Error Messages - Samsung SCX-4720F Service Manual

Alignment & Adjustments

6.9 Error Messages

The front panel displays the printer's status or error messages. Refer to the list below for an explanation of these
messages and how to clear problems. The messages and their meanings are listed in alphabetical order, with numbered
messages following.
MP Tray Jam [Door Open]
Meaning: A paper jam has occurred in the manual feeder or the multi-function printer detects improper feeding from
the manual feeder.
Solution: Clear the paper jam. Load paper in the manual feeder correctly.
Cancel ? 1. Yes 2. No (Only SCX-4720F)
Meaning: While storing the document in memory the memory has become full.
Solution: To cancel the fax job, press the '1' button to accept "Yes." If you want to send the pages that were stored
press the '2' button to accept "No." This will send ONLY the pages stored. The remaining pages should be
sent later when more memory becomes available.
[COMM. Error] (Only SCX-4720F)
Meaning: The multi-function printer has a communication problem.
Solution: Ask the sender to try again.
Low Heat Error / Open Heat Error
Meaning: There is a problem in the fuser unit.
Solution: Check thermostat, thermister contact point & Heating Lamp.
[Over Heat]
Meaning: The printer has overheated.
Solution: Your unit will automatically return to the standby mode when it cools down to normal operating temperature.
If failure persists,check the ELA HOU-FUSER.
Delayed Function Full (Only SCX-4720F)
Meaning: The delayed fax job list or memory space is full.
Solution: Cancel any unnecessary delayed fax jobs.
Document Jam
Meaning: The loaded document has jammed in the Automatic Document Feeder (ADF).
Solution: Clear the document jam.
[Door Open]
Meaning: The front or rear cover is not securely latched.
Solution: Close the cover until it locks into place.
Enter Again
Meaning: You entered an unavailable item.
Solution: Enter the correct item again.
Function Impossible
Meaning: You have tried to use a combination of printer functions that can not be used at the same time.
Solution: Reduce the number of selected functions or use only one function at a time.
Group Not Available (Only SCX-4720F)
Meaning: You have tried to select a group location number where only a single location number can be used, such
as when adding locations for a broadcasting operation.
Solution: Use a speed dial number or dial the number manually using the number keypad.
Service Manual
6-22
Samsung Electronics