Motorola Moto Q Owner's Manual

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Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
V
Motorola
Display
Headset Jack
Insert headset
accessory for
hands-free use.
Left Soft Key
Perform functions
identified by left
display prompt.
Volume Keys
Adjust earpiece
and ringer volume.
End Key
End phone calls,
exit menu system.
Smart Key
Select menu items,
make and end calls.
Power Key
™ Series 60 wireless phone.
Earpiece
Accessory
Connector Port
Insert charger and
phone accessories.
Menu Key
Status Light
See incoming call
and service status.
Right Soft Key
Perform functions
identified by right
display prompt.
Voice Key
Record voice notes,
phonebook and
shortcut names.
Send Key
Make and answer
calls, view recent
dialled calls list.
Scroll Key
Move through
menus and lists.
Microphone
1

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Table of Contents
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Summary of Contents for Motorola Moto Q

  • Page 1 Welcome Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola ™ Series 60 wireless phone. Display Headset Jack Insert headset accessory for hands-free use. Left Soft Key Perform functions identified by left display prompt.
  • Page 2 MOTOROLA, the Stylised M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync, Sidekick, Starfish and the Stylised Starfish Logo are registered trademarks of Starfish Software, Inc., a wholly owned independent subsidiary of Motorola, Inc.
  • Page 3: Menu Map

    Menu Map Main Menu • Recent Calls • Received Calls • Dialled Calls • Notepad • Call Times • Call Cost • Service Dial • Fixed Dial • Phonebook • Datebook • Quick Dial • Radio • Messages • Voicemail •...
  • Page 4: Settings Menu

    Settings Menu • Ring/Vibrate • Alert • Detail Alert • My Tones • Call Divert • Voice Calls • Fax Calls • Data Calls • Cancel All • Divert Status • Phone Status • My Tel. Numbers • Credit Info/Available •...
  • Page 5: Table Of Contents

    Contents Menu Map ........3 Contents .
  • Page 6 Dialling With 1-Touch Dial ......44 Dialling a Number In a Text Message ....45 Additional Dialling Features .
  • Page 7 Datebook........101 Week View ........101 Day View .
  • Page 8 Deleting a Voice Note ......130 Micro-Browser ....... . 131 Browser Setup .
  • Page 9 If You Forget a Code or Password ....175 Locking and Unlocking Your Phone ....176 Barring Calls .
  • Page 10: About This Guide

    Using Your Phone’s Features This user guide introduces you to the many features in your Motorola wireless phone. A reference guide for your phone is also available that explains the phone’s features in more detail. Navigating To a Menu Feature You can access many of your phone’s features through the menu...
  • Page 11: Product Specifications

    Motorola Call Centre may be able to advise you on how you can access up-to-date user guidelines to operate the Product that...
  • Page 12: Safety And General Information

    0.063 watts to 1.58 watts. Exposure To Radio Frequency Energy Your Motorola Personal Communicator is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio...
  • Page 13 Safety and General Information • United States Federal Communications Commission, Code of Federal Regulations; 47 CFR part 2 sub-part J • American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992 • Institute of Electrical and Electronic Engineers (IEEE) C95.1- 1999 Edition •...
  • Page 14: Portable Personal Communicator Operation And Eme Exposure

    Personal Communicator on your body when transmitting, always place the Personal Communicator in a Motorola supplied or approved clip, holder, holster, case, or body harness. Use of non-Motorola-approved accessories may exceed FCC RF exposure guidelines. If you do not use a body-worn accessory, ensure the antenna is at least one inch (2.5 cm) from your body when transmitting.
  • Page 15: Approved Accessories

    Safety and General Information Approved Accessories For a list of approved Motorola accessories, look in the accessory section of this manual. Electromagnetic Interference/ Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility.
  • Page 16: Safety And General

    Safety and General Information Persons with pacemakers should: • ALWAYS keep the Personal Communicator more than six inches (15 centimeters) from their pacemaker when the Personal Communicator is turned ON. • not carry the Personal Communicator in the breast pocket. •...
  • Page 17: Operational Warnings

    Safety and General Information Operational Warnings For Vehicles with an Air Bag Do not place the Personal Communicator in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If the Personal Communicator is placed in the air bag deployment area and the air bag inflates, the Personal Communicator may be propelled with great force and cause serious injury to occupants of the vehicle.
  • Page 18: Operational Cautions

    Safety and General Information Operational Cautions Antennas Do not use the Personal Communicator if it has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. Batteries All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals.
  • Page 19: European Union Directives Conformance Statement

    Safety and General Information European Union Directives Conformance Statement Hereby, Motorola declares that this product is in compliance with • The essential requirements and other relevant provisions of Directive 1999/5/EC • All other relevant EU Directives IMEI: 350034/40/394721/9 Type: MC2-41H14 The above gives an example of a typical Product Approval Number.
  • Page 20: Total Customer Satisfaction

    Total Customer Satisfaction At Motorola, Total Customer Satisfaction is a top priority. If you have a question, a suggestion or a concern about your Motorola Cellular Phone, Motorola wants to hear from you. For e-mail queries contact: mcrc@ei.css.mot.com...
  • Page 21: Warranty Information

    Product for service to Motorola. Motorola shall not be bound by Product related statements not directly made by Motorola. A list of the Motorola Call Centre numbers is enclosed with this Product. During the Warranty term, Motorola will, at its discretion and without extra charge, as your exclusive remedy, repair or replace your Product which does not comply with this warranty;...
  • Page 22: How To Get Warranty Service

    Warranty Information In no event shall Motorola be liable for damages nor loss of data in excess of the purchase price nor for any incidental special or consequential damages* arising out of the use or inability to use the Product, to the full extent such may be disclaimed by law.
  • Page 23 Motorola will not be responsible in any way for problems or damage caused by any ancillary equipment not furnished by Motorola which is attached to or used in connection with the...
  • Page 24: What Is Not Covered By The Warranty

    Motorola that there is no fault with the Product. Motorola specifically disclaims any responsibility for any damage, whether or not to Motorola equipment, caused in any way by the use of the Personal Communicator, accessories, software applications and peripherals (specific examples include, but are not limited to:...
  • Page 25 (200) charges. The warranty for Motorola rechargeable batteries becomes void if (i) the batteries are charged other than by Motorola approved battery chargers specified for the charging of the battery, (ii) any of the seals on the battery are broken or show evidence of tampering, (iii) the battery is used in equipment or service other than the cellular telephone equipment for which it is specified.
  • Page 26: About Your Phone

    About Your Phone See page 1 for a diagram of your phone that describes basic phone components. Display The top section of the display shows phone status indicators. The following illustration shows some of the common indicators that you may see at the top of the display when using your phone. Messages, phone numbers, and menu options appear in the middle of the display.
  • Page 27 About Your Phone š ™ ¢ Ÿ ™ Signal Strength Indicator Shows the strength of your phone’s connection with the network. Strong You cannot make or receive calls when the “no signal” indicator is displayed. š In Use Indicator. Appears when a call is in progress. ›...
  • Page 28: Changing The Zoom Setting

    About Your Phone Recharge your battery as soon as possible when you see the warning message. Note: When you charge the battery, the battery level indicator instead shows how much of the charging process is complete. See “Charging the Battery” on page 37. Ÿ...
  • Page 29: Status Light

