Troubleshooting - Breville HotCup VKT111 Instruction Booklet

With variable dispense
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troubleshooting

Problem
The start button cannot be
pressed.
The appliance does not
dispense a full cup of water.
The appliance produces
excess steam but does not
dispense boiling water.
The appliance makes a
noise and there is a 'clunk'
sound after water has been
dispensed.
Water drips from the
dispensing nozzle after the
boil cycle has finished.
Steam comes out from
behind the dispensing
nozzle.
8
Possible Cause
• The appliance has not reset
itself after the boiling cycle.
• The water level has
dropped below the MIN
level.
• The appliance is not
plugged in.
The appliance has excessive
scale.
• The water level has
dropped below the MIN
level.
• The appliance has
excessive scale.
This is the sound of the
internal valve operating after
the boil cycle finishes.
There is a residual amount
of water left inside the
appliance after the boil cycle.
Steam is being vented in a
controlled manner through
designed vents.
Solution
• Check that the re-set
button at the rear of the
appliance is pushed in. If
you can't push the button
in, the appliance is still too
hot after the last boil cycle.
Wait a few seconds for it to
cool slightly before trying
again.
• Check that the appliance is
plugged in and switched on
at the supply socket.
• Check the fuse in the plug.
• Top up the appliance with
cold water to reduce the
time it takes for it to cool
down.
Descale the appliance.
• Fill with water between the
MIN and MAX markings
then restart the boil cycle.
• Descale the appliance.
This is normal operation.
This is normal operation.
This is normal operation.

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