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FCC REQUIREMENTS
USER INSTRUCTIONS
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1. This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label
that contains, among other information, the FCC registration number and Ringer Equivalence
Number (REN) for this equipment. If requested, provide this information to your telephone
company.
2. The REN is useful to determine the quantity of devices you may connect to your telephone line and
still have all of those devices ring when your number is called. In most, but not all areas, the sum of
the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you
may connect to your line, as determined by the REN, you should call your local telephone company
to determine the maximum REN for your calling area.
3. If your answering machine causes harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance. But if advance
notice is not practical, you will be notified as soon as possible. You will be advised of your right to
file a complaint with the FCC.
4. Your telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the proper operation of your equipment. If they do, you will be given advance
notice so as to give you an opportunity to maintain uninterrupted service.
5. If there is a problem with this unit, the telephone company may ask you to disconnect this
equipment from the network until the problem has been corrected or you are sure that the
equipment is not malfunctioning.
6. Repairs can only be made by the manufacturer or an authorized service agency. Unauthorized
repairs void registration and warranty. Contact seller or manufacturer for details of permissible
user-performed routine repairs, and where and how to have other than routine repairs made.
7. This equipment may not be used on coin service provided by the telephone company. Connection to
party lines is subject to state tariffs. (Contact your state public utility commission or corporation
commission for information.)
Jack: RJ11 Ringer Equivalence: See bottom/underside of the TC-919 base unit.
CASIO PHONEMATE, Inc. 20665 Manhattan Place, Torrance, CA 90501
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes made by the user not approved by CASIO PHONEMATE can void the user's authority to
operate the equipment. This product is hearing aid compatible.
TROUBLESHOOTING
Recorded greeting sounds garbled or difficult to
Recorded messages are cut off.
hear.
The TC-919 is designed to disconnect from the line
Strictly follow the guidelines for recording your
after a caller stops talking. Calls may be cut off if a
greetings to ensure the best possible quality:
four second pause is detected, if the caller does not
1. Speak loudly and clearly about 7" from the
speak loud enough, or if the message is less than
Microphone.
four seconds in length.
2. Avoid any background noise.
You have more than one telephone number and
3. Greeting should be recorded using the voice of
are experiencing difficulty.
one person.
See MULTI-LINE INSTALLATION.
No dial tone is heard when calling out.
There is no sound during playback.
1. Place the handset in the charging cradle for about
Check and adjust the base volume control.
3 seconds to reset the security code.
2. Make sure the handset battery pack was charged
Between messages there is an operator recording
for at least 12-15 hours.
or a beep and dial tone.
3. Is the handset LOW BATT/RECORD INDICATOR
The caller has hung up without leaving a message. A
on?
shorter greeting will reduce the frequency of these
4. Check the telephone cord connection.
recordings.
Your incoming messages, greetings and machine
LO BATT INDICATOR on the handset lights.
settings were erased.
The handset needs to be charged.
Disconnection of the AC Adapter from the back of the
The unit does not automatically stop playing the
unit will cause the TC-919 to lose all recorded
greeting or recording a message when an
messages, greetings and other settings. Make sure
extension phone is picked up.
that you have looped the power cord through the AC
Hang up briefly and answer the call again.
Adapter Cord Holder on the back of the unit.
After several attempts the TC-919 will not operate
The unit does not record incoming messages.
properly.
1. Memory may be full. Erase messages to allow new
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Reset the TC-919 by unplugging the AC ADAPTER
messages to be recorded.
PLUG from the back of the unit for 10 seconds and
2. The VOLUME SWITCH may be set too low and
remove the battery (if one is installed). The greetings,
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recorded messages cannot be heard.
incoming messages and time/day stamp will be lost.
3. The machine may have been accidentally turned
Re-record the greeting and set the time and day.
off.
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If this action does not fix the problem, call the CASIO
4. The caller may have hung up within four seconds
PHONEMATE Helpline. CASIO PHONEMATE's Helpline
of the machine answering the call. The TC-919 will
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staff can often resolve problems or recommend
not record a message by design.
repair service when needed.
5. Your local telephone company may transmit
Unless you live close to a CASIO PHONEMATE
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signals that are recorded by your machine.
Service Center, you may be required to mail a
6. No calls were actually received.
product to CASIO PHONEMATE for repair. To mail
A
Calls on hold are disconnected.
the product to the service center you should:
1. The call placed on hold may have exceeded the
1. Package the unit in its original box or a
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five minute holding limit.
comparable package.
