Page 1 Service Manual iPF780/760/750 series iPF785 Mar 27 2014...
Page 2 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
Page 3 Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
Page 4 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.
Page 5: Table Of Contents
Contents Contents Chapter 1 PRODUCT DESCRIPTION 1.1 Product Overview ............................1- 1 1.1.1 Product Overview ..............................1- 1 1.2 Features ..............................1- 2 1.2.1 Features .................................. 1- 2 1.2.2 Printhead ................................. 1- 2 1.2.3 Ink Tank................................... 1- 2 1.2.4 Cutter..................................1- 3 1.2.5 Roll Holder................................
Page 6 Contents 2.2 Firmware ..............................2- 5 2.2.1 Operation Sequence at Power-on..........................2- 5 2.2.2 Operation Sequence at Power-off..........................2- 6 2.2.3 Print Position Adjustment Function ..........................2- 7 2.2.4 Head Management ..............................2- 7 2.2.5 Printhead Overheating Protection Control .......................2- 7 2.2.6 Pause between Pages .............................2- 7 2.2.7 White Raster Skip ..............................2- 7 2.2.8 Sleep Mode................................2- 7 2.2.9 Shut Down Mode ..............................2- 7...
Page 7 Contents 4.1 Service Parts ..............................4- 1 4.1.1 Service Parts ................................4- 1 4.2 Disassembly/Reassembly...........................4- 2 4.2.1 Disassembly/Reassembly ............................4- 2 4.3 Points to Note on Disassembly and Reassembly ..................4- 2 4.3.1 Note: Items that should never be disassembled...................... 4- 2 4.3.2 Moving the carriage manually..........................
Page 8 Contents 6.5 Service Tools............................6- 24 6.5.1 Tool List .................................6- 24 Chapter 7 SERVICE MODE 7.1 Service Mode ............................. 7- 1 7.1.1 Service Mode Operation ............................7- 1 7.1.2 Map of the Service Mode ............................7- 2 7.1.3 Details of Service Mode ............................7- 10 7.1.4 e-Maintenance/imageWARE Remote ........................7- 28 7.1.5 Viewing PRINT INF..............................7- 38 7.2 Special Mode............................
Page 9: Chapter 1 Product Description
Chapter 1 PRODUCT DESCRIPTION...
Page 10 Contents Contents 1.1 Product Overview ................................1-1 1.1.1 Product Overview ..................................1-1 1.2 Features ..................................1-2 1.2.1 Features ......................................1-2 1.2.2 Printhead ...................................... 1-2 1.2.3 Ink Tank ....................................... 1-2 1.2.4 Cutter......................................1-3 1.2.5 Roll Holder....................................1-3 1.2.6 Stand (ST-34)....................................1-4 1.2.7 Hard Disk Drive ................................... 1-7 1.2.8 Consumables ....................................
Page 11: Product Overview
Chapter 1 1.1 Product Overview 1.1.1 Product Overview 0031-2476 This printer is capable of printing on A4- to A0-size cut sheets and its maximum print width is 36 inches. This printer is a desktop large-format printer five-colors (dye- and pigment-based colors) printer that can be used to print CAD and office documents as well as handy POP and posters. [3] [14] [15] [13]...
Page 12: Features
- Data scanned using CanoScan can be easily printed on large-size paper just like a dedicated copier. Just pressing the Start button allows you to blow up an original of up to A3 size in collaboration with Canon Image RUNNER.
Page 13: Cutter
Chapter 1 1.2.4 Cutter 0023-1309 The cutter attached to the cutter unit is a round cutter. F-1-4 1.2.5 Roll Holder 0023-1308 The roller holder accepts paper tubes having inside diameters of both 2 and 3 inches. It is furnished with attachments for 2- and 3-inch diameter paper tubes. The roll holder clamps the paper tube of a roll not exceeding 150 mm in outside diameter from the inside.
Page 14: Stand (St-34)
Chapter 1 1.2.6 Stand (ST-34) 0027-2228 The stand [1] is equipped with casters so that the printer can be easily moved. The output stacker [2] included with stand can use by the three ways of the regular position or two extended positions. F-1-9 MEMO: - When delivering the printing to the output stacker: Use the position [A].
Page 15 Chapter 1 [Extended position A] F-1-12 - Changing from the regular position to extended position A. 1) Raise the auxiliary rod [1] to the position [A] of the illustration to change to the extended position A. F-1-13 2) Pull out the switching stopper [1] when using roll paper that is A1 size or has a width of 24 inches. F-1-14 [Extended position B] F-1-15...
Page 16 Chapter 1 - Changing from the regular position to extended position B. 1) Grasp the output stacker handle [1] to set the guide as shown in the following illustration. F-1-16 2) Open the output stacker ejection guides [1] toward the front. F-1-17 - Changing from the extended position B to regular position.
Page 17: Hard Disk Drive
Chapter 1 1.2.7 Hard Disk Drive 0017-8472 Each print job received from the host computer is saved to the hard disk drive(serial ATA connection) attached to the printer, so the printer can print the job repeat- edly as needed, without having to wait for its retransmission from the host computer. Saving print jobs will offer the following benefits: - Eased computer workload A print job may be automatically preserved to the hard disk when printing or may be preserved to the hard disk without printing.
Page 18: Product Specifications
Chapter 1 1.3 Product Specifications 1.3.1 Product Specifications 0031-2496 Type Bubble jet large-sized paper printer (stand model) Feeding system Roll media: manual feed from top Cut sheet: manual feed from top Feeding capacity - Roll media: 1 roll madia (Outer diameter of roll: 150 mm or less/Inner diameter of paper tube: 2 or 3 inches) - Cut sheet: 1 sheet Delivery method...
Page 19: Detailed Specifications
Chapter 1 Operation panel LCD (160 X 128 dots), 13 keys, 5 LEDs - Panel language English - Message language English, German, French, Italian, Spanish, Chinese, Korean, Russianand and Japanese Printhead/Ink Tank type Printhead and separate ink tanks Printhead PF-04 Structure: Integrated six-color assembly Number of nozzles: 5,120 for MBK, 2,560 for other each color Ink tank...
Page 20 Chapter 1 Category 5 (UTP or FTP) cable, 100 m or shorter Compliant with ANSI/EIA/TIA-568A or ANSI/EIA/TIA-568B (4) Interface connector Printer side: Compliant with IEEE802.3, ANSI X3.263, ISO/IEC60603-7 (5) Protocol IPX/SPX (Netware4.2(J), 5.1(J), 6.0(J)), SNMP, TCP/IP(IPv4/IPv6), AppleTalk, HTTP 1-10...
Page 21: Names And Functions Of Components
Chapter 1 1.5 Names and Functions of Components 1.5.1 Front 0031-2505 [3] [14] [15] [13] [16] [12] [11] [10] F-1-22 [1] Roll media cover Open this cover, and then load roll media. [2] Media loading slot Insert media in this slot to load it. [3] Roll media temporary table When loading roll media, place the roll holder here and then insert the media in the roll holder slot.
Page 22: Side
Chapter 1 1.5.2 Side 0031-2506 F-1-23 [1] Manual pocket Store the printer manual in this pocket. [2] Ethernet connector Connect the Ethernet cable to this connector. The lamp lights when the Ethernet cable is connected properly and the printer is ready to communicate accordingly.
Page 23: Top Cover (Inside)
Chapter 1 1.5.3 Top Cover (Inside) 0031-2507 F-1-24 [1] Carriage The carriage moves the printhead. It is an important component used for printing. [2] Carriage shaft The carriage moves on this shaft. [3] Paper retainer This is an important component used to feed paper. It retains paper. [4] Platen The printhead moves on this component to perform printing.
Page 24: Roll Unit Cover (Inside)
Chapter 1 1.5.4 Roll Unit Cover (Inside) 0031-2508 F-1-25 [1] Roll holder Load roll media in this holder. [2] Holder stopper Use this part to secure roll media to the roll holder. [3] Slide guide Move the roll holder along this guide. [4] Roll holder slot Fit the roll holder in this slot.
Page 25: Ink Tank Cover (Inside)
Chapter 1 1.5.6 Ink Tank Cover (Inside) 0031-2509 [Left Ink Tank Unit] F-1-27 [Right Ink Tank Unit] F-1-28 [1] Ink tank lock lever This lever is used to protect and lock the ink tank. Open/close this lever when replacing the ink tank. [2] Ink color label Load each ink tank according to the label color and name.
Page 26: Stand (St-34)
Chapter 1 1.5.7 Stand (ST-34) 0027-2234 O F F F-1-29 [1] Accessory pocket Store the printer accessories. [2] Output stacker Ejected printouts are collected in this output stacker. [3] Lockable caster This caster can be locked. When relocating the printer, be sure to unlock all four casters. Moving the printer with the casters locked can damage the floor. [4] Switching stopper Pull out depending on the paper size when using the output stacker in the extended position A.
Page 27: Basic Operation
Chapter 1 1.6 Basic Operation 1.6.1 Operation Panel 0031-2510 This section explains the functions of the buttons and the meanings of the LEDs on the operation panel. [15] Data [14] Message [13] [12] Power Load Feed Cut [11] Menu Stop [10] Navigate Back...
Page 28: Display
Chapter 1 1.6.2 Display 0023-1271 When the printer starts, the [tab selection screen] appears on the display. There are four types of tabs on which the relevant printer status, menu, and error information are displayed. The tab appears as the icon to the top field of display. The tab moves by key or key.
Page 29: Menu
Chapter 1 1.6.3 Menu 0031-2511 The printer has a Main menu which includes a menu related to maintenance such as adjustment of ink ejection position of each nozzle and head cleaning, a menu related to printing settings such as auto cutting and ink drying time, and a menu related to parameters such as a message language. 1.
Page 30 Chapter 1 2. Main Menu The structure and settings of the main menu is as follows. The asterisk mark "*" is default setting. [Paper Menu] First Level Second Level Third Level Fourth Level Fifth Level [Load Paper] [Roll Paper] [Cut Sheet] [Eject Paper] [Chg.
Page 31 Chapter 1 First Level Second Level Third Level Fourth Level Fifth Level [Paper Details] (The paper type is displayed [Scan Wait Time] [Dry time] [Off]* here.) [1 sec.] [3 sec.] [5 sec.] [7 sec.] [9 sec.] [Area]*16 [Entire area]* [Leading edge] [Roll DryingTime] [Off]* [30 sec.]...
Page 32 Chapter 1 [Ink Menu] First Level Second Level Third Level Fourth Level Fifth Level [Rep. Ink Tank] [Head Cleaning A] [Job Menu] First Level Second Level Third Level Fourth Level Fifth Level [Print Job]*14 (Job List is displayed here.) (Select Print Job.) [Delete] [Preempt Jobs]*3 [Stored Job]*14...
Page 33 Chapter 1 [Set./Adj. Menu] First Level Second Level Third Level Fourth Level Fifth Level [Test Print] [Nozzle Check] [Status Print] [Interface Print] [GL2 Set Print] [Pap. Detail Print] [Print Job Log] [Menu Map] [Color Palette] [Adjust Printer] [Head Posi. Adj.] [Auto(Standard)] [Auto(Advanced)] [Manual]*4...
Page 34 Chapter 1 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level [GL2 Settings] [Quality Manager] [Color Mode] [Monochrome] [Color (CAD) 1]* [Color (CAD) 2] [Color (CAD) 3] [Color (CAD) 4] [Color (CAD) 5] [Print Quality] [Draft] [Standard]* [High] [Input Resolution] [600dpi]*...
Page 35 Chapter 1 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level [GL2 Settings] [Line&Pen Manager] [Enable merge] [Off]* [On] [Pen Setup] [Select Palette] [Software]* [Palette A] [Palette B] [Factory] [Define Palette] [Palette A] [Width] (Choose a pen number.) (Indicates the Width value.) [Color] 0-255...
Page 36 Chapter 1 Seventh First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Level [Interface Setup] [EOP Timer]*12 [10 sec.] [30 sec.] [1 min.] [2 min.] [5 min.] [10 min.]* [30 min.] [60 min.] [TCP/IP]*12 [IPv4] [IPv4 Mode] [Automatic] [Manual]* [Protocol]*8...
Page 37 Chapter 1 First Level Second Level Third Level Fourth Level Fifth Level [Interface Setup] [Ethernet Driver]*12 [Auto Detect] [On]* [Off] [Comm.Mode]*10 [Half Duplex]* [Full Duplex] [Ethernet Type]*10 [10Base-T]* [100Base-TX] [1000Base-T] [Spanning Tree] [Not Use]* [Use] [MAC Address] (The MAC address is displayed here.) [Interface Print]*12 [Return Defaults]*12...
Page 38 Chapter 1 First Level Second Level Third Level Fourth Level Fifth Level [System Setup] [Time Zone]*12 [0:London(GMT)] [+1:Paris,Rome] [+2:Athens,Cairo] [+3:Moscow] [+4:Eerevan,Baku] [+5:Islamabad] [+6:Dacca] [+7:Bangkok] [+8:Hong Kong] [+9:Tokyo,Seoul] [+10:Canberra] [+11NewCaledonia] [+12:Wellington] [-12:Eniwetok] [-11:Midway is.] [-10Hawaii(AHST)] [-9:Alaska(AKST)] [-8:Oregon (PST)] [-7:Arizona(MST)] [-6:Texas(CST)] [-5:NewYork(EST)] [-4:Santiago] [-3:Buenos Aires] [-2:CenterAtlantic]...
Page 39 Chapter 1 First Level Second Level Third Level Fourth Level Fifth Level [System Setup] [Nozzle Check] [Frequency] [Standard]* [1 page] [10 pages] [Off] [Warning] [Off]* [On] [Use USB]*12 [Use]* [Do Not Use] [Use Ethernet]*12 [Use]* [Do Not Use] [Use RemoteUI]*12 [Use]* [Do Not Use] [Reset PaprSetngs]*12...
Page 40 Chapter 1 3. Main menu during printing The structure of the main menu during printing is as follows. First Level Second Level Third Level Fourth Level Fifth Level [Adj. Fine Feed] [Printer Info] [Paper Info] [Ink Info] [Head Info] [System Info] [Error Log] [Other Counter] 1-30...
Page 41 Chapter 1 4. Main Menu Settings Main menu items are described in the following tables. [Paper Menu] Setting Item Description/Instructions [Load Paper] Select and load either cut sheet or roll media. [Eject Paper] Remove currently loaded paper. [Chg. Paper Type] Change currently set paper type.
Page 42 Chapter 1 [Ink Menu] Setting Item Description/Instructions [Rep. Ink Tank] When replacing the Ink Tank, choose Yes and follow the instructions on the screen. [Head Cleaning A] Specify Printhead cleaning options. Execute Head Cleaning A if printing is faint, oddly colored, or contains foreign substances. [Job Menu] Setting Item Description/Instructions...
