Appendix/Index; Troubleshooting (Faq) - Sharp AQUOS R3 SH-04L Instruction Manual

Appendix/Index

Troubleshooting (FAQ)

Troubleshooting
z You can diagnose the handset if there are problems with the
performance. For details, refer to the DOCOMO website.
z Check whether the software update is required. If it is required,
☞
update the software (
z If there is no improvement on the problems even after checking
the following items, feel free to contact the number listed in
"Repairs" (in Japanese only) on the last page or a repair counter
that DOCOMO specifies.
Power
„
z The handset is not turned on
y Make sure the battery has not run out.
z The screen does not respond or the handset cannot be turned
off
y You can turn the power off forcibly by pressing 9
for at least 8 seconds.
y Release your finger after the vibrator is activated to turn the
power off.
y Note that data, contents you have set, etc. may be deleted
since the power is turned off forcibly.
P. 227 "Software update").
☞
P. 40 "Charging"
Charging
„
z Cannot charge the battery
The charging lamp does not illuminate or it flashes
y Is the power plug of the adapter inserted into the outlet or
accessory socket properly?
y Are the adapter and the handset set properly?
"Charging with AC adapter"
y When using an AC adapter (sold separately), are the Type-C
plug of the AC adapter and the handset securely connected?
☞
P. 41 "Charging with AC adapter"
y When using USB cable A to C 01 (sold separately), is the
power of PC turned on?
y When the wireless charger is used, is the wireless charge
position of the handset aligned with the position on the
wireless charger correctly? For details on the wireless charge
☞
position P. 32 "Part names and functions"
If a cover (commercially available), etc. is attached to the
handset, remove it. Also, if a metal or other foreign object is
trapped between the handset and wireless charger, remove
the object and then reposition the handset by aligning it with
the charge position correctly.
wirelessly charging"
y If a call, communication or another function is performed for a
long time while charging, the handset may become warm and
charging may stop. Charge again after the handset
temperature lowers.
217
☞
☞
P. 42 "Cautions while
☞
P. 40 "Cautions while charging"
Appendix/Index
P. 41