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Buffalo TeraStation HS-DTGL/R5 User Manual

Buffalo technology hs-dtgl/r5 terastation user manual
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User Manual
TeraStation
HS-DTGL/R5
www.buffalotech.com
v2.4

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  • Page 1 User Manual TeraStation HS-DTGL/R5 www.buffalotech.com v2.4...
  • Page 2 Congratulations on your new TeraStation! This user manual is intended to assist you in configuring it. If you run into difficulties or need additional help, feel free to contact our 24/7 Technical Support at (866) 75-610 (USA & Canada only). Technical Support in Europe is available between the hours of 9am - 6pm (GMT) Monday through Thursday and 9am-4:30 pm (GMT) Friday for this product. Customers in Europe can obtain Technical Support using the following information: Email: helpdesk@buffalo-technology.ie | Web: www.buffalo-technology.com This user manual uses images representative of TeraStation user interfaces and software. Because we’re constantly updating our product, the images and text in this manual may vary slightly from the images and text displayed by your TeraStation. These changes are minor and should not affect the ease of setup adversely. As time passes, future user interfaces, updated software, and later versions of this manual may be available for download at our web site: http://www.buffalotech.

  • Page 3: Table Of Contents

    Table of Contents TeraStation Quick Setup..4 TeraNavigator Setup...8 Accessing.TeraStation.Data.from.a.PC..14 Accessing TeraStation Data from a Mac... 17 TeraStation.Diagram..21 Advanced.Settings..24 Basic Settings... 25 Network.Settings..26 Disk Management... 28 Adding Extra Hard Drives... 34 Shared Folders..39 Groups... 42 Users... 43 Printers..47 Backups ...51 PCast.and.DLNA...

  • Page 4: Terastation Quick Setup

    TeraStation Quick Setup Begin setting up your TeraStation by plugging your power cable and. Ethernet cable into the back of the.TeraStation.as.shown.
  • Page 5 Connect your cables Plug.the.other.end.of.the.Ethernet cable. into a hub, router, or switch in your network.. TeraStation Quick Setup Plug.the.power cord.into.a.wall. socket...
  • Page 6 Make sure that the power switch. on. the. rear. of. the. TeraStation. is. in. the. ON. position, with the “I” symbol pressed down. Press. the. power button. on. the. front panel. The LED’s will swirl as your TeraStation boots up. After your TeraStation has completed booting up and the LED’s have ceased to swirl, check the LINK/ACT LED.on.the.front.of.the.TeraStation.. . If it’s lit, then your TeraStation is connected properly, and you can go on to page 8. If it’s not lit, turn to page 7 for troubleshooting.
  • Page 7 TeraStation Quick Setup The TeraStation’s Ethernet port will automatically adjust to use either a Crossover or Patch cable, so you may connect the TeraStation to your network with either type of Ethernet cable. Buffalo Technology.doesn’t.recommend.connecting.the.TeraStation.directly.to.a.PC. Verify.that.the.LINK/ACT LED on the front of TeraStation is lit (see page 6’s picture). If it’s lit, go to page 8 to continue setting up TeraStation. If the LINK/ACT LED is still not lit, try the suggestions below to verify that you’re not suffering from common setup problems. Having problems? Make sure that: •.the TeraStation and the router, hub or switch are both powered on, •.the Ethernet cable is securely plugged in at both ends, and •.the Ethernet cable is not damaged. Verify this by trying a different Ethernet cable. . If problems persist, contact our 24/7 technical support at (866) 75-610.(USA.&.Canada.only).. . Technical Support in Europe is available between the hours of 9am - 6pm (GMT) Monday through Thursday and 9am-4:30 pm (GMT) Friday for this product. Customers in Europe can obtain Technical Support using the following information: Email: helpdesk@buffalo-technology.ie | Web: www.buffalo-technology.com...

