Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts...
Hardware Specifications and Configurations Features The following is a summary of the computer’s many features: Form Factor 7" Tablet Tegra 250 Dual cortex A9, 1GHz ® GPU Ultra Low Power GeForce Memory RAM: LP DDR2 up to 1GB, POP type, discrete on board ...
Audio Single analog Microphone (Noise / echo cancellation) Dual Speaker: above 1.0W/pcs, chamber size is 1cc around each 3.5mm Audio Jack 4ring (with Mic) Dolby Operation System Gingerbread Dimension and Weight Dimensions 195 (L) x 117 (W) x 13.1 (H) mm Weight ...
Notebook Tour Front View Figure 1-1. Front View Table 1-1. Front View Icon Item Description Front Camera 2M Pixel CCD Light Sensor Touch Window Home Button Hardware Specifications and Configurations...
Rear View Figure 1-2. Front View Table 1-2. Front View Icon Item Description Rear Camera 5M Pixel CCD LED Flash 1-10 Hardware Specifications and Configurations...
Top View Figure 1-3. Top View Table 1-3. Top View Icon Item Description Rotation Lock switch Screen Rotation Control Lock switch Volume Control Key Card Slots SIM*/microSD card slot (* only for A101) 1-11 Hardware Specifications and Configurations...
Left View Figure 1-4. Left View Table 1-4. Left View Icon Item Description Headphones/ Speaker Jack Power/ Resume Power on machine or resume from sleep mode. Button Microphone 1-12 Hardware Specifications and Configurations...
Right View Figure 1-5. Right View Table 1-5. Right View Icon Item Description Reset Button micro-HDMI Port Micro (Type D) HDMI port. Docking Port micro-USB Connector DC-IN Jack Speakers 1-13 Hardware Specifications and Configurations...
Specification Tables Computer specifications Item Metric Imperial Dimensions Length 195.0 mm 7.68 inch Width 117 mm 4.61 in Height 13.1mm 0.52in (front to rear) Weight (equipped with optical ~405 g 0.9 lbs drive, flash drive, and battery) Weight (equipped with optical Build-in battery Build-in battery drive, flash drive, and battery)
System Board Major Chips Item Specification Core logic Tegra 250 Dual cortex A9, 1GHz Integrated with CPU USB 2.0 Controller integrated with CPU Super I/O controller Integrated with CPU Bluetooth Broadcom BCM4329 Wireless Broadcom BCM4329 PCMCIA Audio codec Wolfson WM8903 Card reader SD card controller integrated with CPU LVDS transmitter...
BIOS (N/A) Item Specification BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features LAN Interface Item Specification LAN Chipset N/A (No LAN Port) LAN connector type N/A (No LAN Port) LAN connector location N/A (No LAN Port) Features UMTS /WCDMA a.
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Hard Disk Drive (AVL components) (N/A) Item Specification Vendor & Model Name Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Mbits / sec, max) Media data transfer rate (Mbytes/sec max) DC Power Requirements...
BD Drive (N/A) Items Specifications Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage LED 7.1” Item Specification Vendor/Model name CMI/AT070TNA2 Screen Diagonal (mm) 255.52 mm Active Area (mm) 222.72 mm x 125.28 mm Display resolution (pixels) 1024 x 3(RGB) x 600...
Bluetooth Module Item Specifications Controller Azurewave AW-NH611 - Broadcom BCM4329 SoC Features Fully support BT 2.1 +EDR UART Interface Camera Item Specification Vendor and Model Chicony CJAA525 Type Mini Card Item Specification Number supported Features 1 mini card slot (for WWAN module) 3G Card Item Specification...
USB Port Item Specification USB compliance level USB2.0 Protocol EHCI Number of USB port(s) Location one at the right side Output Current HDMI Port Item Specification Compliance level HDMI1.3a Data throughput Up to 16.7 million colors Number of HDMI port(s) Location one at the right side AC Adapter...
