Samsung SVMi E Series Setup And Maintenance

Voicemail and telephone administrator set-up and maintenance
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Phone Works
Kingston Ltd.
Samsung Voicemail and
Telephone Administrator
Set-up and Maintenance
Office 1-877-541-1112
Local 613-384-5150
Fax 613-384-2648
Email: sales@phoneworks.ca

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Summary of Contents for Samsung SVMi E Series

  • Page 1 Phone Works Kingston Ltd. Samsung Voicemail and Telephone Administrator Set-up and Maintenance Office 1-877-541-1112 Local 613-384-5150 Fax 613-384-2648 Email: sales@phoneworks.ca...
  • Page 2: Accessing The Voice Mail System

    Samsung SVMi Voice Mail Administrator Sheets With this document you will learn how to make changes to your SAMSUNG SVMi voice mail system. Changes such as edit of the system prompts, add, delete and edit subscriber’s mailboxes and set the operating mode of your...
  • Page 3: Subscriber Information

    “noise” from the front and back of the recording. Repeatedly press 1 or 2 to trim small amounts from the front or back until the recording sounds clean. You must press # to save your selection when done 2. SUBSCRIBER INFORMATION This allows you to add, delete and/or edit mailboxes this is handy for resetting lost or forgotten passwords Access the voice mail using one of the steps at the front of the document.
  • Page 4 To change the mode of your voice mail system you must access your voice mail system as described above. When it tells you to enter the port number to change the new mode or to change the mode on all ports enter 0. (this is so that all of the lines are answered by the same greeting ) Select the 0 option and then make your selection of what mode you wish to put your system in.
  • Page 5 SAMSUNG VOICE MAIL BOX SET UP Introduction The SAMSUNG voice mail system is one of the most advanced and feature rich systems made and yet it is very user friendly. When your system was installed you should have been given some set up instructions from the technician as well as the SVMi E-series Voicemail Quick Reference Guide.
  • Page 6 Samsung SVMi Voice Mail First Time Easy Set Up Log on to your mailbox (press the vmmsg key) 1…Change Your Password………………….……………( # -7-1 ) This is required for security reasons. Password length can be from 1 to 8 digits with the default password being 0000 2…Record Your Name…...…………………………….….( #-7-2 )
  • Page 7: Accessing Your Mailbox

    Samsung SVMi Voice Mail ACCESSING YOUR MAILBOX Outside Callers  Dial the phone number that will be answered buy your voice mail system (e.g. your main number)  At the main greeting dial # plus your mailbox number (usually the same as your telephone extension number) ...
  • Page 8 Once inside your mailbox you will hear the Mailbox Owner Main Menu with the following options 1……..Listen to new Messages 2……..Record and Send Messages 3……..Review saved Messages 5……..Personal Greetings 6……..Mailbox Administration #..Personal Services *…….Return to Main Menu Getting Started Using your mailbox is very simple; however you should read this section to familiarize yourself with the steps.
  • Page 9: Mailbox Administration

    8…….To pause or resume during message playback 9…….To fast forward the message 5 seconds 99…...To change playback speed of the recording 0…….To play HELP options 00…...To hear the time and date and the senders information of the message you just heard #..To move to the next message (does not save or discard the message) ##..To scan ( plays first 7 seconds of messages then skips to the...
  • Page 10 Pager Notification With this feature on the SVMi will call your pager and leave you a numeric message (usually your mailbox number) after each message is left in your mailbox.  From the mailbox main menu press 6 for mailbox administration ...
  • Page 11 Shortcuts Calling When calling a phone that is busy or you get no answer you can simply press the # key to send the call to that phones mailbox Being called If you phone rings and you don’t wish to answer you can press the # Key to send the call directly to your mailbox Direct Messaging If you wish to send a message to a person without ringing their phone you...
  • Page 12 HOW TO CHANGE THE DATE &TIME ON A SAMSUNG PHONE SYSTEM From any Samsung phone press the transfer button then dial 200 (This feature may not work on a 8 button phone) Enter the pass code 1234. Press 1 to enable customer programming.

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