NETGEAR STS7000 Installation Manual page 17

Troubleshooting
This section provides information about troubleshooting your Touch
Screen.
• Dark screen. The screen is blank (dark).
Reason. The Touch Screen is set to night mode.
Resolution. To change the mode, tap the screen.
The screen is dark except the logo, time, and a message that
security information is not available from this device.
Reason. The connection between the Touch Screen and the
gateway is lost.
Resolution. To display technical information about your Touch
Screen, tap the logo in the top-left corner, then, in the screen that
displays, tap Version Information.
• WiFi Connection. Lost or intermittent WiFi connection.
Reasons.
- If the microwave oven is on, it can disrupt WiFi service.
- 2.4 GHz cordless telephones can interfere with the Touch
Screen's WiFi connection because they operate at the same
frequency as other devices on a LAN.
- A 2.4 GHz wireless gaming adapter is nearby.
- A 2.4 GHz baby monitor is nearby.
17