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SERVICE INFORMATION
For help with the installation, maintenance and use of your Buffalo equipment,
please contact our service department:
For non-UK customers, please contact your local Nisbets dealer
All service work, other than routine cleaning should be carried out by one of our
authorised service agents. We cannot accept responsibility for work carried out by
other persons.
To ensure your service enquiry is handled as efficiently as possible, please tell us:
Brief details of the problem
Product code
Type number
Serial number
Nisbets reserve the right to carry out any work under warranty, given reasonable
access to the appliance, during normal working hours, Monday to Friday, 08:30 to
17:00.
GUARANTEE
This unit carries a comprehensive UK mainland 1 year warranty. The guarantee is
in addition to, and does not diminish your statutory or legal rights.
The guarantee does not cover:
Accidental damage, misuse or use not in accordance with the manufacturer's
instructions
Consumable items (such as filters, glass, bulbs, slot toaster elements and door
seals.)
Damage due to incorrect installation, modification, unauthorised service work or
damage due to scale, food debris build-up, etc.
The manufacturer disclaims any liability for incidental, or consequential damages.
Attendance is based on reasonable access to the appliance to allow the authorised
technician to carry out the warranty work.
Service calls to equipment under warranty will be carried out in accordance with the
conditions of sale. Unless otherwise specified, a maximum of 15 minutes of administrative
time, not spent directly carrying out servicing work, is provided for within the warranty. Any
requirement for staff attending the call to spend greater time than 15 minutes due to
administrative requirements, such as on health and safety risk assessments, will be
chargeable at the prevailing rate.
IS 691 ECN 4234
UK:
0845 146 2887
All available on serial plate
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