  • Page 8: Teranavigator Setup

    TeraNavigator Setup Insert the TeraNavigator CD into your PC’s CD-ROM drive. Setup should automatically launch. If it does not, manually launch setup.exe by pressing the Start.menu.and.selecting.the.Run... option. When.the.Run dialog opens, type d:\setup.exe (where d is the drive letter of your CD-ROM drive). Press.OK to.continue.
  • Page 9 TeraNavigator Setup TeraNavigator is now running. Please press the Install Client Utility icon, and then Start...When. installation is finished, press Launch..
  • Page 10 TeraNavigator Setup The.TeraStation Client Utility allows you to easily configure TeraStation’s network settings. The tabs show the names of available TeraStations. If you have more than one TeraStation on the network, click the tab of the one you want to select it. While a TeraStation’s tab is selected, its IP Address is visible and the View Shares button will take you directly to its network shares and folders. See page 69 for more information on TeraStation Client Utility. For now, make sure that the proper TeraStation’s tab is selected, click Setup, and choose Browser Management..
  • Page 11 This login prompt will appear. Enter admin for the user name. Until you change it, the password for the admin account will be password...Press.the.OK button when finished. TeraNavigator Setup User name: admin Password: password See page 44 to change your password. If you’ve forgotten your password, see page 64. If this login prompt does not appear, your DHCP server may not be functioning correctly. If DHCP is disabled, you may re-enable it, or verify that the TeraStation’s IP address (page 10) is in the same range as that of your PC. See page 69 and page 70 to manually configure your TeraStation’s IP.address.if.necessary.
  • Page 12 TeraNavigator Setup You.are.now.logged.in.to the TeraStation Management Utility...Bookmark this page in your browser so it can be easily accessed for future configuration changes. You can also get here by typing http://TERASTATION_NAME into a Web browser, where TERASTATION_NAME is the name of your TeraStation that you set on page 13. For detailed explanations of each menu and setting, please refer.to.the Advanced Settings section (starting on page 24) of this manual. To continue setup, click on.the.Basic.link.on.the.left.side..
  • Page 13 TeraNavigator Setup Here on the Basic page, begin by changing the name.of.your.TeraStation.in.the.TeraStation Hostname field. A friendly, easy-to-remember name.is.recommended...The.name.cannot. contain any spaces or special characters. Alphanumeric characters, hyphens, and underscores.are.allowed. A short description of the TeraStation can be entered.into.the TeraStation Description field. You’ll then see this description in Network Neighborhood on Windows machines. Make sure that the date and time are correct in.Date and Time Setup...To.synchronize.clock. settings with your computer, press Use Local Time. Once desired fields have been completed, press the.Apply button at the bottom of the page. For more information on the Configuration Utility, turn to Advanced Settings, beginning on page 24.
  • Page 14 TeraNavigator Setup Congratulations! You’ve completed basic setup. For more detail on the other settings available in your TeraStation, turn to Advanced Settings, beginning on page 24.. To access TeraStation data: Press.the.Start menu, select the Run... option. When the Run dialog opens, type \\TeraStation_ Name (where ‘TeraStation_Name” is the TeraStation Hostname set on page 13). Press the OK. button to continue.

  • Page 15: Accessing.terastation.data.from.a.pc

    Accessing TeraStation Data from a PC TeraStation’s root directory will appear. You will see all of the configured shares, including share, the preconfigured data folder. All users can read and write to all folders unless otherwise configured. To set up security and password protection, or add other shares to your TeraStation, please refer to pages 38 - 40 of this manual. To change your RAID configuration, see pages 29 - 32. To setup a printer see the Printers section beginning on page 45. Drive letters can also be mapped to shares on your TeraStation; see page 16 for more information. Note: If this page does not appear, or if you receive a popup window from your firewall saying that a NetBios Session has been blocked from your TeraStation’s IP address, you will need. to. add. your. TeraStation’s. IP. address. to. your firewall’s trusted zone. You can get your TeraStation’s.
  • Page 16 Accessing TeraStation Data from a PC From the TeraStation’s Root Directory screen (see page 15), click the Tools pull down menu and select.Map Network Drive; Map Network Drive will run. Select the drive letter you would like to map from.the.Drive: pull down menu. Enter the \\TeraStation_Name\share_name.in.the.Folder: field, where TeraStation_Name.is.the.TeraStation Name set on page 13 and share_name is.share.(if.you’re. mapping to this preconfigured folder) or the name of another shared folder that you set up on page 25. You may browse for a shared folder by pressing the Browse button and searching through the Entire Network.and.then.the.Microsoft Windows Network...Check.the.Reconnect at logon checkbox to have Windows connect to this mapped drive everytime it starts. When finished, press the Finish button. TeraStation is now mapped to a drive letter.

  • Page 17: Accessing Terastation Data From A Mac

    If your Mac does not automatically detect your TeraStation’s Share folder and put it on your desktop, you will need to add the TeraStation to the Mac’s server list. Begin by clicking Go, and.then.choose.Connect to Server. Accessing TeraStation Data from a Mac In.the.Server Address field, enter your TeraStation’s.IP.address.in.the.form.smb:// ipaddress (where “ipaddress” is your TeraStation’s IP address), and click Connect... If.you.don’t.know.your.TeraStation’s.IP. address, see page 19.
  • Page 18 Accessing TeraStation Data from a Mac Select.Guest.and.click.on.Connect. Select the volume that you want to mount, such as share.or.share-mac, from.the.list.of.folders.on.the.TeraStation. The share will open. A link to the shared folder will appear on your desktop.
  • Page 19 Accessing TeraStation Data from a Mac If you don’t know your TeraStation’s IP address, there are several.ways.to.get.it. One simple method is to use the TeraStation client utility (included on your CD) to find your TeraStation(s). Just click on the tab for your TeraStation and you’ll be able to read its IP.address...You.must.have.a.Windows.PC.running.on.the. network to use the TeraStation client. See page 69 for more on.the.TeraStation.client.utility. If you have an all-Mac network with no Windows PCs available, you can get the TeraStation’s IP address from your router’s configuration utility. Many Buffalo routers list this information.on.the.Client Monitor page, as shown to the right. Consult.your.router’s.documentation.for.instructions.on. identifying.client.IP.addresses.
  • Page 20 TeraStation Expansion TeraStation has four USB 2.0 ports, two on the front panel and two on the rear. These ports can be used for adding external USB Hard Drives or a USB Printer. TeraStation will then share the USB devices, allowing everyone on the network to use them. Up to four external USB hard drives, or one printer and three hard drives, may be added to TeraStation. To connect a USB printer or hard drive to TeraStation, simply plug it into one of the four USB Ports. USB Hard Drive Information: You may plug in additional USB hard drives to any of the four USB ports on your TeraStation. See page 34 for setting up your USB hard drive under TeraStation. See page 38 for information on setting up shared folders on a USB Hard Drive. Page 37 will show you how to reformat the USB Hard Drive. Page 49 shows you how to set up TeraStation to backup to a USB Hard Drive. USB Printer Information: See page 45 to set up a USB Printer as a network printer on TeraStation.