Card Reader Item Specification Chipset Embedded in T20 SOC. Package FCBGA -664 23X23 Maximum supported size SD: 32G Features Storage cards with adapter: mirco SD™ System LED Indicator Item Specification Lock System state White color : Flash on booting White color and amber color off : System off / suspend ...
System Interrupt Specification (N/A) Hardware IRQ System Function IRQ0 IRQ1 IRQ2 IRQ3 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4 1-28 Hardware Specifications and Configurations...
Diagnostic Utilities Introduction The ICONIA Tab A100/A101 has a set of software tools designed to diagnose problems with its hardware components. Diagnostic Tools To access the diagnostic tools utility guide, click here. NGA EUU Installation Procedure NOTE: NOTE: Before installing EEU software, make sure ICONIA tablet is not connected to a computer.
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3. Install USB driver. (Figure 2-3) Figure 2-3. USB Driver Installation 4. To enable USB debugging, on the device, go to the Settings/Applications/Development menu and click the USB debugging checkbox. (Figure 2-4.) Figure 2-4. USB Debugging Diagnostic Utilities...
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5. Follow the instructions shown in Figure 2-5 to find OS image version. Figure 2-5. Finding OS Image Version 6. If image version is not available, follow instructions in Figure 2-6 to manually reset device. When procedure is complete, go to Step 1 of this procedure.
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7. If image version is available, current and new version information is shown. Click Next to continue. (Figure 2-7) Figure 2-7. Image Versions 8. Enter CPU ID of device. Click Next to continue. (Figure 2-8) NOTE: NOTE: Maximum number of characters for ID is sixteen (16). Figure 2-8.
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9. Upgrade process begins as shown in Figure 2-9 IMPORTANT: Upgrade process will not complete if USB cable is unplugged. Figure 2-9. Upgrade Process 10. If upgrade process is successful, Figure 2-10 is shown. If an upgrade error is shown, go to step 12, If a CPU ID value error is identified, go to step 19.
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12. If CPU ID is correct but upgrade process is not successful, Figure 2-11 is shown. Figure 2-11. Upgrade Process Failure 13. Click Retry to start upgrade process. Go to Step 14. Click Exit to cancel upgrade process. 15. If upgrade process is cancelled, a confirmation dialog is shown. (Figure 2-12) Figure 2-12.
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18. Click OK to exit the program. (Figure 2-13) Figure 2-13. Final Cancellation Dialog 19. If CPU ID value is not correct, Figure 2-14 is shown. Upgrade process failed because wrong CPU ID value was entered. Follow instructions for recovery. Figure 2-14.
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22. If upgrade process is cancelled, a confirmation dialog is shown. (Figure 2-15) Figure 2-15. Upgrade Process Cancellation Confirmation Dialog 23. Click No to return to Retry dialog in Step 19. 24. Click Yes to confirm cancellation. 25. Click OK to exit program. (Figure 2-16) Figure 2-16.
Machine Maintenance Procedures Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.
Maintenance Flowchart The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Figure 3-1. Maintenance Flow Machine Maintenance Procedures...
Getting Started The flowchart (Figure 3-1) identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1. Place system on a flat work surface. 2.
SIM/Micro-SD Card Removal NOTE: NOTE: SIM/Micro-SD card not available in non-3G SKU 1. Open SIM/Micro-SD card cover. (Figure 3-4) Figure 3-4. SIM/micro-SD Card Removal 2. Press in SIM card (B) to unlock and remove from spring locking mechanism. (Figure 3-5) Figure 3-5.
Lower Case Removal Prerequisite: SIM/Micro-SD Card Removal 1. Starting from top of device, release top cover. (Figure 3-7 and Figure 3-8) Figure 3-7. Releasing Top Cover (1 of 2) Figure 3-8. Releasing Top Cover (2 of 2) Machine Maintenance Procedures...
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2. Rotate the device and continue to remove all the covers from the right, bottom and left sides of the bezel. (Figure 3-9 through Figure 3-14) Figure 3-9. Releasing Right Cover (1 of 2) Figure 3-10. Releasing Right Cover (2 of 2) Machine Maintenance Procedures...
