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Cisco 12010 series Maintenance Manual

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Maintaining the Router

Your router is equipped as ordered and is ready for installation and startup when
it is shipped. As your networking requirements change, you may need to upgrade
the system by adding or changing components. This chapter describes how to
maintain router components.
Procedures for maintaining the router are described in the following sections:
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Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide
OL-11496-01
page 7-27
Upgrading the Switch Fabric in the Cisco 12410 Router, page 7-67
C H A P T E R
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7-1

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Summary of Contents for Cisco 12010 series

  • Page 1: Table Of Contents

    Removing and Replacing Cards from the Chassis, page 7-61 • Upgrading the Switch Fabric in the Cisco 12410 Router, page 7-67 • Removing and Installing a Chassis, page 7-69 • Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide OL-11496-01...

  • Page 2: Prerequisites And Preparation

    Verify that the Pwr OK indicator on each power supply is off. Step 3 Verify that the OK indicator on the blower module is off. Step 4 Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide OL-11496-01...

  • Page 3: Removing And Installing The Front Covers And Bezel Extenders On Original Cisco 12010 Series Routers

    Chapter 7 Maintaining the Router Removing and Installing the Front Covers and Bezel Extenders on Original Cisco 12010 Series Routers Removing and Installing the Front Covers and Bezel Extenders on Original Cisco 12010 Series Routers The front covers are fastened to the chassis by ball studs that insert into clips on the front of the chassis.

  • Page 4: Installing The Front Covers

    Chapter 7 Maintaining the Router Removing and Installing the Front Covers and Bezel Extenders on Original Cisco 12010 Series Routers Installing the Front Covers Refer to Figure 7-1 and use the following procedure to install the front covers. Hold the front cover by its outside edges and align the ball studs with the ball stud Step 1 clips on the front of the chassis.
  • Page 5 Chapter 7 Maintaining the Router Removing and Installing the Front Covers and Bezel Extenders on Original Cisco 12010 Series Routers Figure 7-1 Removing and Installing the Front Covers Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide...

  • Page 6: Attaching Bezel Extenders To The Front Cover

    Chapter 7 Maintaining the Router Removing and Installing the Front Covers and Bezel Extenders on Original Cisco 12010 Series Routers Attaching Bezel Extenders to the Front Cover Use the following procedure to attach the bezel extenders to the card cage front cover.
  • Page 7 Chapter 7 Maintaining the Router Removing and Installing the Front Covers and Bezel Extenders on Original Cisco 12010 Series Routers Figure 7-2 Attaching the Bezel Extenders to the Front Cover Line card and RP card cage front cover (bezel) 4...
  • Page 8 Chapter 7 Maintaining the Router Removing and Installing the Front Covers and Bezel Extenders on Original Cisco 12010 Series Routers Hold the front cover by its outside edges and align the ball studs with the ball stud Step 5 clips on the front of the chassis (Figure 7-3).

  • Page 9: Removing And Replacing The Air Filter Door Front Cover

    Chapter 7 Maintaining the Router Removing and Installing the Front Covers and Bezel Extenders on Original Cisco 12010 Series Routers Removing and Replacing the Air Filter Door Front Cover Use the following procedure to remove and replace the air filter door front cover.
  • Page 10 Chapter 7 Maintaining the Router Removing and Installing the Front Covers and Bezel Extenders on Original Cisco 12010 Series Routers Remove the (4) screws from each corner that fasten the partial front cover to the Step 2 air filter door (Figure 7-5).

  • Page 11: Removing And Installing The Front Door On Cisco 12010 Enhanced Series Router

    Removing and Installing the Front Door on Cisco 12010 Enhanced Series Router The Cisco 12010 enhanced series routers have a new 1–piece front door. The router ships with the door hinge mounted on the left side of the chassis so that it opens from right-to-left.
  • Page 12 Chapter 7 Maintaining the Router Removing and Installing the Front Door on Cisco 12010 Enhanced Series Router Open the front door by pressing the right latch button (Figure 7-6). Step 1 Figure 7-6 Opening the Front Door Front Door Latch...
  • Page 13 Chapter 7 Maintaining the Router Removing and Installing the Front Door on Cisco 12010 Enhanced Series Router Remove the front door by lifting the (top and bottom) hinge pins to free the door Step 2 from the chassis (Figure 7-7).
  • Page 14 Chapter 7 Maintaining the Router Removing and Installing the Front Door on Cisco 12010 Enhanced Series Router Figure 7-7 Removing or Installing Hinge Pins Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-14 OL-11496-01...
  • Page 15 Chapter 7 Maintaining the Router Removing and Installing the Front Door on Cisco 12010 Enhanced Series Router Remove the bumpers and pivot blocks from the door as shown in Figure 7-8. Step 4 Figure 7-8 Removing the Bumpers and Pivot Blocks...