  • Page 21: Terastation.diagram

    1. Power Button.–.Press.and.release.the.Power. Button to turn the TeraStation on. Hold it down for 3 seconds to turn the TeraStation off... 2. USB Ports – USB ports on both front and rear panels of the TeraStation may be used to connect USB hard drives, a printer, or an additional.

  • Page 22: Terastation Diagram

    11. Diagnostic LED – The Diagnostic LED may flash when the TeraStation encounters an error. In this event, please contact our 24/7 technical support at (866) 75-610. (USA. &. Canada. only; see page 71 for European tech support information). Power – This LED glows a steady green while the TeraStation is operating normally. It blinks quickly during bootup and shutdown, and slowly while the TeraStation is in sleep mode.
  • Page 23 18. UPS interface – An Uninterruptable Power Supply can use this interface to safely shut down your TeraStation in the event of a power failure. This interface is non-LPS. DP-1, DP-1P, DP-2, or DP-2P cables may be used to connect to.the.UPS... 19. 10/100/100 Mbps Ethernet Port. –. Use. this port to connect your TeraStation to a switch, a router, or another computer. The port is autosensing, so either a conventional Ethernet cable or a crossover Ethernet cable may be used.

  • Page 24: Advanced.settings

    Advanced Settings Browser Management Tool - Home Welcome.to Advanced Settings!..We’ll.discuss. the many adjustments you can make to your TeraStation. Begin by bringing up the.Browser Management.screen.that.you. bookmarked on page 12. You are now at Home...Notice.that.Home is lit up in yellow in.the.screenshot.to.the.left...You.can.return. to this page at any time by clicking on Home. from.the.menu.at.the.left.of.your.Browser Management screen. Here, you can see basic information about your TeraStation’s setup. Now, click the Basic.link.from.the. menu.on.the.left.side.of.your.screen.

  • Page 25: Advanced Settings

    Advanced Settings Basic You.may.modify.your.TeraStation’s.hostname. and description under Hostname Setup. Make sure that the date and time are correct in.Date and Time Setup...To.synchronize.time. settings with those in your computer, press Use Local Time..To.have.your.system.time. automatically set by an NTP server, enable NTP Server.and.enter.an.IP.address.for.the.NTP. server... Ensure that both the Display Language.and.the. Windows Client Language.are.set.to.languages. that you’re comfortable with. If.you.need.to.access.your.TeraStation.with. FTP or AppleTalk, enable these protocols under Network.Sharing.Services. Once desired fields have been completed, press the.Apply button.
  • Page 26 Advanced Settings Network (IP Address Properties) In most networks, TeraStation will get its IP address automatically from a DHCP server. You may disable DHCP here. If DHCP is disabled and an IP address is not set manually, it.will.default.to.address.of.the.form.192.168. xxx.xxx, where each xxx is a number from 1- 254, with subnet mask 255.255.0.0. The.TeraStation’s.IP Address, Subnet Mask, Default Gateway Address, and DNS Server address may all be entered manually under IP Address Properties.. Ethernet Frame Size may also be set manually on this page. Click.Apply.after.making.any.changes..
  • Page 27 Advanced Settings Network (Workgroup/Domain) To make your TeraStation a member of a workgroup or domain, enter the appropriate information into the fields on this page and click Apply. If the TeraStation is to be part of a Windows Domain, the TeraStation should be added beforehand to the Domain Controller with a computer account in Server Manager.