2. Review the hold section.
2. Include a clear and specific explanation of the
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The handset does not ring.
problem.
1. Place the handset in the charging cradle for about
3. Include your name, address, and phone number.
3 seconds to reset the handset security code.
4. Provide a legible photocopy of the dated store
2. Make sure the HANDSET RINGER SWITCH is on.
receipt for warranty purposes.
3. Check the AC Adapter and the telephone cord
connections.
IMPORTANT
SAFETY INSTRUCTIONS
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INSTALLATION INSTRUCTIONS
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at
the network interface.
4. Use caution when installing or modifying telephone lines.
SAFETY PRECAUTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use
a damp cloth for cleaning.
4. Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in
a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage
to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from
overheating, these openings must not be blocked or covered. The openings should never be blocked by
placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near
or over a radiator or heat register. This product should not be placed in an enclosed environment unless
proper ventilation is provided.
7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused
by animals or persons walking on it.
8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage
points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on
the product.
10.To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceperson
when service or repair work is required. Opening or removing covers may expose you to dangerous
voltages or other risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently
used.
11.Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those
controls, that are covered by the operating instructions because improper adjustment of other controls
may result in damage and will often require extensive work by a qualified technician to restore the
product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
12.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk
of electric shock from lightning.
13.Do not use the telephone to report a gas leak while near the leak.
SAVE THESE INSTRUCTIONS
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FACTORY SERVICE CENTERS
CHARGING THE BATTERIES
CASIO PHONEMATE, INC.
Charge the cordless handset batteries for 12-15
Attn: Customer Service
hours before using the handset for the first time
20665 Manhattan Place
Torrance, CA 90501
or after installing a new battery pack. The
(310) 328-6453
handset is always charging while it is in the base
unit and cannot be overcharged.
CASIO PHONEMATE, INC.
1
Check the AC Adapter to see that it is
Attn: Customer Service
connected correctly.
8805 Kelso Drive
Baltimore, MD 21221
2
Place the handset in the base unit. The
(410) 391-0974
CHARGING INDICATOR on the base unit
lights to indicate the TC-919 is charging.
Should you have additional questions, please call the
CASIO PHONEMATE Helpline at (310) 320-9810 for
assistance.
BATTERY BACKUP
Install one 9 volt (9V) battery in the base to
WALL MOUNTING
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protect your outgoing and incoming messages
The TC-919 can easily be wall mounted by
and any programmed information (i.e.; time/day
following these instructions. If you have a
stamp, remote access code) during a power
standard telephone wall mounting bracket, begin
failure. Otherwise, your greeting, incoming
with step 2.
messages, the time/day and the handset
security code will be lost, even during a short
1. Purchase and mount wood screws, round
power failure. (The 9V battery is not included.)
head, brass, size #10, 1/14 inches in
length into wall. Use the template (left) to
INSTALLING A 9V BATTERY
space screws correctly.
2. Guide the telephone cord through the right
1. Turn the TC-919 over and remove the battery
cord holder on the unit's bottom. Tightly
cover while unit power is on.
coil the telephone cord around the four
2. Install a fresh 9V alkaline battery. Make sure
guides on the inside of the wall mounting
the battery is connected correctly. Replace the
bracket. Pull the telephone cord through
cover.
the center opening on the wall mounting
bracket.
PAGING THE HANDSET FROM
3. Guide the AC Adapter through the left cord
THE BASE UNIT
holder on the bottom of the unit. Tightly
coil the AC Adapter cord around the four
To page the handset user or to locate the handset
guides on the inside of the wall mounting
from the base unit, the handset must be in the
bracket. Direct the AC Adapter cord
Standby Mode (the TALK INDICATOR on the
through the opening in the side of the wall
handset is not lit) and the Handset Ringer must
mounting bracket.
be ON.
4. Snap the wall mounting bracket into the
1
PAGE
Press
on the base unit. You will hear
back of the TC-919.
the handset ring, if the HANDSET RINGER
5. Plug the AC Adapter into a wall outlet and
SWITCH is set to "RINGER ON."
the telephone cord into a wall jack. Hang
the Handset on the fixed Handset hook
and insure that the CHARGING LED on the
base is lit solid. Vertically position the
base antenna to ensure the best reception.
