Troubleshooting - Acer ACTAB721 Instruction Manual

Troubleshooting

If your tablet is frozen:
Press the Power button for at least 10 seconds or use the
hardware reset.
To use the Hardware reset, press the "pinhole reset" button
by using a sharp object such as a toothpick.
If your tablet doesn't turn on:
Charge your tablet then switch on normally.
If this does not work, press the "pinhole reset" button by
using a sharp object such as a toothpick.
If your WiFi reception is poor:
• Make sure you are not far from the WiFi hotspot.
• Update the firmware of the tablet.
• Reset and redeine your connection parameters.
• Reset your wifi setting, go to Settings > Advanced >
Reset options > Reset WifFi, mobile & Bluetooth >
Reset settings.
• Contact your WiFi connection provider.
If you want to extend the life of your battery:
Decrease the screen brightness and turn of the wireless
connections if not in use.
If your tablet is functioning too slowly:
Close all apps which are not currently being used.
If you want to restore your product (erase all your
settings or forgotten password) :
If your tablet is turned on:
1. Go to Settings > Advanced > Reset options >
Erase all data (factory reset) > Delete all data
2. This will erase all your files, settings and applications, so
make sure you have backed-up your data in your Google
Account.
3. When you restart your tablet it will open the Startup
wizard again, follow the onscreen instructions.
4. Access your Google Account to retrieve your backed-up
data in Google.
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