  • Page 28: Disk Management

    Advanced Settings Disk Management (Drive Properties) This page shows the current properties of your hard drives and RAID Arrays. To change these settings, click on.RAID Configuration.at.left.
  • Page 29 TeraStation.uses.RAID (“Redundant Array of Independent Disks”) technology to control the four hard drives in your TeraStation. RAID may be configured several ways: RAID Spanning - All four drives are striped into one large drive, giving the maximum capacity for your TeraStation. This size is the one listed on your TeraStation’s box and shows the total capacity of the TeraStation with no data used for redundancy. RAID Spanning is fast and efficient, but with no redundancy, if one hard drive fails, all data on the TeraStation is lost. RAID 1 (mirroring) - Hard drives (or spanned pairs of hard drives) are arranged in mirrored pairs. Each half of the pair reads and writes exactly the same data. This costs you half the total capacity of your TeraStation, but provides excellent redundancy. If a hard drive fails, the mirror continues to supply data, so you may work on normally. You may replace the damaged or defective drive at any time, and normal RAID 1 mirroring will then be automatically restored. RAID 5 (parity) - All drives in a RAID 5 array reserve part of their data space for parity information, allowing all data to be recovered if a single drive fails. The parity information takes up about one hard drive’s worth of space, so if you set up all four drives in the TeraStation as a RAID 5 array, your usable capacity will be about 3/4 of the total capacity of the TeraStation. RAID 5 is an excellent compromise between efficiency and security. If a single drive fails, no data is lost. After the damaged or defective drive is replaced, your TeraStation will automatically restore all data to the new drive and resume normal RAID 5 operation. This is how your TeraStation is set up out of the box.
  • Page 30 Advanced Settings Disk Management (RAID Configuration) This page shows your current RAID arrays. You.may.delete.old.arrays.or.create.new.ones. by clicking on the underlined RAID Array #. under.RAID Array Configuration... You may also disable RAID Array Error Detection Response from this page. Normally, this is set to. automatically. shut. down. the. RAID. array. when. an. error. is. detected.. . Though. it. is. not. recommended, you may disable that behavior by clicking Disable.and.then.Apply.under.RAID Array Error Detection Response...
  • Page 31 Disk Management (RAID Configuration) A configured RAID array may be deleted by pushing the.Delete RAID Array button. This will free up all hard.drives.listed.under.Disk.Structure. To configure an unconfigured array, put checks next to the hard disks you want included in the.array.(under.Disk Structure).and.choose. your.RAID mode...Click.Setup RAID Array.when. ready. It may take several minutes to complete setting up the RAID array. When it’s finished, a Disk Check.will.run. Advanced Settings...
  • Page 32 Advanced Settings Disk Management (Disk Check) . When.RAID Configuration is done, you’ll see this screen. To configure a new array, click on.RAID Array # and go back to the bottom of page 31. To set up shares turn to page 38.
  • Page 33 Advanced Settings Disk Management (RAID Configuration) . You’ll.see.this.screen.when.your.new.RAID. Array is completely configured. Click on Shared Folders and turn to page 38 to begin setting up shares on your TeraStation.
  • Page 34 Advanced Settings Disk Management (USB Settings) If you’ve plugged an external USB hard drive into one of the USB ports on your TeraStation, you may set it up from this page. Click on its name under USB Disk Setup to begin.
  • Page 35 Advanced Settings Disk Management (USB hard drive setup) From here you can see your USB hard drive’s setup information. If the hard drive’s information isn’t displayed properly, try restarting your USB hard drive and then restarting your TeraStation. Some USB hard drives must be reformatted from within TeraStation before they can be assigned shares...Press Format USB Disk, or choose Disk Format from the left-side menu, to begin reformatting your USB hard disk. Turn to page 37 for more information on reformatting disks. Turn to page 38 to set up shares on your USB hard drives.
  • Page 36 Advanced Settings Disk Management (Disk Check) To initiate a comprehensive disk check on a hard drive or array of drives, select the hard drive or array.that.you.want.to.check.from.the.Target Disk dropbox and click the Select Target button.
  • Page 37 Disk Management (Disk Format) Advanced Settings To format a hard drive or array, select it from the.Target Disk dropbox. Choose the file system.desired.from.the.File System dropbox (internal drives can only be formatted with XFS). Note that FAT32 has a 4 gigabyte file size limit. If you choose FAT32 for your file system, you will not be able to store files larger than 4 gigabytes on the drive. Buffalo Technology.recommends.the.XFS file system. Press.Select Target Disk.when.done... Depending on the size of the target hard disk or array, a Disk Format may take several hours to complete.

  • Page 38: Shared Folders

    Advanced Settings Shared Folders To begin setting up shares on your TeraStation, select Shared Folders from the left side menu, and.then.click.the.Add button under Shared Folders Setup.
  • Page 39 Advanced Settings Add a new Shared Folder To add a new shared folder, enter a name for it.in.the.Shared Folder Name box and choose which.Disk Space.it.will.reside.in...You.may. also choose which operating systems the share will support by putting the appropriate checks next to Shared Folder OS Support, and whether the share supports the Recycle Bin by putting a dot next to Enable.or.Disable. Enter a Shared Folder Description.and.a.Remote Backup Password.if.you.desire...Click.the.Apply button to build the new shared folder.

