Introduction - D-Link VoiceCenter DVX-2000MS User Manual

Section 1 - Product Overview

Introduction

D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is designed for small to medium-sized businesses
with support for up to 50 users. VoiceCenter is an IP-based phone system that provides numerous advantages over
traditional PSTN (analog) phone systems. Unlike previous generations of complicated, hard-to-use IP-based products,
VoiceCenter is easy to install, manage, and maintain. VoiceCenter is also portable - businesses that need to relocate
offices can take the phone system along. In addition, VoiceCenter provides state-of-the-art features such as Voice-
activated Dialing, built-in Automated Attendant for answering and routing calls, Call Logs for managing phone usage,
and Automatic Phone, and Gateway Discovery allowing for a simplified setup process.
VoiceCenter is a scalable solution that supports up to 50 IP Phones and Users on a network. There are no fees or
licenses required for adding more phones to the system. Thus, as your company grows and hires new employees, you
only need to purchases more phones.
There are two different types of VoiceCenter bundles: the DVX-2000MS-5 and DVX-2000MS-10. They both include one
DVX-2000MS PBX/Base Unit and one DVG-3104MS PSTN Gateway. In addition, the DVX-2000MS-5 includes five IP
Phones while the DVX-2000MS-10 includes ten phones. There are no additional fees or licenses required to add more
phones or Gateways to the system. Simply add more as needed - up to 50 phones and 50 PSTN lines*.
The DVX-2000MS PBX/Base Unit is the heart of VoiceCenter that runs the Microsoft Response Point phone system
software. Using a networked PC, the DVX-2000MS can be configured and used to manage an entire phone system.
With the Automatic Phone and Gateway Discovery feature, it automatically detects when IP phones or PSTN gateways
are connected to a network for easy hardware setup. At the same time, the DVX-2000MS routes all inbound/outbound
calls as well as internal calls. It also provides a call log to review and manage phone usage.
The DVG-3104MS PSTN Gateway enables SMBs to connect PSTN lines* to a VoiceCenter IP-based phone system
on a network. The Gateway provides four PSTN (FXO) ports for connecting up to four separate PSTN lines*. More
Gateways can be added to a network to accommodate additional PSTN lines*.
D-Link DVX-000MS User Manual