Table of Contents
Troubleshooting
Related Manuals for NETGEAR GS716TP
Summary of Contents for NETGEAR GS716TP
- Page 1 Hardware Installation Guide 16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports and Cloud Management Models GS716TP GS716TPP NETGEAR, Inc. June 2020 350 E. Plumeria Drive 202-12113-01 San Jose, CA 95134, USA...
- Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
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Page 3: Table Of Contents
Contents Chapter 1 Introduction Overview....................5 Management options................5 Features....................7 Safety instructions and warnings............8 Chapter 2 Hardware Overview Front panel..................12 LEDs......................13 Back panel...................14 RJ-45 ports for 10/100/1000BASE-T Ethernet connectivity..15 SFP uplink port for fiber connectivity..........16 Multi-function Reset button...............16 Chapter 3 Applications PoE overview..................19 PoE and desktop switching...............19 Hi-power PoE for surveillance and security........21 Chapter 4 Installation... -
Page 4: Chapter 1 Introduction
This hardware installation guide complements the installation guide that came with your switch and applies the following NETGEAR Smart Managed Pro switch models: • GS716TP. 16-Port Gigabit PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports and Cloud Management •... -
Page 5: Overview
For more information about the local browser UI, see the user manual, which you can download from netgear.com/support/download/. Note: If you plan to use the NETGEAR Insight app or Insight Cloud portal to manage the switch, we recommend that you do not use the local browser UI to change settings that are Insight manageable because they would not be synchronized with Insight or to the network location and other devices to which you assigned the switch. - Page 6 Insight Cloud portal. As an Insight Premium or Insight Pro subscriber, you can use the NETGEAR Insight Cloud portal to set up the switch in the network, perform advanced remote setup, configuration, and management, monitor the switch, analyze the switch and network usage, and, if necessary, troubleshoot the switch and the network.
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Page 7: Features
• MAC table size of 16K. • Variable speed fan that can lower the noise level during low temperatures. • Acoustic noise is equal to or less than 27.3 dBA (at 25°C) for model GS716TP and 28.2 dBA (at 25°C) for model GS716TPP •... -
Page 8: Safety Instructions And Warnings
Do not use this device outdoors. The PoE source is intended for intra building connection only. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law. - Page 9 16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports • If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your trained service provider: Depending on your device, the power adapter, power adapter cable, power cable, extension cable, or plug is damaged.
- Page 10 16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports If your device uses a power adapter: If you were not provided with a power adapter, contact your local NETGEAR reseller. The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.
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Page 11: Chapter 2 Hardware Overview
Hardware Overview This chapter describes the switch hardware features. The chapter includes the following sections: • Front panel • LEDs • Back panel • RJ-45 ports for 10/100/1000BASE-T Ethernet connectivity • SFP uplink port for fiber connectivity • Multi-function Reset button... -
Page 12: Front Panel
Front panel The switch provides sixteen 10/100/1000BASE-T RJ-45 PoE+ ports and two SFP ports. The following figure shows the front panel of model GS716TP. Figure 1. Model GS716TP front panel The following figure shows the front panel of model GS716TPP. -
Page 13: Leds
Solid green. The switch is powered on and operating normally. If you changed the management mode of the switch to NETGEAR Insight, the switch is not yet added to an Insight managed network or not yet connected to the Insight cloud management server. -
Page 14: Back Panel
The back panel provides a Kensington lock and AC power receptacle. (The switch uses a fixed, internal power supply.) The following figure shows the back panel for model GS716TP. The AC receptacle label states 100-124V~50/60Hz, 3.8A max. Figure 3. Back panel model GS716TP The following figure shows the back panel for model GS716TPP. -
Page 15: Ports For 10/100/1000Base-T Ethernet Connectivity
All RJ-45 ports also support Power over Ethernet (PoE+, IEEE 802.3at). The switch can supply up to 30W PoE+ to each port. The maximum PoE power budget across all active PoE+ ports is 180W for model GS716TP and 300W for model GS716TPP. Hardware Overview Hardware Installation Guide... -
Page 16: Sfp Uplink Port For Fiber Connectivity
(SFP) gigabit interface converter (GBIC, also referred to as transceiver modules). GBICs are sold separately from the switch. Ports 17 and 18 on the switch support the NETGEAR SFP transceiver modules that are listed in the following table. - Page 17 16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports To restart or reset the switch using the Reset button: 1. Insert a tool such as a straightened paper clip into the opening. 2. Do one of the following: •...