  • Page 40: Groups

    Advanced Settings Shared Folders (Access restrictions) To.use.Access Restrictions for a share, put a dot next to Enable... Highlight groups or users in the All Groups/ Users column and use the left-pointing arrow buttons (located just to the left of each box) to move individual groups or users from the All Groups/Users.column.to.the.Read Only box (if you.want.to.give.them.read.access.only).or.all. the.way.to.the.Writable box, if you want to give them full access to the share. Right-pointing arrows will move highlighted users or groups back to the right. Click.Apply when you have your groups and users in the appropriate boxes. To set up new groups and users, see pages 42 and 43.
  • Page 41 Advanced Settings Shared Folders (Anonymous FTP Setup) To allow Anonymous FTP, choose Enable.for.Anonymous FTP Server...Select.a.folder.to.share.from. the.Anonymous User Public Shared Folder (only one folder may be shared by anonymous FTP) and choose whether you want the share to be Writable, or Read Only...Click.the.Apply button to set up anonymous FTP. If.FTP Server is disabled in the Basic window, this page will not be accessible. Anonymous FTP mode uses port 8021 (i.e. ftp://IP Address:801).
  • Page 42 Group Management Add a name and a description to the Add New Group fields. Put checks next to each Member User. that you want to be part of the group. Click Apply. when your group is set up the way you want it. Advanced Settings To.Delete a group, put a check next to its name and click.Delete. To add a group to your TeraStation, click.Add.
  • Page 43 User Management The. Add New User dialog will appear. Enter a. User Name, Password, and User Description. for.the.new.user.and.click.the.Apply button. If a user will be accessing the TeraStation from a Windows 95/98 computer, their password should be 15 characters or less. Mac users’s passwords should be 9 characters or less.
  • Page 44 User Management (changing passwords) Enter the desired new password in both boxes and.click.Apply. Advanced Settings To change an account’s password, click on the name.of.the.account.under.User Settings. Note: if.a.user name.and password.are.used..to.log.into. user’s windows computer or domain, the same user name and password should be used when creating the user’s account on the TeraStation, or problems accessing shared folders may occur.

  • Page 45: Troubleshooting Multiple Shares

    Troubleshooting Multiple Shares error occurs when connecting to at least one secure, restricted share. Due to a constraint in Microsoft Windows, only one set of credentials can map drive letters for a network resurce such as the TeraStation. As such, only one username and password can be used while mapping a drive. If unsecure, unrestricted shares are mapped and then an attempt to map a secure, restricted share occurs, then this error will occur. To prevent this, you must create all mapped shares using the same login and password information. Please follow the steps on the next page to remedy this problem.
  • Page 46 Mapping Multiple Shares If only unrestricted shares are being mapped, then it’s not necessary to set a username and password for shares. Multiple mapped drives to unrestricted shares can exist without a username or password as long as no restricted, secure shares are mapped. When mapping any share, select the Connect using a different user name option. A login and password prompt will appear. Use the username and password required by any secure, restricted.shares.for.all shares. All mapped shares must use the same username and password! Advanced Settings...

  • Page 47: Printers

    Print Server (Settings) A USB printer, plugged into a USB port on either the front or the rear of your TeraStation, may be used.as.a.Windows Print Server and/or an Apple Print Server on your network by choosing Enable. on this page as appropriate and then clicking Apply... TeraStation supports most PostScript printers. It doesn’t support bi-directional printers. Non-PostScript printers are not supported by Buffalo. You may be able to get enough information from a printer’s documentation to get it to work, but our technical support cannot help you with this.
  • Page 48 Print Server - Printer Share Installation If TeraStation is set up to share your printer (page 45), you can easily add the printer to any Windows PC on your network. Follow these steps for each PC that you want to be able to access the printer. . Access the TeraStation by pressing Start, selecting the Run... option, and entering \\TeraStation_Name (where TeraStation_ Name is the name you set on page 21). Press the OK button when finished. Right.click.on.the.lp.icon.and.select.Connect...You’ll. receive.
  • Page 49 Print Server - Printer Share Installation (continued) The.Add Printer Wizard will launch. Select the proper driver for your printer. If your printer is not in the list, you’ll have to insert the CD that came with your printer into your PC’s CD-ROM drive and press the Have Disk button. Refer to your printer documentation for further information on installing your printer if necessary. Press OK to finish. If.lp is the only printer installed on the PC, then it will automatically be set as the default printer. If it’s not the only printer, you may make it the default printer by clicking Printers and Faxes in Control Panel, right clicking on the lp printer icon and selecting the Set as Default Printer option from the File drop- down.menu.
  • Page 50 Print Server (Delete Print Queue) TeraStation. Finally, you may try turning the TeraStation off, turning the printer off, turning the printer back on, and then turning the TeraStation back on again. Advanced Settings If a corrupt print job is sent to a printer, printing may suddenly fail. If your print jobs seem to be locked up, clearing the print queue may.resolve.the.issue. To execute the Delete Print Queue program, press the Delete button. This will clear all current print jobs. Users will have to re-send any incomplete print jobs to the printer. If there are still problems printing to the printer, then check the printer manufacturer’s documentation for troubleshooting information. Also, verify that the USB cable is securely fastened to both the printer and the...

