Standard Guarantee Conditions - Zanussi ZCM 700 Instruction Booklet

Standard Guarantee Conditions

We, Zanussi-Electrolux, undertake that if within 12 months
of the date of the purchase this Zanussi-Electrolux
appliance or any part thereof is proved to be defective by
reason only of faulty workmanship or materials, we will,
at our option repair or replace the same FREE OF
CHARGE for labour, materials or carriage on condition
that:
•The appliance has been correctly installed and used
only on the electricity supply stated on the rating plate.
•The appliance has been used for normal domestic
purposes only, and in accordance with the manufacturer's
instructions.
•The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any person
not authorised by us.
•Electrolux Service Force Centre must undertake all
service work under this guarantee.
•Any appliance or defective part replaced shall become
the Company's property.
•This guarantee is in addition to your statutory and other
legal rights.
Exclusions
•Damage or calls resulting from transportation, improper
use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
•Costs incurred for calls to put right an appliance which
is improperly installed or calls to appliances outside the
United Kingdom.
•Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
•Products of Electrolux manufacturer that are not
marketed by Electrolux Service and Spare Parts. In the
event of your appliance requiring service, or if you wish
to purchase spare parts, please contact your local
Service Force Centre by telephoning 0870 5 929 929.
Your telephone call will be automatically routed to the
Service Force Centre covering your postcode area. For
the address of your local Service Force Centre and further
information about Service Force, please visit the website
at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have
read the details under the heading "Something not
working".
When you contact the Service Force Centre you will need
to give the following details:
1.Your name, address and postcode.
2.Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the appliance (found
on the rating plate).
5.The purchase date.
Please note a valid purchase receipt or guarantee
documentation is required for in guarantee service calls.
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