IMPORTANT CORDLESS
TELEPHONE INFORMATION
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INTERFERENCE INFORMATION
Notice: This cordless telephone uses radio communications between the handset and the base unit,
and may not ensure privacy of communication. Other devices including other cordless telephones
may interfere with the operation of this cordless telephone or cause noise during operation. Cordless
telephone equipment generates and receives radio waves and, if not installed and used properly, may pick
up interference.
To prevent interference:
Avoid locations such as heating appliances, electrical equipment (e.g., fluorescent lamp, TV, radio,
refrigerator, computer), places subject to direct sunlight, excessive dust, moisture, vibration, etc.
Locate the base unit in a high place in the house (such as the second floor) in order to receive the
most effective communication range. Fully extend the base unit antenna. Telephones must not cause
interference to any licensed radio service.
WARNING
To prevent fire or shock hazard, do not expose the set to rain or moisture.
To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.
CAUTION
1. Use batteries only intended for recharging. Use only the following battery pack:
Nickel-Cadmium Rechargeable, 3.6 volts, 600 mAh.
2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for special
disposal instructions.
3. Do not open or mutilate the battery Released electrolyte is corrosive and may cause damage to the
eyes or skin. It may be toxic if swallowed.
4. Exercise care when handling the battery in order not to
short the battery with conducting materials such as
rings, bracelets, and keys. The battery or conductor
may overheat and cause burns.
CHARGE THE HANDSET BATTERIES BEFORE USING
THE CORDLESS TELEPHONE
The batteries lose their charge during shipping and storage. Be sure to charge the batteries before you use
the TC-919 cordless telephone. Place the handset in the base unit. The CHARGING/LINE IN USE
INDICATOR on the base will light. Leave the handset in the base unit for 12-15 hours.
DIGITAL SECURITY CODE
The Digital Security Coding System automatically resets a new personal security code to one of over
64,000 combinations every time you return the TC-919 handset to the base unit. (Whenever the handset
is returned to the base unit you will hear a beep.) The security code prevents unauthorized use of your
telephone line, false rings and false dialing.
ADDITIONAL INFO
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CHANGING CHANNELS
MOVING THE TC-919
After TALK is pressed, the TC-919 selects a clear
Unplug the AC Adapter from the wall outlet. DO
channel using Clear Channel Selection . If you hear
NOT unplug the AC Adapter from the back of the
noise or interference while using the TC-919, press
unit or your greeting, incoming messages,
CHANNEL
on the handset to manually change
remote access code and the time and day may
channels.
be erased.
DISTINCTIVE RING GREETING
CLEANING THE TC-919
MODE
CAUTION : Disconnect the TC-919 from the AC
If you subscribe to a distinctive ring service from
power outlet before cleaning. Make sure you
your local telephone company, you can set the
have a 9 volt battery installed in the base unit.
TC-919 to play a different greeting for normal ring
Clean the battery charging contacts on the base
calls and distinctive ring calls. To set the TC-919 to
unit and the handset with a soft cloth once a
Distinctive Ring Greeting Mode, select Greeting Two
month. Clean the antenna, and the plastic
by pressing
GREETING SELECT
. The TC-919 will
cabinet of the base unit and the handset, with a
answer normal ring calls with Greeting Two and will
soft cloth only. Do not use excess water or
answer special (distinctive) ring pattern calls with
cleaning liquid of any kind.
Greeting One.
POWER FAILURE
HANDSET NI-CAD BATTERY
INSTALLATION
When power is restored after a power failure, all
Base INDICATOR's will flash to indicate that the
If it becomes necessary to replace the battery
installed battery was depleted during the power
pack:
failure. After you install a new 9 volt battery, reset
1. Press down on the battery compartment cover
the time/day stamp, record a new greeting and
and slide it toward the bottom of the handset.
reprogram other settings.
2. Install the new battery pack with the red wire
on the right side of the black wire.
3. Replace the battery cover by sliding it up from
TWO-LINE INSTALLATION
the bottom.
Two-line installations may require a two-line
4. Place the handset in the base unit and charge
T-Adapter for your machine to operate correctly.
the battery pack for 12-15 hours.
The T-Adapter allows you to connect your machine
to Line 1 or Line 2. The TC-919 will only answer one
line.
MULTI-LINE INSTALLATION
Installations with more than two lines, such as a
business phone system, may require a separate
RJ11 jack for answering machines. Please contact
your telephone equipment provider for additional
information. You can use the TC-919 as an extension
WARNING: Use only NiCd Rechargeable
phone on a business phone system, but some
Battery Pack (3.6 volts 600 mAh.)
systems will require that you install an A+A1 Adapter
to light the in-use indicator on the receptionist's
console.
