Samsung Galaxy S4 Manual
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Samsung Galaxy S4 Manual

Samsung Galaxy S4 Manual

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TMO_M919_English_GSG_MCK_PS_032713_F3-rev2.indd 1
This document is watermarked because certain important information in the document has not yet been verified.
This document has been sent to you as a draft and for informational purposes only.
The document should only be used for internal purposes and may not be distributed outside of Samsung,
except to Samsung's carrier customer for testing purposes. Distributing the
document outside of Samsung, except to Samsung's carrier customer for testing purposes could result in legal exposure
to the company if the preliminary, unverified information in the draft turns out to be inaccurate.

TABLE OF CONTENTS

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Signing into Your Google Account
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Summary of Contents for Samsung Galaxy S4

  • Page 1: Table Of Contents

    This document has been sent to you as a draft and for informational purposes only. The document should only be used for internal purposes and may not be distributed outside of Samsung, except to Samsung's carrier customer for testing purposes. Distributing the document outside of Samsung, except to Samsung's carrier customer for testing purposes could result in legal exposure to the company if the preliminary, unverified information in the draft turns out to be inaccurate.
  • Page 2 Contacts Bluetooth Wi-Fi Smartphone Mobile HotSpot USB Tethering Near Field Communication S Beam Web Browsing Setting Up Email Messaging Safety Tips Emergency Dialing Information About Safeguarding Handsets Approved Firmware Versions Accessories DRAFT Additional Information Internal Use Only NOTES TMO_M919_English_GSG_MCK_PS_032713_F3-rev2.indd 2 3/28/2013 10:55:06 AM...

  • Page 3: Introduction

    INTRODUCTION SUPPORT This guide provides you with the information you need to get started. For more information and additional support, please visit www.t-mobile.com/support where you can: ● Register at my.t-mobile.com to check your minutes, pay your bill, upgrade your phone, and change your rate plan.

  • Page 4: Service

    SERVICE If you are a new T-Mobile customer and ® your service has not yet been activated, call Customer Care at 1-800-937-8997 and a T-Mobile Activations representative will assist you. You will need the following information when activating service: ● Your Service Agreement and the agent code on your Agreement ●...

  • Page 5: Your Device

    YOUR DEVICE FRONT AND BACK FEATURES 1. INDICATOR LIGHT 2. MENU KEY 3. HOME KEY 4. BACK KEY 5. DISPLAY 6. RECEIVER 7. FRONT-FACING CAMERA 8. SENSORS 9. FLASH 10. CAMERA LENS DRAFT Internal Use Only TMO_M919_English_GSG_MCK_PS_032713_F3-rev2.indd 5 3/28/2013 10:55:09 AM...

  • Page 6: Side Features

    SIDE FEATURES DRAFT 1. IR TRANSMITTER Internal Use Only 2. HEADSET CONNECTOR 3. VOLUME KEY 4. MICROPHONE 5. CHARGER/ACCESSORY JACK 6. SPEAKER 7. POWER/LOCK KEY TMO_M919_English_GSG_MCK_PS_032713_F3-rev2.indd 6 3/28/2013 10:55:11 AM...

  • Page 7: Battery Installation/Removal

    NOTE: Although the battery comes partially charged, you must fully charge this battery before using your device for the first time. WARNING: Use only Samsung-approved charging devices and batteries. Samsung accessories are designed to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
  • Page 8 Removing the Battery Cover 1. Hold the device firmly and locate the cover release latch (1). 2. Place your fingernail in the opening (2) and firmly “pop” the cover off the device (similar to a soda can) 3. Carefully remove the cover. DRAFT Internal Use Only TMO_M919_English_GSG_MCK_PS_032713_F3-rev2.indd 8...
  • Page 9 Installing and Removing the SIM Card IMPORTANT: Before removing or replacing the SIM card, make sure the device is switched off. To turn the device off, hold down the key until the Device options screen displays, then tap Power off. This device uses a different type of SIM card called a “micro SIM”.
  • Page 10 Installing the microSD Memory Card Your device supports an optional (external) microSD memory card for storage of media such as music, pictures, video and other files. NOTE: microSD memory cards include capacities of up to 2GB. microSDHC™ memory card types can range from 4GB to up to 32GB.
  • Page 11 4. Carefully slide the microSD card into the card socket until it clicks into place. Installing the Battery 1. Slide the battery into the compartment (1) so that the tabs on the end align with the slots at the bottom of the phone, making sure the connectors align.
  • Page 12 Removing the Battery X Grip the battery at the top end (3) and lift it up and out of the battery compartment (4). Replacing the Battery Cover: X Position the battery cover over the battery compartment and press down around the rim of the device until you hear clicks and the cover is secure.