  • Page 51: Backups

    Advanced Settings Disk Backup To create a backup job, click on an underlined Job Number.. . The. Edit Backup Job. dialog. will. appear. If.the Disk Sleep function is enabled, disable it (page 61) before creating a backup job.
  • Page 52 Advanced Settings Disk Backup (Edit Backup Job) A. Backup Job. can. run. regularly. on. a. daily. or. weekly schedule, or immediately by appropriate choices.in.the.Backup Job Schedule field. Date. and. Time for the backup may be entered, and. Encryption. and. Compression enabled or disabled. Enable Overwrite Backup. to. have. each scheduled backup write over the previous backup, or Differential Backups to backup only files changed since the previous backup.
  • Page 53 Advanced Settings Disk Backup (TeraStation List) Press.Refresh.to.get.a.list.of.TeraStations.on.your.network. Note: Disk Backups between two TeraStations use port 8873 for encrypted backups and port 873 for backups with no encryption.
  • Page 54 Advanced Settings Disk Backup (Add TeraStation) To add a TeraStation to your network, enter its numerical IP address in the Remote TeraStation IP Address field and click the Add to List button.

  • Page 55: Pcast.and.dlna

    PCast and DLNA Settings To access PCast and DLNA settings, click PCast.in.the.left-side.menu.. PCast and DLNA are special services that can run within TeraStation, allowing it to be a media.server.for.LinkTheater.or.other.digital. multimedia players. The LinkTheater product is a media player that connects to your television.and.streams.multimedia.content... The.PCast.service.allows.you.to.stream.any. multimedia.content.directly.from.TeraStation. Home Server to the LinkTheater. DLNA is an industry standard supported by many digital multimedia players. If you do not own a multimedia player, PCast and DLNA settings can be completely ignored. For more information on LinkTheater, please visit Buffalo Technology’s web site at . http://www.buffalotech.com and look under Multimedia Products.
  • Page 56 Limit DLNA Client Access: Choose.what.devices.can.access.your.TeraStation.media.server...See. page 57 for more information on configuration. Update Media List: This updates the list of multimedia folders and files displayed by your media player. Some changes may not be shown until the list is refreshed or the media player rebooted. PCast and DLNA Settings Media Servers: The.Media Server Function will.need. to be enabled for this function to work. If you do not own a LinkTheater or DLNA media player than disabling this feature is recommended. Media Folder: The.Media Folder specifies which shared folder to share with the media player(s). All of the multimedia files inside this shared folder will be available to the media player(s). NOTE: At this time, only one shared folder can be accessed. Please make sure that all of the multimedia files you wish to share with the media player(s) are in this shared folder. Media Server Password: Restrict.access.to.your. TeraStation media server by specifying a password.
  • Page 57 PCast Settings - Choose Devices Get to this page by clicking Choose Devices.on.the. previous page. Search for DLNA Client: This.will.show.a.list. of.all.clients.that.can.connect.to.the.TeraStation. media server. For any that you want to have access, put a checkmark next to their MAC address.and.click Allow Access...You.can.deny. access to any DLNA client by checking it and clicking.Deny Access...

