Internet Support - Canon imagerunner advance C9075 PRO Service Manual

Canon
3.

Internet Support

a. Canon USA's e-Support Center Web Site
Figure 12 – e-Support: Login Screen
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
Rev. 2
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
Canon USA's Engineering Services and Solutions Division (formerly
the Systems and Technical Support Division) provides high-quality
e-Support via the Internet, and is only available for Canon USA's
Authorized Servicing Dealers.
Canon USA's e-Support is designed to provide Systems Engineers
and Technicians access to technical support information via the
Worldwide Web.
The following functions and information can be accessed:
•
Proactive notification of new releases, patches, Technical
Publications, and other information via e-mail message
•
Search for technical solutions with the Integrated Knowledge
Management System through a natural language query
•
Read or download on-line documentation
•
Download patches and their Readme files
•
Download firmware and software drivers
•
Track and modify logged cases
•
Review all open cases
To access e-Support, you must first register for an e-Support ID
Number. To register for an e-Support ID number, go to the Canon
USA's e-Support
http://www.support.cusa.canon.com. Click on the "Register" button,
and follow the instructions. This service is available at no additional
charge to all authorized dealers.
Center Web site at
March 2015
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