    About Your Phone You can also adjust the zoom setting from the menu. See the “Zoom” item on page 78. Status Light The status light tells you when you have an incoming call or message, or when your phone is roaming (using a non-home system).
  • Page 30: Volume Keys

    About Your Phone Volume Keys Use the upper and lower volume keys to adjust your phone’s earpiece and ringer volume, and to mute the incoming call alert. 9JGP you are in a call volume keys the idle display is showing You can also use the volume keys to scroll up or down through menus and lists.
  • Page 31: External Display

    About Your Phone You can use the smart key to make and end calls, select menu items, toggle features on and off, and open your phonebook. The smart key usually performs the same function as the right soft key ( Note: The smart key only provides an optional way to do some things faster.
  • Page 32: Return An Unanswered Call

    About Your Phone 2TGUU 1 volume keys 2 smart key 3 volume keys Note: You must store a diverting number to use this feature. See “Call Diverting” on page 158 for details. Return an Unanswered Call When you cannot answer a call, your phone keeps a record of your unanswered calls and displays the message , where is the total number of missed calls.
  • Page 33: Battery Use

    Caution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals. To maximise your battery’s performance: • Always use Motorola Original™ batteries and battery chargers. The phone warranty does not cover damage caused from using non-Motorola batteries and/or battery chargers.
  • Page 34: Getting Started

    Getting Started What’s in the Box? Your digital wireless phone typically comes equipped with a battery and a charger. Other accessory options can customise your phone for maximum performance and portability. (For a list of accessories available, please see "Accessories" section on page 182).
  • Page 35: Installing The Battery

    5 Install the battery as described in the following section. Installing the Battery Before you can use your phone, you need to install and charge the battery. Your phone is designed to be used only with Motorola Original™ batteries and accessories. We recommend...
  • Page 36 Getting Started that you store batteries in their protective cases when not in use. &Q 6JKU 1 Remove the battery from its protective clear plastic case. 2 If the phone’s battery door is already in place, push down the battery door release latch and lift the battery door off of the phone.
  • Page 37: Charging The Battery

    Getting Started Charging the Battery Before you can use your phone, you need to install and charge the battery. &Q 6JKU 1 Plug the travel charger into your phone with the release tab facing up. 2 Plug the other end of the travel charger into the appropriate electrical outlet.
  • Page 38 Getting Started &Q 6JKU 2 Press and hold (the power key) Power 3 If necessary, enter your SIM card PIN code and press 4 If necessary, enter your four-digit unlock code and press turn on your phone unlock your SIM card Caution: If you enter an incorrect PIN code three times in a row, your SIM card is disabled...
  • Page 39: Making A Call

    Getting Started Making a Call To call a number, your phone must be turned on, have a SIM card inserted, be unlocked, and have a network connection with adequate signal strength. &Q 6JKU 1 Press the keypad keys 2 Press (send key) Note: You can make an emergency call even when the phone is locked, or when a SIM card is not inserted.
  • Page 40: Displaying Your Phone Number

    Getting Started Note: Your phone cannot receive calls when your SIM card is locked. When you receive a call, your phone rings and/or vibrates and displays an incoming call message. 2TGUU Displaying Your Phone Number From the idle display: 2TGUU Note: Your phone number must be programmed on your SIM card in order to use this feature.
  • Page 41: Making And Receiving Calls

    Making and Receiving Calls For basic instructions on how to make a call, end a call, and receive a call, see pages 39–40 of the “Getting Started” section. This chapter describes features that help you make and receive calls with your phone. For information about other call-related phone functions, see “Recent Calls”...
  • Page 42: Returning An Unanswered Call

    Making and Receiving Calls Returning an Unanswered Call Your phone keeps a record of your unanswered calls. When you cannot answer a call, your phone displays: • the (missed call) indicator • the message of missed calls 2TGUU Dialling an Emergency Number Your service provider programs one or more emergency phone numbers (such as 999) that you can call under any circumstances.
  • Page 43: Entering Numbers In The Notepad

    Making and Receiving Calls 2TGUU Entering Numbers in the Notepad Your phone stores the most recent string of digits entered on the keypad in a temporary memory location called the notepad. These digits can be the last phone number that you called, or a phone number that you simply entered but did not call.
  • Page 44: Dialling With 1-Touch Dial

    Making and Receiving Calls number for the phonebook entry you want to call, you can use the speed dial feature. 2TGUU 1 keypad keys To make an entry in the phonebook or view an existing entry’s speed dial number, see “Storing a Phonebook Entry” on page Dialling With 1-Touch Dial You can call phonebook entries 1 to 9 with the push of a single key.
  • Page 45: Dialling A Number In A Text Message

    Making and Receiving Calls Dialling a Number In a Text Message If you receive a text message with an embedded phone number, you can dial the number directly. Note: You must set up the text message inbox before you can receive text messages. See “Setting Up the Text Message Inbox”...
  • Page 46 Making and Receiving Calls While dialling (with digits visible in the display): &Q 6JKU Press > Press > Press > Press > attach a number from the phonebook or recent calls list to the end of the digits you entered hide (or show) your caller ID for the next call create a text message addressed to...
  • Page 47 Making and Receiving Calls &Q 6JKU Press and then scroll to and select one of the following: • (to insert a ) • (to insert a ) • (to insert an ) insert a special character when making a call that requires you to dial and send additional digits (for example, to make a calling card call, or to retrieve messages from an...
  • Page 48 Making and Receiving Calls You can also call numbers using these features: &Q 6JKU Press and release the voice key on the right side of your phone and say the entry’s name (in two seconds). Press > > entry to call Press >...
  • Page 49: Using Features While On A Call

    Using Features While On a Call Using Call Waiting If you subscribe to call waiting, an alert tone sounds while you are on a call to indicate that you have received a second call. To put the first call on hold and answer the second call: 2TGUU To end the first call and answer the second call: 2TGUU...
  • Page 50: Making A Conference Call

    Using Features While On a Call You must activate call waiting in order to use the feature. See the “Call Waiting” item on page 76 to activate call waiting. Making a Conference Call To talk to more than one person on a call, you can make a conference call.
  • Page 51: Transferring A Call

    Using Features While On a Call Transferring a Call While you are on a call, you can transfer the call to another phone by first talking to the person who answers the other phone, or by directly transferring the call. Announce the Call Transfer You can talk to the person who answers the other phone before you transfer the call, to tell them whom you are transferring.
  • Page 52: Additional On-Call Features

    Using Features While On a Call Do Not Announce the Call Transfer You can directly transfer a call without talking to the person who answers. Find the Feature 2TGUU 1 keypad keys Additional On-Call Features While you are on a call, you can perform the following tasks: &Q 6JKU Press (if available)
  • Page 53 Using Features While On a Call &Q 6JKU 0HVVDJHV Press > 'DWHERRN Press > Press 2WKHU ,QIRUPDWLRQ > view or send messages from the message centre view your schedule of events stored in the datebook view a list of feature specifications for your phone...
  • Page 54: Using The Menu

    Using the Menu Navigating to a Feature You can access many of your phone’s features by using these keys to move through the menu system: Menu Key Enter the menu system, or open a sub-menu, when appears in the bottom centre of the display.
  • Page 55: Selecting A Feature Option