Page 43 Chapter 1 [Set./Adj. Menu] Setting Item Description/Instructions [Test Print] [Nozzle Check] Print a nozzle check pattern. [Status Print] Print the printer information. [Interface Print] Print the interface settings. [GL2 Set Print] Print the GL2 settings. [Pap. Detail Print] Print the paper settings set with [Paper Details]. [Print Job Log] Print print job information such as paper type, size, and ink consumption.
Page 44 [Color (CAD) Print by the standard color. [Color (CAD) Print by the bright color. [Color (CAD) Print by the color emulated the Canon iPF500/iPF600/iPF700/iPF510/iPF610/iPF710/iPF605/ iPF720/iPF810/iPF820. [Color (CAD) Print by the color emulated the HP Designjet 500/800. [Color (CAD) Print by the color emulated the HP Designjet 1000.
Page 45 Chapter 1 Setting Item Description/Instructions [GL2 Settings] [Line&Pen [Enable merge] When lines overlap, set whether to merge or overwrite the colors of the overlapping lines. Manager] Select [Off] to overwrite with the line printed later. Select [On] to merge all overlapping colors. [Pen Setup] [Select Select the value related to pen from [Software], [Palette A], [Palette B], or [Factory].
Page 46 Chapter 1 Setting Item Description/Instructions [Interface [EOP Timer] Specify the timeout period before cancellation of print jobs that cannot be Setup] received by the printer. [TCP/IP] [IPv4] [IPv4 Mode] Choose whether the printer IP address is configured automatically or a static IP address is entered manually.
Page 47 Chapter 1 Setting Item Description/Instructions [System Setup] [Sleep Timer] Specify the period before the printer enters Sleep mode. [Shut Down Timer] Specify the period the printer shuts down after entering Sleep mode. [Buzzer] Set the buzzer. Choose On for the buzzer to sound once for warnings and three times for errors. [Contrast Adj.] Adjust the Display Screen contrast level.
Page 48 Chapter 1 Setting Item Description/Instructions [System Setup] [Erase HDD [High Speed] Delete the file management information of the saved data in the HDD. Data] [Secure High Overwrite the random data in the whole of the hard disk drive. Spd.] [Secure] Overwrite 00 and FF and random data in the whole of the hard disk drive once at a time.
Page 49: Safety And Precautions
Chapter 1 1.7 Safety and Precautions 1.7.1 Safety Precautions 1.7.1.1 Moving Parts 0023-1446 Moving parts of the printer include the carriage unit driven by the carriage motor, the carriage belt, the ink tube, the flexible cable, the feed roller driven by the feed motor, the pinch roller, and the purge unit driven by the purge motor.
Page 50: Adhesion Of Ink
Chapter 1 1.7.1.2 Adhesion of Ink 0023-1463 (1) Ink passages Be careful not to touch the ink passages of the printer to prevent the printer, workbench, ands, and clothes from being stained with ink. The ink flows through the ink tank unit, carriage unit, purge unit, maintenance cartridge, and the ink tubes that relay ink to individual units. Platen Carriage Ink Tank Unit...
Page 51: Electric Parts
Chapter 1 1.7.1.3 Electric Parts 0023-1464 The electric parts of the printer are activated when the printer is connected to the AC power supply. At the rear and left/right side of the printer are the main controller, power supply, HDD, and interface connector. The carriage PCB is incorporated in the carriage unit, and the operation panel is on the upper right top cover.
Page 52: Other Precautions
Chapter 1 1.7.2 Other Precautions 1.7.2.1 Printhead 0020-1924 1. How to Handle the Printhead Do not open the printhead package until you are ready to install the head. When installing the printhead in the printer, hold the knob and then remove the protective cap 1 and protective cap 2 in that order. Do not reattach the protective cap to the printhead because the cap may damage the nozzles.
Page 53: Ink Tank
Chapter 1 1.7.2.2 Ink Tank 0023-1466 1. Unpacking the Ink Tank Do not unpack the ink tank until you are ready to install it. When installing the ink tank, be sure to shake it slowly 1 to 2 times before unpacking it. Otherwise, the ink ingredients may precipitate and degrade the print quality. To prevent foreign matter from entering the ink port, install the unpacked ink tank in the printer immediately.
Page 54 Chapter 1 3. Contact of Linear Scale/Carriage Shaft Do not touch the linear scale and carriage shaft when the upper cover is opened, for maintenance. Touching the linear scale and carriage shaft might cause abnormal movement of the carriage and produce defective prints. F-1-39 [1] Linear Scale [2] Carriage Shaft...
Page 55: Precautions When Servicing Printer
Chapter 1 1.7.3 Precautions When Servicing Printer 1.7.3.1 Notes on the Data Stored in the Printer 0013-5942 This printer counts the print length, number of ink tank replacements, carriage driving time, number of cleaning operations, number of cutter operations, and so on and stores them in the main controller's EEPROM as a COUNTER in Service mode.
Page 56: Disposing Of The Lithium Battery
Chapter 1 1.7.3.6 Disposing of the Lithium Battery 0013-5952 The main controller PCB of this printer is equipped with a lithium battery to back up various data. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. "For CA, USA Only Included battery contains Perchlorate Material-special handling may apply.
Page 57: Chapter 2 Technical Reference
Chapter 2 TECHNICAL REFERENCE...
Page 58 Contents Contents 2.1 Basic Operation Outline..............................2-1 2.1.1 Printer Diagram.................................... 2-1 2.1.2 Print Signal Sequence .................................. 2-2 2.1.3 Print Driving ....................................2-3 2.2 Firmware ..................................2-5 2.2.1 Operation Sequence at Power-on..............................2-5 2.2.2 Operation Sequence at Power-off ..............................2-6 2.2.3 Print Position Adjustment Function............................. 2-7 2.2.4 Head Management ..................................
Page 59 Contents 2.4.4.1 Maintenance cartridge relay PCB components............................. 2-46 2.4.5 Power Supply ..................................... 2-47 2.4.5.1 Power supply block diagram..................................2-47 2.4.5.2 Connectors and Pin Arrangement of Power supply PCB ..........................2-48 2.5 Detection Functions with Sensors ..........................2-49 2.5.1 Covers ......................................2-49 2.5.2 Ink passage system..................................
Page 60: Basic Operation Outline
Chapter 2 2.1 Basic Operation Outline 2.1.1 Printer Diagram 0031-2530 Shown below is a printer diagram. Main Controller PCB IC301/IC302 IC601-IC604 SDRAM SDRAM J1801 IC701 Power Supply PCB FLASH ROM IC802 EEPROM IC803 HDD Expansion PCB ASIC J104/ J101 J105 IC201 HDD Controller BATS801...
Page 61: Print Signal Sequence
Chapter 2 2.1.2 Print Signal Sequence 0025-9730 The signal sequence from when the printer receives the print signals until printing starts is shown in the following figure. Image data Host computer Mask pattern data Heat pulse Printer driver Command data PCI bus Data bus Universal sirial bus...
Page 62: Print Driving
Chapter 2 2.1.3 Print Driving 0012-6491 Print and control signals are transferred via the carriage PCB to the printheads to discharge inks from the nozzle assembly at printing. Each printhead has 12 trains of nozzles arranged in a zigzag pattern. This printer uses one printhead.
Page 63 Chapter 2 2. Print drive timing Each printhead houses 12 trains of nozzles, which share the same data transfer clock (Hx-CLK) and data latch pulses (Hx-LT). Even-numbered nozzle data (Hx-x-DATA-x-EV), odd-numbered nozzle data (Hx-x-DATA-x-OD) and the Heat Enable (Hx-x-HE-x) signal are generated for each nozzle train and controlled individually.
Page 64: Firmware
Chapter 2 2.2 Firmware 2.2.1 Operation Sequence at Power-on 0012-6310 The sequence of printer operations, from power-on to transition to online mode, is flowcharted below. The printer takes less than 1 minute to initialize itself(*). * Excluding the times spent supplying inks and cleaning the printhead after leaving the printer for extended periods of time. Power Button ON Initialization of software Device/resource...
Page 65: Operation Sequence At Power-Off
Chapter 2 2.2.2 Operation Sequence at Power-off 0012-6311 Turning off the power switch cuts off the drive voltage supply, launching a firmware power-off sequence as shown below. If the power cord is disconnected from the wall outlet or the upper cover or any other cover is opend, the printer cancels the ongoing operation and shuts down immediately.
Page 66: Print Position Adjustment Function
Chapter 2 2.2.3 Print Position Adjustment Function 0012-6313 This printer supports a print position adjustment for the vertical and horizontal print positions, the bidirectional print position of the printhead mounted on the car- riage, and the feedrate. There are two adjustment modes for the print: automatic adjustment, in which print position adjustment patterns printed are detected by the multi sensor attached to the lower left part of the carriage, and manual adjustment, in which print position adjustment patterns that are slightly modified from one another are printed, so that visually verified adjustment values can be set from the operation panel.
Page 67: Hard Disk Drive
Chapter 2 2.2.10 Hard Disk Drive 0013-9239 This printer features a hard disk drive, which provides the following functions. - Early release of the host computer - Error recovery - Job preservation - Preserved job print - Job queue handling 1) Early release of the host computer Each print job received from the host computer is preserved to the hard disk drive attached to the printer, so the printer can proceed with independent printing, releasing the host computer before the print job completes.
Page 68: Printer Mechanical System
Chapter 2 2.3 Printer Mechanical System 2.3.1 Outline 2.3.1.1 Outline 0023-1469 The printer mechanism can be broadly divided into two major components: the ink passage and paper path. The ink passage consists of the ink tank unit, the carriage unit having the printhead, the purge unit, the maintenance cartridge, and the tube unit which are used to supply, circulate, and suck ink.
Page 69: Ink Passage
Chapter 2 2.3.2 Ink Passage 2.3.2.1 Ink Passage 2.3.2.1.1 Overview of Ink Passage 0031-2533 The ink passage houses the ink tank, printhead, caps, maintenance jet tray, maintenance cartridge, waste ink collector, ink tubes interconnecting the mechanical units, suction pump driven mainly for sucking inks and so on. Its functions include supplying, circulating and sucking inks. The ink passage (per color) is schematically shown below, along with the ink flow.
Page 70: Ink Tank Unit
Chapter 2 2.3.2.2 Ink Tank Unit 2.3.2.2.1 Structure of Ink Tank Unit 0031-2534 a) Ink tank Each ink tank contains 130 ml or 300 ml of ink (the starter ink tank supplied with the printer contains 90 ml of ink) for each color. The amount of ink is memorized in the EEPROM mounted to the ink tank.
Page 71 Chapter 2 f) Subtank The subtank installed under each ink tank complements the work of the ink tank, agitating the ink in the tank. If the ink tank runs out of the ink while printing, the ink stored in the subtank is available, allowing the ink tank to be replaced without having to stop printing. g) Ink supply valve The ink supply valve is located between the ink tank and ink tube to prevent ink leakage from occurring when the ink tube on the ink tank side is opened during replacement of the ink tank.
Page 72: Carriage Unit
Chapter 2 2.3.2.3 Carriage Unit 2.3.2.3.1 Functions of Carriage Unit 0023-1473 a) Printhead mounting function The carriage mechanically locks the printhead and transmits the print signals to the printhead via the carriage PCB. b) Control function The carriage incorporates a carriage PCB that relays the signal from the main controller, a linear encoder that generates a print timing signal based on the detected carriage position, and a multi sensor that detects the media width and skewing to adjust the registration and height.
Page 73: Structure Of Carriage Unit
Chapter 2 2.3.2.3.2 Structure of Carriage Unit 0023-2472 a) Printhead mounting unit The printhead is secured to the carriage by the printhead fixer lever. When the printhead is secured to the carriage, the signal contact of the carriage PCB touches the signal contact point of the printhead, allowing print signals to be transmitted.
Page 74 Chapter 2 Carriage Spring (for Printhead Height) Slant Adjustment Lever Spring (for Printhead Slant) Slant Adjustment Lever Shaft Spring (for Printhead Slant) Carriage Height Changing Cam Head Holder Lift Cam Sensor Lift Motor F-2-12 f) Carriage height adjustment unit The head height is adjusted with the carriage halted at its home position. The lift motor is driven to rotate the carriage height changing cam within the carriage, in sync with which the lift cams on both sides of the carriage move the head holder up and down, thereby varying the separation between the face of the printhead and the paper.
Page 75 Chapter 2 j) Internal temperature detection A themistor for measuring the internal temperature is mounted on the carriage PCB on the rear of the head holder. 2-16...
Page 76: Printhead
Chapter 2 2.3.2.4 Printhead 2.3.2.4.1 Structure of Printhead 0013-4821 A printhead incorporates six nozzle arrays. Each nozzle can be controlled individually so that a six-color discharge action can be performed by a single printhead. a) Nozzle arrays A total of 2560 nozzles are arranged in a two-column staggered pattern. In each column, 1280 nozzles are arranged in a staggered pattern at intervals of 600 dpi, forming a 2560-nozzle arranged at intervals of 1200 dpi.
Page 77: Purge Unit
Chapter 2 2.3.2.5 Purge Unit 2.3.2.5.1 Functions of Purge Unit 0023-2473 To maintain high print quality, the purge unit performs maintenance of the nozzles of the printhead. The purge unit supports a capping function, cleaning function, and ink supply function. Purge Unit F-2-16 a) Capping function...
Page 78 Chapter 2 Details of the cleaning function are shown in the table below. Name of Service mode or Cleaning mode PRINT INF Operation Description of cleaning (Name of Main Menu) Cleaning 1 CLN-A-1/CLN-M-1 Normal cleaning Removes dried ink from nozzles, thick ink accumulated on the (Head Cleaning A) face, and paper particles.
Page 79 Chapter 2 Cleaning operation timings are as follows. Ink consumption Printer status Cleaning operation (typ.)*1 Standby The following times elapsed since the last section of Cleaning 2, 3, 6, 10. Cleaning 6 (Normal - Color: At least 720 hours (strong) Cleaning) - Black: At least 3120 to 9360 hours At initial installation and 96 hours elapsed since the last session of Cleaning 16 Cleaning 16...
Page 80: Structure Of Purge Unit
Chapter 2 2.3.2.5.2 Structure of Purge Unit 0023-1476 a) Cap unit The cap unit is used to cap the printhead nozzles during capping and cleaning. The portion that touches the face plate is made from rubber. Two caps are arranged for the printhead (six arrays of nozzles) installed in the carriage.
Page 81 Chapter 2 b) Wiper unit The wiper unit operated by the purge motor wipes the printhead face. The printer is provided with a pair of wiper blades for better wiping performance. The wiping operation is performed by a "slide wipe" method by which the purge motor rotates (in the normal direction) to slide the wiper blade via the wiper cam. It is performed by a constant-speed movement toward the front of the printer as viewed from the printer front.
Page 82: Maintenance Cartridge
Chapter 2 2.3.2.6 Maintenance Cartridge 2.3.2.6.1 Maintenance Cartridge 0023-2484 a) Maintenance cartridge The maintenance cartridge holds as much about 893 ml (part of MBK (pigment) ink: 210 ml/part of dye ink: 683 ml) of used inks. b) Used maintenance cartridge ink detection Used maintenance cartridge ink detection is monitored with regard to a dot count.
