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Symptom
Cannot hear the
● Is the earpiece volume too low?
other party.
When making a call,
● Is out of range indicator displayed? Or
a beeping sound
is heard from the
earpiece and a
● Is the wireless line busy or is the phone
connection cannot be
established.
● Is manner mode turned on?
The LED display
flashes but the ring
tone does not play.
● Is ring tone off indicator displayed?
● Are the plug and connector of the AC
Cannot charge the
battery pack.
● Is the battery pack installed correctly?
When the camera is
● Is a finger or other object covering the
activated, no subject
is displayed.
•
For more detailed information, visit the following au troubleshooting sites:
- From an au cell phone:
オンラインマニュアル (Online Manual) ⇒ 故障診断Q&A (Troubleshooting FAQ)
- From a PC: http://www.kddi.com/customer/service/au/trouble/kosho/index.html
Possible Cause
are you in a location where the signal is
too weak?
you are calling on another line?
ring tone off indicator displayed?
indicator displayed?
adapter (sold separately) inserted
properly?
camera lens?
⇒ au one Top ⇒ auお客さまサポート (au Customer Support) ⇒
Remedy
Press
during a call to increase the
earpiece volume.
Move to a location where out of range
indicator is no longer displayed.
End the call and try again later.
Hold down
for at least one second to
turn off manner mode.
Increase the volume of the incoming call
ring tone.
Insert the plug and connector firmly.
Correctly install the battery pack.
Check the position of the camera lens and
remove the obstacle.
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