    Using the Menu This guide shows you how to navigate to a specific menu feature as follows: Find the Feature The > symbol means that you should scroll to and select the feature. This example shows that you must press and select to see the dialled calls list.
  • Page 56: Entering Feature Information

    Using the Menu • In an alphabetised list, press a key multiple times to cycle through the letters on the key and highlight the closest matching list item. Entering Feature Information Features such as the phonebook and datebook require you to enter information to fill in an entry’s details: Press scroll down...
  • Page 57 Using the Menu The message centre lets you compose and send text messages. (See “Entering Text” on page 58.) A flashing cursor shows you where the text will appear: Flashing cursor indicates insertion point. Press to exit without making changes. When you enter text, the flashing cursor changes to a block cursor, and the soft key functions change: Block...
  • Page 58: Entering Text

    Entering Text Various text entry methods make it easy for you to enter names, numbers, email addresses, and text messages on your phone. You can enter all characters (letters, numbers, and symbols) using the standard tap method. Other text modes let you easily enter numbers and symbols, or insert text already stored on your phone.
  • Page 59: Tap Method

    Entering Text Tap Method Tap method is the default standard mode for entering text on your phone. To activate tap method from any text entry screen, press and select the To enter text using the tap method: &Q 6JKU 1 Press a number key one or more times 2 Continue to press...
  • Page 60: General Text Entry Rules

    General Text Entry Rules Use the keypad to enter letters, numbers, symbols, and other characters with the tap method. Press the same key repeatedly to cycle through available characters (see the “Character Chart” on page 61): Press a number key to enter text at flashing cursor location.
  • Page 61: Character Chart

    Entering Text • If you do not press a key for two seconds, the character in the block cursor is accepted, and the cursor moves to the next position. • The first character of every sentence is capitalised unless you manually change it. (Press character to lowercase while it is highlighted by the block cursor.) •...
  • Page 62: Symbol Mode

    Symbol Mode Your phone provides an alternative way to find and enter symbol characters in a text message. You can view and select from a variety of available symbols. To activate symbol mode from any text entry screen, press and select the To enter a symbol in symbol mode: &Q 6JKU 1 Press a number...
  • Page 63: Predictive Text Entry With Itap™ Software

    Entering Text Symbol Chart Use this chart as a guide for entering symbols in symbol mode. Predictive Text Entry with iTAP™ Software iTAP™ software provides a predictive text entry method that lets you enter the letters of a word using only one keypress per letter. You must activate iTAP software prior to entering letters.
  • Page 64: Enter Words

    Enter Words To enter a word with iTAP software: &Q 6JKU 1 Press a number key one time 2 Press number keys (one per letter) 3 When you have entered all the letters of the word, press 4 Press Entering Text enter the first letter of the word The letters associated with the key you pressed are shown at the bottom...
  • Page 65 Entering Text For example, to spell the word “act”, press The display shows: Flashing cursor indicates insertion point. Press to clear the last letter entered. Enter Words not in the iTap Dictionary You may enter a word that is not in the iTAP software dictionary. If you enter all the letters of a word but the word is not displayed: &Q 6JKU...
  • Page 66 &Q 6JKU 4 Continue entering letters and highlighting letter combinations Punctuation The iTAP software automatically adds a space after each word. When you enter punctuation, this space is removed. To use punctuation: 2TGUU Capitalisation The first character of the first word in a sentence is automatically capitalized, with following characters in lowercase.
  • Page 67: Enter Numbers

    Entering Text Enter Numbers To enter a number with iTAP software: &Q 6JKU 1 Enter the first digit and then highlight 2 Press number keys add digits to the number 3 Press Delete Letters and Words Place the cursor to the right of the text that you want to delete, and then do the following: &Q 6JKU Press...
  • Page 68: Menu Feature Descriptions

    Menu Feature Descriptions This chapter describes all of your phone’s features in order of the menu map shown on pages 3–4. Some descriptions also include page numbers where you can find more detailed information. Main Menu '%'06 #..5 Received Calls View a list of recently received calls.
  • Page 69 Menu Feature Descriptions Call Cost View call cost information. Your network may provide current credit information, and can provide cost information about the amount spent on your last call, dialled calls, received calls, and all calls total. See “Viewing and Resetting Call Costs” on page 86. &...
  • Page 70 #&+1 Listen to FM radio stations with the optional Motorola Original™ FM Stereo Radio Headset accessory. This menu feature is displayed only when the FM Stereo Radio Headset is plugged into the accessory connector port on your phone. See “Radio” on page 107.
  • Page 71 Menu Feature Descriptions *146%765 Create keypad or voice shortcuts to menu features. See “Shortcuts” on page 121. 1+%' 16'5 Use the voice key to record messages and phone calls. See “Voice Notes” on page 125. Note: Recording phone calls is subject to varying laws regarding privacy and recording of conversations.
  • Page 72 Menu Feature Descriptions 4195'4 Access Web pages and run Web-based applications. The micro-browser delivers WAP (Wireless Application Protocol) pages from your service provider directly to your phone. See “Micro-Browser” on page 131. #.%7.#614 Use your phone as a calculator or currency converter. See “Calculator”...
  • Page 73 Menu Feature Descriptions & +8'46 Set options for diverting incoming voice, data, and/or fax calls to another phone number. See “Call Diverting” on page 158. *10' 6#675 My Tel. Numbers View, enter, and edit your name and phone numbers. Credit Info View the credit available, its expiry date, and the date of the last deposit.
  • Page 74 Menu Feature Descriptions Other Information View your phone’s feature specifications (if available from the service provider). 4195'4 '672 Adjust the micro-browser’s network connection settings, or create a new network connection profile. '672 Set the features that are active during a call, such as the in-call timer, call waiting, and call answering options.
  • Page 75 Menu Feature Descriptions Call Cost Setup Adjust call cost settings. You can assign a credit limit so that your phone displays your remaining credit during calls. Your phone notifies you when you approach your limit, and ends the call when you reach it.
  • Page 76 Menu Feature Descriptions Answer Options Turn call answering options on or off: Call Waiting Activate and deactivate call waiting. When call waiting is activated and another call arrives while you are on a call, call waiting can play a tone to notify you of the new call.
  • Page 77 Menu Feature Descriptions Call Barring Restrict incoming and outgoing calls. See “Barring Calls” on page 177. SIM PIN Switch SIM card protection on and off, so users must enter the SIM card PIN code when they turn on the phone or insert a SIM card.
  • Page 78 Menu Feature Descriptions Initial Setup Set many basic phone options: > > > Set the phone’s time and date Assign the 1-touch dial feature to numbers 1to 9 in your phone memory phonebook, or SIM card phonebook. (See “1-Touch Dial Preference” on page 100.) Set the amount of time that the display backlight remains on (this is a model...
  • Page 79 Menu Feature Descriptions Network Your service provider registers your phone to a network. You can view information about the current network, change how your phone searches for a network, specify your preferred networks, activate alerts that indicate when a call is dropped or network registration changes, and change your phone’s frequency band setting for different geographical regions (1900 MHz or 900/1800 MHz).
  • Page 80 Menu Feature Descriptions (common in North and South America) to regions using 900/1800 MHz (common in Europe and Asia) or vice versa. Contact your service provider for more information regarding global roaming. Car Settings Adjust hands-free car kit settings. You can set your phone to route calls directly to the car kit when it detects a connection, and automatically answer calls after two rings.
  • Page 81: Recent Calls