Page 83: Air Flow
Chapter 2 2.3.2.7 Air Flow 2.3.2.7.1 Air Flow 0023-2485 This printer is equipped with a mist fan to collect the ink mist and a suction fan to suck the media to the platen. The ink floating in air or spattered from the media during printing passes through the suction port because of the air flow inside the printer and is collected inside the mist fan and mist exhaust duct.
Page 84 Chapter 2 The shutter is controlled at the following six positions. To Platen Suction Fan To Platen Suction Fan From borderless From borderless printing ink printing ink receiving grooves receiving grooves of BP of HP Borderless printing Bordered printing Shutter Motor Shutter HP Sensor Shutter F-2-22...
Page 85: Paper Path
Chapter 2 2.3.3 Paper Path 2.3.3.1 Outline 2.3.3.1.1 Overview of Paper Path 0023-2511 The paper pass comprises an roll unit, a feed roller, a pinch roller pressure drive unit that pressurizes and depressurizes the pinch roller, a roll holder drive unit that drives the roll holder and sensors that detect the transport status of paper to feed paper in one way, and transport and eject the paper.
Page 86: Paper Path
Chapter 2 2.3.3.2 Paper Path 2.3.3.2.1 Structure of Feed Roller Unit 0023-2512 Feed Roller Encoder Sensor Feed Roller HP Sensor Pinch Roller Feed Motor Feed Roller Paper Detection Sensor F-2-24 a) Feed roller Unit The feed roller unit consists of media feeding mechanisms such as feed rollers driven by the feed motor and the pinch roller unit operating in conjunction with the feed rollers.
Page 87 Chapter 2 Release Lever Lock Lever Release Lever Lock Sensor Release Lever Lock Solenoid Roll Motor Roll Holder Release Lever Roll Media Drive Unit Roll Encoder Sensor F-2-25 c) Roll media drive unit The paper feed unit has a roll media drive unit to prevent sagging and skewing of media when feeding a roll media. The roll media drive unit feeds/rewinds the roll media by rotating the roll holder with the forward/reverse rotation of the roll motor.
Page 88: Cutter Unit
Chapter 2 2.3.3.3 Cutter Unit 2.3.3.3.1 Structure of Cutter Unit 0023-2516 When a roll media is used, the cutter unit cuts the leading end of the roll on loading and also cuts the roller on paper ejection. Whether cutting takes place or not depends on the relevant printer driver setting in the main menu.
Page 89: Printer Electrical System
Chapter 2 2.4 Printer Electrical System 2.4.1 Outline 2.4.1.1 Overview 0031-2540 The printer electrical system consists of the main controller PCB and power supply PCB and HDD which are mounted on the rear side of the printer, the carriage PCB and printhead which are mounted in the carriage, and other electrical components such as the operation panel, sensors, and motors. The main controller PCB manages the image data processing and the entire electrical system, and controls relay PCBs and driver functions.
Page 90 Chapter 2 Power Supply PCB Main Controller PCB +26V generation function AC inlet IC1501/IC1701 IC1601-IC1603 +21.5V generation function Power supply control function BATS801 IC601-IC604 IC301/IC302 Lithium Battery SDRAM SDRAM IC802 IC803 EEPROM Host Computer Interface control function IC2501 LAN Controller HDD Expansion PCB Image data control function IC201...
Page 91: Main Controller
Chapter 2 2.4.2 Main Controller 2.4.2.1 Main controller PCB components 0031-2542 IC803 BATS801 IC802 IC4101 IC4200 IC2501 IC604 IC603 IC4300 IC701 IC602 IC601 IC4401 IC301 IC302 F-2-29 a) ASIC (IC1/IC2) The ASIC (IC1/IC2) with a 32/16-bit internal bus is driven in sync with the 165/66 MHz external clock. It supports the following functions: Image processing unit This unit converts the RGB multi-value image data or CMYK multi-value data received from the host computer through the interface connector to the binary image data for the ink colors used.
Page 92 Chapter 2 head EEPROM in addition to the on-board EEPROM. Motor control function This function controls the carriage motor, feed motor, valve motor (L)/(R), shutter motor, purge motor, lift motor, roll motor and cutter motor based on the input signals from sensors. HDD control function This function controls the hard disk drive.
Page 93: Connectors And Pin Arrangement Of Main Controller Pcb
Chapter 2 2.4.2.2 Connectors and Pin Arrangement of Main controller PCB 0031-2547 J4101 J4102 J1801 J2501 J3602 J4201 J3601 J1001 J3901 J3401 J3301 J4501 J3201 J2701 J2601 J3303 J3001 J2951 J2801 F-2-30 T-2-1 J1001 (USB) Pin Number Signal name IN/OUT Function VBUS USB VBUS(+5V)
Page 94 Chapter 2 T-2-4 J2601 (Connect to Operation panel) Pin Number Signal name IN/OUT Function POWER_ON Power switch signal +5.1V Power supply (+5.1V) BUZZER Buzzer control signal Panel IC control signal +5.1V Power supply (+5.1V) Panel IC data signal EX_HDD_LED PRESET* Panel IC reset signal Panel IC clock signal PANEL5V_ON...
Page 95 Chapter 2 J2951 (Head management sensor, Shutter HP sensor, Shutter motor, Platen suction fan) Pin Number Signal name IN/OUT Function HUSOKU_HP_SNS* Shutter HP sensor output signal VM_26V Power supply (+26V) HUSOKUM_OUTA Shutter motor drive signal A HUSOKUM_OUTAX Shutter motor drive signal AX HUSOKUM_OUTB Shutter motor drive signal B HUSOKUM_OUTBX...
Page 96 Chapter 2 J3301 (Ink detection sensor (L), Ink supply valve open/closed detection sensor (L), Ink tank cover switch (L)) Pin Number Signal name IN/OUT Function TANK_CLK Ink tank clock signal SNS3V_FU1 Power supply (+3.3V) SUPPLY_BEN_L_SNS* Ink supply valve open/closed detection sensor (L) output signal TANK_COVER_SW_L* Ink tank cover switch (L) output signal T-2-11...
Page 97 Chapter 2 J3601 (Connect to Carriage PCB J101) Pin Number Signal name IN/OUT Function H1-C-HE-5* Head heat enable signal 5(C) H1-C-DATA-5-OD Odd head data signal 5(C) H1-D-DATA-7-OD Odd head data signal 7(D) H1-D-DATA-6-OD Odd head data signal 6(D) H1-D-HE-6* Head heat enable signal 6(D) H1-D-DATA-6-EV Even head data signal 6(D) H1-D-DATA-7-EV...
Page 98 Chapter 2 J3602 (Connect to Carriage PCB J102) Pin Number Signal name IN/OUT Function H1-A-DATA-1-EV Even head data signal 1(A) H1-A-HE-1* Head heat enable signal 1(A) H1-B-DATA-2-EV Even head data signal 2(B) H1-LT* Head latch signal H1-CLK Head clock signal H1-E-HE-8* Head heat enable signal 8(E) H1-F-DATA-10-OD...
Page 99 Chapter 2 T-2-18 J4201 (Feed motor) Pin Number Signal name IN/OUT Function LF_OUTB(LF_AP) Feed motor driver signal B LF_OUTA(LF_AM) Feed motor driver signal A T-2-19 J4501 (Valve motor (L), Upper cover lock solenoid, Cutter left position sensor, Cutter motor, Mist fan) Pin Number Signal name IN/OUT...
Page 100: Hdd Expansion Pcb Components
Chapter 2 2.4.2.3 HDD expansion PCB components 0023-2545 IC 201 F-2-31 a) HDD controller IC (IC201) This controller control the hard disk drive. 2.4.3 Carriage Relay PCB 2.4.3.1 Carriage PCB components 0031-2545 IC503 IC504 IC401 F-2-32 a) Latch ICs (IC401) DI sensor reading control function This function obtains the DI sensor value in the printhead and head rank for each color and sends it to the main controller PCB based on the control signals from the main controller.
Page 101: Connectors And Pin Arrangement Of Carriage Pcb
Chapter 2 2.4.3.2 Connectors and Pin Arrangement of Carriage PCB 0031-2548 J202 J201 J101 J501 J102 J103 F-2-33 T-2-20 J101 (Connect to Main controller PCB J3601) Pin Number Signal name IN/OUT Function FFC-SLANT-DET-SNS1* FFC disconnection detection signal 1 IO-ASIC-SDA IN/OUT Head ROM control signal (data) H1-F-DATA-11-OD Odd head data signal 11(F)
Page 102 Chapter 2 J101 (Connect to Main controller PCB J3601) Pin Number Signal name IN/OUT Function FFC_SLANT_DET_SNS2* FFC disconnection detection signal 2 T-2-21 J102 (Connect to Main controller PCB J3602) Pin Number Signal name IN/OUT Function FFC_SLANT_DET_SES3* FFC disconnection detection signal 3 IO-ASIC_SCL IN/OUT Head ROM control signal (clock)
Page 103 Chapter 2 J103 (Printhead) Pin Number Signal name IN/OUT Function IO_ASIC_SDA IN/OUT EEPROMcontrol signal (data) IO_ASIC_SCL EEPROMcontrol signal (clock) H3V_1 Power supply (+3V) H1-C-DIA1 Head DI sensor signal 1(C) /H1-A-HE-1 Head heat enable signal 8(E) Power supply Power supply Power supply Power supply Power supply H1-E-DATA-9-OD...
Page 104 Chapter 2 J103 (Printhead) Pin Number Signal name IN/OUT Function H1_CLK Head data clock signal /H1_LT Head data latch signal H1-B-DATA-2-EV Even head data signal 2(B) H1-A-DATA-0-OD Odd head data signal 0(A) T-2-23 J201 (Connect to Carriage PCB J3401) Pin Number Signal name IN/OUT Function...
Page 105: Maintenance Cartridge Relay Pcb
Chapter 2 2.4.4 Maintenance Cartridge Relay PCB 2.4.4.1 Maintenance cartridge relay PCB components 0023-2553 IC 1 F-2-34 a) EEPROM (IC1) The 256-KB EEPROM stores all information written to the EEPROM on the main controller PCB. 2-46...
Page 106: Power Supply
Chapter 2 2.4.5 Power Supply 2.4.5.1 Power supply block diagram 0013-4333 AC inlet 100V to 240V Operation panel Main controller PCB Power supply DC power supply +26V Noize filter circuit POWER ON control circuit generation circuit Transformer +5V/+3.3V +21.5V Rectifying circuit generation circuit generation circuit F-2-35...
Page 107: Connectors And Pin Arrangement Of Power Supply Pcb
Chapter 2 2.4.5.2 Connectors and Pin Arrangement of Power supply PCB 0031-2549 F-2-36 T-2-26 Pin Number Signal name IN/OUT Function AC(H) Power supply (AC120V or AC230V) AC(N) Power supply (AC120V or AC230V) T-2-27 CN2 (Connect to Main controller PCB) Pin Number Signal name IN/OUT Function...
Page 108: Detection Functions With Sensors
Chapter 2 2.5 Detection Functions with Sensors 2.5.1 Covers 0023-2554 Ink Tank Cover Switch (L) Ink Tank Cover Switch (R) Upper Cover Lock Switch F-2-37 Upper cover lock switch The microswitch-based upper cover lock switch detects the open/closed states of the upper cover. When the upper cover close, the switch is pressed to detect the closed state of the upper cover.
Page 109: Ink Passage System
Chapter 2 2.5.2 Ink passage system 0031-2546 Head Management Sensor Pump Cam Sensor Pump Encoder Sensor Shutter HP Sensor Ink Detection Sensor (L)/(R) Ink Supply Valve Open/Closed Detection Sensor (L)/(R) F-2-38 2-50...
Page 110 Chapter 2 Pump cam sensor The photo-interrupter-type pump cam sensor detects that the sensor light is shielded or unshielded by the rotary cam. The sensor detects the purge unit capping and wiping states with the combination of the state detected by the pump cam and the state of pump motor rotation control performed by the pump encoder. Rotary flag Sensor - Carriage lock...
Page 111 Chapter 2 Head management sensor The photo-transmission-type sensor detects that the printhead is discharging ink. The carriage moves to and stops at the detection positions for individual nozzle arrays. When the carriage is at a stop, nozzles discharge ink on after another. The sensor detects each nozzle due to the voltage change caused when ink discharged from the nozzle blocks the sensor light.
Page 112: Carriage System
Chapter 2 2.5.3 Carriage system 0023-2559 Linear Encoder Sensor Multi Sensor Carriage HP Sensor Lift Cam Sensor F-2-43 Carriage HP sensor The photointerrupter-based carriage HP sensor detects the home position of the carriage. Installed on the right side plate of the printer, the sensor detects an edge of the carriage home position on the carriage unit under carriage movement control. The printer establishes the carriage home position from the position at which its edge is detected as a reference position.
Page 113 Chapter 2 Multi sensor A photo reflective type multi sensor consists of three red LEDs, one red/blue/green LED array, and three light receiving sensors and is used for media end, skew, and width adjustment, registration adjustment, head height adjustment, and print position adjustment. Media leading edge detection, head height (GAP) detection, and print density detection are performed by independent LED and sensor.
Page 114: Paper Path System
Chapter 2 2.5.4 Paper path system 0023-2560 Release Lever Lock Sensor Roll Encoder Sensor Feed Roller Encoder Sensor Feed Roller HP Sensor F-2-45 Feed roller HP sensor The feed roller HP sensor detects a reference white (transmitted) to black (shielded) transition from the encoder at power on and sets a home position for correcting the eccentricity of the feed roller.
Page 115 Chapter 2 Paper Detection Sensor Pinch Roller Pressure Release Switch Cutter Left Position Sensor Cutter HP Sensor F-2-46 Paper detection sensor A photoreflective type sensor. When a media is fed from the manual feed unit and roll feed unit, this sensor detects the presence of media by receiving the light reflected from the media.
Page 116: Others
Chapter 2 2.5.5 Others 0023-2561 Temperature/Humidity Detection Sensor F-2-47 Temperature/humidity detection sensor The temperature/humidity detection sensor detects the temperature and relative humidity around the printer to implement head height adjustment, maintenance jet control, waste ink evaporation calculation and suction fan control on the basis of the temperature and relative humidity thus measured. 2-57...
Page 117: Chapter 3 Installation
Chapter 3 INSTALLATION...
Page 118: Transporting The Printer
Contents Contents 3.1 Transporting the Printer ..............................3-1 3.1.1 Transporting the Printer ................................3-1 3.1.1.1 Transporting the Printer ....................................3-1 3.1.2 Reinstalling the Printer ................................3-6 3.1.2.1 Reinstalling the Printer....................................3-6...
