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Business Feature Package
This chapter describes various features of the OfficeServ 12 system as follows:
SYSTEM FEATURES
STATION FEATURES
DISPLAY FEATURES
SAMPLE SMDR PRINTOUT(WITHOUT CALLER ID)
SAMPLE SMDR PRINTOUT(WITH CALLER ID NUMBER)
SAMPLE UCD REPORT
UCD CALL STATISTICS
UCD AGENT STATISTICS
SAMPLE TRAFFIC REPORT
TRAFFIC REPORT OVERVIEW
SAMPLE ALARM REPORT
© SAMSUNG Electronics Co., Ltd.
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