    Recent Calls You can use the recent calls menu to view received calls or dialled calls, retrieve the last number stored in the notepad, and view or reset call times and costs. Viewing the Received Calls or Dialled Calls List Your phone keeps lists of the numbers from calls you recently received and dialled, even if the calls did not connect.
  • Page 82 2TGUU 1RVKQP Recent Calls call the entry’s number Tip: Press and hold seconds to send the entry number as DTMF tones. To activate DTMF tones, see the “DTMF” item on page 79. view the entry’s details if appears above the right store the entry’s details in the phonebook if open the...
  • Page 83: Using The Notepad

    1RVKQP Using the Notepad Your phone uses a notepad to store the most recent string of digits entered - either for a phone number that you called or for a number that you entered but did not call. To call the number, create a phonebook entry, or perform other operations with the number stored in the notepad: Find the Feature Recent Calls...
  • Page 84: Viewing And Resetting Call Timers

    2TGUU Viewing and Resetting Call Timers Your phone tracks and records call times. Use the recent calls menu to view and reset a call timer. Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing and ringing.
  • Page 85 Recent Calls 6KOGT To view a call timer: Find the Feature 2TGUU To reset the call timer: 2TGUU &GUETKRVKQP Total time spent on dialled calls since the last time you reset this timer. Total time spent on calls received since the last time you reset this timer.
  • Page 86: Viewing And Resetting Call Costs

    Viewing and Resetting Call Costs Your phone network can provide the following cost information: %QUV 6TCEMGT Recent Calls &GUETKRVKQP Amount of your credit remaining. For GSM advice-of-charge, this is only available if you set a credit limit. Note: Your phone receives cost information from the GSM advice-of charge-feature or third-party prepay software.
  • Page 87 Recent Calls %QUV 6TCEMGT To view a cost tracker: Find the Feature 2TGUU To reset the cost tracker: 2TGUU &GUETKRVKQP Amount spent on all dialled and received calls since the last time you reset this cost tracker. You can reset this value separate from plus not equal >...
  • Page 88: Phonebook

    Phonebook You can store a list of names and phone numbers in your phone’s electronic phonebook. You can view these entries and call them directly from your phone. To see the list of names stored in your phonebook, press > press ) to view details of the phonebook entry as shown in the following display.
  • Page 89: Storing A Phonebook Entry

    Storing a Phonebook Entry A phone number is required for a phonebook entry. All other information is optional. You can store a phonebook entry on your phone or on the SIM card. Entries with a speed dial number from 1 to 500 are stored on the phone.
  • Page 90 2TGUU Go to step 11 if you do not want to record a voice name for the entry keypad keys Phonebook store the phone number select Note: This option is not available for entries stored on a SIM card. scroll to the type of phone number select the number type record a voice name for the entry, if desired...
  • Page 91: Recording A Voice Name For A Phonebook Entry

    2TGUU Complete Phonebook Entry When you are finished entering information for a phonebook entry: 2TGUU Recording a Voice Name For a Phonebook Entry You can record a voice name when you create a new phonebook entry, or when you edit a previously stored phonebook entry. This lets you use voice dial to call the number without dialling (see “Voice Dial”...
  • Page 92 Tip: Make your voice recording in a quiet location. Hold the phone about four inches (10 centimetres) from your mouth, and speak directly into the phone’s microphone in a normal tone of voice. Find the Feature &Q 6JKU 1 Press 2 Press 3 Press 4 Press...
  • Page 93: Dialling A Phonebook Entry

    Dialling a Phonebook Entry You can use the phonebook list, voice dial, speed dial, or 1-touch dial to call a number stored in your phonebook. To use speed dial, see “Dialling With Speed Dial” on page 43. To use 1-touch dial, see “Dialling With 1-Touch Dial” on page 44. Phonebook List To call a number in the phonebook list: Find the Feature...
  • Page 94: Deleting A Phonebook Entry

    Notes: • If you change an entry’s speed dial number, the entry is moved to the new speed dial location and the original entry is deleted. Entries with a speed dial number from 1 to 500 are stored on the phone. Entries with a speed dial number of 501 or higher are stored on the SIM card.
  • Page 95: Copying Phonebook Entries Between The Phone And Sim Card

    2TGUU Copying Phonebook Entries Between the Phone and SIM Card You can copy one or more phonebook entries from your phone to the SIM card or from the SIM card to your phone. Notes: • This procedure copies the original entry to a new location. It does not delete the original entry.
  • Page 96: Copy Multiple Entries

    2TGUU 5 keypad keys Copy Multiple Entries To copy multiple phonebook entries from your phone to your SIM card or from the SIM card to your phone: Find the Feature Phonebook scroll to the entry you want to copy Note: Entries with a speed dial number from 1 to 500 are stored on the phone.
  • Page 97 Phonebook 2TGUU 6 keypad keys keypad keys open the scroll to select The phone displays the form. scroll to select enter the first (lowest) speed dial number in the range of entries that you want to copy Note: Entries with a speed dial number 0f 1 to 500 are stored on the phone.
  • Page 98: Checking Phonebook Capacity

    2TGUU keypad keys Checking Phonebook Capacity You can check your phonebook’s capacity to see how much space is left for storing phonebook entries on your phone and on your SIM card. For entries stored on the phone, your phone displays a memory meter that shows how much memory space remains to store phonebook and datebook entries.
  • Page 99: Synchronising With Truesync Software

    Tip: The voice dial sort is identical to the name sort, except that the entries with voice name tags appear first. Find the Feature Phonebook select The phone displays the phone memory meter, or the number of SIM card phonebook entries available. software, a Motorola accessory product. See >...
  • Page 100: Touch Dial Preference

    2TGUU 1-Touch Dial Preference Your phone lets you specify whether your 1-touch dial entries are located on the phone or the SIM card: Find the Feature 2TGUU Phonebook open the scroll to select scroll to select scroll to the entry you want select the entry you want >...
  • Page 101: Datebook

    Datebook The datebook is a calendar that lets you schedule and organise events such as appointments and meetings. You can review your schedule of events for the week or by the day, and have the datebook play a reminder alarm for specific events. Note: You must set the correct time and date in order to use the datebook.
  • Page 102: Day View

    Day View Select a day in the week view and press day’s events. You can store, edit, view, copy, and delete any event from the day view. Untimed event Down scroll arrow Return to previous screen Event View Select an event in the day view and press the detailed event view.
  • Page 103: Storing A New Event

    Storing a New Event A title is required for a datebook event. All other information is optional. Find the Feature See “Selecting a Feature Option” on page 55 for instructions on scrolling to and selecting options. 2TGUU 2 keypad keys Changing Event Information To change information about an existing event: Find the Feature...
  • Page 104: Copying An Event

    2TGUU 8 keypad keys Copying an Event To copy information from a current event to a new event: Find the Feature 2TGUU Datebook scroll to the scheduled event day display the day view scroll to the event you want to change display the event view edit the event...
  • Page 105: Deleting An Event

