Interactive Pen Problems - ViewSonic PD1910 User Manual

7.2 Interactive Pen Problems

Problems
The pen is no
function
Pen tip is too
short
The cursor
move
incorrectly
Caution: Avoid the risk of electric shock. Do not open the shell by yourself.
Please contact the local technical support and/or agency where you
purchased the product, if you need further support.
Suggested action
* Try using mouse to double check, if mouse also no
function, please restarting your computer or your
application.
* Try to reinstall the driver.
* Check whether the pen tip is too short. If yes,
replace the pen nib.
* Eliminate interference from nearby electrical
devices.
* Try restarting your computer for double check.
* Make sure the two-end side of USB cable is
connected to PC simultaneously.
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