Cisco CP-8841 Quick Reference Manual

Place a Call

Dial a number and then lift the handset (or press speaker button).

Lift handset (or press New Call or speaker button) and dial a number.
Internal Calls (4 Digit Extensions)

Dial a users 4 digit extension to call to an internal phone.
Local Calls

Dial 9+XXX-XXXX
Long Distance Calls

Dial 9+1-XXX-XXX-XXXX
Emergency (911) Calls

Dial either 2222 or 2226 (911 and 9+911 will be directed to 2222).
Answering & Ending a Call

Lift handset, press the Answer soft key or speaker button.

Hang-up handset or press the EndCall softkey to end a call.
Ignore a Call (Divert)

When the phone is ringing, but you want to send the caller directly to
your voicemail, press the Decline softkey.
Redial a Number

Press Redial softkey

Lift the handset and press the <Navigation> pad arrows to select a
number from your call history
Corporate Directory
(1) Press Contacts .
(2) Select Corporate Directory.
(3) Select either First Name, Last Name or Number
(4) Enter the search criteria, press Submit, and select a contact.
(5) Press Dial or Press Details to check user details.
Quick Reference Guide (Cisco Unified IP Phone 8841)
05/12/2016
Hold And Resume A Call
(1) To place call on hold, press Hold
(2) To retrieve call, either press the Resume softkey or Hold button .
Transfer a Call
(1) Verify that you are on an active call (not on hold).
(2) Press Transfer .
(3) Enter the transfer recipient's phone number.
(4) Wait for the recipient to answer or skip to Step 5.
(5) Press Transfer again.
View Call History/Place Calls Via Call History
(1) If you have multiple lines, select a line to view.
(2) Press Applications
(3) Scroll to Recents
(4) To dial from the list, scroll to a call and press Call.
Conference Calls
Start a Conference Call
(1) Establish the first call, press Conference button.
(2) Enter the participant's phone number.
(3) Press Conference softkey to add participant to your call.
(4) Repeat to add additional participants.
Remove Participants
(1) While in a conference, press Show Details .
(2) Highlight the participant's name and press the Remove softkey.

You can only remove participants if you initiated the conference.
(3) Hang up or press EndCall softkey to end your own participation.
Change Ringtone
(1) Press Applications.
(2) Select Settings.
button.
(3) Select Ringtone.
(4) Press Play to play the ringtone or push Set to select the ringtone.
Personalizing Your Voicemail
Initial Setup
(1) Press the Messages button.
(2) Enter the default PIN (12XXXX; XXXX = extension number) then #
(3) Follow the prompts to record your name, greeting and a personal
PIN.

If needed your System Administrator can reset your PIN
Message Waiting Indicators (MWI)

Solid red light on your handset

Red box and call counter on a line.
Retrieving Your Voice Messages

By default all voicemail will be sent to your email. If you do not have
email access you can perform the following actions:

On Campus from YOUR Cisco Phone:
1. Dial 5000 or press the messages button.
2. Follow the voice prompts. Your ID=your phone extension.

On Campus from another Cisco Phone:
1. Lift handset; dial 5000
2. When your hear the announcement for "Cisco Unity Con-
nection Messaging System", tap the * on your key pad.
3. Follow the voice prompts. Your ID=your phone extension.

On Campus from an Avaya phone:
1. Dial 7000.
2. When your hear the announcement for "Cisco Unity Con-
nection Messaging System", tap the * on your key pad.
3. Follow the voice prompts. Your ID=your phone extension.

Off Campus, dial (585) 395-7000 to retrieve Voice Messages.
1. When your hear the announcement for "Cisco Unity Con-
nection Messaging System", hit * on your key pad.
2. Follow the voice prompts.
Direct Transfer to Voicemail
(1) While on a call, press the transfer soft key.
(2) Press # and then dial the 4 digit extension, e.g. #XXXX
VOICEMAIL