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Page 18: Chapter 3 Applications
Applications The switch is designed to provide flexibility in configuring network connections. The switch can be used as your only network traffic–distribution device for PoE and non-PoE devices or with 10 Mbps, 100 Mbps, and 1 Gbps Ethernet and fiber distribution hubs, routers, access points, and other switches. -
Page 19: Poe Overview
30W PoE+ (IEEE 802.3at) to each port. The maximum PoE power budget across all active PoE+ ports is 180W for model GS716TP and 300W for model GS716TPP. Supplied power is prioritized according to the port order, up to the total power budget of the device. - Page 20 Internet or to another device that supports fiber. If you connect a WiFi access point to the switch, you can connect a laptop (see device 5) or smartphone (see device 6) to the WiFi network and use NETGEAR Insight to discover and manage the switch.
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Page 21: Hi-Power Poe For Surveillance And Security
If you use connect a WiFi access point to the switch, you can use a smartphone (see device 5) or laptop (see device 6) to connect to the WiFi network and use NETGEAR Insight to discover and manage the switch. - Page 22 16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports (Continued) Number Device Number Device Internet PoE+ pan-tilt-zoom (PTZ) cameras PoE+ WiFi access point ReadyNAS storage system Applications Hardware Installation Guide...
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Page 23: Chapter 4 Installation
Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps that are described in the following sections: • Step 1: Prepare the site • Step 2: Protect against electrostatic discharge • Step 3: Unpack the switch •... -
Page 24: Step 1: Prepare The Site
16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Step 1: Prepare the site Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table. Table 5. -
Page 25: Step 2: Protect Against Electrostatic Discharge
Step 3: Unpack the switch The following figure shows the package contents for the switch. The contents for model GS716TP and GS716TPP are the same, other than the switch model. Figure 7. Model GS716TPP package contents Installation... - Page 26 Rubber protection caps, which are already installed in the SFP sockets. If you install an SFP transceiver module, you must remove the cap from the SFP socket. Rubber feet for desktop or table installation. 5. If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Installation...
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Page 27: Step 4: Mount Or Place The Switch
16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Step 4: Mount or place the switch You can mount the switch in a standard 19-inch (48.26-centimeter) network equipment rack or place the switch on a flat surface. Mount the switch in a rack To install the switch in a rack, you need the 19-inch rack-mount kit supplied with the switch. -
Page 28: Place The Switch On A Flat Surface
The following optional procedure describes how to install an optional SFP transceiver module into one of the SFP ports of the switch. Note: Contact your NETGEAR sales office to purchase these modules. If you do not want to install an SFP module, skip this procedure. -
Page 29: Step 6: Connect Devices To The Switch
WARNING: Do not use this switch outdoors. Before connecting this switch to outdoor cables or devices, see https://kb.netgear.com/000057103 for safety and warranty information. Note: If you want to connect an outdoor device to the switch, cable the switch to an Ethernet surge protector that supports the same speeds as your switch, and then cable the surge protector to the outdoor device. -
Page 30: Step 7: Check The Installation
16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Step 7: Check the installation Before you apply power to the switch, perform the steps that are described in this section. To check the installation: 1. Inspect the equipment thoroughly. 2. - Page 31 IP address in your network, see the user manual, which you can download from netgear.com/support/download/. For more information about NETGEAR Insight, visit netgear.com/insight and see the NETGEAR knowledge base articles at netgear.com/support. For very basic setup and management, you can use the Smart Control Center (SCC) utility (which requires a Windows-based computer).
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Page 32: Chapter 5 Troubleshooting
Troubleshooting This chapter provides information about troubleshooting the switch. The chapter includes the following sections: • Troubleshooting chart • PoE troubleshooting suggestions • Additional troubleshooting suggestions... -
Page 33: Troubleshooting Chart
16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Troubleshooting chart The following table lists symptoms, possible causes, and possible solutions for problems that might occur. Table 6. Troubleshooting chart Symptom Possible Cause Possible Solution The Power LED is off. Power is not supplied to the •... -
Page 34: Poe Troubleshooting Suggestions
16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports PoE troubleshooting suggestions Here are some tips for correcting PoE problems that might occur: • Make sure that the PoE Max LED is off. If the PoE Max LED is solid yellow, disconnect one or more PoE devices to prevent PoE oversubscription. - Page 35 16-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports If the problem continues, contact NETGEAR technical support. For more information, visit the support website at netgear.com/support/. • Autonegotiation. The RJ-45 ports negotiate the correct duplex mode, speed, and flow control if the device at the other end of the link supports autonegotiation.