  • Page 16: Cleaning Or Replacing The Chassis Air Filter

    Cleaning or Replacing the Chassis Air Filter The Cisco 12010, Cisco 12410, and Cisco 12810 series routers are equipped with a user-serviceable air filter that prevents dust from being drawn into the router.
  • Page 17 Loosen the captive screw on each side of the air filter door and pivot open the door Step 1 (Figure 7-9). Figure 7-9 Opening the Chassis Air Filter Door Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-17 OL-11496-01...

  • Page 18: Cleaning Or Replacing The Chassis Air Filter

    Your air filter may have small tabs located on the top of the filter that you Note can use to pull the air filter out of the door. Figure 7-10 Removing the Chassis Air Filter Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-18 OL-11496-01...
  • Page 19 Align and seat the door carefully to avoid damaging the EMI-preventive gaskets Caution on the door. The air filter door must be closed and secured at all times to maintain correct EMI performance. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-19 OL-11496-01...
  • Page 20 Loosen the captive screw on each side of the air filter door and pivot the door open Step 1 (Figure 7-11). Figure 7-11 Opening the Chassis Air Filter Door Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-20 OL-11496-01...
  • Page 21 Cleaning or Replacing the Chassis Air Filter Remove the air filter by sliding it out of the door (Figure 7-12). Step 2 Figure 7-12 Removing the Chassis Air Filter Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-21 OL-11496-01...
  • Page 22 Align and seat the door carefully to avoid damaging the EMI-preventive gaskets Caution on the door. The air filter door must be closed and secured at all times to maintain correct EMI performance. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-22 OL-11496-01...

  • Page 23: Removing And Replacing The Blower Module

    There are currently two types of blower modules in use for the Cisco 12010, Cisco 12410, and Cisco 12810 series routers; blowers that shipped with original systems, and enhanced capacity blowers that ship with current systems.
  • Page 24 The blower module weighs approximately 20 pounds (9 kg). Use two hands Warning when handling the blower module. Figure 7-13 Removing the Blower Module Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-24 OL-11496-01...
  • Page 25 The (green) OK status indicator on the front of the blower module goes on. If • the OK indicator does not light, see the “Troubleshooting the Blower Module Installation” section on page 7-26. Figure 7-14 Installing the Blower Module Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-25 OL-11496-01...

  • Page 26: Troubleshooting The Blower Module Installation

    If the spare blower module also fails, power off the router and contact a – Cisco service representative for assistance. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-26 OL-11496-01...

  • Page 27: Removing And Replacing Ac And Dc Power Subsystem Components

    Subsystem Components This section contains removal and replacement procedures for the AC and DC power systems used with the Cisco 12010, Cisco 12410, and Cisco 12810 series routers. If you ordered an upgrade kit, you can use these same procedures to upgrade all of the power system components.
  • Page 28 Power Supply and Power Distribution Unit Compatibility Cisco 12010, Cisco 12410, and Cisco 12810 series routers are available with either an AC or DC power supply system. There are currently two types of power supplies in use for these systems: Original power supplies (rated at 2400 watts)—Shipped with original systems...
  • Page 29 Hence, the software is unable to display serial number, firmware version, and part number details for these power supplies. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-29 OL-11496-01...
  • Page 30 Required for new, 2800 W DC power supplies. power supplies. DC Trough (GSR10-TROUGH-DC=) DC Trough (12000/10-DC-TRUGH=) Compatible only with original, 2400 W DC Required for new, 2800 W DC power supplies. power supplies. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-30 OL-11496-01...

  • Page 31: Installing Upgrade Kits

    A blower upgrade (not included in the power upgrade kit) is also required Note to meet NEBS extended temperature range requirements. To order the blower upgrade, contact your Cisco representative (12000/10/16-BLWER=). Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-31 OL-11496-01...

  • Page 32: Removing And Replacing An Ac Pem

    Figure 7-15 identifies the components of an AC PEM. Figure 7-15 AC PEM Components Status indicators Ejector lever Handle Power ON/OFF switch (shown in the ON/1 position) Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-32 OL-11496-01...
  • Page 33 Slide the power supply out of its bay while supporting it with your other hand. The power supply weighs approximately 20 pounds (9 kg). Use two hands to Warning remove the power supply. Figure 7-16 Removing an AC Power Supply Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-33 OL-11496-01...
  • Page 34 The (green) Pwr OK indicator on the front of the power supply should light. If the indicator does not light, see the “Troubleshooting the AC Power Supply Installation” section on page 7-35. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-34 OL-11496-01...

