Dell D2020H User Manual
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Dell D2020H
User's Guide
Monitor Model: D2020H
Regulatory model: D2020Hf

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Table of Contents
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Summary of Contents for Dell D2020H

  • Page 1 Dell D2020H User’s Guide Monitor Model: D2020H Regulatory model: D2020Hf...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other tradmarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents About your monitor ......Package contents ..... Product features .
  • Page 4 ....Contacting Dell ..... .
  • Page 5: About Your Monitor

    Package contents Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contacting Dell if anything is missing. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 6: Product Features

    Quick Setup Guide Safety and Regulatory Information Product features The Dell D2020H at panel display has an active matrix,Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static,and LED backlight. The monitor features include: 49.53 cm (19.5 in.) diagonal viewable area display(measured diagonally).
  • Page 7: Identifying Features And Controls

    Identifying features and controls Front view Label Description To access the OSD menu and change Function buttons the settings if required. (For more information, see Using the front panel controls) Power On/O button To turn the monitor On or O . (with LED indicator) About your monitor...
  • Page 8 Regulatory label, barcode, serial List the regulatory approvals. See this number, and Service Tag label label if you need to contact Dell for technical support. The Service Tag is a unique alphanumeric identi er that enables Dell service technicians to...
  • Page 9 Bottom view, without monitor stand Label Description Power port To connect the monitor power cable. HDMI port For connection to your computer using HDMI cable. For connection to your computer using VGA cable. VGA port About your monitor...
  • Page 10: Monitor Speci Cations

    Monitor speci cations Model D2020H Screen type Active matrix-TFT LCD Panel type Viewable area Diagonal 495.3 mm (19.5 in. ) Active area: Horizontal 432 mm (17 in. ) Vertical 239.76 mm(9.44 in. ) Area 1035.76 cm (160.54 in. Pixel pitch 0.27 x 0.27 mm...
  • Page 11 Resolution speci cations Model D2020H Horizontal scan range 30 kHz to 80 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) Maximum preset resolution 1600 x 900 at 60 Hz Preset display modes Display Mode Horizontal Vertical Pixel Clock...
  • Page 12 Electrical speci cations Model D2020H Analog RGB: 0.7 V ± 5 %, Video input signals 75 ohm input impedance HDMI 1.4 (HDCP 1.4), 600 mV for each di erential line, 100 ohm input impedance per di erential pair Synchronization Separate horizontal and vertical synchronizations,...
  • Page 13 Without stand assembly and cables Weight of stand assembly 0.28 kg (0.62 lb) Environmental characteristics Model D2020H Temperature: 0 °C to 40 °C (32 °F to 104 °F) Operating Non-operating: Storage -20 °C to 60 °C (-4 °F to 140 °F) Shipping -20 °C to 60 °C (-4 °F to 140 °F)
  • Page 14 Power management modes If you have VESA's DPM compliance graphic cards or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse or other input devices, the monitor automatically resumes functioning.
  • Page 15 The OSD functions only in the normal operation mode. When any button is pressed in the Active-o mode, one of the following messages will be displayed: Dell 20 Monitor No HDMI Cable The display will go into Power Save Mode in 4 minutes.
  • Page 16: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is normal for one or more pixels to become xed in an unchanging state which are hard to see and do not a ect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/support/monitors.
  • Page 17: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: 1.
  • Page 18: Connecting Your Monitor

    Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. It is recommended to route the cables through the cable-management slot before you connect them to the monitor.
  • Page 19: Removing The Stand

    Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: 1.
  • Page 20 3. Using a long screwdriver press the release button. 4. Keeping the release button pressed, pull the stand out. Setting up the monitor...
  • Page 21: Operating Your Monitor

    Operating your monitor Turning on the monitor Press the button to turn on the monitor. Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. The following table describes the control buttons: Control Buttons Description Use this button to choose from a list of preset modes.
  • Page 22 For direct access to the Brightness and Contrast menu. Brightness/Contrast To launch the On-Screen Display (OSD) menu, or to access the list of items / options of a menu item. For more information, see Accessing the OSD menu. Menu To exit or return to the OSD main menu. Exit To turn the monitor on or o .
  • Page 23: Using The On-Screen Display (Osd) Menu

