ViewSonic VX4380-4K User Manual
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ViewSonic VX4380-4K User Manual

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VX4380-4K
Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering your
product for future service. Warranty information contained in this User Guide will
describe your limited coverage from ViewSonic Corporation, which is also found on
our web site at http://www.viewsonic.com in English, or in specific languages using
the Regional selection box in the upper right corner of our website. "Antes de operar
su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS16845
P/N: VX4380-4K

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Summary of Contents for ViewSonic VX4380-4K

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.

  • Page 3: Table Of Contents

    Contents 1. Cautions and Warnings ........1 2. Getting Started ........... 4 2-1. Package Contents ............. 5 2-2. The Exterior of the Monitor ..........6 2-3. Hardware Installation ............7 2-4. Quick Installation ............... 9 2-5. Power On ................ 12 2-6.
  • Page 4 8. Compliance Information ........39 8-1. FCC Compliance Statement ........... 39 8-2. Industry Canada Statement ..........40 8-3. Declaration of RoHS2 Compliance ......... 40 8-4. Indian Restriction of Hazardous Substances ....42 8-5. Product Disposal at End of Product Life ......42 9.

  • Page 5: Cautions And Warnings

    1. Cautions and Warnings 1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings and follow all instructions. 4. Sit at least 18” / 45cm from the monitor. 5. When installing the monitor, please leave 10cm of open space around the monitor for ventilation safety purposes.
  • Page 6 15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display. 16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug.
  • Page 7 22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.

  • Page 8: Getting Started

    2. Getting Started Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you.

  • Page 9: Package Contents

    2-1. Package Contents Your monitor package includes: • Monitor • Power cord • Video cable • USB cable • Quick Start Guide NOTE: The video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

  • Page 10: The Exterior Of The Monitor

    2-2. The Exterior of the Monitor A. Front B. Left and Right C. Rear 1. Control panel (Expanded in 3-1) 2. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4) 3.

  • Page 11: Hardware Installation

    A. Wall Mounting (Optional) NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wall-mounting kit or height adjustment base, contact ViewSonic or your local dealer. Refer to the instructions that come ® with the base mounting kit. To convert your display from a desk- mounted to a wall-mounted display, do the following: 1.
  • Page 12 B. Using the Kensington Lock The Kensington security connector is located on the back side of the monitor. For more information on installation and usage please visit the Kensington website at http://www. kensington.com. Below is an example of setting up the Kensington lock on a table for your reference.

  • Page 13: Quick Installation

    2-4. Quick Installation Connect Signal Cables 1. Make sure both the LCD monitor and computer are turned OFF. 2. Remove rear panel covers if necessary. 3. Connect the signal cables from the LCD monitor to the computer. Audio out mini DP HDMI DisplayPort Power Connector...
  • Page 14 3.A. Please do not connect the DisplayPort out on the monitor to the DisplayPort or mini DP connector on the computer. DisplayPort out is used for daisy chain connection (Explained in section C) 3.B. Video and Audio Cable For a MAC with Thunderbolt output, please connect the mini DP end of the “mini DP to DisplayPort cable”...
  • Page 15 3.C. DisplayPort SST daisy chain connection With DisplayPort Single-Stream Transport (SST) support, you can daisy chain connect up to two VX4380-4K monitors. If your Graphic Card is DP 1.2 compliant and support SST mode, connect one end of DP cable to the DP output of the PC/Laptop.

  • Page 16: Power On

    3.D. Power Cable (and AC/DC adapter if required) Connect the female connector of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the AC outlet. 2-5. Power On Turn On LCD Monitor and Computer Turn ON the LCD Monitor, then turn ON the computer.

  • Page 17: Driver Installation (Windows 10 Setup)

    VX4380-4K SERIES.icm If your PC has not auto-detected the monitor, but is still functioning, you can download the driver from ViewSonic website and install it then restart.your computer and follow the steps above again. It is not imperative for your computer to detect the monitor for normal use, but it is recommended.

  • Page 18: Adjusting The Screen Image

    3. Adjusting the Screen Image 3-1. Setting the Timing Mode Set your monitor resolution to its recommended resolution (see section "specification") to get the best experience possible, with brilliant color and crisp text. Here is how: 1. Go to your display resolution settings window (each operating system will have a different process to get there).

  • Page 19: Using The Control Panel

    3-2. Using the Control Panel After setting the timing mode, use the buttons on the front or rear control panel to display and adjust OSD for screen image adjustment. * The postition refer to section 2.2 Bezel & OSD symbol explanation The bezel symbol explanation is stated below: Standby Power On/Off NOTE: Power light...
  • Page 20 The OSD Menu and OSD Quick-Menu Symbol explanations and their functional uses are stated below. Activation symbol to turn the various modes on when operating the menu system. Activation symbol to exit, go back or deactivate the desired function that is selected. Scrolls through menu options and adjusts the monitor controls.