Page 119: Transporting The Printer
Chapter 3 3.1 Transporting the Printer 3.1.1 Transporting the Printer 3.1.1.1 Transporting the Printer 0031-2550 When transporting the printer, the printhead must be capped and stay in the carriage. In spite of this precaution, shocks incurred during transportation can damage the printhead. Print the nozzle check pattern before making preparations for transporting the printer, pint the nozzle check pattern again after installing the printer at the new lo- cation, and then compare the two printouts.
Page 120 Chapter 3 a. Moving the printer on the same floor with no difference in grade Item Description [Prep. MovePrinter] on the Main menu This need not be performed. Allowed tilting angle Do not tilt. Ink consumption No ink is consumed. Ink tank It may be installed or removed.
Page 121 Chapter 3 b. Moving the printer on floor where there is difference in grade or transporting by truck When transporting in the low temperature environment, refer to "c. Transporting by plane or ship or others or transporting in low temperature environment such as below freezing".
Page 122 Chapter 3 c. Transporting by plane or ship or others or transporting in low temperature environment such as below freezing Item Description [Prep. MovePrinter] on the Main menu Perform [Standard]. Allowed tilting angle Lengthwise: -30 to +30 degrees Rotation: -10 to +10 degrees Ink consumption Approximately 580g Ink drainage area...
Page 123 Chapter 3 2. When the printer is not operating properly 1) Make sure that the printer is turned off. 2) Remove the roll holder from the roll unit. 3) Disconnect the interface cable and power cord from the printer. 4) While referring to "DISASSEMBLY/REASSEMBLY" > "Draining the Ink" > "Manual Ink Drainage", drain the ink from the printer. 5) While referring to "3.
Page 124: Reinstalling The Printer
Chapter 3 3.1.2 Reinstalling the Printer 3.1.2.1 Reinstalling the Printer 0023-3194 1. Installing the printer on the same floor If ink has not been drained from the printer when moving it to another place on the same floor, then an operation check (Test Print) needs to be performed after the printer is moved to a new location.
Page 125 Chapter 4 DISASSEMBLY/REASSEMBLY...
Page 126 Contents Contents 4.1 Service Parts...................................4-1 4.1.1 Service Parts....................................4-1 4.2 Disassembly/Reassembly...............................4-2 4.2.1 Disassembly/Reassembly................................4-2 4.3 Points to Note on Disassembly and Reassembly ......................4-2 4.3.1 Note: Items that should never be disassembled ........................... 4-2 4.3.2 Moving the carriage manually ..............................4-2 4.3.3 Units requiring draining of ink ..............................
Page 127: Service Parts
Chapter 4 4.1 Service Parts 4.1.1 Service Parts 0012-6508 The service parts indicated below require careful handling. 1. Keep all packages with the warning not to turn over. Pay careful attention to all individually packaged service part (carriage unit, purge unit, ink tank unit, and other parts) boxes marked "This side up" and handle appropriately.
Page 128: Chapter 4 Disassembly/Reassembly
Chapter 4 4.2 Disassembly/Reassembly 4.2.1 Disassembly/Reassembly 0016-9451 For the procedure for disassembly/reassembly of the components excluding the major components, refer to the parts catalog. Illustrations in the parts catalog are assigned illustration numbers according to the order in which parts are disassembled. 4.3 Points to Note on Disassembly and Reassembly 4.3.1 Note: Items that should never be disassembled 0012-6514...
Page 129: Units Requiring Draining Of Ink
Chapter 4 4.3.3 Units requiring draining of ink 0014-8953 When disassembling the following units, drain the ink completely, to prevent ink leakage. For ink drain instructions, refer to DISASSEMBLY/REASSEMBLY > Points to Notes on Disassembly and Reassembly > Draining the ink. [1] Carriage unit Refer to DISASSEMBLY/REASSEMBLY >...
Page 130: External Covers
Chapter 4 4.3.4 External Covers 0031-2622 a) Operation Panel Removing the Operation Panel 1) To remove the operation panel, open the upper cover [1] and right tank cover [2], and then release two hooks [3] using a flat head screwdriver. 2) Remove the cable from the cable guide, and then remove the ground wire [5] by pushing the hook [4] from the backside of the operation unit and disconnect the connector [6], and then remove the operation panel [7].
Page 131 Chapter 4 c) Right Cover Removing the Right Cover 1) To remove the right cover, remove the operation panel. 2) Remove six screws [1], release two hooks [2], and then remove the right cover [3]. F-4-6 d) Left Cover Removing the Left Cover 1) To remove the left, remove the upper left cover.
Page 132 Chapter 4 e) Front Cover Removing the Front Cover 1) To remove the front cover [5], open the upper cover [1] to remove the cleaner brush [2], remove two screws [3], and then release three hooks [4] by using the flat head screwdriver.
Page 133 Chapter 4 3) Remove one screw [1], release two hooks [2], and then remove the output guide (middle)/left [3]. F-4-11...
Page 134 Chapter 4 g) Left/Right Ink Tank Cover Removing the Left/Right Ink Tank Cover 1) To remove the left/right ink tank cover [2], remove the left/right cover and front cover. 2) Remove two screws [1], and then remove the left/right inner cover [2]. <Left Inner Cover>...
Page 135 Chapter 4 3) Remove the screw [1] and release the hook [2], and then remove the left/right ink tank cover [4] while releasing two protrusions [3]. <Left Ink Tank Cover> F-4-14 <Right Ink Tank Cover> F-4-15...
Page 136 Chapter 4 h) Upper Cover Removing the Upper Cover 1) To remove the upper cover [1], remove the upper left cover, and then slide the upper cover [1] to the left to remove it from the hinge [2]. F-4-16 i) Rear Upper Cover Removing the Rear Upper Cover 1) To remove the rear upper cover [3], remove the left/right cover and upper cover, open the roll cover [1], and then remove eight screws [2].
Page 137 Chapter 4 j) Rear Cover Removing the Rear Cover 1) To remove the rear cover [2], remove twelve screws [1]. F-4-19 k) Roll Feed Unit Removing the Roll Feed Unit MEMO: Open/close the roll cover as needed. 1) To remove the roll feed unit, remove the roll holder, and then remove the left/right cover and rear upper cover. 2) Remove six screws [1] and one connector [2], and then the feed guide [3].
Page 138 Chapter 4 3) Remove four screws [1], and then the left and right roll lower inner covers [2]. <Left roll lower inner cover > F-4-21 <Right roll lower inner cover> F-4-22 4-12...
Page 139 Chapter 4 4) Remove three screws [1], and then remove the left roll cover [2]. F-4-23 5) Remove seven screws [1] and three connectors [2], and then remove the cable from the cable guide to remove the roll feed unit [3]. F-4-24 4-13...
Page 140 Chapter 4 l) Release Lever Removing the Release Lever 1) To remove the release lever, remove five screws [1] and four connectors [2], and then remove the cable from the cable guide to remove the right side plate unit [3]. F-4-25 2) Remove one spring [1], and then the release lever [2].
Page 141: Drive Unit
Chapter 4 4.3.5 Drive Unit 0023-3212 a) Feed Motor Removing the Feed Motor 1) Remove the left cover. 2) Remove one spring [1], two screws [2], and one connector [3], and then remove the belt [4] from the motor pulley and remove the cable from the cable guide to remove the feed motor [5].
Page 142 Chapter 4 c) Carriage Motor Removing the Carriage Motor 1) Move the carriage onto the platen. Refer to "Disassembly/Reassembly > Points to Note on Disassembly and Reassembly > Opening the Cap/Moving the Wiper Unit". 2) Remove the left/right cover. 3) Remove one screw [1], and then remove the carriage upper cover [2]. F-4-30 4) Remove one screw [1], pulley retainer [2] and spring [3] to loosen the carriage belt [4].
Page 143 Chapter 4 5) Remove the belt [1] from the pulley [5], and then remove two screws [2] and disconnect one connector [3] to remove the carriage motor [4]. F-4-32 Precautions about Reinstallation of Carriage Motor - Reinstall the carriage belt [1] carefully so that it is not twisted. After reinstalling it, check whether the carriage moves on the platen smoothly. F-4-33 - Reinstall the pulley retainer [1] in such a manner that it fits in the notch [2] on the side plate.
Page 144 Chapter 4 e) Shutter Motor Removing the Shutter Motor 1) Remove the output guide (right). 2) Disconnect one connector [1]. While releasing the hook [3] by pressing the protrusion [2], turn the shutter motor unit [4] slightly in the clockwise direction. Remove the shutter motor unit [4] with it lifted.
Page 145: Cutter
Chapter 4 4.3.6 Cutter 0023-3213 a) Cutter Removing the Cutter 1) Perform service mode: [SERVICE MODE] > [REPLACE] > [CUTTER] and then choose [YES] to move the cutter to the replacement place. 2) Remove two screws [1] by using the hex key wrench of 1.5mm diameter to remove the cutter [2]. F-4-36 MEMO: After replacing the cutter, press the [OK] key to return the cutter to the home position.
Page 146 Chapter 4 4) Remove one screw [1], move the cutter rail unit [2] to the left to release it from two protrusion [3], and then remove it rightward. F-4-38 4-20...
Page 147: Purge Unit
Chapter 4 4.3.7 Purge Unit 0027-9564 a) Purge Unit Removing the Purge Unit 1) Unlock the carriage unit, and then move the carriage onto the platen. Refer to "Disassembly/Reassembly > Points to Note on Disassembly and Reassembly > Opening the Cap/Moving the Wiper Unit". 2) Remove the right cover.
Page 148 Chapter 4 Precautions about Reinstallation of Purge Unit - When installing the waste ink tubes, attach the tube that painted the white mark [1] to the near edge (i.e.; the length of the tube is the shorter) to the left joint [2]. F-4-41 - When installing the waste ink tubes, attach the tubes surely until end of the joint.
Page 149 Chapter 4 3) Remove twelve screws [1], and then remove the rear cover [2]. F-4-45 4) Disconnect the connector [1]. F-4-46 5) Remove two screws [1], and then remove the maintenance cartridge holder unit [2]. F-4-47 4-23...
Page 150 Chapter 4 6) Remove three screws [1] and drain ink tube [2], and then remove the drain ink tube joint (CL) [3]. F-4-48 When removing the drain ink tube joint (CL) and the drain ink tube, be careful so that the ink do not spout or drip. Precautions about Reinstallation of drain ink tube joint (CL) - When attaching the drain ink tube joint (CL), insert the drain ink tube [1] firmly to the joint.
Page 151: Ink Tank Unit
Chapter 4 4.3.8 Ink Tank Unit 0031-2624 a) Ink Tank Unit Removing the Right Ink Tank Unit 1) Perform ink drainage. Refer to "Disassembly/Reassembly > Points to Note on Disassembly and Reassembly > Draining the ink". 2) Remove the right cover, front cover, and right ink tank cover. 3) Remove four screws [1], and then remove the support plate [2].
Page 152 Chapter 4 - Remove the joint carefully so that ink does not spout. - Put a plastic bag or the like on the ink tube joint to prevent ink from spouting. F-4-52 F-4-53 Removing the Left Ink Tank Unit 1) Perform ink drainage. Refer to "Disassembly/Reassembly > Points to Note on Disassembly and Reassembly > Draining the ink". 2) Remove the left cover, front cover, and left ink tank cover.
Page 153 Chapter 4 4) Remove four screws [1] and disconnect two connectors [2], and then remove the cable from the cable guide. Then, remove the joint [3] between the ink tube unit and ink tank unit carefully and remove the ink tube from the guide, and then remove the left ink tank unit [4]. F-4-55 - Remove the joint carefully so that ink does not spout.
Page 154 Chapter 4 b) Valve Motor Unit Removing the Valve Motor Unit 1) Remove the ink tank unit. 2) Remove three screws [1] and disconnect two connectors [2], and then remove the cable from the cable guide to remove the valve motor unit [3]. F-4-58 4-28...
Page 155: Ink Tube Unit
Chapter 4 4.3.9 Ink Tube Unit 0023-3328 a) Ink Tube Unit Removing the Ink Tube Unit 1) Perform ink drainage. Refer to "Disassembly/Reassembly > Points to Note on Disassembly and Reassembly > Draining the ink". 2) Unlock the carriage unit. Refer to "Disassembly/Reassembly > Points to Note on Disassembly and Reassembly > Opening the Cap/Moving the Wiper Unit". 3) Remove the front cover.
Page 156 Chapter 4 - Remove the joint carefully so that ink does not spout. - Put a plastic bag or the like on the ink tube joint to prevent ink from spouting. F-4-61 7) Remove two screws [1] and disconnect two connectors [2], and then remove the solenoid base [3]. F-4-62 8) Remove two joint [1] between the ink tube unit [2] and ink tank unit carefully, and then remove the ink tube unit [2] from the guide.
Page 157 Chapter 4 - Remove the joint carefully so that ink does not spout. - Put a plastic bag or the like on the ink tube joint to prevent ink from spouting. F-4-64 F-4-65 F-4-66 F-4-67 4-31...
Page 158 Chapter 4 Precautions about Reinstallation of Ink Tube Unit - Insert the ink tube and joint deeply into the guide. - When installing the ink tube unit, align marking [1] on the ink tube unit to the right end of guide [2] and the left end of tape [3] to within 4mm from the left end of tube guide [4].
Page 159: Waste Ink Collection Unit
Chapter 4 4.3.10 Waste Ink Collection Unit 0031-2626 When disassembling the waste ink collection unit, pay attention to the ink leaking from the disassembled parts. Put the parts of the disassembled waste ink collection unit in a plastic bag or the like with care given to the ink leaking from the portion [A] enclosed in a circle. The service parts packing box may include a plastic bag for packing replacement parts.
Page 160 Chapter 4 [2] Mist Exhaust Duct F-4-71 [3] Platen Suction Fan F-4-72 [4] Platen Exhaust Duct F-4-73 [5] Head Management Sensor F-4-74 4-34...
Page 161 Chapter 4 a) Mist Fan Removing the Mist Fan 1) Remove the rear upper cover and front cover and left ink tank cover. 2) Remove two screws [1] and disconnect the connector [2], and then remove the cable from the cable guide to remove the support plate [3]. F-4-75 3) Remove four screws [1] and disconnect three connectors [2], and then remove the cable from the cable guide to remove the mist fan [3].
Page 162 Chapter 4 b) Mist Exhaust Duct Removing the Mist Exhaust Duct 1) Remove the mist fan. 2) Remove one screw [1], and then remove the cable from the cable guide to remove the mist exhaust duct [2]. F-4-77 MEMO: The mist fan [1] and mist exhaust duct [2] can be removed together. F-4-78 Precautions about Reinstallation of Mist Exhaust Duct Make sure that the protrusion [1] on the mist exhaust duct fits in the notch [2] on the side plate.
Page 163 Chapter 4 c) Platen Suction Fan Removing the Platen Suction Fan 1) Remove the output guide (right)/(middle). 2) Remove one screw [1] and disconnect one connector [2] to remove the platen suction fan [3]. F-4-80 3) After drawing out the platen suction fan [1], turn it up side down immediately so that ink does not drip off. F-4-81 d) Platen Exhaust Duct Removing the Platen Exhaust Duct...
