Network Connection Problems; Cannot Print With The Equipment (Network Connection Problems); Cannot Print With Smb Print - Toshiba e-Studio2000AC Software Troubleshooting Manual

Network Connection Problems

0.
This section describes the troubleshooting for printing in the network connection environment.
See also the checklists by types of printing and operating systems on  P.44 "Printing Problems (Network Related)"
 Cannot print with the equipment (network connection problems)
Problem Description
I cannot perform printing with the equipment.
Corrective Action
See the checklist below to determine if the cause of the problem is related to a network.
If it is, see  P.44 "Printing Problems (Network Related)". In that section, several OS- and printing method-based
check lists are provided to help you find the appropriate action to take.
No.
1 Have you set the protocol settings so they
are compatible with your network and
client protocol settings?
2 Have you set up the appropriate type(s) of
print services that should be supported?
3 Have you checked the gateway and
subnet settings to make sure that the
equipment is part of the same network
gateway as the client from which you are
trying to print?
4 Are other services and communications
performed over the network behaving in
the normal and expected manner?
 Cannot print with SMB print
Problem Description
When an attempt is made to print a document using an SMB connection, the job cannot be printed and such messages
continuously appear as "No more connections can be made to this remote computer" or "Your file could not be
printed due to an error".
Corrective Action
SMB print is supposed to be utilized in a small network. If you can use Windows Vista, Windows 7, Windows 10, or
Windows Server 2008 or later as a print server, printing via the Windows Print Server is recommended.
If you cannot use the Windows Print Server in your network, use LPR print instead.

28 Network Connection Problems

Check... Yes No
Next Set up the proper protocol.

Step

Next Check the settings required for your

Step printing environment.

Set up the TCP/IP correctly.
Next

Step

See  P.44 "Printing Problems (Network
Related)" or refer to your network

documentation.
End
Use a network diagnostic utility to identify
the network problem.
Corrective Action