IMPORTANT FEATURES
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BENEFITS OF 900 MHZ CORDLESS TECHNOLOGY
GREATER RECEPTION RANGE
Shorter, more powerful signals are able to travel farther and penetrate thick concrete walls, enabling
users a wider area of reception, free of interference caused by obstructions.
ULTRA CLEAR NOISE REDUCTION CIRCUIT
The TC-919 is equipped with Ultra Clear Noise Reduction Circuitry (Compander Circuit). It reduces
background noise-reception is superior to conventional cordless telephones.
40 CHANNELS WITH CLEAR CHANNEL SELECTION
The TC-919 has 40 channels with Clear Channel Selection. Clear Channel Selection checks and secures
TALK
a clear channel with every call. When you press
to call out or receive a call, the unit automatically
CHANNEL
finds a clear channel. Press
if you wish to change channels manually.
OTHER FEATURES
AUTO EXTENSION DISCONNECT
You can answer a call from any extension phone connected to the same line as the TC-919. Pick up any
extension phone after the TC-919 has answered a call. The unit will automatically stop playing your
greeting or recording a message. If it does not stop, hang up briefly and answer the call again.
CHARGING/LINE IN USE INDICATOR
Flashes red = someone is using an extension phone or the cordless handset.
Lights solid red = the handset is charging.
CHARGE THE HANDSET BATTERIES
BEFORE USING THE CORDLESS TELEPHONE
The batteries lose their charge during shipping and storage. Be sure to charge the batteries
before you use the TC-919 cordless telephone. Place the handset in the base unit. The
CHARGING/LINE IN USE INDICATOR on the base will light. Leave the handset in the base unit for
12-15 hours.
Design and specifications are subject to change without notice.
CASIO PHONEMATE, INC.
20665 Manhattan Place
Torrance, CA 90501-1827
Internet Web Site:
http://www.casiophonemate.com
M1S1 3/99
Printed in China
US Patents 5,400,393; Other Patents Pending.
LIMITED WARRANTY
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IMPORTANT! SALES SLIP OR EVIDENCE OF PURCHASE DATE REQUIRED
This limited warranty gives you specific legal rights; you may also have other rights which vary from state to state.
The limited warranty is extended only to the original consumer of a CASIO PHONEMATE product and is valid only with
respect to consumers within the United States of America and Canada. Should this product prove defective by reason
of improper workmanship or material during the period of one (1) year from the date of original purchase, CASIO
PHONEMATE will repair or, at its option, replace the product without charge for parts or labor. If CASIO PHONEMATE
elects to replace the product, such replacement may be accomplished with a factory-reconditioned unit.
This limited warranty does not apply: (a) to any product damaged by accident, misuse, improper line voltage, lightning,
fire, water, or other acts of nature, (b) if the product is altered or repaired by anyone other than CASIO PHONEMATE,
INC. or one of its authorized warranty stations or (c) if the FCC-approved connector plugs are removed. This limited
warranty does not cover broken or marred cabinets.
Except to the extent prohibited by applicable law, all implied warranties made by CASIO PHONEMATE in connection
with this product are limited in duration to a period of one (1) year from the date of original purchase, and no
warranties, whether expressed or implied, shall apply to this product after said period.
Should this product prove defective in workmanship or material, the consumer's sole remedies shall be such repair or
replacement as is herein-above provided. Under no circumstances shall CASIO PHONEMATE be liable for any loss or
damage, direct, consequential, or incidental arising out of the use of or inability to use this product.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusion may not apply to you.
In order to obtain warranty service, you must provide evidence of purchase date. For your convenience, keep the
dealer's dated bill of sale or delivery ticket as evidence of the purchase date.
Before returning or exchanging your product, call CASIO PHONEMATE 's Helpline at (310) 320-9810.
ACCESSORIES
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To order accessories, simply cut out this order form, fill in the appropriate information and send it with
payment (check, money order or credit card information) to: CASIO PHONEMATE Parts Department,
8805 Kelso Drive, Baltimore, MD 21221 or Call: 1-800-322-9995 for credit card orders.
Description
Part No.
Price
Qty.
Total
Lightning Arrestor
- Recommended for areas prone to electrical storms.
2700140 $19.95
AC Adapter
- For Model TC-919.
1601073 $13.50
Subtotal
CA & MD residents
add applicable sales tax
A
ll orders add shipping & handling
$3.50
Total
Enclosed is my check/money order for the total amount.