  • Page 35: Troubleshooting The Ac Power Supply Installation

    If the Pwr OK indicator remains off after checking all of the power – sources, replace the power supply with a spare. If the spare power supply does not work, replace its PDU. – Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-35 OL-11496-01...
  • Page 36 Each AC power supply operating in the nominal range of 200 to 240 VAC requires a minimum service of 20 A, North America (or 13 A, international). Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-36 OL-11496-01...

  • Page 37: Removing And Replacing An Ac Pdu

    It is not necessary to completely remove the power supply. You can leave Note the power supply in its bay while you replace the AC PDU. Figure 7-18 Ejecting an AC Power Supply Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-37 OL-11496-01...
  • Page 38 Release the retention clip and disconnect the power cable from the AC power Step 5 connector on the horizontal trough (Figure 7-19). Figure 7-19 Disconnecting an AC Power Cord Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-38 OL-11496-01...
  • Page 39 Loosen the (16) captive screws that secure the rear panel to the chassis and remove it. Remove the (4) screws securing the AC PDU to the chassis and remove the PDU. Figure 7-20 Removing Rear AC Chassis Components Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-39 OL-11496-01...
  • Page 40 Figure 7-21 Installing an AC Power Supply Step 10 Power on the circuit breaker. Plug the power supply cable into its AC outlet. Step 11 Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-40 OL-11496-01...

  • Page 41: Removing And Replacing A Dc Pem

    This section contains the procedure to remove and replace an DC power entry module (PEM) from the chassis. Cisco 12010, Cisco 12410, and Cisco 12810 series routers are available with either an original or enhanced capacity DC power supply: Figure 7-22—2400 W DC power supply components...
  • Page 42 Maintaining the Router Removing and Replacing AC and DC Power Subsystem Components Figure 7-23 DC PEM Components—2800 Watt Power on/off switch Handle Status indicators Ejector lever Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-42 OL-11496-01...
  • Page 43 Slide the PEM out of its bay while supporting it with your other hand. The DC PEM weighs approximately 14 pounds (6.35 kg). Use two hands to Warning remove the power supply. Figure 7-24 Removing a DC PEM Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-43 OL-11496-01...
  • Page 44 “Troubleshooting a 2400 W DC PEM Installation” section on page 7-45, or the “Troubleshooting a 2800 W DC PEM Installation” section on page 7-46. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-44 OL-11496-01...
  • Page 45 Verify that the blower module is operating properly. – If the power supply fan and blower module are operating properly, – replace the existing PEM with a spare. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-45 OL-11496-01...

  • Page 46: Troubleshooting A 2800 W Dc Pem Installation

    The source DC circuit breaker is switched on. – If the indicator is still flashing after you perform the above checks, replace the power supply. During normal operation, this indicator remains off. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-46 OL-11496-01...
  • Page 47 If all the blower module fans function, replace the power supply. • • If one or more of the blower module fans do not work, refer to the Cisco 12010, Cisco 12410, and Cisco 12810 Router Blower Module and Air Filter Replacement Instructions (PN 78-15875=) for instructions to replace the blower module.

