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Conference Phone
7832
User manual
Cisco 7832 User Manual page 6
Ip conference phone multiplatform phone
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Contents
Table of Contents
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Contents
C H A P T E R 3
Contacts
C H A P T E R 4
Recent Calls
Cisco IP Conference Phone 7832 Multiplatform Phone User Guide
vi
Set a Disposition Code While on a Call Center Call
Trace a Call
39
Escalate a Call to a Supervisor
41
Search for a Contact in the All Directories Screen
Corporate Directory
43
Broadsoft Directory
43
Search for a Contact in Your BroadSoft Directory
Edit Your Contact Type in Your BroadSoft Directory
Edit Your BroadSoft Directory Name
Edit the Server Name of Your BroadSoft Directory
Edit Credentials of Your BroadSoft Directory
Edit Your BroadSoft Directory Password
LDAP Directory
47
Edit Credentials of Your LDAP Directory
Search for a Contact in Your LDAP Directory
Personal Address Book
49
Add a New Contact to Your Personal Address Book
Add a New Contact to Your Personal Address Book with Phone Web Page
Search for a Contact in Your Personal Address Book
Call a Contact in Your Personal Address Book
Edit a Contact in Your Personal Address Book
Remove a Contact from Your Personal Address Book
Reverse Name Lookup for Incoming and Outgoing Calls
53
Recent Calls List
53
View Your Recent Calls
53
View Calls Logs from BroadWorks XSI Server
Return a Recent Call
54
Clear the Recent Calls List
Create a Contact from a Recents Record
Delete a Call Record
56
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