    2TGUU 8 keypad keys Deleting an Event Find the Feature 2TGUU Datebook scroll to copy the event confirm the copy Your phone assumes that you want to change the date, and displays the field. enter the date information move to the month, day, and year save the copy of the event scroll to event details and edit the information as necessary...
  • Page 106 2TGUU Datebook select For non-repeating events, go to step 7. For repeating events, the phone displays a delete event menu: scroll to select the event(s) to delete confirm the deletion The phone briefly displays a message and returns you to the day view.
  • Page 107: Radio

    Radio You can use your phone to tune, store presets, and listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset accessory is plugged into the phone’s accessory connector port. Turning the Radio On and Off...
  • Page 108: Storing A Preset

    Storing a Preset To store a station to a preset that you can recall later: &Q 6JKU Press and hold a number key ( Selecting a Preset To select a preset radio station: 2TGUU a number key ( Making and Receiving Calls With the Radio On Your phone interrupts the radio signal and rings or vibrates as usual to notify you of an incoming call, message, or other event.
  • Page 109 To end the call and resume the FM broadcast: &Q 6JKU Press Press and hold the button on the FM Stereo Radio Headset microphone Turn the radio off before dialling outgoing calls from the phone keypad. You do not have to turn off the FM radio feature to dial emergency numbers, or numbers selected from your phonebook or other lists.
  • Page 110: Messages-Voicemail

    Messages—Voicemail You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network - not on your phone. Contact your service provider for more details. Storing Your Voicemail Number Store your voicemail number in your phone to make it faster and easier to use voicemail.
  • Page 111: Listening To A Voicemail Message

    Messages—Voicemail From the new message notification: &Q 6JKU Press Listening to a Voicemail Message To listen to your voicemail messages at any time: Find the Feature Your phone calls the voicemail phone number you stored. If you do not have a voicemail number stored, the phone guides you through storing a number.
  • Page 112: Messages-Text

    Messages—Text Text messages are brief messages that you can send and receive (such as Received messages appear on your phone display or in your text message inbox. Quick notes are pre-written text messages that you can customize and send quickly. You must set up the text message inbox before you can send and receive these messages.
  • Page 113 Messages—Text 2TGUU 5 keypad keys enter the expiry period - the number of days your network tries to send unreceived messages store the expiry period change the scroll to the default type of replies you want to send - text messages, or other formats store the reply type change the...
  • Page 114: Receiving A Text Message

    Messages—Text Receiving a Text Message Note: You must set up the text message inbox before you can receive text messages. See “Setting Up the Text Message Inbox” on page 112. When you receive a new message, your phone displays the (message waiting) indicator and a and gives an alert.
  • Page 115 Messages—Text specified by the inbox cleanup setting (see “Setting Up the Text Message Inbox” on page 111). If you want to save a message, you should lock it to prevent it from being deleted during cleanup. Find the Feature 2TGUU 1RVKQP >...
  • Page 116: Sending A Text Message

    Messages—Text 1RVKQP Sending a Text Message You can create and send a text message to one or more recipients. The text message feature lets you manually enter each recipient’s phone number or email address, or select one or more numbers/addresses from the phonebook or recent calls lists. When you manually enter phone numbers and/or email addresses in the phone number/address.
  • Page 117 Messages—Text drafts folder if you respond to a missed call notification while using the message editor. Find the Feature 2TGUU 2 keypad keys 5 keypad keys > > select enter one or more phone numbers where you want to send the message Tip: Remember to press and hold to add a space between numbers that you enter manually.
  • Page 118: Sending A Quick Note Text Message

    Messages—Text 2TGUU Sending a Quick Note Text Message Sending a Quick Note Text Message Quick notes are short, pre- written text messages that you can select, edit, and send quickly (for example, note messages and store them for later use. To send a quick note message: Find the Feature 2TGUU...
  • Page 119 Messages—Text includes the following options: 1RVKQP &GUETKRVKQP Open an editor where you can create a new quick note. Enter text and press ) to save it as a quick note. Open an editor where you can edit the selected quick note. Edit the quick note text and press ) to save your changes.
  • Page 120: Viewing The Status Of Sent Text Messages

    Messages—Text Viewing the Status of Sent Text Messages Text messages that you send are stored in the outbox. To view the contents of your outbox: Find the Feature Messages are sorted from newest to oldest. The following icons indicate message status: = Sending in progress á...
  • Page 121: Shortcuts

    Shortcuts Your phone includes several pre-programmed shortcuts. You can create additional shortcuts, if you like, to mark frequently used menu items. Standard Shortcuts The following shortcuts are pre-programmed in your phone. You cannot edit or delete these shortcuts. &Q 6JKU Press , then press and hold...
  • Page 122: Creating A Shortcut

    Creating a Shortcut You can assign a keypad shortcut, or both a keypad shortcut and a voice shortcut to a menu item. A voice shortcut lets you go directly to a menu item by saying its shortcut name. Tip: Make your voice recording in a quiet location. Hold the phone about 10 centimetres from your mouth, and speak directly into the phone’s microphone in a normal tone of voice.
  • Page 123 &Q 6JKU 5 Press Press Press 6 Press 7 Press and release the voice key on the right side of your phone and say the shortcut’s name (in two seconds) 8 Press and release the voice key and repeat the name 9 Press Shortcuts change the keypad shortcut...
  • Page 124: Using Shortcuts

    Using Shortcuts You can use a shortcut from the idle display, while on a call, or while scrolling through a menu. Use a Keypad Shortcut If you know the shortcut number: 2TGUU 2 the shortcut’s number Select a Shortcut From the List To select a shortcut from the shortcut list: Find the Feature Use a Voice Shortcut...
  • Page 125: Voice Notes

    Voice Notes The voice note feature lets you record personal messages or phone calls. You can play back a voice note at any time. There are no pre-recorded voice notes on your phone. Recording a Voice Note Use this procedure to record a voice note when the idle display is visible, or use it during a phone call to record the call.
  • Page 126: Viewing The Voice Notes List

    Viewing the Voice Notes List The voice notes list shows all your voice notes along with other important information and features. Find the Feature Locked voice note Down scroll arrow Return to previous screen appears at the end of the list or by itself if no voice notes are stored.
  • Page 127: Playing A Voice Note

    Playing a Voice Note Find the Feature 2TGUU When an optional Motorola Original™ headset accessory or FM Stereo Radio Headset accessory is connected to your phone, voice note playback is automatically routed to the headset. Tip: You can play a voice note while taking a call. It won’t be transmitted to the other party.
  • Page 128 Voice Note Controls While playing back a voice note, press these keys to do the following: Stop playback and go to Stop playback and return to voice notes list. Raise or lower playback volume of voice note. Stop playback and scroll up/down to next voice note.
  • Page 129: Locking And Unlocking A Voice Note

    Locking and Unlocking a Voice Note You can prevent a voice note from being accidentally deleted by locking it. To delete a locked voice note, you must first unlock it. Find the Feature 2TGUU You can also lock or unlock a voice note while playing it back. When the playback screen is displayed: 2TGUU Playback stops when you lock or unlock a voice note.
  • Page 130: Deleting A Voice Note

    Deleting a Voice Note You can delete a single unlocked voice note or all unlocked voice notes. To delete a locked voice note, you must first unlock it. See “Locking and Unlocking a Voice Note” on page 129. Find the Feature 2TGUU Notes: •...
  • Page 131: Micro-Browser