Page 164: Multi Sensor
Chapter 4 4.3.11 Multi Sensor 0023-3335 a) Removing the Multi Sensor 1) Unlock the carriage unit, and then move the carriage onto the platen. Refer to "Disassembly/Reassembly > Points to Note on Disassembly and Reassembly > Opening the Cap/Moving the Wiper Unit". 2) Remove the printhead to protect it.
Page 165: Linear Encoder
Chapter 4 4.3.12 Linear Encoder 0023-3337 a) Linear Encoder Removing the Linear Encoder Sensor 1) Remove the carriage unit. 2) Remove two screws [1], and then remove the linear encoder sensor cover [2]. F-4-85 3) Remove two screws [1] and disconnect one connector [2], and then remove the linear encoder sensor [3]. F-4-86 Removing the Linear Scale 1) Unlock the carriage unit, and then move the carriage unit [1] on the platen.
Page 166 Chapter 4 2) Remove the left/right cover and left/right ink tank cover. 3) Remove one screw [1], and then remove the carriage upper cover [2]. F-4-88 4) Remove the spring [1], release the notch from the protrusion [2] on the side plate, and then remove the linear scale [3] from the left side. F-4-89 4-40...
Page 167 Chapter 4 Precaution about Reinstallation of Linear Encoder Sensor/Linear Scale - When removing or installing the linear scale, move the carriage unit to the HP side on top of the platen to prevent the linear scale from touching the linear encoder sensor.
Page 168 Chapter 4 - Reinstall the linear scale in such a manner that it passes through the notch in the guide [1] and the notch [2] on the side plate. F-4-91 - Never touch the detection part [1] of the linear scale. F-4-92 4-42...
Page 169 Chapter 4 - Make sure that the linear scale [1] is in the detection zone of the linear encoder sensor [2]. F-4-93 b) Action to take after removing or replacing the linear encoder sensor After the carriage and carriage motor and carriage belt and linear encoder sensor has been removed or replaced, execute the following service mode. Service mode: SERVICE MODE >...
Page 170: Head Management Sensor
Chapter 4 4.3.13 Head Management Sensor 0023-3339 a) Head Management Sensor Removing the Head Management Sensor 1) Remove the purge unit. 2) Remove one screw [1] and one disconnect connector [2], release one protrusion [3], and then remove the head management sensor [4]. F-4-94 b) Procedure after replacing the head management sensor Since the distance between the head management sensor and the carriage unit varies among printers, the optical axis is factory-adjusted to adjust the non-discharging...
Page 171: Pcbs
Chapter 4 4.3.14 PCBs 0023-3347 Do not replace the main controller PCB and the maintenance cartridge relay PCB (ROM board) at the same time. Both PCBs hold vital information, such as settings and a carriage drive time. Before either PCB is replaced, such information is temporarily saved through internal communication with the other PCB and is automatically written to the new PCB when it is installed.
Page 172: Opening/Closing The Ink Supply Valve
Chapter 4 4.3.15 Opening/Closing the Ink Supply Valve 0031-2627 a) Opening/Closing the Ink Supply Valve 1) Remove the ink tank cover. 2) Open the ink supply valve with moving the lever [1] in the arrow direction. F-4-95 - If the printhead fixer lever is released with the ink supply valve to an ink tube open while the tube is filled with an ink, the ink in the tube could flow backward to the ink tank unit, leaking through the hollow needle in the ink tank.
Page 173: Draining The Ink
Chapter 4 4.3.16 Draining the ink 0031-2628 There are two ways to drain the ink passage of inks: automatic and manual. Be sure to drain the ink from the ink passage to prevent ink leakage before disassembling any component of the ink passage or reshipping the printer. 1.
Page 174: Applying The Grease
Chapter 4 4.4 Applying the Grease 4.4.1 Applying the Grease 0023-2642 Some parts require application of grease when replaced. Apply the grease(special tool) listed below. Smear the grease lightly and evenly with a flat brush or the like. For the printer disassembly/reassembly method, refer to "DISASSEMBLY/REASSEMBLY" and "parts catalog". Do not apply the grease to locations in which not designated grease may cause poor print quality.
Page 175 Chapter 4 2. Shaft Cleaner [1] F-4-97 4-49...
Page 176 Chapter 4 3. Upper Cover Hinge Catch [1] / Roll Cover Slide Guide [2] F-4-98 4-50...
Page 177 Chapter 4 4. Contact between Pinch Roller Release Shaft and Pinch Roller [1] / Pinch Roller Pressure Release Gear [2] / Protrusion of Release lever [3] / Bushing of Feed Roller [4] F-4-99 4-51...
Page 178: Adjustment And Setup Items
Chapter 4 4.5 Adjustment and Setup Items 4.5.1 Adjustment Item List 0023-5489 The following adjustment procedures need to be performed when parts have been replaced or removed and then reinstalled: Adjustment item Adjustment timing Multi sensor recalibration Multi sensor replacement/removal Carriage unit replacement/removal Adjusting feed roller eccentricity Feed roller...
Page 179: Chapter 5 Maintenance
Chapter 5 MAINTENANCE...
Page 180 Contents Contents 5.1 Periodic Replacement Parts ............................5-1 5.1.1 Periodic Replacement Parts ................................. 5-1 5.2 Consumable Parts................................5-1 5.2.1 Consumable Parts..................................5-1 5.3 Periodic Maintenance..............................5-3 5.3.1 Periodic Maintenance................................... 5-3...
Page 181: Periodic Replacement Parts
Chapter 5 5.1 Periodic Replacement Parts 5.1.1 Periodic Replacement Parts 0012-6595 Level Periodic Replacement Part User None Service Personnel None 5.2 Consumable Parts 5.2.1 Consumable Parts 0031-2598 Count Warning level thresholds Panel message *3 Reference page of Life Parts Count "Points to Note on Name sheets/...
Page 182 Chapter 5 - Maintenance Kit Kit name Parts number Counter name Name MAINTENANCE KIT (CR/Mi) QY6-1534 CARRIAGE UNIT CARRIAGE UNIT SCALE, LINEAR MULTI SENSOR UNIT MIST FAN DUCT UNIT After supplies have been replaced, execute [INITIALIZE] > [PARTS COUNTER] > [PARTS xx] in service mode to initialize (clear) the parts counter information.
Page 183: Periodic Maintenance
Chapter 5 5.3 Periodic Maintenance 5.3.1 Periodic Maintenance 0031-3162 Level Periodic maintenance User Cleaning of ink mist and other substances(about once each month Service personnel None a) Printer cleaning To keep up with print quality and prevent troubles, clean the printer about once each month. 1) Turn off the printer power.
Page 184 Chapter 5 5) If paper dust has accumulated in the suction holes [1] on the Platen, the borderless printing ink grooves [2], use the included Cleaning Brush [3] to wipe it away. F-5-3 MEMO: If the Cleaning Brush is dirty, rinse it in water. 6) Using a damp cloth that you have wrung out completely, wipe inside the Upper Cover to clean it.
Page 185 Chapter 5 - Do not dry the interiors of the upper cover with a dry cloth. Electrostatic charges could make the internal components susceptible to dirt, resulting in degraded print quality. - Do not use flammable solvents, such as thinner and benzine, on the printer. Solvents coming into contact with any electrical parts inside the printer could result in fires or electrical shock hazards.
Page 186: Troubleshooting
Chapter 6 TROUBLESHOOTING...
Page 187 Contents Contents 6.1 Troubleshooting ................................6-1 6.1.1 Outline......................................6-1 6.1.1.1 Outline of Troubleshooting .....................................6-1 6.2 Error Code..................................6-1 6.2.1 Outline......................................6-1 6.2.1.1 Outline..........................................6-1 6.2.2 Warning Table ..................................... 6-2 6.2.2.1 Warnings .........................................6-2 6.2.3 Error Table ....................................6-6 6.2.3.1 Errors..........................................6-6 6.2.4 Sevice Call Table ..................................6-17 6.2.4.1 Service Call Errors ......................................6-17 6.3 Service Software ................................6-18 6.3.1 L Printer Service Tool................................
Page 188: Outline
Chapter 6 6.1 Troubleshooting 6.1.1 Outline 6.1.1.1 Outline of Troubleshooting 0013-1940 1. Outline Troubles subject to troubleshooting are classified into those shown on the display (warning, error, and service call) and those not shown on the display. The code of warning and error is shown by combining alphanumeric characters of eight digits and four digits. The code of service call error is shown by the initial character of "E"...
Page 189: Warning Table
Chapter 6 6.2.2 Warning Table 6.2.2.1 Warnings 0031-2604 *: Codes represent the numbers that are displayed in DISPLAY of the service mode and that are recorded in PRINT INF. As to PRINT INF, the codes record the last 4 digits. Messages that are not accompanied by a code indication are not logged. Display message Code* Condition detected...
Page 190 Chapter 6 Display message Code* Condition detected Action No ink tank loaded. 01810103-1413 C ink tank removal Install the C ink tank. Check ink tank. Ink Level: Check 01810104-1000 BK ink tank near-empty Renew the ink tank. Ink Level: Check 01810104-1004 PM ink tank near-empty Renew the ink tank.
Page 191 Chapter 6 Display message Code* Condition detected Action This type of paper is not compatible with 01860006-1015 Non-support paper of HP-GL/2 Exchange for the compatible paper to HP-GL/2. HP-GL/2. Borderless printing not possible. 01861001-1052 Borderless printing disabled (unsupported The warning is cleared when the print job is completed Check supported paper.
Page 192 Chapter 6 Display message Code* Condition detected Action End of paper feed. Forced feed limit Check the remaining quantity of roll media. Cannot feed paper more. Prepare for parts replacement. Parts counter W1 level Check the parts counter in service mode. Call for service.
Page 193: Error Table
Chapter 6 6.2.3 Error Table 6.2.3.1 Errors 0031-2606 *: Codes represent the numbers that are displayed in DISPLAY of the service mode and that are recorded in PRINT INF. As to PRINT INF, the codes record the last 4 digits. Display message Code* Condition detected...
Page 194 Chapter 6 Display message Code* Condition detected Action Ink tank cover is open. 03031000-2E10 Ink tank cover abnormally open Close the ink tank cover and turn on the printer again. Turn off printer, wait a while, and turn it on again. Carriage Cover is open.
Page 195 Chapter 6 Display message Code* Condition detected Action This type of paper is not compatible with 03061000-2E15 Non-support media of HP-GL/2 Exchange for the compatible paper to HP-GL/2 before HP-GL/2. reprinting. Online: Print Stop: Stop Printing Load/Eject: Change Paper Wrong paper size. 03063000-2E08 Paper width mismatch Check the paper width and print.
Page 196 Chapter 6 Display message Code* Condition detected Action Hardware error. 03130031-2F3B CS communication error Remove the ink tanks and then reload them. 03130031-2F3B Replace the ink tank. Turn off printer, wait, then turn on again. Hardware error. 03130031-2F3C LF pressure error Check the pinch roller and surrounding parts.
Page 197 Chapter 6 Display message Code* Condition detected Action No printhead 03800100-2800 Printhead not installed. Install the printhead. Install printhead. No right printhead 03800101-2800 Printhead1 not installed. Install the right printhead. Install right printhead. No left printhead 03800102-2808 Printhead2 not installed. Install the left printhead.
Page 198 Chapter 6 Display message Code* Condition detected Action Printhead error 03800400-2803 Printhead EEPROM error Replace printhead. Open top cover and replace the right printhead. Right printhead error. 03800401-2803 Printhead1EEPROM error Replace the right printhead. Open top cover and replace the right printhead.
Page 199 Chapter 6 Display message Code* Condition detected Action Execute printhead cleaning. 03800501-2828 Printhead1 non-discharge error (printhead Execute printhead cleaning. replacement) Check nozzles with nozzle check pattern. If this message is still displayed, replace Replace the printhead. the printhead. Printing stopped. Clean left P Head 03800502-280E Printhead2 non-discharge detection error...
Page 200 Chapter 6 Display message Code* Condition detected Action Remaining level of the ink cannot be 03810109-251B Unidentified status of B ink tank (refill ink Invalidate the ink remaining detection function or correctly detected. tank detection) replace the ink tank. Check ink tank. Ink tank is empty.
Page 201 Chapter 6 Display message Code* Condition detected Action ! Do not pull out ink tank. 03830101-25AC Y ink tank detachment (when using the Install the detached ink tank. refill ink tank) (Change to the following message) ! Do not use removed ink tanks in other printers.
Page 202 Chapter 6 Display message Code* Condition detected Action Ink tank error. 03830206-2547 MBK2 ink tank ID error Replace with a valid MBK ink tank. Press OK and replace ink tank. Ink tank error. 03830207-254A R ink tank ID error Replace with a valid R ink tank. Press OK and replace ink tank.
Page 203 Chapter 6 Display message Code* Condition detected Action Cannot adjust optic axis. 03863000-2824 Optical axis error Check the multi sensor. Press Online to clear the error. Check the head management sensor. LFNG XXX XXX XXX XXX 03863000-2826 Eccentricity correction error Check to see if paper has not jammed.
Page 204: Sevice Call Table
Chapter 6 6.2.4 Sevice Call Table 6.2.4.1 Service Call Errors 0031-2607 *: Codes correspond to the numbers shown on the DISPLAY in the service mode. Code* Description Action E141-4046 Number of recovery rotations reaching Replace the purge unit, and then clear the parts counter in the service mode. 50,000 or more E144-4047 Number of carrriage scan operation is full Replace the tube unit, and then clear the parts counter in the service mode.
Page 205: Service Software
Chapter 6 6.3 Service Software 6.3.1 L Printer Service Tool 0031-2633 a) Function of L Printer Service Tool This tool has the following function. - Updating the firmware of printer - Color check of multi sensor - Displaying the printer information Connection method with the computer: USB, Network b) Screen description...
Page 206 Chapter 6 MEMO: - The list is refreshed when choosing the [Refresh] of the sub menu button or the "[View]-[Refresh]" of the main menu. - The printer is searched according to the setting of the [Specify Search Range] dialogue box after choosing the "[View]-[Specify Search Range]" of the main menu to display the dialogue box.
Page 207 Chapter 6 2) Updating the firmware of the printer The firmware of printer can update according to the following procedure. (1) Choose the [Firmware] of the main menu button or the "[Service]-[Firmware]" of the main menu. F-6-6 (2) Choose the printer to update from the list of the printer shown to the printer information area. MEMO: - The printer list is refreshed when choosing the [Refresh] of the sub menu button or the "[View]-[Refresh]"...
Page 208 Chapter 6 3) Managing the information of the printer The list of the PRINT INF or the status print gotten according to the procedure of "1) Showing the information of the printer" can manage. (1) Choose the [Files] of the main menu button or the "[Service]-[Files]" of the main menu. - The list of the PRINT INF or the status print gotten so far is shown in the printer information area.