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Figure 3-13. Releasing Left Cover (1 of 2) Figure 3-14. Releasing Left Cover (2 of 2) 3-11 Machine Maintenance Procedures...
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3. Remove screws (A) from top and bottom of bezel. (Figure 3-15 and Figure 3-16) Figure 3-15. Bezel Screws (1 of 2) Figure 3-16. Bezel Screws (2 of 2) 3-12 Machine Maintenance Procedures...
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4. Grasp lower case and bezel as shown in Figure 3-17. Figure 3-17. Removing Lower Case (1 of 3) 5. Separate lower case from bezel locking latches. (Figure 3-18) Figure 3-18. Removing Lower Case (2 of 3) 3-13 Machine Maintenance Procedures...
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6. Remove lower case from bezel. (Figure 3-19) Figure 3-19. Removing Lower Case (3 of 3) 3-14 Machine Maintenance Procedures...
Lower Case Installation 1. Install and secure lower case locking latches (not shown) on bezel. 2. Install and secure screws (A) on bezel. (Figure 3-15 Figure 3-16) 3. Install and secure top, right, bottom and left side covers to bezel. (Figure 3-9 through Figure...
NOTE: NOTE: Make sure antenna and GPS cables (E) are clear of battery before removal Figure 3-24. GPS and Antenna Cables 4. Remove battery from shield case. Battery Installation 1. Install battery (A) on shielding case. (Figure 3-20) NOTE: NOTE: Place cables (E) between battery and 3G module.
3G Module Installation 1. Connect RF cable (F) to IO board connector. (Figure 3-28) 2. Install 3G module (A) on mainboard. (Figure 3-27) 3. Install and secure screw (E) to mainboard. CAUTION: Route the WLAN antenna around the IO board FPC to prevent it from being disconnected from mainboard.
7. Disconnect RF cable from IO board connector (H). Figure 3-40. IO Board and RF Cable IO Board Installation 1. Connect RF cable (H) to IO board connector. (Figure 3-40) NOTE: NOTE: Light sensor must be secured in support plate guide. Microphone cable must be under IO board.
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4. Install and secure screw (G) to bezel. (Figure 3-39) 5. Connect light sensor cable (E) to IO board connector (F). 6. Connect microphone cable (C) to IO board connector (D). 7. Connect 3G antenna cable (B) to IO board connector. 8.
NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.
Power On Issues If the system fails, perform the following: Start Check AC cable / BATT Swap AC cable/ BATT only power on Swap M/B Figure 4-1. Power On Issues Troubleshooting...
No Display Issues If the display fails, perform the following: Start Go to no power power on Trouble shoo ng step Check LCD cable swap LCD cable LCD panel Swap LCD panel Swap M/B Figure 4-2. No Display Issues Troubleshooting...
Internal Microphone Failure If the internal microphone fails, perform the following: Start Check the front MIC and the back MIC Swap the Check the Check the Swap the front MIC back MIC front MIC back MIC Swap M/B Swap M/B Figure 4-6.
USB Failure/mini-USB Failure If the USB fails, perform the following: Start Check the USB/B Swap the USB/B to M/B FFC to M/B FFC Check the USB/B Swap the USB/B Swap M/B Figure 4-7. USB Failure 4-10 Troubleshooting...
Front Camera Failure If the front camera fails, perform the following: Start Check the Swap the front camera front camera Swap M/B Figure 4-8. Front Camera Failure 4-11 Troubleshooting...
Back Camera Failure If the back camera fails, perform the following: Start Check the Swap the back camera back camera Swap M/B Figure 4-9. Back Camera Failure 4-12 Troubleshooting...
P-Sensor Failure If the P-sensor fails, perform the following: Start Check conduc ve Add conduc ve co on co on on the Lower Check related Mylar Add related Mylar on the MB Swap M/B Figure 4-10. P-Sensor Failure 4-13 Troubleshooting...
3G Function Failure If the 3G function fails, perform the following: Start Check the Swap the 3G Main antenna 3G antenna Check the Swap the 3G card 3G card Swap M/B Figure 4-11. 3G Function Failure 4-14 Troubleshooting...
