Troubleshooting - ViewSonic NX1940w User Manual

Troubleshooting

Please make these simple checks before calling service. These tips may save you time
and money since charges for receiver installation and adjustments of customer controls
are not covered under your warranty.
Problem
" Ghost " or double
image
No power
No picture
Poor picture
Snowy picture and
noise
No sound
Strange color, light
color, or color
misalignment
ViewSonic
Possible Solution
*This may be caused by obstruction to the antenna due to high
rise buildings or hills. Using a highly directional antenna may
inprove the picture.
• Make sure the power cord is properly connected to the LCD TV
AC power socket.
• Make sure the AC power cord is properly connected to the wall
outlet.
• Make sure the AC power on the back of LCD TV is ON, DC
power button is ON (Green LED).
• Plug another electrical device (like a radio) to the power outlet
to verify that the outlet is supplying the proper voltage.
• The TV station may be experiencing problems. Try another
channel.
• The Cable TV signal may be scrambled or encoded. Please
contact your local cable operator.
• Make sure that connection to other components are correct
referring to the user guide.
• Make sure that setup has been done correctly after
connections.
• Make sure the correct input is selected and the input signal is
compatible.
*Sometimes, poor picture quality occurs when having activated an
S-VHS camera or camcorder connected and having connected
another peripheral at the same time. In this case switch off one of
the other peripherals
*Check the antenna connection
• Check your audio connections are properly connected referring
to the user guide.
• The MUTE button may have been pressed, try pressing this
button again.
• Check your audio settings, your TV audio may be set to
minimum.
• Press the Volume + (Up) button on the remote control.
• Ensure that the video cable is securely connected.
• The picture may appear dim in a brightly lit room.
• Adjust brightness, contrast, saturation (color), and tint referring
to the user guide.
• Check the input signal setting.
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NX1940w/NX2240w