Page 209: Firmware Update Tool
Chapter 6 6.4 Firmware Update Tool 6.4.1 imagePROGRAF Firmware Update Tool 0031-2634 a) Function of imagePROGRAF Firmware Update Tool This tool has the following function. - Updating the firmware of printer Connection method with the computer: USB, Network b) Operation 1) Make sure that the printer is the online mode.
Page 210 Chapter 6 7) Click [Yes] in the [Update Confirmation] dialogue box. F-6-14 8) The firmware data is transferred to the printer. 9) After the firmware data transference has completed, the [Finish Update] dialogue box is displayed. Click the [OK]. - When the firmware has been overwritten, the printer restarts. F-6-15 6-23...
Page 211: Service Tools
Chapter 6 6.5 Service Tools 6.5.1 Tool List 0023-2570 T-6-1 General-purpose tools Application Long phillips scerewdriver Inserting and removing screw Phillips scerewdriver Inserting and removing screw Flat-head screwdriver Removing the E-ring Needle-nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease...
Page 212: Service Mode
Chapter 7 SERVICE MODE...
Page 213 Contents Contents 7.1 Service Mode .................................7-1 7.1.1 Service Mode Operation ................................7-1 7.1.2 Map of the Service Mode................................7-2 7.1.3 Details of Service Mode................................7-10 7.1.4 e-Maintenance/imageWARE Remote............................7-28 7.1.5 Viewing PRINT INF.................................. 7-38 7.2 Special Mode................................7-53 7.2.1 Special Modes for Servicing ..............................7-53...
Page 214: Service Mode Operation
Chapter 7 7.1 Service Mode 7.1.1 Service Mode Operation 0023-2922 a) How to enter the Service mode Enter service mode according to the following procedure: 1) Turn off the printer power. 2) Turn on the power while pressing the [Load] key and [Navigate] key. * Keep pressing the above keys until "Initializing"...
Page 215: Map Of The Service Mode
Chapter 7 7.1.2 Map of the Service Mode 0031-2637 The hierarchy of menus and parameters in the Service Mode is as shown below. First Level Second Level Third Level Fourth Level Fifth Level Sixth Level DISPLAY PRINT INF YES/NO : Select YES to print SYSTEM TYPE LF TYPE...
Page 216 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level ADJUST PRINT PATTERN NOZZLE 1 : Press the [OK] button to execute OPTICAL AXIS : Press the [OK] button to execute LF TUNING LF TUNING 2 HEAD ADJ.
Page 217 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level FUNCTION CR UNLOCK YES/NO CR LOCK YES/NO PG CHECK YES/NO CR AUTO SCAN YES/NO CR SCAN COUNT : Press the [OK] button to : Press the [OK] button to CR SCAN SIZE : Press the [OK] button to : Press the [OK] button to...
Page 218 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level COUNTER PRINTER LIFE TTL LIFE ROLL LIFE CUTSHEET LIFE A LIFE F POWER ON W-INK CUTTER WIPE SLEEP ON CARRIAGE PRINT DRIVE CR COUNT CR DIST. PRINT COUNT PURGE CLN-A-1 CLN-A-2...
Page 219 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level COUNTER EXCHANGE MTC EXC. HEAD EXC. BOARD EXC.(M/B) CR-1 EXC. CR-2 EXC. CR-3 EXC. CR-4 EXC. CR-5 EXC. SP-1 EXC. PG-1 EXC. HMa-1 EXC. MT-1 EXC. PL-1 EXC. Mi-1 EXC.
Page 220 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIA 1 NAME ROLL ROLL CUTSHEET CUTSHEET MEDIA 7 NAME ROLL ROLL CUTSHEET CUTSHEET MEDIA OTHER NAME ROLL ROLL CUTSHEET CUTSHEET MEDIASIZE1 ROLL P-SQ 36-44 P-SQ 36-44 P-SQ 24-36 P-SQ 24-36 P-SQ 17-24...
Page 221 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIASIZE1 CUT P-SQ 36-44 P-SQ 36-44 P-SQ 24-36 P-SQ 24-36 P-SQ 17-24 P-SQ 17-24 P-SQ -17 P-SQ -17 P-CNT 36-44 P-CNT 24-36 P-CNT 17-24 P-CNT -17 MEDIASIZE2 CUT D-SQ 36-44 D-SQ 36-44 D-SQ 24-36...
Page 222 Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level SETTING ON/OFF DATE yyyy/mm/dd TIME hh:mm PV AUTO JUDGE ON/OFF NETWORK CERTIFICATE CA-CERTIFICATE VALIDITY yyyy/mm/dd E-RDS E-RDS SWITCH ON/OFF UGW-ADDRESS https://XXX UGW-PORT XXXXX COM-TEST COM-LOG HEAD DOT INF ON/OFF TTL PRINT AREA ON/OFF...
Page 223: Details Of Service Mode
Chapter 7 7.1.3 Details of Service Mode 0031-2638 This section provides details of the Service mode menu. a) DISPLAY Displays and prints the printer information. 1) PRINF INF Prints adjustment values in the User menu, [DISPLAY] and [COUNTER] parameters on A4-size or lager paper. When roll media is used, the layout is optimized according to the media width.
Page 224 Chapter 7 7) JAM Displays log of jams that have occurred (up to five events). The newest event has the smallest history number. Indicates the date and time of jam and error code. "0000" is displayed if there is no log. M M / H H : X X X X -...
Page 225 Chapter 7 b) I/O DISPLAY The status of each sensor and switch is shown in the display. Sensor and switch status is shown in the display. ON: 1 OFF or not used: 0 Screen 1 (Upper row) D I S P L A Y (Lower row) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 (Display position)
Page 226 Chapter 7 Screen 1, Screen 2 and Screen 3 are selectable with the keys. These screens display the associated sensor status as listed in the table below. Display position Sensor name LCD display contents Pump cam sensor 0:Sensor ON, 1:Sensor OFF Ink supply valve open/closed detection sensor (R) 0:Sensor OFF, 1:Sensor ON (Not Used)
Page 227 Chapter 7 c) ADJUST Performs adjustments and prints the adjustment and check patterns necessary for adjusting the printer parts. 1) PRINT PATTERN Display Description NOZZLE 1 Prints the nozzle check pattern by single direction/ single pass without using the non-discharging back up.
Page 228 Chapter 7 6) CR REG Executes automatic head adjustment. Make this adjustment if the resistration remains partially misregistered after user-mode head adjustment. EXECUTE: Execute automatic head adjustment. RESET: Reset the resistration adjustment value (0). - Applicable media size is A2 (17inch) or larger. - Applicable media type is photo glossy paper If an error message appears when performing CR REG, check the following.
Page 229 Chapter 7 d) FUNCTION 1) CR UNLOCK Unlocks the carriage. When CR UNLOCK is performed, the carriage lock pin is lowered and the carriage can be moved. 2) CR LOCK Locks the carriage. When CR LOCK is performed, the carriage lock pin is raised and the carriage is locked. 3) PG CHECK Initializes the purge unit.
Page 230 Chapter 7 OUTPUT 4 O U T P U T 4 X X X X X X X X X X X X X X X 21 21 21 22 22 22 23 23 23 24 24 24 25 25 25 F-7-14 OUTPUT 5 O U T P U T 5...
Page 231 Chapter 7 1. Checking "OUTPUT 0" and "OUTPUT 1" when media (excluding clear film) is fed [Check 1] Check whether the multi sensor performance has degraded or whether the media is compatible with the multi sensor. When "Media edge (diffuse reflection) gain" and "Media edge (diffuse reflection) current value" are maximum values and "Media edge (diffuse reflection) media output"...
Page 232 Chapter 7 [Check 2] Check whether the multi sensor performance has degraded or whether the media is compatible. When "Density gain" and "Density current value" are maximum values and "Density media output" is 168 or less, an error occurs. Maximum value of "Density gain": 255 Maximum value of "Density current value": 245 When the multi sensor performance and media are normal, "Density gain"...
Page 233 Chapter 7 15) HEAD CHK Perform in case the printhead is abnormal. It can guess whether the failure cause is the printhead or not. MEMO: As the printhead and thermistor are high temperature after printing immediately, perform this mode after 5 minutes or more printing is completed. Display the value (analogue) detected by the printhead, the thermistor on the carriage PCB, DI sensor (Di0/Di1) and head Vh.
Page 234 Chapter 7 1) PRINTER: Counters related to product life Display Description Unit LIFE TTL Cumulative number of printed media (equivalent of A4) sheets LIFE ROLL Cumulative number of printed roll media (equivalent of A4) sheets LIFE CUTSHEET Cumulative number of printed cut sheets (equivalent to A4) sheets LIFE A-F Cumulative number of printed media for environments A to F...
Page 235 Chapter 7 5) EXCHANGE: Counters related to parts replacement Display Description Unit MTC EXC. Maintenance cartridge replacement count Times HEAD EXC. Printhead replacement count Times BOARD EXC.(M/B) Main controller PCB replacement count Times CR-1 EXC. CR-1(carriage unit bushing) replacement count Times (Count of executing [INITIALIZE] >...
Page 236 Chapter 7 9) INK-EXC: Counters related to ink tank replacement Display Description Unit INK-EXC(XX) XX: Ink color Cumulative count of generic ink tank replacement INK-EXC(TTL) Total amount of cumulative count of generic ink tank replacement N-INK-EXC(XX) XX: Ink color Cumulative count of refilled ink tank replacement N-INK-EXC(TTL) Total amount of cumulative count of refilled ink tank replacement 10) MEDIA x (x: 1 to 7): Counters related to media...
Page 237 Chapter 7 14) MEDIASIZE1 CUT: Counters related to cut sheet printing Display Description Unit P-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches (physical size) Sq.m/Sq.f P-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than 36 inches (physical size) Sq.m/Sq.f P-SQ 17-24 Cumulative print area of paper equal to or larger than 17 inches but less than 24 inches (physical size)
Page 238 Chapter 7 18) PARTS CNT. : Counter related to consumable parts C O U N T E R C R - 1 b b b b b F-7-27 The displays are selectable with the keys. Counter of the consumable part (current) C O U N T E R C R - 1 x x x x x...
Page 239 Chapter 7 g) SETTING Make various settings. 1) Pth Turn on or off the head pulse rank control function. Default: OFF 2) RTC Set RTC (real time clock) after replacing the lithium battery on the main controller PCB. Display Description DATE yyyy/mm/dd Set date TIME...
Page 240 Chapter 7 Display Description W-INK-CHG CNT Initialize the maintenance cartridge replacement frequency. (Clear [COUNTER] > [EXCHANGE] > [MTC EXC.], and count up [COUNTER] > [CLEAR] > [CLR-MTC EXC.]) HEAD-CHG CNT Initialize the printhead replacement frequency. (Clear [COUNTER] > [EXCHANGE] > [HEAD EXC.], and count up [COUNTER] > [CLEAR] >...
Page 241: E-Maintenance/Imageware Remote
Chapter 7 7.1.4 e-Maintenance/imageWARE Remote 0023-1100 1. Overview The e-Maintenance/imageWARE Remote system allows a customer's device information and status to be monitored via the Internet on a server called the UGW (Universal Gateway) Server. The following device information/ statuses can be monitored. - Service mode counters - Parts counters - Mode counters...
Page 242 Chapter 7 The server address settings are activated only after you restart the printer. Make sure you always restart the printer after changing server address settings. (1) How to enter Proxy server address Server Address h t t p : / / _ : S e l e c t S t o p : D e l e t e...
Page 243 Chapter 7 (3) How to enter user name Proxy User User Name Canon : S e l e c t S t o p : D e l e t e N a v i : a -> A -> 1...
Page 244 Chapter 7 3.3 Service Mode Menu Tree First Level Second Level Third Level Fourth Level Fifth Level Sixth Level DISPLAY I/O DISPLAY ADJUST FUNCTION REPLACE COUNTER SETTEING PV AUTO JUDGE NETWORK CERTIFICATE CA-CERTIFICATE VALIDITY:*1 yyyy/mm/dd E-RDS E-RDS SWITCH:*1 ON/OFF UGW-ADDRESS:*1 http://XXX UGW-PORT:*1 XXXXX COM-TEST:*1...
Page 245 Chapter 7 2) UGW Address [UGW-ADDRESS] and UGW port [UGW-PORT] Usually, the default values set in advance are used for the setting value of [UGW-ADDRESS] and [UGW-PORT]. Unless there is a special instruction, the default value should not be changed. If it should be changed, the communication with UGW may have an error. If [UGW-ADDRESS] and [UGW-PORT] are changed, the new setting will be enabled after power OFF/ON.
Page 246 Chapter 7 - Once the communication test is started, it cannot be cancelled.(Other operation won't be accepted until the result is obtained.) (4) If the communication test was successful, "CHECK RSLT:OK" is displayed. C O M - T E S T C H E C K R S L T : F-7-47...
Page 247 Chapter 7 65th-96th characters of Detailed Communication Error Information are shown. X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X F-7-54 97th-128th characters of Detailed Communication Error Information are shown.
Page 248 Chapter 7 - Press key to exit the CA certificate expiration date display screen and go back to the top of [VALIDITY] menu. * If the CA certificate is deleted, the screen below will appear. V A L I N O T N S T A L L E D F-7-61 - Press...
Page 249 Chapter 7 4. FAQ Question Answer Registration information of the device (E-RDS) is once When registration of the device (e-RDS) is deleted from the deleted from the UGW server, and is re-registered after that. UGW, the status will be changed to the communication test If a communication test is not not completed because related carried out, then device information on UGW becomes...
Page 250 Chapter 7 6. Error message list Details of the errors and their remedies are as described below. (The meaning of server indicates the UGW in this section) Error Message Cause Remedy SUSPEND: E-RDS has been booted up (device reboot) with E- Perform the communication test [COMTEST] in service mode.
Page 251: Viewing Print Inf
Chapter 7 7.1.5 Viewing PRINT INF 0031-3291 a) PRINT INF item detail The details of each PRINT INF item displayed when performing [SERVICE MODE] > [DISPLAY] > [PRINTINF] are as follows: Print item Print content Printed value SYSTEM Serial number of printer characters/numerals of 8-byte TYPE Type setting on main controller PCB...
Page 252 Chapter 7 Print item Print content Printed value 01-05 JAM log (5 records) Number: Lowest is the most recent Date: mm/dd Time: mm/ss Jam code Jam type 1: CR error 2: Jam 3: Feed failure (delay) 4: Cut failure *: Unknown Media format 1: Roll media 2: Cut sheet...
Page 253 Chapter 7 Print item Print content Printed value COUNTE PRINTER LIFE-TTL Total amount of cumulative number of sheets Unit: sheets (A4-equivalent paper) LIFE-ROLL Cumulative number of sheets of roll media Unit: sheets (A4-equivalent paper) LIFE-CUTSHEET Cumulative number of sheets of cut sheet Unit: sheets (A4-equivalent paper) LIFE A-F Cumulative number of sheets of each environment...
