Troubleshooting Chart - Sharp HT-CN400DVH Operation Manual

Troubleshooting chart

HT-CN400DVH
HT-CN500DVH
ENGLISH
Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your autho-
rised SHARP dealer or service centre.
! General
Symptom
" Is the volume level set to "0"?
No sound is heard.
" Are the headphones connected?
" Are the speaker wires disconnect-
" Are the speaker leads connected to
The sounds from speakers
are not well balanced.
" Is each speaker placed at the same
" Are speakers adjusted to the same
" Move the unit away from any com-
Noise is heard during play-
back.
" Set this unit to the power stand-by
When a button is pressed,
the unit does not respond.
" Is the unit placed near TV with inter-
Interference or noise occurs
on the TV image.
" Is the unit unplugged?
The power is not turned on.
" The protection circuit may be acti-
" Is TV turned on?
No images are displayed.
" Is the input of TV switched?
E-49
Possible cause Reference
page
P. 22
P. 22
P. 11
ed?
P. 11
the wrong channels?
P. 15
distance from the listener?
P. 46
level?
puters or mobile phones.
P. 50
mode and then turn it back on.
P. 12
nal aerial? Use an external aerial.
P. 14
P. 50
vated. Unplug and plug in the power
lead again after 15 minutes or more.
P. 17
P. 17
! DVD player
Symptom Possible cause
" Is the disc loaded upside down?
Even though a disc has been
loaded, "NO DISC" is dis-
" Is the disc very dirty?
played.
" Does the disc satisfy the standards?
Playback sounds are
skipped.
" Is the unit located near excessive vi-
brations?
" Has condensation formed inside the
unit?
" Is the disc very dirty?
The control buttons do not
function. Music or video play-
" Does the disc satisfy the standards?
back is interrupted.
" Is the unit located near excessive vi-
brations?
" Has condensation formed inside the
unit?
" Is the disc very dirty?
Pictures and sound are
skipped.
" Is the unit located near excessive vi-
brations?
" Has condensation formed inside the
unit?
" Is a disc other than a DVD (region
The unit does not operate
even if the power is on. number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
" Are the video and audio cables con-
Image cannot be played
back. (Sound is not heard.) nected improperly?
" Is a disc other than a DVD (region
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
" Is the disc very dirty?
" Is the disc loaded upside down?
" Clean the optical pickup if it is dirty.
" Is the TV input set to "VIDEO 1/VID-
EO 2", etc.?
" Is the unit turned on?
03/7/2 HTCN400_500DVH_E.fm
Reference
page
P. 50
P. 50
P. 50
P. 5
P. 13 - 14
P. 5
P. 23
P. 16
92LCN400E0270