Table of Contents
Advertisement
7 Troubleshooting
7.1 My Cliniscape is not turning ON.
Make sure that the battery is properly inserted and latched or the AC adapter is fully connected or that the unit
is well docked.
Plugging the AC adapter into the DC in jack located under the protective cover on the bottom of the unit,
makes sure that the Adapter is also plugged into the wall socket.
If running with battery only, be sure that the inserted battery pack has some capacity left.
7.2 My Cliniscape Power on LED is ON, but nothing happens.
Make sure that the unit is not is stand-by by tapping on the screen.
As a last resort remove the power cord and the battery, wait ten seconds then insert again the battery and
power cord, restarting a power on procedure.
7.3 My Cliniscape does not run smoothly
Simultaneous opening of too many applications will cause deterioration in application performance.
To free up memory, close applications that are not in use, especially if they are CPU or memory intensive (e.g.
video playback)
If networked, Check wireless signal quality:
When the WLAN icon indicator in the icon tray is green, a wireless signal is available. If you position your
pointing device over it, you can get info about the current connection and the related signal strength.
.Otherwise, double taps the Network icon on the bar at the bottom of the screen. Choose the Wireless
Information tab to show the current connection Access Point, or try repositioning the antenna of the access
point.
7.4 How do I turn off my Cliniscape
To end operation, press the Power / Stand-by on the CliniScape right side.
Or tap the "START Menu" and then choose "Shut Down" to turn off the pad.
Note: Pressing the Power button of the device for more then five seconds will make a hard
turn OFF preventing the Operating System to perform the correct shutdown procedure.
This is an extreme remedy in case the device is not responding.
7.5 When I use the digitizer pen.
7.5.1
the cursor is not following the pen movement.
If you have just booted the system, allows more time for the digitizer functions to come up. .
If you have another pen, check with that: your first pen could be damaged...
7.5.2
. the system does not respond to taps.
Be sure that you are tapping on a target (e.g. an icon) . If there is a misalignment between pen tip and Windows
indicator, please perform a new calibration, once that you have realized that this is not due to the viewing angle
with which you are operating the system
Note: You might need to practice a couple of time in to operate your screen with taps.
Please customize the pen action:
Open Pen and Tablet Settings control panel .Then tap on the Pen Options tab
The Double-Tap Settings dialog box opens.
Use the sliders to adjust the Speed and the Spatial tolerance. Use the Double-tap test
to test your double-tap settings.
47
Advertisement
Table of Contents