    Micro-Browser The micro-browser lets you access Web pages on your phone. Contact your service provider to set up access, if necessary. Note: Your phone may be configured to use a high-speed GPRS (General Packet Radio Service) network connection. This type of connection can be identified by a display that disappears when you start a micro-browser session.
  • Page 132: Creating A New Network Connection Profile

    Micro-Browser Creating a New Network Connection Profile Before you can use the micro-browser, you must configure the following settings for your network connection profile. Contact your service provider to obtain the following information, if necessary. Note: Actual field names and values may vary depending on the technologies available to your service provider.
  • Page 133: Enter The Name

    Micro-Browser Setting WAP IP 2 WAP Port 2 Timeout (required) Data Rate (required) Line Type (required) Confirmation Cache Start-up To create a new network connection profile: Find the Feature Enter the Name Press 2 keypad keys Enter the Homepage Press Description secondary WAP gateway IP address secondary WAP port number...
  • Page 134: Configure Gprs Connection Settings

    Micro-Browser Press 2 keypad keys Configure GPRS Connection Settings Press 2 keypad keys 5 keypad keys 8 keypad keys Configure CSD Connection Settings Press 2 keypad keys enter the homepage URL address store the homepage URL select enter the user ID for a GPRS connection store the user ID select...
  • Page 135: Configure Wap Settings

    Micro-Browser Press 5 keypad keys 8 keypad keys Configure WAP Settings Press 2 keypad keys 5 keypad keys 8 keypad keys 11 keypad keys enter the user password for a CSD connection store the password select enter the phone number to dial for a CSD connection store the dial-up phone number select...
  • Page 136: Set The Csd Data Rate

    Micro-Browser Press Set the CSD Data Rate Use the data rate option to set the desired data rate for a CSD connection. Press Set the CSD Line Type Use the line type option to set the network data type for a CSD connection.
  • Page 137: Set Operator Alert Messages

    Micro-Browser Set Operator Alert Messages Use the confirmation option to enable or disable operator specific alert messages. Press Set the Cache Start-Up Value Use cache start-up to enable or disable the micro-browser’s cached memory. When cache start-up is turned on, the micro-browser uses content stored in memory when you launch a browser session.
  • Page 138: Editing A Network Connection Profile

    Micro-Browser Editing a Network Connection Profile If the micro-browser’s home page is not set up properly, or if the micro-browser configuration information is incomplete, your phone displays the message when you start the micro-browser application. Use the browser setup feature to edit the network connection profile if necessary. You may also want to edit an existing network connection profile, or to temporarily change WAP (wireless application protocol) gateways while roaming.
  • Page 139: Resetting A Network Connection Profile

    Micro-Browser Press The profile you select becomes the new default profile setting. Resetting a Network Connection Profile To reset the default values for a network connection profile: Find the Feature Press Deleting a Network Connection Profile To delete a network connection profile: Find the Feature scroll to the profile you want to use launch the micro-browser using the...
  • Page 140: Starting A Micro-Browser Session

    Micro-Browser Press Starting a Micro-Browser Session To open the micro-browser: Find the Feature The micro-browser displays the home page set up by your service provider. 2TGUU Shortcut: If you open a text message with a Web address (URL) embedded in it, you can select micro-browser and go directly to the URL.
  • Page 141: Interacting With Web Pages

    Micro-Browser Interacting With Web Pages You can perform the following operations on a Web page: &Q 6JKU Press Press and then Press keypad keys and then Press to scroll to a phone number on a Web page, then press Press Press scroll through a text message scroll through and select items in a...
  • Page 142: Calculator

    Calculator You can use your phone as a convenient calculator and currency converter. Calculating Numbers Find the Feature 2TGUU 1 number keys Selected function appears here Press to highlight a function Exit the calculator > enter a number in the calculator highlight a calculator function perform the highlighted function Press...
  • Page 143 Calculator The calculator can perform the following functions: (WPEVKQP &GUETKRVKQP Insert a decimal point Clear the calculation Clear entry (replaces the function when you enter subsequent values in a calculation) Calculate the result Subtract Multiply Divide Divide the displayed value by 100 Change the entry’s sign (positive/negative) ¼...
  • Page 144: Converting Currency

    Converting Currency The currency converter works just like the calculator, but uses the ¼ (currency) function: Find the Feature 2TGUU 1 number keys 3 number keys Calculator > > enter the exchange rate store the exchange rate enter the amount to convert (amount to multiply by the exchange rate) ¼...
  • Page 145: Games

    Games Your phone contains three games that you can play between phone calls. If you get an incoming call, message, alarm, or alert, the game ends automatically. Selecting and Starting a New Game Find the Feature 2TGUU When the game is over, you can play another session of the same game or return to the games menu.
  • Page 146: Ending A Game

    Ending a Game You can end the game at any time. 2TGUU Playing a Game Blackjack In this classic Las Vegas card game, you play against the dealer to see who can get closer to 21 points without going over. •...
  • Page 147 • If you score more than 21 points, you go “bust” or lose. • If you get five cards without going bust, you win. • If you and the dealer have the same score, the dealer wins. • You can ask for a “hit” or another card as long as you do not go bust.
  • Page 148 = correct symbol in wrong position • You can see a history of your last 10 guesses. • Once you enter a symbol into a blank space, you can change the symbol but you cannot make the space blank again. •...
  • Page 149 Paddleball In this test of endurance, your mission is move your paddle to strike a bouncing ball. The more you succeed, the smaller your paddle gets. • Your score is the number of times your paddle hits the ball. • You lose when the paddle misses the ball. 2TGUU Games move your paddle so that it hits the...
  • Page 150: Adjusting Your Settings

    Adjusting Your Settings You can adjust a wide variety of phone settings to suit your needs. Ring/Vibrate Your phone rings or vibrates to notify you of an incoming call, message, or other event. This ring or vibration is called an alert. You can select one of five different alert profiles: Loud ring Vibrate...
  • Page 151: Customise An Alert Profile

    Adjusting Your Settings 2TGUU Customise an Alert Profile You can customise a profile by changing the alerts used for specific events (such as incoming calls, text messages, etc.). Your phone includes a variety of preset alert tones and vibrations. Any changes you make are saved to the current alert profile.
  • Page 152: Use The My Tones Feature

    Adjusting Your Settings Use the My Tones Feature You can create up to 32 custom alert tones for your phone. The tones you create appear in the list of available alerts (see “Customise an Alert Profile” on page 151). Find the Feature 2TGUU 4 keypad keys 7 keypad keys...
  • Page 153 Adjusting Your Settings To create a new tone, use the keypad keys to enter each note. Press a key multiple times to cycle through its available notes or options (pitch, octave, or length). The default setting for a new tone is a quarter note in octave two. 2JQPG &KURNC[ &GUETKRVKQP set octave one...
  • Page 154 Adjusting Your Settings Enter a note as follows: 6CUM Change the octave Select the note (required) Change a note to a sharp or flat Change a note’s length Add a rest Listen to a new tone as you compose it #EVKQP Set the new octave ( , , or ) before selecting the note.
  • Page 155 Adjusting Your Settings Press the following keys to play this sequence of notes and rests in octave three: C (quarter note), E flat (quarter note), half rest, and G (whole note): 2TGUU 1 1 1 2 2 2 3 3 7 7 4 4 00 4 0 00 Find the Feature...
  • Page 156 Adjusting Your Settings 2TGUU You cannot edit the standard tones included with your phone. To edit a custom tone that you created: Find the Feature 2TGUU 5 keypad keys select The phone displays the playback meter and plays the tone. play the tone again return to the my tones list >...
  • Page 157: Reminders