  • Page 21: Osd Menu Introduction

    4. OSD Menu Introduction 4-1. OSD Menu Tree For an explanation of the OSD tree and pertaining functions, please refer to the 4-2 OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor.
  • Page 22 Joystick Button Custom1 Custom2 Custom3 FPS 1 Game Mode FPS 2 MOBA Exit Contrast (-/+) Contrast/Brightness Brightness (-/+) Audio Adjust Volume (-/+) Menu Menu OSD table detail items Exit (OSD off) HDMI1 HDMI2 Input Select DisplayPort miniDP Menu Menu OSD table detail items Standard Game Movie...
  • Page 23 VX4380-4K View Color Manual Input Audio Setup Select Adjust Mode Adjust Image Adjust Menu HDMI 1 HDMI 2 DISPLAYPORT mini DP 1980 x 1080 @ 60Hz Menu HDMI1 HDMI2 Input Select (for multi-source model) DISPLAYPORT miniDP Volume (-/+) Mute Audio Adjust...
  • Page 24 Menu Low Input Lag Black (-/+) Stabilization Advanced DCR (-/+) Blue Light Filter (-/+) Standard Response Time Advanced Ultra Fast (-/+) Green (-/+) ViewMode Standard Blue (-/+) Cyan (-/+) Magenta (-/+) Yellow (-/+) (-/+) Green (-/+) Blue (-/+) Saturation Cyan (-/+) Magenta (-/+)
  • Page 25 Menu Low Input Lag Black Stabilization (-/+) Advanced DCR (-/+) Blue Light Filter (-/+) Standard Response Time Advanced Ultra Fast (-/+) Green (-/+) Blue (-/+) Custom1 Cyan (-/+) Magenta (-/+) Yellow (-/+) (-/+) Green (-/+) Blue (-/+) Saturation Cyan (-/+) ViewMode Game Magenta...
  • Page 26 Menu (-/+) Green (-/+) Blue (-/+) Saturation Cyan (-/+) Custom2 Magenta (-/+) Yellow (-/+) Rename Recall Low Input Lag Black Stabilization (-/+) Advanced DCR (-/+) Blue Light Filter (-/+) Standard Response Time Advanced Ultra Fast (-/+) Game Green (-/+) Blue (-/+) Custom3 ViewMode...
  • Page 27 Menu Contrast (-/+) Contrast/Brightness Brightness (-/+) SRGB Bluish Cool Native Color Temperature Warm User Color Green Blue Auto Color Adjust Color Space Auto Color Range Full Range Limited Range Gamma Sharpness (-/+) Aspect Ratio Manual Fill Aspect Ratio Image Adjust Full Screen Overscan...
  • Page 28 Menu English Français Deutsch Español Italiano Suomi Language Русский Türkçe 日本語 한국어 繁體中文 简体中文 Resolution Notice Information OSD Timeout (-/+) OSD Background Setup Menu Power Indicator Auto Power Off 30 Minutes 45 Minutes Sleep 60 Minutes 120 Minutes Standard ECO Mode Optimize Conserve DisplayPort1.1...
  • Page 29 Menu HDMI1 HDMI2 Top Source Select DisplayPort miniDP PBP Top- HDMI1 Bottom HDMI2 Bottom Source Select DisplayPort miniDP Swap HDMI1 HDMI2 Left Source Select DisplayPort miniDP PBP Left- Setup Menu Multi-Picture HDMI1 Right HDMI2 Right Source Select DisplayPort miniDP Swap HDMI1 HDMI2 PIP Source Select...
  • Page 30 Menu HDMI1 HDMI2 Top-Left DisplayPort miniDP HDMI1 HDMI2 Top-Right DisplayPort miniDP Quad Multi-Picture Windows HDMI1 HDMI2 Bottom-Left DisplayPort Setup Menu miniDP HDMI1 HDMI2 Bottom-Right DisplayPort miniDP Standby Charger Auto Detect Memory Recall...

  • Page 31: Osd Menu Explanation

    If current input source is no signal, monitor will automatically switch to next input option. This function on some model is disabled by default. Black stabilization ViewSonic’s Black stabilization provides heightened visibility and detail by brightening dark scenes. Blue light filter Adjusts the filter that blocks high-energy blue light for a safer experience for our users.
  • Page 32 Color adjust Provides several color adjustment modes, to help adjust the color settings to fit our users’ needs. Color range Adjusts the color range, allowing users to adjust the range in RGB and YUV color settings. Color space Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).
  • Page 33 Color temperature Allows users to select specific color temperature settings to further customize their viewing experience. Explanation sRGB Standard color space used for the windows system, digital cameras and the Internet. NATIVE Native is a default color temperature. Recommended for general graphic design and regular use. Contrast Adjusts the difference between the image background (black level) and the foreground (white level).
  • Page 34 Toggles between the various input options that are available for that particular monitor. Low input lag ViewSonic offers low input lag, utilizing a monitor process reducer, which decreases signal latency. Under the low input lag submenu, you can select the appropriate speed for your desired use from the two options...
  • Page 35 Manual image adjust Displays the Manual Image Adjust menu. You can manually set a variety of image quality adjustments. Multi-picture Under MULTI-PICTURE MODE you can select the following settings, QUAD WINDOW, PBP TOP-BOTTOM, PBP LEFT-RIGHT, and PIP. The explanations for each setting are below. 1.
  • Page 36 Sharpness Adjusts the sharpness and picture quality of the monitor. ViewMode ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.