Page 254 Chapter 7 Print item Print content Printed value COUNTER CLEAR Cumulative count of ink section consumption amount Unit: times CONSUME clearing MTC EXC. Cumulative count of maintenance cartridge replacement count clearing HEAD EXC. Cumulative count of printhead replacement count clearing PARTS CR1 Cumulative count of unit CR-1(carriage unit bushing) EXC.
Page 255 Chapter 7 Print item Print content Printed value COUNTER EXCHANGE MTC EXC. Maintenance cartridge replacement count Unit: times HEAD EXC. Printhead replacement count BOARD Main controller PCB replacement count EXC.(M/B) PARTS CR1 CR-1(carriage unit bushing) replacement count EXC. PARTS CR2 CR-2(fexible cable unit) replacement count EXC.
Page 256 Chapter 7 Print item Print content Printed value COUNTER INK-USE1 INK (The ink Cumulative consumption amount of generic ink Unit: ml color is indicated) Total amount of the cumulative consumption of generic ink LINK (The ink Cumulative consumption amount of generic large ink color is indicated) Total amount of the cumulative consumption of...
Page 257 Chapter 7 Print item Print content Printed value COUNTE MEDIA NAME Media type Total amount of cumulative print area of roll media and cut Unit: square/meter, square/feet sheet ROLL Cumulative print area of roll media CUTSHEET Cumulative print area of cut sheet MEDIA NAME OTHER...
Page 258 Chapter 7 Print item Print content Printed value HEAD INF.1 Date & time installed (last 4 times) YY/MM/DD [Installed head] Display order: Installed date (last) -> Installed date (2nd to last) -> Installed date (3rd to last) -> Installed date (initial) Removal date &...
Page 259 Chapter 7 Print item Print content Printed value PARTS CNT. [Value of each parts Status OK/W1/W2/E counter] Number of days after set Unit: Days Count Life threshold Usage Unit: % Cumulative count COGFF CONDITION Cogging FF result 0: Disabled 1: Enabled 2: Check required 3: Adjust reruired PITCHERR-F...
Page 260 Chapter 7 Print item Print content Printed value CRREG HRZ A Adjustment value of the horizontal registration A and B and C ink droplet landing position HRZ B HRZ C VRT LATEST CALC POINTS As to the listed value, the number of effective value from the first VRT a Adjustment value when performing the vertical...
Page 261 Chapter 7 b) Layout PRINT INF layout is shown below. 1/ 5 Canon imagePROGRAF iPFxxx PRINT IN F Firm:xx.xx Boot:xx.xx MIT(DBF):x.xx MIT(DB):x.xx S/N:xxxxxxxx Date:yyyy/mm/dd SYSTEM S/N:xxxxxxxx TYPE:12 -LF:1 TMP:xx RH:xx SIZE-LF:xxxxx.x -CR:xxxxx.x AFTER INST:xxxx x HEAD S/N:xxxxxxxx LOT:xxxxxxxx C:xxxxxx M:xxxxxx Y:xxxxxx MBK:xxxxxx MBK2:xxxxxx BK:xxxxxx...
Page 262 Chapter 7 Canon imagePROGRAF iPFxxx PRINT INF Firm:xx.xx Boot:xx.xx MIT(DBF):x.xx MIT(DB):x.xx S/N:xxxxxxxx Date:yyyy/mm/dd INK CHECK C:x M:x Y:x MBK:x MBK2:x BK:x COUNTER PRINTER LIFE-TTL:xxxxxx LIFE-ROLL:xxxxxx LIFE-CUTSHEET:xxxxxx LIFE A:xxxxxx B:xxxxxx C:xxxxxx D:xxxxxx E:xxxxxx F:xxxxxx POWER-ON:xxxxxx SLEEP-ON:xxxxxx CUTTER:xxxxxx WIPE:xxxxxx W-INK:xxxxxx PDL: GARO:xxxxxx HP-GL/2:xxxxxx CARRIAGE PRINT:xxxxxx DRIVE:xxxxxx CR-COUNT:xxxxxx CR-DIST.:xxxxxx PRINT-COUNT:xxxxxx...
Page 263 Chapter 7 Canon imagePROGRAF iPFxxx PRINT IN F Firm:xx.xx Boot:xx.xx MIT(DBF):x.xx MIT(DB):x.x x S/N:xxxxxxxx Date:yyyy/mm/d d MEDIA 1 MEDIA 2 NAME : xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx NAME : xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx x : xxxxxxx.x m2 xxxxxxx.x sq.f : xxxxxxx.x m2 xxxxxxx.x sq.f ROLL : xxxxxxx.x m2 xxxxxxx.x sq.f ROLL : xxxxxxx.x m2 xxxxxxx.x sq.f...
Page 264 Chapter 7 Canon imagePROGRAF iPFxxx PRINT IN F Firm:xx.xx Boot:xx.xx MIT(DBF):x.xx MIT(DB):x.x x S/N:xxxxxxxx Date:yyyy/mm/d d HEAD DOT CNT. 1 C:xxxxxxxxx M:xxxxxxxxx Y:xxxxxxxxx MBK:xxxxxxxxx MBK2:xxxxxxxxx BK:xxxxxxxx x TTL:xxxxxxxxxxxxxx x HEAD DOT CNT. 2 C:xxxxxxxxx M:xxxxxxxxx Y:xxxxxxxxx MBK:xxxxxxxxx MBK2:xxxxxxxxx BK:xxxxxxxx x TTL:xxxxxxxxxxxxxx x HEAD INF.
Page 265 Chapter 7 Canon imagePROGRAF iPFxxx PRINT IN F Firm:xx.xx Boot:xx.xx MIT(DBF):x.xx MIT(DB):x.x x S/N:xxxxxxxx Date:yyyyy/mm/d d PARTS CNT . PARTS CR1 : OK 0 0.0 0.0 0% 0. 0 PARTS CR2 : OK 0 0.0 0.0 0% 0. 0 PARTS CR3 : OK 0 0.0...
Page 266: Special Mode
Chapter 7 7.2 Special Mode 7.2.1 Special Modes for Servicing 0023-3043 This printer supports the following special modes in addition to the service mode: - PCB replacement mode - Download mode - Counter display mode 1. PCB replacement mode This mode is used when replacing the main PCB or MC relay PCB. By executing this mode, - Backup data of the settings and counter values stored in the MC relay PCB are moved to the new main PCB.
Page 267 PARTS CATALOG iPF786/785/781/780/765/ 760/755/750 Mar 19 2014...
Page 268 Whenever ordering parts, consult this Parts Catalog for all of the information pertaining to each item. Be sure to include, in the Parts Request, the full item description, the item part number, and the quantity. COPYRIGHT (C) 1999 CANON INC. Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Page 269 Contents NUMERICAL INDEX iPF786/785/781/780/765/760/755/750(Numerical Index) ....1-1 iPF786/785/781/780/765/760/755/750(Parts Catalog) PRINTER & ACCESSORIES ..........2-1 COVERS ................2-4 ROLL UNIT ................2-7 ELECTRICAL PART ............2-10 INK SUPPLY & PURGE UNIT ..........2-12 LINEAR SCALE ..............2-17 CARRIAGE UNIT ..............2-18 AIR FLOW FAN UNIT ............2-21 CUTTER UNIT ..............2-23 PLATEN &...
Page 270 NUMERICAL INDEX iPF786/785/781/780/765/760/755/750(Numerical Index) FIGURE FIGURE FIGURE PARTS NUMBER & PARTS NUMBER & PARTS NUMBER & KEY NO. KEY NO. KEY NO AY3-4560-000 QC2-6323-010 QC3-1648-000 AY3-4573-000 QC2-6633-000 QC3-1649-000 AY3-4574-000 QC2-6793-000 QC3-1650-010 FB1-0733-000 QC2-9785-000 QC3-1651-000 FC7-7556-000 QC2-9785-000 QC3-1652-000 FC7-7556-000 QC3-0133-000 QC3-1654-000 FH2-7092-020 QC3-0133-000 QC3-1658-000...
Page 271 NUMERICAL INDEX iPF786/785/781/780/765/760/755/750(Numerical Index) FIGURE FIGURE FIGURE PARTS NUMBER & PARTS NUMBER & PARTS NUMBER & KEY NO. KEY NO. KEY NO QC3-1916-010 QK1-0440-000 QM3-5805-000 QC3-1921-000 QK1-0440-000 QM3-5808-000 QC3-1928-000 QK1-0550-000 QM3-5815-000 QC3-1929-000 QK1-0550-000 QM3-5816-020 QC3-1930-000 QK1-1392-000 QM3-5817-000 QC3-1931-000 QK1-1396-010 QM3-5819-010 QC3-1938-000 QK1-2081-000 QM3-5820-010...
Page 272 NUMERICAL INDEX iPF786/785/781/780/765/760/755/750(Numerical Index) FIGURE FIGURE FIGURE PARTS NUMBER & PARTS NUMBER & PARTS NUMBER & KEY NO. KEY NO. KEY NO QM3-5957-000 QU1-2438-000 XA9-1386-000 QM3-5961-000 QU1-2439-000 XA9-1386-000 QM3-5971-010 QU1-2440-000 XA9-1386-000 QM3-5988-010 QU1-2441-000 XA9-1386-000 QM3-5996-000 QU1-2442-000 XA9-1928-000 QM3-5997-000 QU1-2443-000 XA9-1928-000 QM3-7911-000 QU1-2445-000 XA9-1928-000...
Page 273 iPF786/785/781/780/765/760/755/ 750(Parts Catalog) iPF786 120/230V Q51-2435- 230(CHN) Q51-2436- 230(KOR) Q51-2438- iPF785 120/230V Q51-2434- 100V Q51-2437- iPF781 120/230V Q51-2425- 230(CHN) Q51-2426- 230(KOR) Q51-2428- iPF780 120/230V Q51-2424- 100V Q51-2427-...
Page 274 iPF765 120/230V Q51-2364- 230(CHN) Q51-2366- 100V Q51-2367- 230(KOR) Q51-2368- iPF760 120/230V Q51-2354- 230(CHN) Q51-2356- 100V Q51-2357- 230(KOR) Q51-2358- iPF755 120/230V Q51-1894- 230(CHN) Q51-1896- 100V Q51-1897- 230(KOR) Q51-1898- iPF750 120/230V Q51-1764- 230(CHN) Q51-1766-...
Page 275 100V Q51-1767- 230(KOR) Q51-1768- STAND UNIT ST-33 Q51-2560- STAND UNIT ST-34 Q51-2800-...
Page 276 Contents PRINTER & ACCESSORIES ................2-1 COVERS ......................2-4 ROLL UNIT ......................2-7 ELECTRICAL PART ..................2-10 INK SUPPLY & PURGE UNIT ................2-12 LINEAR SCALE ....................2-17 CARRIAGE UNIT ....................2-18 AIR FLOW FAN UNIT ..................2-21 CUTTER UNIT ....................2-23 PLATEN & GUIDE UNIT ...................2-25 PINCH ROLLER UNIT ..................2-27 FEED ROLLER UNIT..................2-28 TOOL ........................2-30 STAND UNIT ST-33..................2-31...
Page 277: Printer & Accessories
FIGURE 01 PRINTER & ACCESSORIES SEE FIGURE R1, R2 STAND UNIT...
Page 278 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.01 PRINTER & ACCESSORIES PRINTHEAD INK TANK (MBK) INK TANK (PBK) INK TANK (C) INK TANK (M) INK TANK (Y) FB1-0733-000 BRUSH, CLEANING QM3-5889-000 SPOOL SHAFT UNIT QC3-1709-000 LIMITER, TORQUE QC3-1710-000 ROLLER, LIMIT, LEFT QC3-1711-000...
Page 279 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS XD2-1100-322 RETAINING RING (E-TYPE) XD2-1100-502 RETAINING RING (E-TYPE)
Page 280: Covers
FIGURE 02 COVERS iPF686/685/681/680 iPF786/785/781/780 30 501 30 501...
Page 281 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.02 COVERS iPF765/760/755/ QM3-5842-000 OPERATION PANEL UNIT 750:ENGLISH iPF765/760/755/ QM3-5904-000 OPERATION PANEL UNIT 750:JAPANESE QM4-8471-000 OPERATION PANEL UNIT iPF785/780:ENGLISH QM4-8470-000 OPERATION PANEL UNIT iPF785/780:JAPANESE QM4-8494-000 OPERATION PANEL UNIT iPF786/781 QC3-1695-000 KEY, SCROLL iPF765/760/755/750 QC3-1696-000...
Page 282 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS QC3-1668-000 CAP, SCREW QL2-3173-010 COVER, DELIVERY QL2-3172-030 COVER, DELEVERY, RIGHT QC3-1553-000 COVER, MAINTENANCE CARTRIDGE XA9-1928-000 SCREW, TP, M3X8 QC3-1900-000 QC2-6633-000 LABEL QD1-1235-000 FRONT COVER (L) iPF786/785/781/780 QD1-1239-000 INK TANK COVER TOP (L) iPF786/785/781/780 QD1-1240-000 INK TANK COVER...
Page 283: Roll Unit
FIGURE 03 ROLL UNIT SEE FIGURE 01 (J60) (J50) (J62) (J55) (J56) (J40) (J38) (J36) (J39) (J55) (J54)
Page 284 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.03 ROLL UNIT QM3-5877-010 FEED GUIDE UNIT (L) QC3-1661-000 ROLLER, GUIDE FK2-6470-000 PHOTO-SENSOR, KUA0055C QM3-4592-000 HARNESS, WIRE, PE QC3-1635-000 COVER, REAR, LEFT QC3-1654-000 COVER, REAR, RIGHT QM3-5876-000 FEED GUIDE UNIT (U) QC3-1752-010 COVER, ROLL, LEFT QC3-1672-000...
Page 285 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS QC3-1649-000 CAP, ROLL, RIGHT QC3-1651-000 FLAG, SENSOR QC3-1652-000 ARM, SENSOR FLAG QL2-3175-000 SOLENOID QK1-2081-000 MOTOR, STEPPING WG8-5776-000 PHOTO-INTERRUPTER, SG2481 QU1-2449-000 SPRING, TENSION QU1-2450-000 SPRING, COMPRESSION QM3-7911-000 HARNESS, WIRE, ROLL QM3-4602-000 HARNESS, WIRE, MOTOR QM3-5887-020 ROLL COVER UNIT...