    Adjusting Your Settings You cannot delete the standard alert tones included with your phone. To delete a custom tone that you created: Find the Feature 2TGUU Reminders A reminder is an alert that rings or vibrates every five minutes to notify you about a voicemail or text message that you have received, or a datebook event that you have scheduled.
  • Page 158: Call Diverting

    Adjusting Your Settings 2TGUU Call Diverting Call diverting sends your phone’s incoming voice, fax, and/or data calls directly to another phone number. Use call diverting options to specify which calls your phone should divert. When you are ready to accept calls on your phone again, you can turn off call diverting.
  • Page 159 Adjusting Your Settings Find the Feature 2TGUU 9 keypad keys > > scroll to the type of calls you want to divert cancels all call diverting and ends the procedure.) open the call divert details for that call type scroll to change the option scroll to the call divert option you...
  • Page 160: Reordering Menu Items

    Adjusting Your Settings Note: You can repeat this procedure to enter diverting information for other call types. Check Call Diverting Status Your network may store call diverting status for you. If you change your phone’s call divert settings (see “Set Up or Cancel Call Diverting”...
  • Page 161: Customising A Soft Key Function

    Find the Feature 2TGUU Hands-Free Use You can purchase an optional Motorola Original™ hands-free car kit or headset for your phone. These accessories provide alternative ways for you to use your phone without using your hands.
  • Page 162: Automatic Answer

    Adjusting Your Settings Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. Automatic Answer When you activate automatic answer and connect your phone to a car kit or headset, your phone automatically answers calls after two rings.
  • Page 163 Adjusting Your Settings 2TGUU Power-Off Delay When your phone is connected to a car kit, you can set it to stay on for a specified time period after you switch off the ignition. This keeps your phone from draining your vehicle battery by staying on indefinitely, but leaves your phone on long enough that you do not have to re-enter your unlock code when you make short stops.
  • Page 164: Charger Time

    Adjusting Your Settings Charger Time When your phone is connected to a car kit, you can set it to charge itself for a specified time period after you switch off the ignition. This helps ensure that the phone battery gets fully charged while the vehicle is parked.
  • Page 165: Data And Fax Calls

    Note: Not all devices are compatible with serial cable or USB cable connections. Check your external device for specifications. Set Up a Cable Connection Attach a Motorola Original™ serial cable or USB cable to the phone and external device as follows. Note: Check your computer or hand-held device to determine the type of cable you need.
  • Page 166: Installation For Usb Cable Connection

    3 Click the language you want to use. 4 Read the licence agreement and click 5 Click 6 Click 7 Choose the language you want to use. 8 Click to finish the USB driver setup. 9 Turn on your Motorola phone. to accept it.
  • Page 167 Data and Fax Calls 10 Connect the phone to your computer with the USB cable. The Windows Add New Hardware Wizard launches to install the USB drivers. 11 Click 12 Click to choose Search for the best driver for your device. 13 Under Specify a location, enter or browse to C:\WINDOWS\INF, then click 14 Click...
  • Page 168: Correcting The Installed Usb Driver Files

    Data and Fax Calls 25 Click to close the second New Hardware Wizard. 26 Replace the Windows 98 CD with the Motorola product CD in your CD drive. 27 Click Correcting the Installed USB Driver Files If you see messages about an Unknown device or Unknown...
  • Page 169 41 Click 42 Choose the language you want to use. 43 Click to finish the USB driver setup. 44 Turn on your Motorola phone. 45 Unplug the phone and re-connect it to your computer with the USB cable. 46 Click when the Add New Hardware Wizard starts.
  • Page 170 57 Click to close the second New Hardware Wizard. The USB device drivers are now correctly installed Use the interchangeable head on the Motorola Multi-Connect Serial Cable to connect a computer, Palm III device, or Palm V device to your phone.
  • Page 171: Making A Data Or Fax Call

    Install the Software Install the software from the CD-ROM that comes with your Motorola Original™ data kit. See the data kit’s user guide for more information. Making a Data or Fax Call You can connect your phone to a computer or hand-held device to send data or a fax from the connected device.
  • Page 172: Receiving A Data Or Fax Call

    Data and Fax Calls Connect your phone (see “Connecting Your Phone to an External Device” on page 165) and do the following: &Q 6JKU 1 Check the phone 2 Open the application on your computer 3 End the transfer on your computer Receiving a Data or Fax Call You can connect your phone to a computer or hand-held device to receive data or a fax.
  • Page 173: Sending A Talk Then Fax Call

    Data and Fax Calls End the Data/Fax Connection When the data or fax transfer is complete: &Q 6JKU End the call from the connected device Sending a Talk Then Fax Call You can place a call where you talk and then send a fax to the same phone number within the same call.
  • Page 174: Security

    Security Assigning a New Code or Password Your phone’s four-digit unlock code is originally set to 1234, and the six-digit security code is originally set to 000000 at the factory. Your service provider may reset these numbers before you receive your phone. If your service provider has not reset these numbers, we recommend that you change them to prevent other users from accessing your personal information or modifying your phone...
  • Page 175: If You Forget A Code Or Password

    2TGUU 3 keypad keys 5 keypad keys 7 keypad keys If You Forget a Code or Password If you forget your security code (originally set to 000000), SIM card PIN code, PIN2 code, or call barring password, contact your service provider. If you forget your unlock code, try entering 1234 or the last four digits of your phone number.
  • Page 176: Locking And Unlocking Your Phone

    Locking and Unlocking Your Phone You can lock your phone manually or set your phone to lock automatically whenever you turn it off. When you try to use a locked phone, it asks you to enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer.
  • Page 177: Barring Calls

    Unlock Your Phone At the 2TGUU 1 keypad keys Barring Calls Call barring lets you restrict outgoing or incoming calls. You can restrict all calls, calls to international numbers, or calls while roaming. Find the Feature 2TGUU 5 keypad keys Security prompt: enter your four-digit unlock code...
  • Page 178: Protecting The Sim Card

    2TGUU Protecting the SIM Card Your PIN (Personal Identification Number) code protects the information stored on your SIM card. When the SIM PIN feature is activated, you must enter your SIM card PIN code each time you turn on the phone or insert a SIM card. Your SIM card PIN code is given to you by your service provider.
  • Page 179 Caution: If the unblocking attempt is tried unsuccessfully 10 times, the SIM card is permanently disabled and your phone displays the message 2TGUU * * 0 5 * 2 keypad keys 4 keypad keys 6 keypad keys Security open the PIN unblocking editor Your phone prompts you to enter 3,1 8QEORFN 6HTXHQFH enter the PUK code...
  • Page 180: Locking And Unlocking Applications

    Locking and Unlocking Applications You can lock many phone applications (for example, the phonebook or datebook) so that users must enter the unlock code to use them. Find the Feature 2TGUU 1 keypad keys Unblock the SIM Card PIN2 Code If you enter an incorrect SIM card PIN2 code three times in a row, your SIM card is disabled and your phone displays the message...
  • Page 181 Caution: If the unblocking attempt is tried unsuccessfully 10 times, the SIM card is permanently disabled and your phone displays the message 2TGUU * * 0 52 2 keypad keys 4 keypad keys 6 keypad keys Security open the PIN2 unblocking editor Your phone prompts you to enter 3,1 8QEORFN 6HTXHQFH enter the PUK code...
  • Page 182: Accessories

