Troubleshooting Chart - Motorola V600 Service Manual

Troubleshooting
Table 3. Manual Test Commands (Continued)
Key Sequence
5*0*8 Set audio level 8
5*0*9 Set audio level 9
5*0*10 Set audio level 10
5*0*11 Set audio level 11
5*0*12 Set audio level 12
5*0*13 Set audio level 13
5*0*14 Set audio level 14
5*0*15 Set audio level 15
6*2*2*0*0 Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute
6*4*6*0*0 Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute
10*0*3 Set band GSM 900
10*0*4 Set band DCS 1800
10*0*5
10*0*6 Set dual band GSM 900 / 1800
10*1*0 Read band
18*0 Initialize non-volatile memory (Master Reset)
18*1 Initialize non-volatile memory (Master Clear)
55*2*001 Test Display. All pixels ON
55*2*000 Test Display. All pixels OFF
55*2*002 Test Display. Checkerboard pattern A
55*2*003 Test Display. Checkerboard pattern B
55*2*004 Test Display. Border pixels ON
*#06# IMEI Check
Phone Set up --> Flex Version / Technology / S-W Version / Readiness Status
Phone Status -->
Other
Information

Troubleshooting Chart

Table 4. V600 Telephone: Level 1 and 2 Troubleshooting Chart
SYMPTOM
1. Telephone will not turn on or stay on.
44
Test Function/Name
PROBABLE CAUSE
a) Battery either discharged or
defective.
b) Battery connectors open or
misaligned.
October 10, 2003
Remarks
3= GSM 4= DCS 5= PCS 6 =GSM/DCS
No Test Mode Required
No Test Mode Required
VERIFICATION AND REMEDY
Measure battery voltage across a 50 ohm (>1
Watt) load. If the battery voltage is <3.25 Vdc,
recharge the battery using the appropriate
battery charger. If the battery will not recharge,
replace the battery. If battery is not at fault,
proceed to b.
Visually inspect the battery connectors on both
the battery and the telephone. Realign and, if
necessary, either replace the battery or refer to
a Level 3 Service Center for the battery
connector replacement. If battery connectors
are not at fault, proceed to c.
V600
6809468A79-O