  • Page 58: Maintenance

    Maintenance (Notification) * SMTP server must be of open type. There’s no provision for entering a username or password. Advanced Settings If your TeraStation is remotely managed, you may choose to receive nightly status reports and be notified of any disk events by email. To set this up, enable Mail Notification.and. enter the IP address of your SMTP server* in.the.SMTP Server Address field. Select a Subject line for the emails (i.e. “TeraStation report”) and enter the email address of each person you want to receive notification emails into.a.Recipient Mail Address field.
  • Page 59 Advanced Settings Maintenance (UPS Settings) You may enable Synchronize with UPS.and. UPS Automatic Shutdown from this page. Consult your Uninterruptable Power Supply’s documentation for further information about setting up your UPS system. TeraStation’s UPS interface is serial. USB-type UPS interfaces are not currently supported. See pages 23 and 60 for more information on TeraStation’s.UPS.interface.
  • Page 60 Maintenance (UPS Details) Signal APC_UPS_Shutdown OMR_UPS_Shutdown This is the connector pin assignment for the Description UPS serial port on the TeraStation. APC_Line_Fail +12V OMR_Line_Fail Advanced Settings...
  • Page 61 Advanced Settings Maintenance (Disk Sleep Function) If there are regular periods when your TeraStation is not in use, you may want to schedule disk sleeping. Enable Disk Sleep, select the time that you want to initiate sleep mode, and select the time that you want the TeraStation to “wake up” and resume normal operation. Click Apply...To. avoid conflicts, do not use the Disk Sleep Function.concurrently.with.Disk Backup.
  • Page 62 Advanced Settings Maintenance (Shutdown) From the Shutdown page, press Apply.to.shutdown.TeraStation...This.has.the.same.function.as. holding down the power button on the front of TeraStation, but may be done remotely.
  • Page 63 Maintenance (Initialization) The.INIT button on the rear of your TeraStation normally returns the TeraStation.to.factory.settings.when.held.down.for.15.seconds...This.affects. Admin Password, Ethernet Frame Size, and IP Address. If the Remain option has been selected on the screen below, then the Admin Password will not be reset when the INIT button is held down. Pressing.Apply.for.Restore Defaults.from. Maintenance/Initialization.resets.Admin. Password, Hostname, TeraStation Description, NTP Settings, Workgroup Settings, Access Restrictions, User Settings, Group Settings, Mail Notifications, UPS Settings, Disk Sleep, and Disk Backup. If you select the Remain. option for Admin Password.and.then.click. Apply, the admin password will no longer be reset when the INIT button on the TeraStation is.held.down. Advanced Settings...
  • Page 64 Advanced Settings System Status (System Information) This page shows you the System Information for your TeraStation.
  • Page 65 Advanced Settings System Status (USB Details) This page shows you details on USB hard drives and printers plugged into your TeraStation.
  • Page 66 Advanced Settings System Status (Drive Properties) This page shows you the properties of all hard drives and RAID.arrays.in.and.attached.to.your.TeraStation.
  • Page 67 Advanced Settings System Status (Network Information) This page shows you the System Information for your network connection.

  • Page 68: System Status

    System Status User Access Status This page shows you the current status of all users on the system.

  • Page 69: Client.utility

    TeraStation Client Utility This.is.the.TeraStation Client Utility...Installed. on your PC, it allows you to access each of the TeraStations. on. your. network.. . Click. Refresh List to get tabs for each of your TeraStations. Each tab shows the Host Name, Workgroup, IP Address, and Subnet Mask of the associated TeraStation, as well as the version of firmware it’s.running. With a TeraStation’s tab selected, you can click on.the.View Shares button to go directly to its root.share...Clicking.the.Setup pulldown menu and. selecting. Browser Management. takes. you. to the browser management tool that we began exploring on page 24. And clicking Setup.and.
  • Page 70 TeraStation Client Utility IP Address Setup Here, you may enter your IP address.and.Subnet Mask manually, or enable your TeraStation to acquire them automatically from a DHCP server. You’ll need the administrator password to use this.screen...Press.OK.when.you’re.done.

  • Page 71: Troubleshooting

    If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of any of the Web-Based configuration screens. Run a ‘Normal’ Disk.Scan.in.the.event.of.this.error...If. that doesn’t work, try running a ‘Thorough’ Disk Scan. Additionally, if that still does not resolve the problem, a format is recommended. Formatting the drive will delete all of the data on it so back up any data you can before formatting. Finally, if none of the above solutions help, then please contact Technical Support (see pages 81 and 82 for Technical Support contact information). DIAG LED codes: One blink every second: RAID Array Configuration is running normally One blink every four seconds: RAID Error Four blinks every four seconds: Internal Fan Error Five blinks every four seconds: Flash ROM Error Six blinks every four seconds: Hard Drive Error Seven blinks every four seconds: RAM, LAN, or HDD Controller Error Troubleshooting...
  • Page 72 Troubleshooting Should a Hard Drive Fail: When using RAID1 or RAID5 - The failed drive will have a red light blinking in the STATUS/FULL position of the front display. If you need to determine which drive has failed, restart the TeraStation and watch which disk LED illuminates red. After replacing the failed drive, RAID will restore your array. When using Standard Mode - The failed drive will have a red light blinking in the STATUS/FULL position of the front display. To determine which drive has failed, restart the TeraStation and watch which disk LED illuminates red. After replacing the failed drive, all data on that drive will be lost.