  • Page 37: Monitor Setting Management

    4-3. Monitor Setting Management OSD Timeout The OSD Timeout function, allows users to choose how long the OSD will reside on the screen after in-activity (number of seconds). OSD Background The OSD Background function allows users to turn off the OSD background while selecting and adjusting OSD settings.

  • Page 38: Specifications

    5. Specifications Type TFT (Thin Film Transistor), Active Matrix 3840X2160 LCD, 0.2451 mm x 0.2451 mm pixel pitch Display Size Metric: 107.99 cm Imperial: 43” (42.5” viewable) Color Filter RGB vertical stripe Glass Surface Anti-Glare Input Signal Video Sync TMDS digital (100ohms) :24-160 kHz, f :50-75 Hz Compatibility...
  • Page 39 <0.5W Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display. Please use the power adaptor from ViewSonic or authorized ® source only. The test condition follows EEI standard...

  • Page 40: Troubleshooting

    Loose or broken pins in the cable connector could cause an improper connection. • Connect the display to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Control buttons do not work...

  • Page 41: Cleaning And Maintenance

    7. Cleaning and Maintenance Safe Cleaning Practices • Make sure the display is turned off. • Never spray or pour any liquid directly onto the screen or case. To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
  • Page 42 Some chemical cleaners have been reported to damage the screen and/or case of the display. • ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners. Caution: Handle the monitor on the edges only.

  • Page 43: Compliance Information

    8. Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. 8-1. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause...

  • Page 44: Industry Canada Statement

    8-2. Industry Canada Statement CAN ICES-3 (B)/NMB-3(B) 8-3. Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown...
  • Page 45 Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below: Examples of exempted components are: 1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): (1) Short length (≦500 mm): maximum 3.5 mg per lamp.

  • Page 46: Indian Restriction Of Hazardous Substances

    0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. 8-5. Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.

  • Page 47: Copyright Information

    ® for energy efficiency. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

  • Page 48: Service Information

    Warranty and entitles you to receive new product updates and information if desired. Please complete this form to register your new product, then mail/fax to ViewSonic using the information provided on the following page. Items marked with an asterisk (*) are required.

  • Page 49: Customer Service

    NOTE: You will need the product serial number. Asia pacific Country/ Website T= Telephone Email Region C = CHAT ONLINE T= 886 2 2246 3456 ViewSonic service@tw.viewsonic. http://www.viewsonic.com.tw/ F= 886 2 2249 1751 Corporation Toll Free= 0800-899880 service.cn@ China www.viewsonic.com.cn T= 4008 988 588 cn.viewsonic.com...
  • Page 50 Europa www.viewsoniceurope.com/es/ service_es@ Spain www.viewsoniceurope.com/es/ support/call-desk/ viewsoniceurope.com Latinoamérica soporte@viewsonic. www.viewsonic.com/la/ T= 001-8882328722 (México) Italia e altri paesi di lingua http://www.viewsoniceurope. service_it@ www.viewsoniceurope.com italiana in com/eu/support/call-desk/ viewsoniceurope.com Europa Polska i inne http://www.viewsoniceurope.
  • Page 51 America AUS= 1800 880 818 Australia service@ www.viewsonic.com.au New Zealand au.viewsonic.com NZ= 0800 008 822 service.ca@viewsonic. Canada www.viewsonic.com T= 1-866-463-4775 C= http://www.viewsonic.com/ soporte@viewsonic. Latin America www.viewsonic.com/la/ la/soporte/servicio-tecnico service@ Middle East ap.viewsonic.com/me/ Contact your reseller ap.viewsonic.com service.us@viewsonic. T= 1-800-688-6688 (English) Puerto Rico &...

  • Page 52: Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
  • Page 53 6. Removal or installation of the product. 7. Causes external to the product, such as electric power fluctuations or failure. 8. Use of supplies or parts not meeting ViewSonic's specifications. 9. Normal wear and tear. 10. Failure of owner to perform periodic product maintenance as stated in User Guide, such as cleaning of user-cleanable projector filters.
  • Page 54 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. Limitation of implied warranties:...
  • Page 55 Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product,...
  • Page 56 Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

  • Page 57: Mexico Limited Warranty

    Display ® What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
  • Page 58 Causes external to the product, such as electrical power fluctuations or failure. Use of supplies or parts not meeting ViewSonic's specifications. Normal wear and tear. Any other cause which does not relate to a product defect.
  • Page 59 How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use.
  • Page 60 Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product,...
  • Page 61 Tel: 01(52)95-15-15-22-22 E-Mail: rrrb@sureste.com Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com Tijuana: FOR USA SUPPORT: ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 381 Brea Canyon Road, Walnut, CA. 91789 USA Col 20 de Noviembre Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Tijuana, Mexico E-Mail: http://www.viewsonic.com...

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