Page 286: Electrical Part
FIGURE 04 ELECTRICAL PART iPF786/785 /765/755 iPF786/785 /765/755 (CN1) (CN1) iPF765/760/755/750 (J3201) (J8) (J54) (J50) (J39) (J42) (J11) (J9) (J13) (J3202) (J2801) (J52) (J4) (J2951) (J2601) (J5) (J3001) (J47) (J21) (J10) (J37) (J14) (J51) (J20) (J31) (J24) (J3301) (J4102) (J41) (J53) (J4501) (J3901)
Page 287 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.04 ELECTRICAL PART QM3-5820-010 MAIN CONTROLLER ASS'Y iPF750 QM3-5819-010 MAIN CONTROLLER ASS'Y iPF755 QM4-8159-000 MAIN CONTROLLER ASS'Y iPF760 QM4-8160-010 MAIN CONTROLLER ASS'Y iPF765 QM7-7289-000 MAIN CONTROLLER ASS'Y iPF780 QM7-7319-000 MAIN CONTROLLER ASS'Y iPF781 QM7-7290-000 MAIN CONTROLLER ASS'Y...
Page 288: Ink Supply & Purge Unit
FIGURE 05 INK SUPPLY & PURGE UNIT (J20) (J14) (J30) (J24) (J15) (J25) (J29) (J16) (J19) (J17) (J26) (J27) 2-12...
Page 289 iPF786/785/781/780 (FT206) (FT206) (FT204) (FT205) (FT205) (FT201) (FT200) (J203) (FT200) (FT203) (J203) (FT202) (FT202) (FT203) (J14) (J14) (J15) (J15) (J16) (J19) (J16) (J19) (J17) (J17) 2-13...
Page 290 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.05 INK SUPPLY & PURGE UNIT QC2-0682-000 RING QC2-0687-000 GEAR, LIFT, IDLER B QC2-0689-000 GEAR, LIFT, DOUBLE B QC2-0690-000 GEAR, LIFT, DOUBLE C QC3-1550-000 COUPLING QK1-0440-000 MOTOR, STEPPING DC 10W UNDER QU1-0363-000 GEAR, LIFT, 30T QU1-2447-000...
Page 291 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS QM3-5861-010 INK SUPPLY MOUNT UNIT (R) iPF765/760/755/750 QC3-1615-000 ABSORBER, INK iPF765/760/755/750 QC3-1616-000 ABSORBER, INK iPF765/760/755/750 QC3-1617-000 ABSORBER, INK iPF765/760/755/750 QM3-5956-000 HEAD MANAGEMENT SENSOR UNIT QM3-4600-000 HARNESS, WIRE, TANK, LEFT iPF765/760/755/750 QM3-4601-000 HARNESS, WIRE, TANK (R) iPF765/760/755/750...
Page 292 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS QM7-7231-000 HARNESS, WIRE, INK SENSOR (R) iPF786/785/781/780 QM4-8465-000 INK SUPPLY TANK UNIT (L) iPF786/785/781/780 QM4-8460-000 INK SUPPLY TANK UNIT (R) iPF786/785/781/780 QD1-0270-000 GEAR, VALVE iPF786/785/781/780 QD1-1225-000 CAM, VALVE 6T/52T iPF786/785/781/780 QD1-1233-000 GEAR, VALVE 22T/80T iPF786/785/781/780...
Page 293: Linear Scale
FIGURE 06 LINEAR SCALE FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.06 LINEAR SCALE QC3-1878-000 SCALE, LINEAR iPF765/760/755/750 QD1-0006-000 SCALE, LINEAR iPF786/785/781/780 QU1-2437-000 SPRING, TENSION 2-17...
Page 294: Carriage Unit
FIGURE 07 CARRIAGE UNIT (J63) (J64) (J6) (J5) (J64) (J4) (J63) 2-18...
Page 295 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.07 CARRIAGE UNIT QC3-1751-000 COVER, PROTECTION QM3-5833-000 PULLEY UNIT QU1-2441-000 SPRING, COMPRESSION QC3-1531-000 RETAINER, PULLEY QC3-1532-000 HOLDER, FLEXIBLE CABLE QC3-1533-000 COVER, FLEXIBLE CABLE QC3-1534-010 GUIDE, FLEXIBLE CABLE QM3-5883-020 COVER LOCK UNIT QC3-1684-000 PLATE, SWITCH QC3-1686-010...
Page 296 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS QM7-7291-000 CARRIAGE PCB UNIT iPF786/785/781/780 QC3-1516-000 LEVER, SLANT QC3-1519-000 COUPLING QU1-8264-000 LABEL, SLANT QC3-1527-000 HOLDER, FLEXIBLE CABLE QC3-1525-000 FILM, FLEXIBLE CABLE QM3-4613-000 FLEXIBLE CABLE UNIT QK1-9687-000 CABLE, FLEXIBLE QK1-5143-000 CABLE, FLEXIBLE QU1-2440-000 SPRING, COMPRESSION QK1-5068-000...
Page 297: Air Flow Fan Unit
FIGURE 08 AIR FLOW FAN UNIT (J65) (J21) (J45) (J44) (J43) (J22) (J23) 2-21...
Page 298 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.08 AIR FLOW FAN UNIT QM3-5905-000 SUCTION FAN UNIT QM3-5808-000 PLATEN SHUTTER DRIVE UNIT QK1-0440-000 MOTOR, STEPPING DC 10W UNDER WG8-5849-000 PHOTOINTERRUPTER, GP1S173LCS0F QM3-5841-000 M/C HOLDER UNIT QC3-1552-000 ABSORBER, INK QC3-1808-000 ABSORBER, INK QC3-1445-000...
Page 299: Cutter Unit
FIGURE 09 CUTTER UNIT (J33) (J34) (J31) (J11) (J12) (J7) 2-23...
Page 300 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.09 CUTTER UNIT QC3-1555-000 COVER, PLATE QC3-1766-000 COVER, CUTTER DRIVE QM3-5844-030 CUTTER UNIT iPF765/760/755/750 QM4-8480-000 CUTTER UNIT iPF786/785/781/780 QM3-5846-030 CUTTER QC1-4850-000 BELT, TIMING QK1-0550-000 MOTOR, 24V, DC QU1-0365-000 GEAR, 30T WG8-5776-000 PHOTO-INTERRUPTER, SG2481 QM3-4583-000...
Page 301: Platen & Guide Unit
FIGURE 10 PLATEN & GUIDE UNIT 2-25...
Page 302 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.10 PLATEN & GUIDE UNIT QM3-5949-020 TUBE GUIDE UNIT QL2-3160-010 MOUNT, MULTI SENSOR REFERENCE QL2-3159-010 PLATEN, LEFT QL2-3158-010 PLATEN QL2-3157-010 PLATEN, RIGHT QC3-1916-010 GUIDE, DELIVERY, UPPER QC3-1458-010 GUIDE, DELIVERY XA9-1386-000 SCREW, RS, M3X8 XA9-1928-000 SCREW, TP, M3X8...
Page 303: Pinch Roller Unit
FIGURE 11 PINCH ROLLER UNIT FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.11 PINCH ROLLER UNIT QM3-5946-000 RELEASE LEVER UNIT QU1-0360-000 GEAR, RELEASE, 14T QU1-2442-000 SPRING, TENSION QM3-5817-000 PAPER GUIDE ROLLER UNIT QC3-1480-000 SPRING, TORSION QM3-5816-020 HOLDER, PINCH ROLLER XA9-1928-000 SCREW, TP, M3X8 2-27...
Page 304: Feed Roller Unit
FIGURE 12 FEED ROLLER UNIT (J4101) (J2) (J4201) (J3) 2-28...
Page 305 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.12 FEED ROLLER UNIT QL2-3182-000 COVER, CODE WHEEL QU1-2446-000 SPRING, TENSION QK1-5067-000 MOTOR, DC QK1-5066-000 ENCODER ASS'Y WG8-5849-000 PHOTOINTERRUPTER, GP1S173LCS0F QC3-1879-000 WHEEL, CODE QC2-0998-000 FLANGE, PULLEY QC2-0957-000 BELT, DRIVE, PAPER TRANSPORT QM3-5815-000 FEED ROLLER ASS'Y QC3-1478-000...
Page 306: Tool
FIGURE 13 TOOL FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.13 TOOL QY9-0103-000 COVER SWITCH TOOL FY9-6022-000 LUBE, FLOIL G-5000H, GREASE QY9-0037-000 GREASE, EU-1 2-30...
Page 307 FIGURE R1 STAND UNIT ST-33 2-31...
Page 308 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.R1 STAND UNIT ST-33 QC3-1914-000 BASKET QM3-5894-000 SUPPORT ROD UNIT QC3-1739-000 SUPPORT, ROD QC3-1492-000 GUIDE, BASKET QC2-4346-000 JOINT, ROD QM3-5898-000 PAPER GUIDE UNIT QC3-1746-000 PAPER STOPPER UNIT QC3-1731-000 BOX, ACCESSORY QC2-9785-000 HOOK, BASKET QC3-1732-000...
Page 309 FIGURE R2 STAND UNIT ST-34 2-33...
Page 310 2-34...
Page 311 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS Fig.R2 STAND UNIT ST-34 QC3-1914-000 BASKET QM3-5894-000 SUPPORT ROD UNIT QC2-6323-010 SUPPORT, ROD QC3-1953-000 GUIDE, BASKET QC3-1959-000 ROD, SIDE AL QC3-1850-000 PROTECTOR, ROD QU1-8293-000 LABEL, UNLOCK AY3-4560-000 GUIDE, BASKET, R QC3-1950-000 TRAY QC3-1949-000...
Page 312 FIGURE PARTS SERIAL NUMBER/ & KEY Q'TY DESCRIPTION NUMBER REMARKS QC2-4116-000 SCREW, HEX SOCKET M4X10 QC3-1921-000 SCREW, ALLEN, M8X16 QC2-5993-000 SCREW, HEX SOCKET, M4X30 QC3-0133-000 SCREW, STEPPED, M4 XA9-0949-000 SCREW, RS, M4X10 XZ9-0697-000 BUSHING QD1-0005-000 HOLDER, ROD, R QD1-0004-000 HOLDER, ROD, L XB7-2301-009 XB4-5300-807 SCREW, P, M3X8...
Page 313 A Mechanical standard parts is a mechanical part which not parts peculiar to a product. They are parts which are common to a Canon product and are used, such as a screw and a washer. The Fig No. and parts number of the mechanical standard parts are not listed in the product parts catalog.
Page 314 FIGURE ZZB MECHANICAL STANDARD PARTS(SCREWS) 1. Screws How to read Parts Numbers Screws X B 1 - 2 4 0 0 - 6 0 9 Type No. XB1-2 expresses Binding head machine screw. Normal designation d 40 expresses M4.0. Length L 0-60 expresses a length of 6.0mm.
Page 315 1-2. Precision Tapping Screws XA4-1, 2, 4 XA4-6, 7, 9 XA4-3 XA4-8 XA4-5 Head size (mm) M1.4 M1.6 M1.7 M2 M2.5 M2.6 With tatered end pan head Class 1 0.5 0.55 With tatered end pan head Class 3 0.8 0.85 With tatered end countersunk head 0.48 0.55 0.58 0.73 0.85 0.93 With tatered end pan head Class 2...
Page 316 1-3. Cross Recessed Head Screws XB1-1 XB1-3 XB1-2 XB1-4 Head size (mm) M2 M2.5 M2.6 M3 Pan head 8.3 10.3 Binding head Countersunk head 1.2 1.45 - 1.75 Oval countersunk head - 2.45 Screw part length 2-40...
Page 317 1-4. Cross Recessed Head Screws with Captive Washer XB2-1 XB2-2 XB2-3 XB2-4 XB2-5 XB2-6 XB2-7 XB2-8 Pan head + Plain washer (circular bright) Pan head + Spring washer Pan head + Toothed lock washer Pan head + Spring washer and plain washer (circular bright) Binding head + Plain washer (circular bright) Binding head + Spring washer...
Page 318 1-5. Hexagon Head Tapping Screws for Matallic Materials Head size (mm) For metallic materials For metallic materials with clawed 1-6. Special Tapping Screws Head size (mm) Binding head 2-42...
Page 319 1-7. General Head Tapping Screws XB4-6 XB4-8 XB4-7 Head size (mm) M2 M2.5 M2.6 M3 Pan head 8.3 10.3 Binding head Countersunk head 1.2 1.45 1.5 1.75 1-8. Tapping Screws for Metallic Materials XB5-1 XB5-6 XB5-2 Head size (mm) M2.5 M2.6 M3 Pan head 8.3 10.3 Binding head...
Page 320 1-9. Hexagon Socket Set Screws XB6-1 XB6-2 XB6-3 Head size (mm) M1.6 M2.5 M1.7 M2.6 Cone point 0.5 0.65 0.75 1 1.25 Double point Flat point 0.55 0.75 1.25 1.75 2.25 1-10. Flanged Pan Head Machine Screws Head size (mm) M2.5 M2.6 Flanged pan head...
Page 321 FIGURE ZZC MECHANICAL STANDARD PARTS(BOLTS) 2. Bolts (Socket head cap screw) How to read Parts Numbers Bolt (Socket head cap screw) XB7 -1 0 80 -4 0 9 Type No. XB7-1 expresses Hexagon socket head cap screws. Normal designation d 080 expresses M8.0.
Page 322 FIGURE ZZD MECHANICAL STANDARD PARTS(NUTS) 3. Nuts How to read Parts Numbers Nuts X B7 -2 1 00 -3 0 9 Type No. XB7-210 expresses Hexagon nut class 1. Normal designation d 0-30 expresses M3.0. Material and Surface treatment 9 expresses Steel (Black zinc trivalent chromate treating) from Table 1.
Page 323 FIGURE ZZE MECHANICAL STANDARD PARTS(RETAINING RINGS) 5. Retaining Rings How to read Parts Numbers Retaining Rings XD 2-1 1 0 0- 202 Type No. XD2-110 expresses retaining ring-E type (Type1). Nominal designation 0-20 expresses a 020 of nominal designation. (See Table 5) Material and Surface treatment 2 expresses Stainless steel (Surface treatment is not to be given) from Table 1.
Page 324 5-2. Grip Rings Table 5 Nominal designation (mm) t (mm) b (mm) a (mm) d (mm) 2.35 2.85 4.25 4.75 8.65 Grip ring 9.65 5-3. Toothed Retaining Rings Table 5 Nominal No of designation teeth (mm) D (mm) t (mm) 0.25 0.25 0.25...
Page 325 5-4. Retaining Rings - C Type Table 5 Nominal designation (mm) t (mm) b (mm) a (mm) d (mm) 11.1 12.9 13.8 14.7 15.7 16.5 18.5 20.5 Retaining ring - C type for shaft 23.2 25.9 27.9 29.6 32.2 Table 5 Nominal designation (mm)

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Table of Contents

Chapter 1 PRODUCT DESCRIPTION

Chapter 2 TECHNICAL REFERENCE

Chapter 2 Technical Reference

Chapter 3 INSTALLATION

Chapter 4 Disassembly/Reassembly

Chapter 5 MAINTENANCE

Chapter 6 TROUBLESHOOTING

Chapter 6 Troubleshooting

Chapter 7 SERVICE MODE

Chapter 7 Service Mode

Table of Contents

Stand Unit St-33

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