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Install the modem router
Before you begin:
•
Collect the following information:
Your cable Internet service provider (ISP) account information.
Modem router MAC address (on the modem router label).
Modem router serial number on the modem router label).
Modem router model number, which is C6900.
•
If you use Xfinity, download the Xfinity app from the App store or from
Google Play™. If you already have the Xfinity app, make sure you have
updated to the latest version.
Connect your modem router
1. Turn off and disconnect existing modems and routers.
If you are replacing a modem that is currently connected in your home,
unplug the modem and plug the new modem router into the same outlet.
2. Connect a coaxial cable.
Use a coaxial cable to connect the coaxial
cable connector on the modem router to the
cable wall outlet. Make sure the cable is tightly
connected.
We recommend connecting directly to the cable
wall outlet. If you must share the connection, use
a 3.5dB (1 to 2) splitter.
3. Connect the power adapter to the modem router and plug the power
adapter into an electrical outlet.
4. Wait for the Online LED
This process might take up to 10 minutes and the modem router might reset
several times.
Note: When the Online LED lights, your modem router is still not connected
to the Internet. You must activate your modem router with your ISP.
If after 10 minutes the LED is still not solid green, verify that the cable outlet is
working, or call your ISP to make sure you have a connection.
Set up and activate your modem router with Xfinity
1. If your current modem is leased from Xfinity, call Xfinity support to remove
your leased modem from your Xfinity service.
2. Make sure that your mobile device is using an LTE Internet connection (do not
connect to a WiFi network).
3. Open the Xfinity app and sign in with your Xfinity ID.
4. Follow the steps to get online.
5. The activation process takes about 5 minutes.
6. On your mobile device, launch a web browser and enter routerlogin.net or
192.168.0.1 in the address field.
7. Follow the prompts to:
Power
Coaxial
connector
connector
•
Agree to the terms and conditions.
•
Change your modem router's admin credentials and set up security
questions.
•
Review your WiFi network name and password.
Set up your modem router with another
cable Internet service provider
1. Connect your computer or mobile device to the modem router with WiFi or
Ethernet:
WiFi: Use the WiFi network name (SSID) and password on the modem router
label to connect.
Ethernet: Use an Ethernet cable to connect a computer to an Ethernet port
on the modem router. (Your computer must have an Ethernet port.)
to light solid green for at least one minute.
2. Launch a web browser and enter routerlogin.net or 192.168.0.1 in the
address field.
3. Follow the prompts to:
•
Agree to the terms and conditions.
•
Change your modem router's admin credentials and set up security
questions.
•
Review your WiFi network name and password.
When the Basic Home page displays, you are ready to activate your Internet
service. Contact your cable Internet service provider.
Regulatory and Legal
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR's Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR's Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your
place of purchase within your return period.
Note to CATV system installer: This reminder is provided to call the CATV systems installer's attention
to Section 820-93 of the National Electrical Code, which provides guidelines for proper grounding
and, in particular specifies that coaxial cable shield shall be connected to the grounding system of the
building as close to the point of cable entry as practical.
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any
non-NETGEAR trademarks are used for reference purposes only.
NETGEAR, Inc.
NETGEAR INTERNATIONAL LTD
350 East Plumeria Drive
Floor 1, Building 3
San Jose, CA 95134, USA
University Technology Centre
Curraheen Road, Cork,
T12EF21, Ireland
December 2020
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