Dell DA300 User Manual

Dell DA300 User Manual

Usb-c mobile adapter
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Dell USB-C Mobile Adapter
DA300
User's Guide

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Table of Contents
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Summary of Contents for Dell DA300

  • Page 1 Dell USB-C Mobile Adapter DA300 User’s Guide...
  • Page 2 Copyright © 2018 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents What’s in the box ................... 4 Features ......................5 Front view ....................5 Back view ..................... 6 Using your mobile adapter ................7 Troubleshooting ................... 12 Specifications ....................15 Statutory information .................. 17 Warranty ....................17...
  • Page 4: What's In The Box

    What’s in the box Mobile adapter Documents...
  • Page 5: Features

    Features Front view Ethernet port USB-C cable USB-C port USB -A port Bottom section Top section...
  • Page 6: Back View

    Back view HDMI port VGA port DisplayPort...
  • Page 7: Using Your Mobile Adapter

    Using your mobile adapter Using your fingertips, hold the bottom section of the mobile adapter. With the USB-C cable facing you, turn top section to release the USB-C cable.
  • Page 8 Connect the USB-C cable of your mobile adapter to the USB-C port on your computer. NOTE: Power delivery pass-through is not supported on the USB-C port on your device (DA300).
  • Page 9 Connect peripherals to the mobile adapter. Video port Connect an external display or a projector. Network port Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or internet access. USB-C and Connect peripherals such keyboards, mice, USB-A ports and external storage devices.
  • Page 10 NOTE: When the mobile adapter is connected to the 5V/3A USB-C port on your computer the USB-A and USB–C ports will work at the same time.
  • Page 11 NOTE: When the mobile adapter is connected to the 5V/1.5A USB-C port on your computer only one of the USB-A and USB-C ports will work. For example: • When a peripheral is plugged in to the USB-C port on your mobile adapter, the USB-A will be disabled.
  • Page 12: Troubleshooting

    Troubleshooting Problems Possible solutions The mobile adapter is The mobile adapter is only compatible with the USB-C port on your computer (Display Port over USB-C and not working on the USB Thunderbolt ports). -A port on your computer Multiple displays are The mobile adapter only supports single display out.
  • Page 13 Problems Possible solutions drive when connected • It is recommended that you connect external SSD/HDD/Optical drive to your computer directly. to the mobile adapter Resolution on the The mobile adapter supports up to 4K 60Hz. The resolution supported is dependent on the DisplayPort monitor is lower than 1.3/ DisplayPort 1.4 support from your computer as well 4K 60Hz when...
  • Page 14 Problems Possible solutions Video on the attached • Change the setting under Control Panel > All Control Panel Items > Display > Screen Resolution. monitor is not displayed in extended mode • Switch modes by pressing the Windows Key + P.
  • Page 15: Specifications

    Specifications Upstream input USB-C Downstream data ports • 1 x USB 3.1 Gen2 A • 1 x USB 3.1 Gen2 C • 1 x RJ45 Downstream video out ports and Single video out from one of the three resolutions supported ports: •...
  • Page 16 Recommended system requirements Supported operating system • Windows 7, Windows 8, Windows 8.1, Windows 10 (32/64 bits) • Mac OS : v10.12.6 Operating temperature Product working in maximum ambient temp of 35 °C.
  • Page 17: Statutory Information

    Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at Dell.com/terms. This document contains a binding arbitration clause.

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