Cisco IP Phone 6851 Administration Manual page 14

Contents
C H A P T E R 1 3
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
xiv
Softkey Labels are Truncated
Phone Locale is Not Displayed
Report All Phone Issues from the Phone Web Page
Troubleshooting Procedures
Check DHCP Settings
Verify DNS Settings
Additional Troubleshooting Information
Maintenance 221
Basic Reset
221
Factory Reset the Phone with the Web UI Button
Voice Quality Monitoring
Voice Quality Troubleshooting Tips
Voice Quality Reporting
Supported Scenarios for Voice Quality Reporting
Mean Opinion Scores and Codecs
Configure Voice Quality Reporting
Cisco IP Phone Cleaning
View Phone Information
Reboot Reasons 225
Reboot History on the Phone Web User Interface
Reboot History on the Cisco IP Phone Screen
Reboot History in the Status Dump File
Phone Behavior During Times of Network Congestion
218
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