  • Page 73: Replacing A Hard Drive

    If a STATUS/FULL LED is blinking, note the drive number before continuing. Use a clean, padded work area to dissassemble your TeraStation. You’ll need a #2 phillips screwdriver. You will be removing and replacing a total of 22 screws to replace a hard drive, so keep each screw that you remove carefully in a safe place. Be careful not to drop the TeraStation, or cut yourself on sharp interior metal parts. Buffalo Technology is not responsible for any damage that you do to yourself or your TeraStation while changing out a hard drive! Be careful. Remove all cables and place the unit on its top, exposing the four rubber feet. Remove the rubber feet. Each foot is held in place by one screw. M3 Screw 6mm Replacing a Hard Drive...
  • Page 74 Remove the 3 screws from the rear panel as shown. M3 Screw 4mm Remove the cover by sliding it towards the rear of the TeraStation. Remove the front panel by removing the 4 screws on the sides of the TeraStation that hold it in place. M2.5 Screw 2.5mm Replacing a Hard Drive...
  • Page 75 Unplug and detach the LED cable at the point indicated. Remove the three screws from the side panel. M3 Screw 4mm Remove the indicated screw from the base panel. M3 Screw 6mm Replacing a Hard Drive...
  • Page 76 The side panel can be opened towards the front of the TeraStation. Unplug the power and hard drive cables from the motherboard. .Remove.the.three.screws.as.indicated.from.the.hard.drive.chassis. M3 Screw 4mm Replacing a Hard Drive...
  • Page 77 Replacing a Hard Drive Place the TeraStation on its base and slide out the hard drive chassis... Remove the power plugs from all four hard drives.
  • Page 78 Remove.the.4.screws.from.the.sides.of.the.failed.hard.drive...Note.that. the hard drive chassis is marked with numbers corresponding to the drive numbers on the front display. 4mm HD screw (note that the threads are coarser than the M3 screws; please do not get them mixed up!) ..Remove.the.failed.hard.drive.from.the.chassis... Install the replacement hard drive. Replacing a Hard Drive...
  • Page 79 Reassembly is the reverse of dissassembly. Reconnect cables and power to your TeraStation. Login to the TeraStation’s Web-based configuration tool. Click the error link on the first page of the management interface. Follow the steps shown in the manager to rebuild the RAID Array. The TeraStation should now be back in the state it was prior to the hard drive failure. If you were using RAID 5 or RAID 1, your data should be restored. Replacing a Hard Drive...

  • Page 80: Technical Specifications

    LAN Standards: Transmission Types: Access Media: Media Interface: USB Standard: USB Connector: Data Transmission Speed: UPS: Power Consumption: Dimensions: Weight: Operating Environment: Technical Specifications IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T 1000Mbps/100Mbps/10Mbps; 100BASE-TX 4B/5B, MLT-3;10BASE-T Manchester Coding CSMA/CD RJ-45 USB 2.0 Hi-Speed (HS) Full-Speed (FS) Low-Speed (LS) USB A Connector (4) Max: 480 Mbps (HS Mode) Max: 12 Mbps (FS Mode) UPS Compatible (Serial port connection) 17W Maximum 6.6” x 8.7” x 9.5” (168 x 221 x 241 mm.) 15.8 lb. (7.2 kg.) 32° - 95° F; 20-80% non-condensing...

  • Page 81: Technical Support

    Contact Information (North America) Buffalo Technology USA Inc. 4030 West Braker Lane, Suite 120 Austin, TX 78759-5319 GENERAL INQUIRIES Monday through Friday 8:30am-5:30pm CST Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@ buffalotech.com TECHNICAL SUPPORT North American Technical Support by phone is available 24 hours a day, 7 days a week. (USA and.Canada).. Toll-free: (866) 752-6210 | Email:.info@buffalotech.com.
  • Page 82 Contact Information (Europe) Buffalo Technology UK Ltd. 176 Buckingham Avenue, Slough, Berkshire, SL1 4RD United Kingdom GENERAL INQUIRIES Email: sales@buffalo-technology.com TECHNICAL SUPPORT Phone (UK only): 08712 50 12 60* Phone: +353 61 70 80 50 Email: helpdesk@buffalo-technology.ie *Calls cost 8.5p per minute Technical Support Operating Hours Monday - Friday (GMT) 9:00 AM - 6:00 PM Monday-Thursday 9:00 AM - 4:30 PM Friday...
  • Page 83 GPL Information (North America) Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below. For each individual product and revision, please send one individually packaged self addressed padded CD shipping envelope, containing a blank CD-R to the following address: Buffalo Technology USA Inc. 4030 W. Braker Lane Suite 120 Austin, TX 78759 Attn. GPL Department Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft or money order for $20 (USD) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD preparation. The CD-R should have the name of the product and revision number clearly written on the actual.CD-R.(not.on.the.insert). We do not send GPL source in bulk on a DVD. And order confirmation is not required by the GNU General Public License. We are more than happy to comply with your request; however, we must ask you to comply with our GPL distribution policy, which complies with the GNU General Public License. Sincerely, Buffalo Technology GPL Department...
  • Page 84 GPL Information (Europe) Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below. For each individual product and revision, please send one individually packaged self addressed padded CD shipping envelope, containing a blank CD-R to the following address: Buffalo Technology Ireland Ltd Free Zone East, Shannon, Co. Clare Ireland Attn. GPL Department Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft or money order for €20 (Euro) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD preparation. The CD-R should have the name of the product and revision number clearly written on the actual.CD-R.(not.on.the.insert). We do not send GPL source in bulk on a DVD. And order confirmation is not required by the GNU General Public License. We are more than happy to comply with your request; however, we must ask you to comply with our GPL distribution policy, which complies with the GNU General Public License. Sincerely, Buffalo Technology GPL Department...

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