    OSD menu, or wait for the OSD menu to close automatically. 1. Press the button to display the OSD main menu. Main menu for HDMI input Dell 20 Monitor Brightness / Contrast Auto Adjust Input Source Color...
  • Page 24 Icon Menu and Description Submenus Brightness/ Use this option to control the brightness or contrast settings . Contrast Dell 20 Monitor Brightness / Contrast Auto Adjust Input Source Color Display Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight.
  • Page 25 Use this option to activate automatic setup and adjust menu. Auto Adjust Dell 20 Monitor Brightness / Contrast Press to adjust the screen automatically Auto Adjust Input Source Color Display Menu Personalize Others The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjustment in Progress...
  • Page 26 Use the input source menu to switch between the di erent Input Source video signals that may be connected to your monitor. Dell 20 Monitor Brightness / Contrast Auto Adjust HDMI Input Source Auto Select Color Reset Input Source Display...
  • Page 27 Custom Color: Allows you to manually adjust the color settings. Press th e buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Dell 20 Monitor Brightness / Contrast Preset Modes Standard Input Color Format...
  • Page 28 RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI cable. YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 20 Monitor Preset Modes Brightness / Contrast Input Color Format...
  • Page 29 Display Use the display to adjust image. Dell 20 Monitor Aspect Ratio Wide 16:9 Brightness / Contrast Horizontal Position Auto Adjust Vertical Position Input Source Sharpness Color Pixel Clock Display Phase Menu Reset Display Personalize Others Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3 or 5:4.
  • Page 30 Select this option to restore default display settings. Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time, the menu remains on screen and so on. Dell 20 Monitor English Language Brightness / Contrast Transparency...
  • Page 31 Allow you to choose a feature from Shortcut key 1, Shortcut key 2, Power Button LED or Reset Personalization, Preset Modes or Brightness/Contrast and set it as a shortcut key. Dell 20 Monitor Shortcut Key 1 Preset Modes Brightness / Contrast...
  • Page 32 Display Info Press to display the information about the display. Dell 20 Monitor Display Info Model: Dell D2020H Brightness / Contrast Input Source: HDMI DDC/CI Auto Adjust Current: 1600x900, 60Hz LCD Conditioning Input Source Service Tag Color Reset Others Display...
  • Page 33 Help reduce minor cases of image retention. Depending on Conditioning the degree of image retention, the program may take some time to run. To start LCD Conditioning, select On. Dell 20 Monitor Display Info Brightness / Contrast DDC/CI Auto Adjust...
  • Page 34 NOTE: Your monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. Before the DDC/CI function is disabled, the following message is displayed. Dell 20 Monitor The function of adjusting display setting using PC application will be disabled.
  • Page 35: Setting Up Your Monitor

    Use one of the following methods to update the graphics driver: Dell computer Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1600 x 900 again.
  • Page 36 Non-Dell computer In Windows 7: Right-click on the desktop and click Personalization. Click Change Display Settings. Click Advanced Settings. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.). Refer to the graphic card provider website for updated driver (for example, www.AMD.com...
  • Page 37: Using Tilt

    Using tilt You can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory. 5° 21° Operating your monitor...
  • Page 38: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. Dell 20 Monitor No VGA Cable The display will go into Power Save Mode in 4 minutes.
  • Page 39 Dell 20 Monitor No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/D2020H D2020H NOTE: This box also appears during normal operation, when the video cable is disconnected or damaged. 4. Turn o your monitor and reconnect the video cable; then turn on your computer and the monitor.
  • Page 40: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
  • Page 41: Common Problems

    Missing pixels Cycle power On-o . Pixel that is permanently o is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Stuck-on pixels Cycle power On-o .
  • Page 42 Check for bent or broken pins in the video cable connector. Restart the computer in safe mode. Do not perform any troubleshooting step. Safety related issues Contact Dell immediately. Intermittent problems Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
  • Page 43: Product-Speci C Problems

    Possible Solutions Screen image is too Check the Aspect Ratio setting in the Display settings OSD. small Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the Turn o the monitor, unplug the power cord, plug it back, and then turn on monitor with the the monitor.
  • Page 44: Appendix

    3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you . WARNING: For displays with glossy bezel, ensure to place it correctly to avoid disturbing re ections from surrounding light and bright surfaces.
  • Page 45: Pin Assignments

    Pin assignments D-Sub 15-pin connector Pin Number Signal Assignment Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B DDC +5 V GND-sync DDC data H-sync V-sync DDC clock Appendix...
  • Page 46 Pin assignments HDMI 19-pin connector Pin Number Signal Assignment TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK- Reserved (N.C.

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