    Desktop charger – CHA8200 Holds and rapid charges your phone and one additional battery. For EP+ batteries. To be used with a Motorola travel charger. Charge time up to approximately 4 hours. Charge status is indicated by means of three colours LED In-car charger –...
  • Page 183 Accessories calls with a completely discharged battery or even without a battery. Portable hands-free kits To communicate hands-free in all situations, in your car, on the street, at home or in your office. Stereo Headset with Send/End – HSK8000 Headset solution including a send/end button on the microphone to answer/end calls without even touching the phone.
  • Page 184 Accessories Multi Connect Data Kit – PCC8000 Connect your Motorola mobile telephone directly to your compatible PC’s serial port. Additional data kits available with PDA cables. USB Data Kit – PCC8500 Connect your Motorola mobile telephone directly to your compatible PC’s USB port.
  • Page 185: Troubleshooting

    SIM card. (See “Installing the SIM Card” on page 34.) Dropping your phone, getting it wet, or using a non-Motorola battery or battery charger can damage the phone. The phone’s limited warranty does not cover liquid damage or damage caused from using non-Motorola accessories.
  • Page 186 Troubleshooting 3WGUVKQP Is the phone set to the proper frequency for your geographical region? Does the handset have a signal? Do you see the display? Is the earpiece volume too low? #PUYGT Phones in different regions of the world use different frequencies to establish a network connection.
  • Page 187 Troubleshooting 3WGUVKQP Is the other party unable to hear you? The following refer to specific problems: 2TQDNGO My phone was stolen. To whom should I report this? I forgot my password. I pressed the power key, but nothing happened. The display says: even though I have inserted my SIM card in the...
  • Page 188 Troubleshooting 2TQDNGO The display says: . How do I unblock my SIM card? The display says: . How do I unlock my phone? My phone asks for an unlock code when I try to open a feature. My phone does not ring.
  • Page 189 Troubleshooting 2TQDNGO My phone rings even though I selected the ) alert profile. I tried to place a call and heard an alternating high/ low tone. I cannot make/ receive calls. 5QNWVKQP The ringer may be set to play a tone even though your phone is set to a silent alert profile.
  • Page 190 Troubleshooting 2TQDNGO My phone has poor reception and drops calls. I cannot hear others on my phone. I cannot open my inbox. How do I see the calls I made or received? 5QNWVKQP Make sure that your antenna is not bent or damaged.
  • Page 191 Troubleshooting 2TQDNGO My phone will not send voicemail commands, passwords, or other codes. My phone’s display is too dark. My battery didn’t last as long as I expected. What can I do to extend battery life? 5QNWVKQP Your phone sends commands and passwords as DTMF tones.
  • Page 192 Troubleshooting 2TQDNGO I am unable to record a voice note, voice name, or voice shortcut I plugged the data cable into my phone but my phone did not beep. How do I know if the data cable is ready to My phone beeped when I attached the...
  • Page 193 Troubleshooting 2TQDNGO When sending data with the data cable, why does the computer show a connection rate of 19.2 Kbps (19200 bps)? I can’t end my data call by closing the application on my computer. What can I do? I launched the micro-browser but the display says:...
  • Page 194: Index

    Index accessories optional 10, 32, 107, 127, 161, 165 standard 34 accessory connector port 1 feature 83 alert creating 152–157 defined 150 indicators 28 reminders 157–158 setting 150–151 setting in external display type, selecting 151 alert setting indicator defined 28 illustration 27 animation 78 application, locking 76...
  • Page 195 costs 86–87 credit limit 75 datebook, accessing 53 deleting 81–83 dialed calls list 52 dialled calls list 48, 81–83 dialling 39 dialling a recent call 81–83 emergency number 42–43 ending 39 hold 52 ignoring 43 in-call timer 74–75 international access code, dialling 45 making 39 message center, accessing...
  • Page 196 resetting 87 viewing 87 credit available 73, 86 credit information 73, 86 currency converter 144 cursor 57 customer service, calling 70 customising the menu 160 data call connecting to external device 165–171 making 171–172 receiving 172–173 date, setting 78 datebook adding an event 103 alarm 103 calendar 101...
  • Page 197 connecting to phone 165–171 synchronising data 99, 165 external display 31–32 factory settings, resetting 79 fax call connecting to external device 165–171 making 75, 171–172 receiving 75, 172–173 talk then fax call 173 fixed dial activating/deactivating 76 defined 69 dialling numbers 48, 69 editing an entry 69, 93–94 storing an entry 89–91 flashing cursor, defined 57...
  • Page 198 alert setting 27, 28 battery level 27 GPRS 131 in use 27 menu 26 message waiting 27 missed call 42 ring alert 28, 150 roam 27 signal strength 27 silent alert 28, 150 vibrate alert 28, 150 voice message waiting 27 voice name 88 international access code 45 iTAP software...
  • Page 199 language, setting 78 lists 55–56 locking applications 76 155, 157 navigating 10, 54–55 rearranging features 160–161 scroll feature 78 using features 10, 55–57 127, 128 menu indicator defined 26, 28 menu key 1, 40, 54 message browser alert 70 deleting 114–116 dialling number from 45 drafts folder 71 inbox setup 112–113...
  • Page 200 editing 138 resetting 139 selecting 138–139 network settings 79–80, 186 notepad defined 43 entering digits 43 retrieving digits 83–84 number, viewing your own 40, 52, 73 numeric text mode 58 1-touch dial defined 44 setting preference 100 using 44 optional accessory, defined 10 optional feature, defined 10 outbox 71, 120 paddleball 149...
  • Page 201 redialling 41 sending text message to 46 storing in phonebook 89–91 viewing your own 40, 52, voice dial 48 phonebook attaching two numbers 83 capacity, checking 98–99 copying entries 95–98 deleting an entry 94–95 dialling a number 93 editing an entry 93–94 entry name 88 fields 88 number type indicator 88...
  • Page 202 datebook 103 defined 157 setting 157–158 text message 157–158 voicemail message 157–158 right soft key customising 161 functions 1, 54 ring alert creating 152–157 indicators 28, 150 setting 150–151 setting in external display type, selecting 151 ring and vibrate alert indicator 28, 150 ringer setting 150–151...
  • Page 203 unblocking 178–179, 181 SIM PIN2 code 69 unblocking 180–181 smart key customising 161 defined 30–31 functions 30–31 illustration 1 SMS. See text message soft keys customising 161 functions 54 illustration 1 soft ring alert 28, 150 speed dial changing number 90–91 number, defined 43 sorting phonebook entries by 99...
  • Page 204 resetting 85 viewing 85 Total Customer Satisfaction transfer a call 51–52 travel charger, using 37 TrueSync 99, 165 unblocking the SIM card 178–179, 181 unlock application 180 phone 176–177 unlock code 175 vibrate alert indicator 28, 150 setting 150–151 setting in external display type, selecting 151 voice dial dialling a number 48, 93...
  • Page 205 Index functions 141 viewing 140 zoom setting 28–29, 78...

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