  • Page 48: Removing And Replacing A Dc Pdu

    Power off the circuit breaker assigned to the PDU you are removing. Step 2 Warning To ensure that power remains off while you are performing this procedure, tape the circuit breaker switch in the off (0) position. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-48 OL-11496-01...
  • Page 49 7-29; safety covers for 2800 W PDUs use an upper and lower, 2-piece design. Disconnect the DC power cables: Step 5 For 2400 W PDUs—Go to Step 6. • For 2800 W PDUs—Go to Step 7. • Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-49 OL-11496-01...
  • Page 50 To prevent injury and damage to the equipment, always remove the source DC Warning power cables and ground from the power shelf terminals in the following order: (1) negative (–), (2) positive (+), (3) ground. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-50 OL-11496-01...
  • Page 51 Chapter 7 Maintaining the Router Removing and Replacing AC and DC Power Subsystem Components Figure 7-27 Disconnecting the DC Power Cables—2400 W DC PDU Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-51 OL-11496-01...
  • Page 52 To prevent injury and damage to the equipment, always remove the source DC Warning power cables and ground from the power shelf terminals in the following order: (1) negative (–), (2) positive (+), (3) ground. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-52 OL-11496-01...
  • Page 53 Loosen the (16) captive screws that secure the rear panel to the chassis and remove it. Remove the (4) screws securing the DC PDU to the chassis and remove the PDU. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-53 OL-11496-01...
  • Page 54 Chapter 7 Maintaining the Router Removing and Replacing AC and DC Power Subsystem Components Figure 7-29 Rear DC Chassis Components Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-54 OL-11496-01...
  • Page 55 Reconnect the DC power cables: Step 10 For 2400 W PDUs—Go to Step • For 2800 W PDUs—Go to Step • Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-55 OL-11496-01...
  • Page 56 DC power cable lugs to the power shelf terminals in the following order: (1) ground to ground, (2) positive (+) to positive (+), (3) negative (–) to negative (–). Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-56 OL-11496-01...
  • Page 57 Chapter 7 Maintaining the Router Removing and Replacing AC and DC Power Subsystem Components Figure 7-30 Connecting the DC Power Cables—2400 W PDU Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-57 OL-11496-01...
  • Page 58 DC power cable lugs to the power shelf terminals in the following order: (1) ground to ground, (2) positive (+) to positive (+), (3) negative (–) to negative (–). Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-58 OL-11496-01...
  • Page 59 Safety covers for 2400 W PDUs are a 1-piece design as shown in Figure 7-29; safety covers for 2800 W PDUs use an upper and lower, 2-piece design. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-59 OL-11496-01...
  • Page 60 “Troubleshooting a 2400 W DC PEM Installation” section on page 7-45 or the “Troubleshooting a 2800 W DC PEM Installation” section on page 7-46. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-60 OL-11496-01...

  • Page 61: Removing And Replacing Cards From The Chassis

    Removing and Replacing Cards from the Chassis This section contains the procedures to remove cards from the chassis. Figure 7-33 shows the slot locations of the various cards. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-61 OL-11496-01...
  • Page 62 Chapter 7 Maintaining the Router Removing and Replacing Cards from the Chassis Figure 7-33 Router Components and Slot-Numbering Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-62 OL-11496-01...
  • Page 63 7-34c) and place it directly into an antistatic bag or other ESD-preventive container. Replace the card by reversing the procedures in Steps 1 and 2. Step 3 Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-63 OL-11496-01...
  • Page 64 Chapter 7 Maintaining the Router Removing and Replacing Cards from the Chassis Figure 7-34 Removing a Line Card from the Line Card and RP Card Cage Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-64 OL-11496-01...
  • Page 65 Loosen the captive screws on each side of the air filter door and swing the door Step 1 away from the switch fabric and alarm card cage (Figure 7-35). Figure 7-35 Opening the Air Filter Door Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-65 OL-11496-01...
  • Page 66 Figure 7-36 Removing a Card from the Switch Fabric and Alarm Card Cage To install the card, reverse the procedure in Step 2. Step 3 Close the air filter door and tighten the captive screws. Step 4 Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-66 OL-11496-01...
  • Page 67 Upgrading the Switch Fabric in the Cisco 12410 Router Upgrading the Switch Fabric in the Cisco 12410 Router The 10 Gbps switch fabric on the Cisco 12410 router can be upgraded to a 40 Gbps switch fabric to make it a Cisco 12810 router. Table 7-2...
  • Page 68 Identifying Switch Fabric Cards Router Model Switch Fabric Card Identification Label Cisco 12010 Router SFC-50/200 and CSC-50/200 Cisco 12410 Router SFC-200 and CSC-200 Cisco 12810 Router SFC-800 and CSC-800 Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-68 OL-11496-01...

  • Page 69: Removing And Installing A Chassis

    Disconnect RP cables connected to the console port, auxiliary port, or either of Step 8 the Ethernet ports, RJ-45 or MII. Label each of the RP cables before you disconnect the cables. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-69 OL-11496-01...
  • Page 70 Replacing Cards from the Switch Fabric and Alarm Card Cage, page 7-65). Step 13 Remove the chassis air filter (see Cleaning or Replacing the Chassis Air Filter, page 7-16). Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-70 OL-11496-01...

  • Page 71: Installing A Replacement Chassis In The Equipment Rack

    Cleaning or Replacing the Chassis Air Filter, Step 6 page 7-16). Connect all line card and interface cables (see Connecting Line Card Network Step 7 Interface Cables, page 3-36). Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-71 OL-11496-01...

  • Page 72: Packing A Defective Chassis For Shipment

    Packing a Defective Chassis for Shipment Use the packaging that came with the replacement chassis to repack and ship the defective chassis. Cisco 12010, Cisco 12410, and Cisco 12810 Router Installation and Configuration Guide 7-72 OL-11496-01...

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