Nokia 9500 User Manual page 124

file:///C:/USERS/MODEServer/tkoikkal/864507/RA-2_Erin/en/issue_1/ra-2_erin_en-us_1.xml file:///C:/USERS/MODEServer/tkoikkal/864507/RA-2_Erin/en/issue_1/ra-2_erin_en-us_1.xml
fault of Nokia, including damage caused by
shipping.
b) The Product has been damaged from external
causes such as collision with an object, or from
fire, flooding, sand, dirt, windstorm, lightning,
earthquake or damage from exposure to
weather conditions, an Act of God, or battery
leakage, theft, blown fuse, or improper use of
any electrical source, damage caused by
computer or internet viruses, bugs, worms,
Trojan Horses, cancelbots or damage caused by
the connection to other products not
recommended for interconnection by Nokia.
c) Nokia was not advised in writing by the
Consumer of the alleged defect or malfunction
of the Product within fourteen (14) days after
the expiration of the applicable limited
warranty period.
d) The Product serial number plate or the
enhancement data code has been removed,
defaced or altered.
e) The defect or damage was caused by the
defective function of the cellular system or by
inadequate signal reception by the external
antenna, or viruses or other software problems
introduced into the Product.
8. Nokia does not warrant uninterrupted or error-free
operation of the Product. If a problem develops
during the limited warranty period, the Consumer
shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the
place of purchase for repair or replacement
processing.
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b) If "a" is not convenient because of distance
(more than 50 miles) or for other good cause,
the Consumer shall ship the Product prepaid
and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address,
daytime phone number and/or fax number,
complete description of the problem, proof of
purchase and service agreement (if applicable).
Expenses related to removing the Product from
an installation are not covered under this
limited warranty.The Consumer shall include a
return address, daytime phone number and/or
fax number, complete description of the
problem, proof of purchase and service
agreement (if applicable). Expenses related to
removing the Product from an installation are
not covered under this limited warranty.
d) The Consumer will be billed for any parts or
labor charges not covered by this limited
warranty. The Consumer will be responsible for
any expenses related to reinstallation of the
Product.
e) Nokia will repair the Product under the limited
warranty within 30 days after receipt of the
Product. If Nokia cannot perform repairs
covered under this limited warranty within 30
days, or after a reasonable number of attempts
to repair the same defect, Nokia at its option,
will provide a replacement Product or refund
the purchase price of the Product less a
Jul 2, 2004 11:32:12 AM Jul 2, 2004 11:32:12 AM