  • Page 13: Charging The Battery

    CHARGING THE BATTERY Your device is powered by a rechargeable Li-ion battery. A wall charger, which is used for charging the battery, is included with your device. Use only approved batteries and chargers. Ask your local T-Mobile dealer for further details. IMPORTANT: Verify that the battery is installed prior to connecting the wall charger.
  • Page 14 3. Insert the USB cable into the device’s Charger/Accessory jack. Correct Incorrect 4. Plug the charging head into a standard AC power outlet. The device turns on with the screen locked and indicates both its charge state and percent of charge. 5.

  • Page 15: Extending Your Battery Life

    EXTENDING YOUR BATTERY LIFE The following is a list of helpful tips that can help conserve your battery power: ● Reduce your backlight on time. ● Turn Bluetooth off when not in use. ® ● Turn Wi-Fi off when not in use. ®...

  • Page 16: Turning Your Device On Or Off

    TURNING YOUR DEVICE ON OR OFF Powering On Your Device X Press and hold (Power/Lock) until the device turns on. It searches for your network and after finding it, you can make or receive calls. Powering Off Your Device 1. Press and hold the (Power/Lock) until the Device options screen appears.

  • Page 17: Locking And Unlocking Your Device

    LOCKING AND UNLOCKING YOUR DEVICE By default, the device screen locks when the backlight turns off. To unlock your device from the lock screen: X With your device turned on, press (Power/Lock) to wake the display and sliding your finger across the screen in any direction. To lock your device screen: X Press (Power/Lock).

  • Page 18: Home Screen

    HOME SCREEN Swipe your fingers left or right to view the entire Home screen. You can customize the screen with widgets and shortcuts to your favorite applications. Status Bar The Status bar appears at the top of your Home screen. Icons indicating your device’s status and new notification alerts appear on the Status bar.
  • Page 19 Notification Screen The Notification area indicates new message events (data sync status, new messages, calendar events, call status, etc). You can expand this area to reveal the Notification screen that provides more detailed information about the current on-screen notification icons. Opening the Notification Screen 1.
  • Page 20 Accessing Additional Functions In addition to notifications, this screen also provides quick and ready access to device functions. These can be quickly activated or deactivated. Scrolling across a horizontal list of functions has been enhanced with an accessible Grid view. To activate the Grid view: X From the Notification panel, tap (Open...
  • Page 21 NOTE: You can select the function buttons you see at the top of the Notifications panel. Only 5 buttons are shown at any one time. The Grid view is the only way to view all functions. To customize the functions displayed: 1.

  • Page 22: Using The Multi Window

    USING THE MULTI WINDOW This feature allows you to run multiple applications on the current screen at the same time. NOTE: Only applications found within the Multi window panel can be active atop another current application on the screen. When launching applications that contain multimedia files (music/video), audio from both files will be played simultaneously.
  • Page 23 NOTE: Although the MultiWindow feature is now active (as shown via the Notifications screen), the user must enable/display the MultiWindow list is shown only by using the Back button. This action is a one time event during the initial access. After that, the MultiWindow list is displayed whenever the feature in active via the Notifications screen (2).

  • Page 24: Device Functions

    DEVICE FUNCTIONS CREATING A NEW GOOGLE ACCOUNT You should create a Google account when ™ you first use your device in order to fully utilize available functionality. This account provides access to several device features such as Gmail , Google+ , Talk , and Google Play ™...
  • Page 25 To create a new Google account from the Web: 1. From a computer, launch a Web browser and navigate to www.google.com/account. 2. Click Create an account for free. 3. Follow the on-screen prompts to create your free account. 4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.

  • Page 26: Voicemail

    VOICEMAIL Voicemail allows callers to leave voice messages, which can be retrieved any time. Your device automatically transfers all unanswered calls to voicemail, even if your device is in use or turned off. IMPORTANT: Always use a password to protect against unauthorized access.

  • Page 27: Visual Voicemail

    Accessing Your Voicemail From Another Phone 1. Dial your wireless phone number. 2. When you hear your voicemail greeting, press the asterisk key on the dialpad you are using. 3. Enter your passcode. VISUAL VOICEMAIL Visual Voicemail enables users to view a list of people who left a voicemail message, and listen to any message they want without being limited to chronological order.
  • Page 28 To check Visual Voicemail messages: 1. From the Home screen, tap (Apps) (Visual Voicemail). 2. Tap the voicemail message you want to play. 3. Tap (Play). To delete Visual Voicemail messages: 1. From the Home screen, tap (Apps) (Visual Voicemail). 2.