Wireless Function Test Failure If the wireless function fails, perform the following: Start Check the Swap the antenna W/L antenna Swap M/B Figure 4-12. Wireless Function Failure 4-15 Troubleshooting...
GPS Function Test Failure (Wi-Fi SKU) If the GPS function (Wi-Fi SKU) test fails, perform the following: Start Check the Swap the antenna GPS antenna Swap M/B Figure 4-13. GPS Function Test Failure 4-16 Troubleshooting...
GPS Function Test Failure (3G SKU) If the GPS function test (3G SKU) fails, perform the following: Start Check the 3G Swap the 3G Aux antenna Aux antenna Check the Swap the 3G card 3G card Swap M/B Figure 4-14. GPS Function Test Failure 4-17 Troubleshooting...
Docking Station Test Failure If the docking station test fails, perform the following: Start Check the Docking/B Swap the Docking/B to M/B FFC to M/B FFC Check the Swap the Docking/B Docking/B Swap M/B Figure 4-15. Docking Station Test Failure 4-18 Troubleshooting...
Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
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A100_16u EMEA Table 7-2. Description & Mobile Device Model Country Description Mobile Device A100 AU/NZ XE.H6RAN.001 A100 Tablet None AAP_GEN4 Tablet AndroidAU-Tab-1 AU- Blue Wi-Fi only N N A100 AU/NZ XE.H6SAN.001 A100 Tablet None AAP_GEN4 Tablet AndroidAU-Tab-1 AU- Blue Wi-Fi...
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A100 XE.H6SCN.001 A100 Tablet None Tablet AAP_GEN4TW AndroidHK-Tab-1 UK- Blue Wi-Fi only_16G N N A100 XE.H6RAN.003 A100 Tablet None AAP_GEN4 Tablet AndroidID-Tab-1 EU- Blue Wi-Fi only N N A100 XE.H6SAN.003 A100 Tablet None AAP_GEN4 Tablet AndroidID-Tab-1 EU- Blue Wi-Fi only_16G N N A100 XE.H6RAN.002...
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Table 7-2. Description & Mobile Device (Continued) Model Country Description Mobile Device A100 MOYO XE.H6REN.010 A100 Tablet None EMEA_GEN5 Tablet AndroidME-6 EU- Blue Wi-Fi only N N A100 MOYO XE.H6SEN.013 A100 Tablet None EMEA_GEN5 Tablet AndroidME-6 EU- Blue Wi-Fi only_16G N N A100 XE.H6RPN.003...
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Table 7-2. Description & Mobile Device (Continued) Model Country Description Mobile Device A100 XE.H6RAN.007 A100 Tablet None AAP_GEN4 Tablet AndroidSG-Tab-1 UK- Blue Wi-Fi only N N A100 XE.H6SAN.006 A100 Tablet None AAP_GEN4 Tablet AndroidSG-Tab-1 UK- Blue Wi-Fi only_16G N N A100 XE.H6RAN.008...
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Table 7-2. Description & Mobile Device (Continued) Model Country Description Mobile Device A100 S7.H6RWN.001 A100 Sample None Bar-type Tablet WiFi 7.0 WSVGA Blue AU plug N A100 S7.H6RWN.002 A100 Sample None Bar-type Tablet WiFi 7.0 WSVGA Blue EU plug N A100 S7.H6RWN.003...
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Table 7-6. Description & Mobile Device Model Country Description Mobile Device A101 AU/NZ XE.H6TAN.001 A101 Tablet 900 AAP_GEN4 Tablet AndroidAU-Tab-1 AU- Blue EM770W N N A101 AU/NZ XE.H6UAN.001 A101 Tablet 900 AAP_GEN4 Tablet AndroidAU-Tab-1 AU- Blue EM770W_16G N N A101 AU/NZ XE.H6VAN.003 A101 Tablet 3G AAP_GEN4...
