Maintenance Functions; Log Acquisition; Service Log Acquisition; Event Log And List - Sony LMT-300 Service Manual

For the example of notation during use of a personal computer, in this manual, the characters displayed on
the screen are distinguished from the characters actually entered on the screen as shown in the table
below.
Character type Display example
Roman UTY>
Gothic (Italic) SDC-UTY
Symbol
Personal computer
Use a personal computer based on the specifi cations below.
. OS: Windows XP (English or Japanese edition)
. Pointing device (Mouse)
. Ethernet terminal

2-1. Log Acquisition

2-1-1. Service Log Acquisition

To acquire the service log of this unit, use a service log snapshot function in GUI of SMS.
(Refer the SMS manual for more details.)

2-1-2. Event Log and List

In this unit, the execution recording of operation is left as an event log fi le. Information during occurrence
of a warning or failure as well as events occurring in this unit is recorded in the event log fi le. The opera-
tion state of this unit can be checked in GUI of SMS. To acquire the previous event information, retrieve
an event log fi le using a "service log snapshot" function of SMS.
The "service log snapshot" function also gathers the debug log for a service support engineer as well as
the event log for a service engineer and compresses it as a zip fi le. This function expands only an event
log fi le below "./snapshot/mtm/log/mtlog" of the retrieved zip fi le. The contents of the event log fi le can
be checked using a text editor.
Refer to the Operation Manual of SMS GU for how to use the "service log snapshot" function.
1. Event recording format of event log fi le
An event is recorded as described below.
Jul 2 22:26:47 ERROR 1007 "VIDEO DEVICE UNAVAILABLE"
(1) (2) (3)
(1) Event occurrence date
(2) Event level (INFORMATION, WARNING, ERROR)
(3) Event classification (4 Digits)
(4) Event display (supplemental information)
LMT-300
Section 2

Maintenance Functions

Standard of distinction
Message automatically displayed using a program
Characters actually entered
Enter key
One-character space
(4)
2-1 (E)