  • Page 29: Calling Features

    CALLING FEATURES Making a Call 1. From the Home screen, tap (Phone). 2. Enter the number you wish to call (using the keypad) and tap (Send) to place a call. – If you make a mistake while dialing, tap clear the last digit. Touch and hold to clear the entire sequence.
  • Page 30 Reject a Call with a Message 1. At the incoming call screen, touch and drag the Reject call with message tab upward. 2. Tap a predefined rejection message or tap Create new message to create a new custom outgoing response. Using the Speakerphone X During an active call, tap (Speaker)
  • Page 31 To return to your original call: X Tap Swap (Swap) to switch to the original call. This places the new caller on hold and activates the previous call. To alternate between calls: X Tap (Swap) to alternate between the Swap two calls.

  • Page 32: Contacts

    3. Tap Add to Contacts Create contact. 4. Tap a destination type (Phone, SIM, Samsung account, Google, or Microsoft Exchange ActiveSync) (depending on where you want to save the new contact information). 5. Enter the desired information into the appropriate fields.
  • Page 33 Adding a Number to an Existing Contact 1. From the Home screen, tap (Apps) (Contacts). 2. Tap a contact name from the list and tap (Edit). – or– Touch and hold a Contacts entry then tap Edit. 3. Tap within the Phone number area and enter a new phone number.
  • Page 34 Copying a Contact to the Memory Card This procedure allows you to copy entry information saved on the phone’s memory, onto an installed microSD card. NOTE: The option to Export to SD is only available if you already have a microSD card installed before beginning the process. Without the card, you will not be shown this option.

  • Page 35: Bluetooth

    BLUETOOTH Bluetooth is a short-range communications ® technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless devices. Turn Bluetooth On and Off To turn Bluetooth on: 1.
  • Page 36 Pairing Bluetooth Devices 1. Verify Bluetooth is active. 2. From the Bluetooth settings page, tap the Visibility field (shown by the device name). Your device must be visible to successfully pair with an external device. This is shown by a green check mark. 3.

  • Page 37: Wi-Fi

    WI-FI Your device can connect to the Internet using Wi-Fi. Wi-Fi communication requires access to an existing and accessible Wireless Access Point (WAP). These WAPs can either be Open (unsecured) as within most HotSpots, or Secured (requiring knowledge of the Router name and password). Turn on Wi-Fi: 1.

  • Page 38: Smartphone Mobile Hotspot

    To turn Wi-Fi off: 1. From the Home screen, press (Menu) and then tap Settings Connections tab. 2. In a single motion touch and slide the Wi-Fi slider to the left to turn it off. The slider color indicates the activation status. Connect to a Wi-Fi network 1.
  • Page 39 To activate the Smartphone Mobile HotSpot service for the first time: 1. From the Home screen, press (Menu) and then tap Settings Connections tab More settings Tethering and Mobile HotSpot. 2. In a single motion touch and slide the Mobile HotSpot slider to the right to turn it on.

  • Page 40: Usb Tethering

    To change the Portable HotSpot password: 1. From the Home screen, tap (Apps) (Mobile HotSpot). 2. Tap Mobile HotSpot Configure. 3. Tap the Security field and select WPA2 PSK. 4. With security enabled, delete the previous password and enter a new one into the Password field.
  • Page 41 ● You cannot mount your device’s microSD card to your computer while using the USB Tethering feature. If additional software or USB drivers are required, go to www.samsung.com/us/support/ downloads. ● When you connect your phone to a computer with a USB cable, you can either share your mobile data connection via tethering OR you can share files—you cannot do both.

  • Page 42: Near Field Communication

    4. If prompted, read the on-screen notification regarding data use and tap OK. ● Look for (Tethering Active) in the Status bar area of the screen. NEAR FIELD COMMUNICATION Near Field Communication (NFC), when enabled, allows two compatible devices to exchange data when they touch each other.

  • Page 43: Web Browsing

    files. You can beam images and videos from your gallery, music files from your music player, and more. 1. From the Home screen, press (Menu) and then tap Settings (Connections tab). 2. Verify the NFC feature is active. 3. Tap S Beam and make sure the feature is turned on.
  • Page 44 Entering a URL You can access a website quickly by entering the URL. Websites are optimized for viewing on your device. X From the homepage tap the URL field at the top of the screen, enter the URL and tap Adding and Deleting a Window You can have up to 16 Internet windows open at one time.