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Table 7-6. Description & Mobile Device (Continued) Model Country Description Mobile Device A101 Eastern Europe XE.H6VEN.013 A101 Tablet 3G EMEA_GEN3 Tablet AndroidEE-Tab-1 EU- Blue F5521gw N N A101 Eastern Europe XE.H6WEN.011 A101 Tablet 3G EMEA_GEN3 Tablet AndroidEE-Tab-1 EU- Blue F5521gw_16G N N A101 GCTWN XE.H6TTN.001...
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Table 7-6. Description & Mobile Device (Continued) Model Country Description Mobile Device A101 XE.H6TAN.002 A101 Tablet 900 AAP_GEN4 Tablet AndroidIN-Tab-1 EU- Blue EM770W N N A101 XE.H6UAN.002 A101 Tablet 900 AAP_GEN4 Tablet AndroidIN-Tab-1 EU- Blue EM770W_16G N N A101 XE.H6VAN.004 A101 Tablet 3G AAP_GEN4 Tablet AndroidIN-Tab-1 EU- Blue...
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Table 7-6. Description & Mobile Device (Continued) Model Country Description Mobile Device A101 XE.H6VPN.004 A101 Tablet 3G EMEA_GEN3 Tablet AndroidMexico-Tab-1 US- Blue F5521gw N N A101 XE.H6WPN.002 A101 Tablet 3G EMEA_GEN3 Tablet AndroidMexico-Tab-1 US- Blue F5521gw_16G N N A101 XE.H6TAN.004 A101 Tablet 900 AAP_GEN4 Tablet AndroidMY-Tab-1 UK- Blue...
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Table 7-6. Description & Mobile Device (Continued) Model Country Description Mobile Device A101 XE.H6TEN.012 A101 Tablet 900 EMEA_GEN6 Tablet AndroidPL EU- Blue EM770W N A101 XE.H6UEN.010 A101 Tablet 900 EMEA_GEN6 Tablet AndroidPL EU- Blue EM770W_16G N N A101 XE.H6VEN.012 A101 Tablet 3G EMEA_GEN6 Tablet AndroidPL EU- Blue F5521gw N A101...
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Table 7-6. Description & Mobile Device (Continued) Model Country Description Mobile Device A101 XE.H6VAN.001 A101 Tablet 3G AAP_GEN4 Tablet AndroidTH-Tab-1 EU- Blue F5521gw N N A101 XE.H6WAN.007 A101 Tablet 3G AAP_GEN4 Tablet AndroidTH-Tab-1 EU- Blue F5521gw_16G N N A101 XE.H6TEN.009 A101 Tablet 900 Tablet EMEA_CUS5TR AndroidTR-4...
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Table 7-6. Description & Mobile Device (Continued) Model Country Description Mobile Device A101 XE.H6TAN.009 A101 Tablet 900 AAP_GEN4 Tablet AndroidVN-Tab-1 EU- Blue EM770W N N A101 XE.H6UAN.008 A101 Tablet 900 AAP_GEN4 Tablet AndroidVN-Tab-1 EU- Blue EM770W_16G N N A101 XE.H6VAN.002 A101 Tablet 3G AAP_GEN4 Tablet AndroidVN-Tab-1 EU- Blue...
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Table 7-6. Description & Mobile Device (Continued) Model Country Description Mobile Device A101 S7.H6VWN.001 A101 Sample 3G Bar-type Tablet HSUPA 7.0 WSVGA Blue AU plug N N A101 S7.H6VWN.002 A101 Sample 3G Bar-type Tablet HSUPA 7.0 WSVGA Blue CN plug N N A101 S7.H6VWN.003 A101 Sample 3G Bar-type...
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Table 7-6. Description & Mobile Device (Continued) Model Country Description Mobile Device A101 West EU-1 XE.H6UEN.007 A101 Tablet 900 EMEA_GEN3 Tablet AndroidWEU4 EU- Blue EM770W_16G N N A101 West EU-1 XE.H6UEN.008 A101 Tablet 900 EMEA_GEN3 Tablet AndroidWEU5 EU- Blue EM770W_16G N N A101 West EU-1 XE.H6VEN.001...
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Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Android OS environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.