Please charge my credit card.
VISA
MasterCard
Expiration Date
Card No.
Name ______________________________________________________________________________
Street Address _______________________________________________________________________
City _________________________________________ State __________ Zip Code _______________
Signature ___________________________________________ Telephone _______________________
We do not accept C.O.D. orders. Allow 15 working days for delivery. Prices subject to change without notice. Returns
subject to 20% restocking charge upon approval.
TC-919
EASY TO USE OWNER'S GUIDE
900 MHz CORDLESS PHONE WITH
ALL DIGITAL ANSWERING MACHINE
INSTALLATION
A
WARNING : THIS UNIT IS NOT SHIPPED WITH
THE HANDSET BATTERY PACK INSTALLED -
INSERT HANDSET BATTERY BEFORE INITIAL
SETUP AND USE.
PLUG
1
the separate
Telephone Cord included in
the package into the rear of
PLUG
the unit.
the TC-919's
Telephone Cord into a
Telephone Wall Jack.
Open for easy
operating guide!
2
CONNECT
the AC Adapter Plug into the AC
Adapter Outlet on the back of the TC-919.
LOOP
the cord through the AC Adapter Cord
Holder to prevent accidental disconnection.
5
You must install a
PLUG
fresh 9 volt battery
3
the AC Adapter into an
in the base unit to
Electrical Wall Outlet.
prevent loss of the
NOTE:
greetings and
Disconnection of the AC Adapter from the
messages if power
back of the unit will cause the TC-919 to
is interrupted. See
erase all recorded messages, greetings and
"Installing a 9V
the time and day.
battery".
4
The TC-919 will broadcast a beep in
about 20 seconds indicating that the
6
Position the base antenna vertically for
unit is fully initialized and ready to
clear reception. Before use, place the
operate. On the base, all indicators will
handset in the base unit for 12-15
flash. The TC-919 is ready to record
hours to charge the cordless handset
your personalized greeting.
batteries.
FOR ASSISTANCE WITH YOUR TC-919 OPERATION,
PLEASE CALL 1-800-888-0552.
REFERENCIA RÀPIDA
U
GRABANDO EL SALUDO UNO
FIJANDO LA HORA Y EL DÍA
Usted puede grabar uno o dos saludos
Fije la hora y el día correctos. Su TC-919
personales con duración hasta de 20 minutos.
asignara a cada mensaje la hora y el día en que
El saludo es grabado en un circuito integrado
fueron recibidos.
digital.
1
TIME SET
Oprima
(fijación de la hora)
1
Asegúrese de que las luces indicadoras
(localizado en el área donde se coloca el
de su TC-919 estén encendidas o
auricular en la base) dos veces
centellando.
rápidamente. Usted escuchará, " Sunday."
2
Ajuste el control de volumen a su punto
2
SKIP
REPEAT
Oprima
o
(en la base)
medio (control localizado en el lado
hasta que el día correcto sea anunciado.
derecho de su TC-919).
TIME SET
3
GREETING RECORD
3
Oprima
. Su TC-919
Oprima
anunciará la hora.
(grabación del saludo) (localizado en el
área donde se coloca el auricular en la
4
base).
Oprima
SKIP
para avanzar o
REPEAT
para retroceder la hora. «a.m.» y
4
Usted escuchará un bip seguido por la
«p.m.» será anunciado para cada hora.
siguiente grabación " Please Record
Greeting One" y luego otro bip. Hable
5
TIME SET
claramente y con voz fuerte a unos 18 cm
Oprima
. Su TC-919
anunciará los minutos.
del micrófono localizado en la esquina
derecha de la unidad base.
6
SKIP
REPEAT
Oprima
para avanzar o
5
La luz indicadora junto a PLAY/PAUSE
para retroceder los minutos.
en la unidad base centellará lentamente
para indicarle que está grabando.
7
TIME SET
Oprima
de nuevo para
terminar. El día y la hora serán
6
Oprima
GREETING RECORD
de
anunciados.
nuevo después de que usted a terminado
de decir su mensaje. El mensaje se
reproduce automáticamente una vez,
luego su TC-919 se re-posiciona para
contestar llamadas telefónicas usando el
Saludo Uno.
NOTA:
Para grabar el Saludo Dos, oprima GREETING
SELECT (selección de saludo) para indicarle a su
TC-919 que conteste utilizando el Saludo Dos,
luego siga los pasos indicados anteriormente en la
sección GRABANDO EL SALUDO UNO.
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