  • Page 45: Setting Up Email

    SETTING UP EMAIL In addition to Gmail, your device supports the following account types: POP3, IMAP, and Exchange. Set up Gmail 1. From the Home screen, tap (Apps) (Gmail). 2. Tap Existing if you have a Google account. The Inbox loads conversations and email. –...
  • Page 46 3. At the Account options screen, select the frequency which the device should check for new email on the server and tap Next. ● Tap the Notify me when email arrives field to receive new email notifications. 4. At the Set up email screen, name the account and enter a screen name to identify yourself on this account.
  • Page 47 5. Tap Next Microsoft Exchange ActiveSync. IMPORTANT: If you receive a message that your “Setup could not finish”, tap Edit details to manually configure any remaining exchange account information that could not be automatically retrieved by the device. 6. If prompted, tap Edit details and edit the account information as necessary and tap Next.

  • Page 48: Messaging

    MESSAGING Accessing Messages X From the Home screen, tap (Messaging). Create and Send a Text Message 1. From the Home screen, tap (New message). (Messaging) 2. Enter either the recipient’s phone number or e-mail address. – or– (Add recipient) to select from among Groups, Favorites, Contacts, or Logs.
  • Page 49 Create and Send a Multimedia Message Multimedia messages are text messages that contain file attachments like a voice memo, ringtone, image, video, or downloaded melody. NOTE: You can send a Picture message to up to ten recipients. Enter each recipient’s address or phone number in a separate To field of the Picture message composer.

  • Page 50: Safety Tips

    5. Add more recipients by tapping the recipient field. 6. Tap (Attach) to insert various file types to your message (such as images, videos, or audio). – Select the file and complete the on-screen instructions to insert it to the current message. 7.
  • Page 51 Drive safely When you are driving, T-Mobile encourages you to use your phone in a safe and sensible manner. Here are a few tips: ● Assess road conditions before answering your device. Your safety is more important than any call. ●...

  • Page 52: Emergency Dialing

    EMERGENCY DIALING Although all phones are equipped with 9-1-1 emergency calling, this device may or may not permit its location to be approximated during a 9-1-1 call.* * Availability of this feature depends on upgrades to the (a) wireless network and (b) 9-1-1 calling system that are required to be installed by the local 9-1-1 response agency or public safety answering point (PSAP);...

  • Page 53: Information About Safeguarding

    INFORMATION ABOUT SAFEGUARDING HANDSETS T-Mobile encourages customers to take appropriate measures to secure their handsets and invites them to take advantage of the features available on this handset to help secure it from theft and/or other unauthorized access and use. This handset has a locking function (e.g., user-defined codes or patterns) that can serve as a first line of defense against unauthorized use or access to stored information.

  • Page 54: Approved Firmware Versions

    APPROVED FIRMWARE VERSIONS This device will only operate with firmware versions that have been approved for use by T-Mobile and the device manufacturer. If unauthorized firmware is placed on the device it will not function. ACCESSORIES Whether you want a charger, a fashionable carrying case, a Bluetooth headset, or you just want to browse for fun extras, T-Mobile is the place to shop for all your device accessories.
  • Page 55 NOTE: To purchase accessories for your phone, visit T-Mobile.com, call 1.800.204.2449, or visit your nearest T-Mobile store. Accessory selection subject to change and may vary by location. Make it last Your phone is a complex electronic device; think of it as a mini-computer. Here are some tips to help you extend the life of your new device: Do not get your device wet.

  • Page 56: Additional Information

    ADDITIONAL INFORMATION Use of some content or features may incur separate, additional charges and/or require a qualifying rate plan, or access to a Wi-Fi connection. Wi-Fi: Device will not transition between Wi-Fi and the cellular network. Devices using wireless connections may be vulnerable to unauthorized attempts to access data and software stored on the device.
  • Page 57 a disproportionate amount of bandwidth during a billing cycle. You may not use your plan or device for prohibited uses. Downloads/Applications: T-Mobile is not responsible for any third party content or Web site you may be able to access using your phone. Additional charges may apply;...
  • Page 58 interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. Mobile Security: Capable phone required; technical limitations may prevent certain features (e.g., LOCK) from working on certain phones.
  • Page 59 Devices, accessories, and screen images are simulated. See brochures and Terms and Conditions (including arbitration provision) at T-Mobile.com, for rate plan information, charges for features and services, and restrictions and details, including important limitations on availability and reliability of 9-1-1 emergency service when using Wi-Fi Calling.
  • Page 60 NOTES DRAFT Internal Use Only TMO_M919_English_GSG_MCK_PS_032713_F3-rev2.indd 60 3/28/2013 10:55:23 AM...

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