Digest Algorithm RTSP digest algorithm is based on RTSP protocol, it is an algorithm for digest authentication of the user authentication. You can configure RTSP digest algorithm via web browser. Go to Configuration → System → Security → Authentication via web browser to select the required RTSP digest algorithm type.

  • Page 174: Picture Url Digest Authentication

    Digital Video Recorder User Manual of the user authentication. You can configure HTTP/web digest algorithm via web browser. Go to Configuration → System → Security → Authentication via web browser to select the required digest algorithm type. 12.9.8 Picture URL Digest Authentication When using HTTP protocol to download the pictures which are uploaded by SDK, picture URL digest authentication controls whether the picture download process requires digest authentication or not.

  • Page 175: Chapter 13 Appendix

    Digital Video Recorder User Manual Chapter 13 Appendix 13.1 List of Applicable Power Adapter Only use power adapters listed below. Power Adapter Model Specifications Manufacturer Shenzhen Honor Electronic ADS-26FSG-12 12024EPG 12 V, 2 A Co., Ltd. Moso Power Supply MSA-Z3330IC12.0-48W-Q 12 V, 3.33 A Technology Co., Ltd.

  • Page 176: Glossary

    Digital Video Recorder User Manual Power Adapter Model Specifications Manufacturer Technology Co., Ltd. 13.2 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.

  • Page 177: Communication Matrix

    Digital Video Recorder User Manual Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network. NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz.

  • Page 178: Device Command

    Digital Video Recorder User Manual 13.4 Device Command Please scan the QR code below to view the device command document. Figure 13-2 Device Command 13.5 Frequently Asked Questions 13.5.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? Reason 1.

  • Page 179: Why Is The Video Recorder Notifying The Stream Type Is Not Supported

    Digital Video Recorder User Manual network camera is added? Reason The camera password is too weak. Solution Change the camera password. Warning We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.

  • Page 180: How To Confirm The Video Recorder Is Using H.265 To Record Video

    Digital Video Recorder User Manual 4. Cable damage causes weak video signal. 5. The video in connector of video recorder is broken. Solution 1. Ensure connectors are connected firmly. 2. Go to System → General. Ensure the output standard is correct. 3.

  • Page 181: Why Is The Ip Address Of Network Camera Being Changed Automatically

    Digital Video Recorder User Manual Destination Address, and click Test to see if the network is reachable. 13.5.9 Why is the IP address of network camera being changed automatically? Reason When network camera and video recorder are using the same switch but in different subnets, the video recorder will change the IP address of network camera to the same subnet as itself.

  • Page 182: Why Is There No Recorded Video After The Motion Detection Is Set

    Digital Video Recorder User Manual panel is fastened. 2. If it makes non-continuous beeps (3 long, 2 short), take HDD error as an example, check if the device has installed HDD. If not, you can go to System → Event → Normal Event → Exception, and uncheck Event Hint Configuration to disable HDD error event hint.

  • Page 183: Why Is The Video Sound Quality Not Good

    Digital Video Recorder User Manual 3. The control protocol is not correct. Solution 1. Check if RS-485 cable is properly connected. 2. Change RS-485 interface, and try again. 3. Ensure control protocol is Pelco. 13.5.16 Why is the video sound quality not good? Reason 1.
  • Page 184 UD30030B...

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